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Dec 13, 2025

Manager - IT Operations

Customer Service Management

Job / Advertisement Description

Main Duties & Responsibilities: Manage and supervise the daily activities of the IT Operations Center to include training, coaching, organizing, planning, and staffing operations.  Ensure the highest level of customer service, make informed decisions, and manage the department proficiently to achieve maximum results. Plans, schedules, coordinates, and reviews the work of technical staff who provide problem solving support. Manage the development of customer service policies, procedures and
Atlantis
About Atlantis

Do you have what it takes to work in paradise?

At Atlantis Paradise Island, our success relies on the strength of the people we employ. That's why we focus on attracting and retaining colleagues with a strong sense of leadership and an even stronger sense of passion. We're dedicated to creating a culture where our colleagues are motivated and challenged to invest their creativity. Our people are what distinguish us. So, we're always providing opportunities to help them further develop their skills, their goals and their long-term career success.

 

Atlantis Paradise Island is an ocean-themed resort on Paradise Island in the Bahamas. It features a variety of accommodations built around Aquaventure, a 141-acre waterscape, which includes fresh and saltwater lagoons, pools, marine habitats, and water slides and river rides.

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