Full-Time
Connectiva
Freeport, The Bahamas
Customer Service Representative - reliable, customer friendly, organized, energetic, and able to multitask.
Job Description
Performs the functions of a Customer Service Agent to include initiating and following up with clients to sell or resolve problems, answer questions and correspondence, and complete reports.
Monitor specific list of accounts to ensure customers have available funds
Contacts current and prospective customers to sell and explain products, perform account rounding and solicit new business within the market area.
Monitor product account balances to ensure balances remain above set limits
Process customer payments for recharge
Performs in a manner that will prevent errors and omissions.
Conduct physical inventory checks daily on phone cards and record
Provide walk-in customers with top-up sales
Provides advisory support and assistance to the department supervisor as needed.
Provides administrative assistance and...