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  • Full Time
     
    Baha Mar The Baha Mar Casino & Hotel, Baha Mar Boulevard, Nassau, The Bahamas
    Job Title:          Race & Sports Book Ticket Writer Reports to:       Race & Sports Book Supervisor Baha Mar Casino’s Race & Sports Book Ticket Writer will be responsible for accurately writing and paying valid Race & Sports tickets along with operating wagering terminals. The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: Minimum of 6 months cash handling experience Previous experience working in a similar resort setting (preferred) Intermediate math and money management skills Knowledge of sporting events teams and terms (preferred) Applicants must be at least 18 years of age Able to work flexible shifts including weekends and holidays Description of Responsibilities: Baha Mar Casino’s Race & Sports Book Ticket Writer will be responsible for accurately writing and paying valid Race & Sports tickets along with operating wagering terminals. Responsibilities will include, but are not limited to: Input betting information into the Race & Sports book system Perform cash transactions with customers at the betting windows Accurately manage cash and maintain the bank Verify winning tickets Handles guest questions and inquiries Explains wagering information when required Greet customers (by name if known) Meet the attendance guidelines of the job and adhere to all regulatory departmental and company policies Perform other duties as assigned
    Nov 22, 2019
  • Full Time
     
    Baha Mar Baha Mar Boulevard, Nassau, The Bahamas
    Job Title:           Security Officer/ EMT Reports to:       Security Supervisor Baha Mar’s Security Officer will work with the Security Supervisor to provide safety and protection of assets including team members and guests. This role also involves protecting the reputation of Baha Mar and taking steps to limit exposure to risks while minimizing liabilities. The Security Officer will anticipate potential areas of concern and take a proactive approach to prevent business interruptions and protect the various business licenses in efforts of maintaining the peace and overall security of the property while providing exceptional guest service and responses to emergency situations. The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: High School Diploma or equivalent required Prior experience in Law Enforcement or Security Experience Communicate effectively in a positive upbeat fashion Excellent verbal and written skills Must possess a driver’s license Specific job requirements: Successfully complete an EMT program. Successfully pass the National Registry EMT exam. American Heart Association BLS Certification.
    Nov 22, 2019
  • Full Time
     
    Blue Lagoon Island Blue Lagoon Island, The Bahamas
    JOB SUMMARY Blue Lagoon Island Bahamas is seeking to hire a Human Resources Supervisor. This individual will be expected to ensure the company's standards are maintained throughout the organization. The HR Supervisor should be able to juggle many responsibilities while maintaining confidentiality and a positive attitude. RESPONSIBILITIES Include but not limited to; Assist with job postings and recruiting Provide assistance with interviews and vetting new staff. Hiring, orientation and all onboarding processes. Benefits administration. Provide assistance and conduct training as needed. Identifying and addressing employee issues and disciplinary procedures. Performing various administrative tasks and accurately processing paperwork. Counseling staff on HR policies, practices, and procedures. Assist with payroll Assist with staff programs and events. Ensure correct procedures are followed for staff incidents   EDUCATION/EXPERIENCE Bachelor's degree in HR or similar 5 to 10 years HR experience in a management/supervisory role. Sound labour law knowledge. Knowledge of ISL payroll software a plus. Strong leadership skills and the ability to work unsupervised. Excellent written and verbal communication skills. Must be able to communicate with staff at all levels. Strong moral and ethical values. Competency in Microsoft Office and presentation tools. Excellent administrative skills. Must be a team player.
    Nov 18, 2019
  • Full Time
     
    Atlantis Atlantis Bahamas, Paradise Island, Bahamas
    Job Title: PR Assistant Manager About the Company A unique ocean-themed resort destination, Atlantis offers a variety of accommodation choices, from the relaxed tropical ambience of the Beach and Coral Towers, to the iconic Royal Towers, to the sheer luxury and contemporary all-suite style of The Cove. With its enviable location directly on Paradise Beach, The Reef features all the comforts of home in spacious studios and one-bedroom suites. Regardless of where you choose to stay, you will enjoy full access to the wonders of Atlantis. Come and explore a world beyond extraordinary. Job Summary The Public Relations Assistant Manager has the key responsibility for promoting Atlantis through its on-island Social Media platforms. The role will be responsible for posting, monitoring, responding to customer feedback and questions. The Public Relations Assistant Manager will also work closely with the corporate Social Media team to share content, ideas, assets and compatible messaging in PR outreach and campaigns. The individual will also assist with day-to-day support of the Public Relations department as it relates to Media Relations and Communications. The individual will assist in facilitating the on-island visits of all international and local press/media. The individual will also assist with press releases, script writing, video, photography and production as required. Main Duties & Responsibilities • Support and contribute to the overall PR efforts, initiatives and partnerships of Atlantis Corporate Social Networking Strategy. • Responsible for the daily content, posting and monitoring of Atlantis Local social pages. • Develop, maintain and strengthen relationships with key international/local media organizations, editors, and journalists to ensure positive media coverage of Atlantis resort and its brands, products and services. • Work closely with the Corporate Public Relations department to develop, support and coordinate the resort experiences of all media. • Assist with media visits, requests and logistics for all media visits to ensure smooth and successful visits as required. • Assist with video and photography as required for SM, PR, Atlantis Local TV and company media needs. • Assist with positive local media coverage via the preparation and distribution of press and video releases as needed. • Assist with the development and implementation of community programmes that reinforce Atlantis corporate/local image. • Assist with other Media Relations and Communications (internal and external) as needed. Requirements • Associate/Bachelors degree in Journalism, English or Public Relations • Must have at least 1 (three) year working experience in PR or Journalism or Social Media • Must possess the ability to deal with a diverse range of people including upper management. • Must possess troubleshooting skills, be a motivated self-starter, display initiative and have the ability to think clearly. Most important is his/her ability to interact with fellow employees, • Windows and OS platforms • Microsoft Office • Adobe - Photoshop • Final Cut and related programs • Experience with DSLR Cameras, GoPro, OSMO cameras • Sound recording devices (Zoom)
    Nov 18, 2019
  • Full Time
     
    Liquid Courage Ltd Nassau, The Bahamas
    Liquid Courage Ltd CFO Job Description We are looking to hire a CFO to lead the company from a financial perspective. You will work alongside the Managing Director and take ownership of all company fiscal and regulatory matters. CFO Responsibilities: Assist with high-level decisions about policy and strategy. Help with recruiting new staff members when necessary. Oversee the company’s fiscal activity, including budgeting, reporting, and auditing. Assure legal and regulatory documents are filed and monitor compliance with laws and regulations. Identify and address financial risks and opportunities for the company. Review financial reports for ways to reduce costs. Work well with Managing Director, Sales and Marketing to develop the strategic plan. Principal Accountabilities: Purchase supplies and equipment as authorized by management Monitor office supply levels and reorder as necessary Tag and monitor fixed assets Pay supplier invoices in a timely manner Take all reasonable discounts on supplier invoices Pay any debt as it comes due for payment Monitor debt levels and compliance with debt covenants Issue invoices to customers Collect VAT from customers and remit to the government Ensure that receivables are collected promptly Record cash receipts and make bank deposits Create cash flow projections Conduct a monthly reconciliation of every bank account Conduct periodic reconciliations of all accounts to ensure their accuracy Maintain the petty cash fund Create and issue financial statements Provide information to the external accountant for review Assemble information for external auditors for the annual audit Calculate and issue financial analysis of the financial statements Maintain an orderly accounting filing system Maintain the chart of accounts Maintain the annual budget Calculate variances from the budget and report significant issues to management Comply with government reporting requirements Process payroll in a timely manner including monitoring of time cards Provide clerical and administrative support to management as requested Monthly Tasks: Print Trial Balance and examine for errors which may have occurred during the month Post month end adjustments Reconcile the Balance Sheet Reconcile the Bank Accounts and post transactions not previously posted.  Ensure all check numbers are accounted for. Reconcile the VISA/AMEX accounts and post transactions Integrate Counterpoint transactions and review for accuracy Post Petty cash and reconcile petty cash Close all income statements CFO Requirements: Bachelor’s degree in a relevant discipline, masters degree or MBA. Experience in a senior management position. Strong financial and accounting background, including an understanding of profit and loss, balance sheet and cash flow management and general finance and budgeting. Experience with corporate governance. Proven negotiation skills. Experience with budget management, public accounting, and cash flow. Ability to understand new issues quickly and make wise decisions. Ability to inspire confidence and create trust. Ability to work under pressure, plan personal workload effectively and delegate. Counterpoint POS software experience is a plus
    Nov 17, 2019
  • Full Time
     
    Chub Cay Resort & Marina Berry Islands, The Bahamas
    Duties include: Conduct repairs and servicing for golf carts and other equipment, aiming for maximum reliability Dismantle vehicles to gain access to and remove defective parts when needed Clean and apply lubricants to machinery and equipment on a regular basis Troubleshoot reported problems and resolve them in a timely manner Maintain a safety-first mindset and recommend improvements to make the workplace safer for self and others Demonstrate dependability in attendance, work completion, and flexibility to meet business needs Openness to be trained in other areas and willingness learn new skills as needed All other duties as required Qualifications: Minimum four years working as a Mechanic Skilled with diesel and gasoline engines Ability to work under pressure Openness to be trained in other areas and willingness learn new skills as needed Great written and verbal communication Applicants must be willing to relocate to small cay. Air transportation, housing and meals are included. Only shortlisted applicants will be contacted.
    Nov 15, 2019
  • Full Time
     
    Caribbean Bottling Company Remote
    FUNCTION Assist salesmen in the Marketplace at all trade channels. TASKS AND RESPONSIBILITIES To make scheduled visits to all listed accounts, ensuring that the account is properly merchandised and point of sales material is in place Perpetually execute the merchandising process of all retail components (shelves, racks, coolers & secondary displays) Perpetually educate our valued customers regarding Total-Product-Management Erecting Point-of-Sale and Point-of-Purchase material Monitoring of all coolers, racks and any other point of sales placed by the company Assistance, where needed, with servicing coolers, racks and displays, ensuring that products are properly stocked, correctly priced and rotated, and coolers have no mechanical problems. Checking of coolers and racks to ensure they are clean and stocked, have no mechanical problems, and that product is properly rotated Complete and submit Merchandisers’ Daily Report Form   COMPETENCY Education/Experience: High School Diploma A valid driver’s license Skills/Requirements: Good communication skills Time management skills Ability to function efficiently with little supervision Proper written and oral skills  
    Nov 15, 2019
  • Full Time
     
    Caribbean Bottling Company Remote
    FUNCTION Perform all post-mix functions to ensure efficient management of all market equipment.   TASKS AND RESPONSIBILITIES Perform daily checks, maintenance and repairs to fountain equipment. Perform installation and removal of fountain equipment as required. Adhere to provided schedule for all fountain indexes. Report all technical fountain issues to Technical Supervisor/Manager. Assist with cooler placement when necessary. Complete necessary paperwork with required customer’s signature Calibrate post-mix equipment every month. Sanitize post-mix equipment every quarter. Ensure all samples are collected as required Identify recommendations to contribute to risk reduction and sustainable performance   COMPETENCY   Education/Experience High School Diploma A valid driver’s license   Skills Analytical Skills Ability to troubleshoot, test, repair and service technical equipment
    Nov 15, 2019
  • Full Time
     
    Grand Hyatt Baha Mar Grand Hyatt Baha Mar, Nassau, The Bahamas
    Job Title:          Front Office Training Manager Reports to:       Director of Rooms Grand Hyatt at Baha Mar’s Front Office Training Manager will work together with the Director of Rooms in adhering to Baha Mar and Grand Hyatt’s standards, policies and procedures. They will participate in daily meetings, comply with the hotel’s health standards and perform related and special duties whilst training staff members. The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: Six years or more of progressive hotel Rooms management experience (typically with Hyatt) Demonstrates a very high level of knowledge on all systems, computer programs and procedures Communicates effectively with people of diverse socioeconomic, cultural, disability and ethnic backgrounds Service oriented style with professional presentation skills Hotel/Hospitality degree an asset Must possess the following strengths: highly analytical, entrepreneurial spirit, motivational leader, effective communicator, precise attention to detail, effective in providing exceptional customer service and ability to improve the bottom line Working knowledge of all office related equipment, such as printers, scanners and technology associated with the Rooms Division Operation Proficient in all MS Office programs Must have excellent written, organizational, interpersonal and administrative skills College  Degree in Hospitality/Tourism or related field preferred 3 years + of management experience in Front Desk or Resort Operations Description of Responsibilities Grand Hyatt at Baha Mar’s Front Office Training Manager will work together with the Director of Rooms in adhering to Baha Mar and Grand Hyatt’s standards, policies and procedures. They will participate in daily meetings, comply with the hotel’s health standards and perform related and special duties whilst training staff members. Responsibilities will include, but are not limited to: Sets up robust training guidelines for all associated positions in the Front Office Department. Develops and trains all staff members according to the Grand Hyatt Standards, policies and procedures. Develops and trains all staff members according to the Grand Hyatt Systems, namely Micros Opera, RESERVE, Colleague Advantage System, Safelok, & Tidel. Coach and counsel employees to reflect Hyatt Service Standards and Procedures. Maintain communication with the Assistant Director of Rooms on Associate Training Progress, providing detailed assessments on all newly hired associates. Create expectations, lead people, manage process, and hold associates accountable for the agreed upon activities and time tables. Ensure associates is trained on and complies with all Hyatt’s Annual Compliance Trainings. Where possible, Assists in Guest Recovery or follow up of any Front Office Related Guest Issues. Where possible, represent Front Office Management Team in Daily Briefing Meetings and Client Conference Meetings. To understand and strictly adhere to the Rules and Regulations established in the Staffs Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety. To report for duty punctually wearing the correct uniform and name tag at all times. To maintain a high standard of personal appearance and hygiene at all times. To maintain a good rapport and working relationship with staff in the Place of Work and all other departments. To attend and contribute to all staff meetings Departmental and Hotel training's scheduled and other related activities. To fully support the Departmental Trainers function in the Department assigned. To assist in the undertaking of any reasonable tasks and secondary duties of assigned Department Heads. To project at all times a positive and motivated attitude and exercise self-control. To have a complete understanding of the Audit Section in the Operations Manual and Policies and Procedures. To provide a courteous and professional service at all times. To attend all meetings as required by Rooms Managers.  
    Nov 13, 2019
  • Full Time
     
    Baha Mar Baha Mar Boulevard, Nassau, The Bahamas
    Job Title:          Assistant Director of Uniform Room Services Reports to:       Director of Uniform Room Services Baha Mar’s Assistant Director of Uniform Room Services is responsible for the overall operation of the Uniform Room, which caters to all uniformed associates throughout the Baha Mar campus. Establishing policies, processes & efficiencies for the department at all associate levels, evaluating associate productivity and placing measurable goals and audits are all aspects of the Assistant Director’s role.   The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: 4-5 years+ of management experience Must have a minimum of a Bachelor’s degree in a related field Must have hospitality or casino related experience Previous uniform room experience managing an employer size of 5,000+ associates Strong attention to detail Ability to think strategically with critical thinking skills and able to multitask Strong knowledge and understanding of garment care and commercial laundry operations in servicing uniforms Description of Responsibilities: Baha Mar’s Assistant Director of Uniform Room Services reports to the Director of Uniform Room Services and has oversight of the Uniform Room operation including but not limited to the assignment, alterations and distribution of garments to all uniformed associates. Assistant Director of Uniform Room Services additionally handles uniform purchasing for Resort Services Departments in coordination with Directors in each discipline. Ensures laundry partnership is managed and directed. Handles any opportunities of cleaning associate garments. Creates an excellent working environment for the immediate department and supports the development of uniform room associates in their career development.   Manage daily activities of Uniform Room operations Assign work, establish performance and develop realistic goals for team members Ensure all Uniform Room staff adhere to health and safety policies and procedures Provide hands on guidance of Uniform Room staff while acting as role model to the team, guiding all aspects of the business Trains all Uniform Room Customer Service Representatives, Seamstresses, and Supervisors in all aspects of the positions’ job tasks Supervise the issuing, alteration and repair of associate uniforms, ensuring a positive associate experience and welcome to the Baha Mar family Manage and guide customer service aspects of the Uniform Room, ensuring a positive and supportive experience Maintains up to date and accurate files and records on all aspects of the operation, including but not limited to attendance, reviews, achievements etc. Adhere to established Uniform Room processes and services while balancing pragmatic approach ensuring consistency, efficiency and standard of excellence Adhere to established labor standards within each discipline as Uniform Room continues into second year and phase of operation Ensure cleanliness and organization within Conveyor Room, Storage Environment and Seamstress / Fitting areas Implement employee satisfaction and cost saving initiatives Ensure effective control, requirements and repair of all uniforms Manage turnover of garments that should be retired from use and work with campus brands on ensuring their orders reflect replenishment when needed Establish a proactive approach to identify and correct quality assurance concerns Monitor maintenance of all equipment and supplies, ensuring tracking of preventative maintenance provided by Shared Service Facilities Investigate and resolve any employee complaints in a timely manner Stay current on trends in uniform/laundry industry Facilitate weekly meeting with Brady Valet Manager and General Manager to review cleaning opportunities and provide constructive feedback for improvements Schedule uniform fittings for new hires, transfers and return of uniforms upon separation, as per direction received from Shared Services Human Resources Maintains accurate uniform inventory information and completes full inventory of varied garments on periodic basis, establishes par levels, and accounts for loss or damage Track all discarded garments on monthly / quarterly basis Investigate all opportunities and audit departments where managers inquire on par assignments: ensure managers are provided thorough information needed to manager their teams effectively Resolve any guest complaints in a timely and professional manner Uphold the highest standards of courtesy and conduct exceeding expectations Accurately prepare purchase orders within BirchStreet for shared garments and Shared Services, managing when POs are received for deposit and payment Receive shipments in coordination with Dock Master, audit invoices upon receipt Provide guidance to brand managers and directors on review of monthly / quarterly orders Provide monthly garment inventory to the 3 brands, allowing each brand to order necessary uniforms Ensure storage room / facility is maintained to same standard as Uniform Room Establish audit processes of receiving, shipping and scanning, ensuring all attic stock inventory is quickly processed
    Nov 13, 2019
  • Full Time
     
    Rosewood Baha Mar Rosewood Baha Mar, Baha Mar Boulevard, Nassau, The Bahamas
    Job Title:          Housekeeping Manager Reports to:       Director of Housekeeping Rosewood Baha Mar’s Housekeeping Manager will work together with the Director of Housekeeping to develop a pleasant and cohesive housekeeping team and create an excellent guest experience that adheres to Rosewood’s overall standard operating procedures. The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success   What you will also have already accomplished: High School diploma required, College Degree in Business, Hospitality or related field preferred Minimum of 2 year’s management/supervisory experience in Housekeeping in a luxury or ultra-luxury hotel environment Physical Requirements Must be able to exert physical effort in transporting 40 lbs, endure various physical movements throughout the work areas, reach up and down and remain stationary at times throughout work periods. Description of Responsibilities Rosewood Baha Mar’s Housekeeping Manager will work together with the Director of Housekeeping to develop a pleasant and cohesive housekeeping team and create an excellent guest experience that adheres to Rosewood’s overall standard operating procedures. Responsibilities will include, but are not limited to: Ensure optimum delivery of Rosewood’s housekeeping processes and services Ensure that all final room preparations meet Rosewood’s passion for leaving a lasting impression on guests Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level on a daily basis. Complete morning and evening reports and assist with assignment of room attendants and house persons.  Also responsible for key control. Assist in all physical inventory of linens and supplies. Facilitate improved housekeeping processes in terms of efficiency, labor and final room preparation  to maximize room availability Implement guest satisfaction and cost saving and revenue initiatives to improve business Assign work and establish performance and development goals for housekeeping team members Manage the daily activities of housekeeping operations including appropriate cleaning of rooms and all guest and employee areas Maintain housekeeping department supplies, equipment and make arrangements for repair or replacement Hire, develop and discipline an excellent team of housekeeping professionals that are focused on upholding the highest standards of cleanliness and conduct Guarantee that all housekeeping staff adhere to health and safety policies and procedures ensuring the highest level of cleanliness Establish a proactive approach to identify and correct quality assurance concerns Monitor daily assignments and oversee maintenance of all cleaning equipment and supplies  Investigate and resolve any guest complaints in a timely manner Communicate with management to continually strive to improve performance Stay current on trends in housekeeping industry Perform other duties as assigned
    Nov 13, 2019
  • Full Time
     
    Rosewood Baha Mar Rosewood Baha Mar, Baha Mar Boulevard, Nassau, The Bahamas
    Job Title:          In Room Dining Manager Reports to:       Director of Food & Beverage Rosewood Baha Mar’s In Room Dining Manager will work together with the Director of Food & Beverage to supervise and coordinate the work of the In Room Dining Service staff and manage all special events taking place in the guest rooms. The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and sexy. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: College Degree in Culinary Arts 3 years+ of management experience in Food and Beverage Description of Responsibilities Rosewood Baha Mar’s In Room Dining Manager will work together with the Director of Food & Beverage to supervise and coordinate the work of the In Room Dining Service staff and manage all special events taking place in the guest rooms. Responsibilities will include, but are not limited to: Ensure optimum delivery of in-room dining strategies, balancing a pragmatic approach with the need to consistently perform to a standard of excellence Provide dynamic services to ensure guests are “wowed” by Rosewood at Baha Mar’s hospitality Develop and implement in room dining strategies aligned with the company’s overall mission, vision values and strategies to achieve revenue and profit goal Monitor guests’ in room dining needs on a continual basis, ensuring all requests are delivered accurately and in timely manner Oversee maintenance and sanitation of food areas, including inventory and purchasing, in strict compliance with health code ordinances Coordinate the selection, purchasing, storage, inventory, maintenance and usage of all food and beverage supplies and equipment Recommend new techniques of service for maximum guest satisfaction at minimum operating costs Manage staffing levels to minimize labor cost while maximizing excellent guest service Investigate and resolve any F&B guest complaints in a timely manner Lead in room dining team to maintain the highest levels of guest service Oversee recruitment, employment, coaching and disciplinary action of the in room dining team Review products and services and analyze variances while taking corrective actions Monitor budgets and payroll records and review financial transactions to ensure expenditures are authorized and budgeted Review menus, evaluate popularity of options and suggest new menus based on tracking Ensure seamless flow of information between In room Dining and other food and beverage teams Total compliance with Rosewood Baha Mar’s standards of operation Stay current on hospitality best practices and industry trends Perform other duties as assigned    
    Nov 13, 2019
  • Full Time
     
    Baha Mar Baha Mar Boulevard, Nassau, The Bahamas
    Job Title:          Onboarding Manager Reports to:       Assistant Director of Onboarding Baha Mar’s Onboarding Manager will work together with the Assistant Director of Onboarding and is responsible for coordinating the entire onboarding process including distributing paperwork to new hires and serving as the main point of contact for Recruiters and New team members during onboarding. The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: College Degree in Business, Hospitality, or related field required 5 years+ of management experience in Human Resources, or related field Strong organizational and time management skills Strong working knowledge of and experience with local and national human resources practices including the Labor Law and local regulations Experience and knowledge of HRIS systems Description of Responsibilities Baha Mar’s Onboarding Manager will be responsible for coordinating the entire onboarding process including distributing paperwork to new hires and serving as the main point of contact for Recruiters and New team members during onboarding.  Responsibilities will include, but are not limited to: Oversee and ensure proper onboarding procedures are followed by Onboarding Coordinator Liaise with Recruitment Manager for listing of candidates to be on-boarded Hire the New Hires and input internal transfers/promotions using the HRIS system Forward completed PAFs to Payroll Audit New Hire files Ensure all tracking methods are current and maintained correctly through auditing Ensure the ID/name badge process is maintained properly Maintain metrics by managing the security and onboarding tracking prepared by the Onboarding Coordinator Review itineraries prepared by Onboarding Coordinator to ensure all required meetings for new hires are scheduled Liaise with Compensation & Benefits Manager to ensure proper procedures are followed when turning files over Manage the process of expediting security/background checks for approved candidates for employment clearance Audit the tracking for the Onboarding, Security, Labor, Referral and ID processes Prepare, submit and issue NIB New Registration applications/cards (where applicable) Audit New Hire files Maintain knowledge of employee benefits (pension, insurance, etcetera) in order to relay the information to all New Hires Assist with conducting one-on-one, group, and panel interviews when necessary Perform other duties as assigned
    Nov 13, 2019
  • Full Time
     
    Grand Hyatt Baha Mar Grand Hyatt Baha Mar, Nassau, The Bahamas
    Job Title:  Event Planning Manager Reports to:  Director of Event Operations   Grand Hyatt at Baha Mar’s Event Planning Manager will act as the liaison between Meeting Planners and the hotel staff. Responsibilities include: administering the Sales agreement, detailing all Food, Beverage and A/V needs, managing room blocks and pick up, billing instructions and final review. Event Planning Managers also are the on-site contacts and are responsible for the smooth execution of all events. The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: A true desire to satisfy the needs of others in a fast paced environment. Refined verbal and written communication skills A minimum of 1-3 years of hotel event sales/event planning or comparable experience preferred Prefer two years hotel experience or completed Event Management trainee program Preferd candidate has completed PSS or equivalent training Description of Responsibilities Grand Hyatt at Baha Mar’s Event Planning Manager will be responsible for servicing Sale bookings.This position acts as the liaison between Meeting Planners and the hotel staff. Responsibilities include: administering the Sales agreement, detailing all Food, Beverage and A/V needs, managing room blocks and pick up, billing instructions and final review. Event Planning Managers also are the on-site contacts and are responsible for the smooth execution of all events. : Ensure optimum delivery of Event Services, balancing a pragmatic approach with the need to consistently deliver services to a standard of excellence Provide dynamic services to ensure guests are “wowed” by Grand Hyatt at Baha Mar’s hospitality Develop and implement event planning strategies aligned with the company’s overall mission, vision and values Maximize productivity by using forecasting techniques to service Sale Bookings Provide leadership and direction to the events team, ensuring that all banquet/conference events are properly executed Work collaboratively with the Food and Beverage Director, Supervisors, Meeting Planners and Rooms Division to properly execute any Event on site Inspect the function set up prior to the event to ensure specifications have been executed Manage staffing levels to minimize labor cost while maximizing excellent guest service Lead staff to maintain the highest levels of guest service Review products and services and analyze variances while taking corrective actions Monitor and follow-up on employee training to ensure Baha Mar standards of service are understood Uphold the highest standards of courtesy and conduct exceeding expectations Proactively support all Events Planning tactics always adhering to company policies Total compliance with Grand Hyatt at Baha Mar’s standards of operation Stay current on industry trends and health ordinances Perform other duties as assigned
    Nov 12, 2019
  • Full Time
     
    Baha Mar Baha Mar Boulevard, Nassau, The Bahamas
    Job Title:  Guest Relations Supervisor Reports to:  Spa General Manager ESPA at Baha Mar’s Guest Relations Supervisor will work together with the Spa General Manager to drive the revenue of all business centres in the spa through effective scheduling, yield management and sales as well as five star customer service.  As an Ambassador for the spa this individual will ensure outstanding five star guest relations, driving and delivering ESPA and Baha Mar brand standards. He or she will also provide support to the Spa General Manager as a Duty Supervisor and oversee the Spa Guest Relations Team.   The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success   What you will also have already accomplished: Previous operational experience within a 5 star spa environment   Description of Responsibilities ESPA at Baha Mar’s Guest Relations Supervisor will be responsible for driving the revenue of all business centres in the spa through effective scheduling, yield management and sales as well as five star customer service.  As an Ambassador for the spa this individual will ensure outstanding five star guest relations, driving and delivering ESPA and Baha Mar brand standards. He or she will also provide support to the Spa General Manager as a Duty Supervisor and oversee the Spa Guest Relations Team. Responsibilities will include, but are not limited to: SALES & REVENUE MANAGEMENT Drive revenue of treatments and spa programs through ensuring effective scheduling, yield management, upselling, and engaging the guest through thorough treatment and program descriptions. Strive to exceed personal and team sales targets and objectives as set by the Spa General Manager. Run daily Spa Soft reports and input statistics into ESPA KPI documentto produce daily and monthly statistical reports and KPIs, reviewing with the Spa General Manager and ESPA to identify business and revenue opportunities. Play an active role in creating new initiatives in retail/booking incentives and cross selling promotions. Assist the Treatment Manager/Lead where required in calculating team incentives on a monthly basis, submitting to the Spa General Manager for approval. Manage tracking; monitoring; and developing ESPA Retail activity within the team (Mindful Selling). Ensure turn away business and repeat guests are accurately tracked by the Spa Guest Relations team through the Spa Software. Drive up selling of spa promotions whilst ensuring uptake is recorded. Liaise with other Baha Mar departments to maximize revenue opportunities (Casino, Sales and Marketing, etc.). Ensure correct billing procedures and reconciliation of funds on reception at the close of each shift and at the end of the day’s work. Maintain an effective retail stock control system including monthly inventory and placing orders to par level.Monitor shrinkage activity as part of this process. Adjust par levels and retail sales focus according to business needs and consumer demand. Ensure all retail areas, shelves and products are clean, tidy, and visual merchandising and displays are set to standard. GUEST RELATIONS Be a constant presence at the spa reception taking regular walk rounds of all spa areas, ensuring interaction with guests and members. Lead by example by providing a warm welcome to clientele whilst striving to provide outstanding service. Conduct spa tours for VIPs, sales and marketing, guests, journalists and prospective members.Act as an Ambassador for the spa at all times. Deal with any client complaints promptly and effectively, ensuring client satisfaction and revenue is not jeopardised.Record any grievances and follow up accordingly, communicating with the Spa General Manager at all times. Ensure Spa Guest Relations record each guest preferences, accurately updating guest profiles.   DUTY SUPERVISOR Act as Duty Supervisor when assigned this role as part of the rota created by the Spa General Manager/Manager. Ensure the facility is adequately manned at all times.Oversee the smooth running of all business centres in the spa. Inform the relevant department head of any complaints or issues regarding the Spa’s facility, taking action or recommending amendments if necessary. Manage the Opening/Closing Procedures when on duty. Complete opening procedures and check lists per relevant area on a daily basis, reporting any housekeeping or maintenance issues to the relevant department and ensuring prompt resolution. Attend any hotel or spa meetings in the absence of the Spa General Manager, taking up to date revenue figures from the spa, communicating the day’s business, guests and any relevant activities to other department heads. Carry out daily briefings with the entire spa team, communicating guest information, hotel news and revenue targets. Be part of the MOD schedule   PERSONNEL MANAGEMENT Create and maintain staff rosters for Guest Relations according to business demands, ensuring adequate cover at all times and little or no overtime. Maintain staff moral and council/motivate where necessary. Record, report and always attempt to resolve grievances as quickly as possible. Manage the recruitment, induction, training, development, performance appraisals and discipline of all Guest Relations, under the supervision of and in communication with the Spa General Manager. Oversee attendance sheets, sick leave and holiday arrangements, ensuring adequate business cover is maintained. Hold regular meetings with Spa Guest Relations Team to communicate, motivate and be aware of staff needs. Conduct effective inductions and ongoing training for all Guest Relations in line with ESPA and Baha Mar brand standards, accurately recording and keeping Training Checklists for each team member. Maximize revenue of treatments and programmes through effective scheduling, yield management and cross sales. Contribute to the team’s overall targets and strive to achieve personal targets and goals as set out by the Spa Management team. Maintain a sound treatment and retail knowledge with the ability to accurately describe benefits and prices. Up sell current spa promotions/packages whilst ensuring uptake is recorded accurately. Ensure sales are closed on product recommendations made by the therapists. Participate in standard operating procedures for ESPA’s Active Retail programme. Encourage clients to return by recommending an ongoing treatment programme, inviting guests to rebook. Responsible for all billing procedures at the reception desk and the correct reconciliation of funds at the close of each shift and at the end of the day’s work. Review group blocks for cut-off date extensions, and ensuring the group blocks are created and monitored correctly prior, during, and post the groups dates. Attend group pick-up / pre con meetings when scheduled Run group arrivals lists daily for future arrival dates, and no-show reports daily. Check for duplicate reservations – by calling all multiple same name reservations to ensure accuracy of guest names, and any special requests. Check for group reservation errors – and contact caller of the reservation or group contact accordingly to obtain and verify information. Work with group rooming lists, reservation changes, and group billing – according to contract and email history.     OPERATIONS/GENERAL Support the spa reservation operation and maximise revenue opportunities and guest relations by undertaking reception and reservation duties as part of daily responsibilities. Regularly update manuals and workbooks to ensure that all operational procedures are carried out in the prescribed manner .
    Nov 12, 2019
  • Full Time
     
    Baha Mar Baha Mar Boulevard, Nassau, The Bahamas
    Job Title: Kitchen Technician Manager Reports to: Director of Engineering Baha Mar’s Kitchen Technician Manager will work together with the Director of Engineering to ensure and oversee the maintenance of general kitchen operations as well as the safety and security of kitchen facilities, furnishings, and equipment. The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: High School Diploma Management experience preferred 4+ years experience in the Kitchen Technical field Hospitality/Tourism resort experience preferred   Description of Responsibilities Baha Mar’s Kitchen Technician Manager will work together with the Director to ensure and oversee the maintenance of general kitchen operations as well as the safety and security of kitchen facilities, furnishings, and equipment. Responsibilities will include, but are not limited to: Provide management of and support to the Kitchen Technician team. Optimum delivery of maintenance processes and services, balancing a pragmatic approach with the need to consistently deliver services to a standard of excellence Ensure all maintenance tasks are performed in a timely and professional manner Inspect all kitchen facilities, furnishings and equipment for proper functioning on routine basis Liaise with external contractors and suppliers Support maintenance inspection processes, forward feedback to Director Report maintenance deficiencies and items in need of repair Manage time efficiently to meet commitments Follow all required health, safety and standard operating procedures Report all suspicious persons, actions, hazardous conditions etc. to security Train engineering team in fire prevention, environmental health and safety, and engineering systems Uphold the highest standards of courtesy and conduct exceeding expectations Total compliance with Baha Mar’s standards of operation Stay current on hospitality best practices and industry trends Perform other duties as assigned
    Nov 12, 2019
  • Full Time
     
    Atlantis Atlantis Bahamas, Paradise Island, Bahamas
    Job Title: Gourmet Hostess- Cafe Martinique About the Company Atlantis, Paradise Island - the most popular resort destination in the Bahamas - features the world's largest open-air marine habitat; Aquaventure water park, including the iconic Mayan Temple's Leap of Faith slide; 11 unique pools; renowned beaches; 18-hole golf course; the largest casino in the Caribbean; over 21 restaurants, 19 bars & lounges and Aura nightclub. Atlantis also offers a multitude of unique accommodations, including the iconic Royal Towers and the stylish Cove Atlantis. Job Summary Supervises the operation of the dining room during meal service periods, adjusting customer seating flow in such manner as to balance customers among the various service stations. Main Duties & Responsibilities Assigns service station to all service staff observing their present-ability for compliance with appearance and uniform standard. Checks table settings for proper presentation and completeness. Seat guests in preferred section, provides menus and introduces server. Verbally explain to staff any menu changes, meal specials or other factors that relate to service of food or dining room operation. Inspect restaurant to ensure all items are in proper order, taking appropriate action on all matters not meeting standard. Graciously greet guests upon their arrival and escorts them to a table, balancing the customer flow among the service station, taking into account requests for a particular table or server, depending on availability. Handle guest complaints immediately and politely, advising manager of all incidents. Oversees the general functioning of the dining room during the meal service period, relaying information to service staff, requesting feedback from guests as to their satisfaction, making adjustments when and where necessary. Must know all products served in the restaurant. Thorough knowledge of facilities to assist guest with information when necessary. Assists with the duties of wait staff such as securing of food or beverage item for a customer, resetting a table for reuse, etc. as the customer traffic flow allows, ensuring the maintenance of food service effectiveness and efficiency. Requirements High school diploma or equivalent vocational training Minimum of 1 year restaurant experience Strong communication skills Food Handler’s Certificate
    Nov 12, 2019
  • Full Time
     
    Atlantis Atlantis Bahamas, Paradise Island, Bahamas
    Job Title: Accounting Manager II About the Company A unique ocean-themed resort destination, Atlantis offers a variety of accommodation choices, from the relaxed tropical ambience of the Beach and Coral Towers, to the iconic Royal Towers, to the sheer luxury and contemporary all-suite style of The Cove. With its enviable location directly on Paradise Beach, The Reef features all the comforts of home in spacious studios and one-bedroom suites. Regardless of where you choose to stay, you will enjoy full access to the wonders of Atlantis. Come and explore a world beyond extraordinary. Job Summary Responsible for the coordination of activities within the area of responsibility, ensuring the standard operating procedures are adhered to and the financial data reported is accurate. Main Duties & Responsibilities • Perform the accounting related functions applicable to the area of responsibility. • Reconcile balance sheet accounts and accounts within the respective systems and resolve issues in a timely manner. • Supervise the functions of the department of responsibility. • Introduce innovative ideas and review procedures in place with a view to improving efficiency, thereby reducing cost. • Offer good service to both the internal and external customers. • Develop and mentor staff within the department of responsibility and assist operations with training where appropriate. • Create departmental goals and objectives. • Hold departmental meetings. - Liaise with the FLL office to ensure teamwork. • Evaluate performance of subordinate support staff and recommend appropriate changes in compensation. • Review and approve leave requests of subordinate support staff. • Perform all duties in a timely and efficient manner in accordance with established policies. • Perform other reasonable duties that may be requested by Management. Requirements • Bachelor’s Degree in Accounting • Proficient in Microsoft Excel • Competent in all aspects of LMS AR applications • Experience in supervising staff
    Nov 12, 2019
  • Full Time
     
    Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
    General Manager Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas.  Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary: Responsible for leading the Perfect Day CocoCay team to deliver sustained superior performance by fostering a positive work environment, prioritizing strategic goals, allocating resources, promoting operational excellence and safety, developing Leaders and Employees, and championing a world class Guest experience. The General Manager provides guidance and strategic direction for the entire Island Leadership Team to deliver the long-term vision of Royal Caribbean and the Private Destination Islands. This role ensures company, divisional, and site performance objectives are met or exceeded by performing the following essential duties and responsibilities personally or through subordinate managers/supervisors. All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s brand standards, SQM standards, USPH guidelines, environment, and safety policies. In accordance with Royal Caribbean International’s Royal Way, each Employee always conducts himself in a professional and courteous manner. This consists of physical and verbal interactions with Guests or fellow Employees and/or in the presence of Guest contact and Employee areas. Essential Duties & Responsibilities: Leadership Provides teams with clear performance and conduct expectations that set the pace and quality of the efforts of Employees and Leaders. Establishes and maintains effective internal communications including regular department head meetings to ensure optimum teamwork and productivity. Champion and role models Royal Caribbean vision and values. Regularly motivates, supports, and recognizes Leaders and Employees. Motivate, coach, train, evaluate, and track development of direct reports. Always conduct him/herself in a professional and courteous manner through physical and verbal interactions with Guests or fellow Employees both Front of House and Back of House. Work Environment Foster a harmonious and cooperative team atmosphere, and continually encourage teamwork and cooperation between all Shipboard Employees and Perfect Day Employees. Indicate own intentions and expectations to others clearly and keeps agreements. Maintain high ethical and professional standards. Ensure Back-of-House Facilities and Accommodation are cared for, maintained, and meet the needs of Employees and Leaders. Promote a sense of collective ownership for the success of the team and company. Engage and empower Employees in order to reduce turnover and increase retention. Strategy Deliver the strategic initiatives of Royal Caribbean and Private Destinations at Perfect Day CocoCay. Develop and set Key Performance Indicators for the island and leadership positions with the Private Destination Shoreside Leadership. Collaborate with Shoreside Leadership in monitoring present and future trends, practices, and systems in the hospitality and cruise industries. Promote the implementation of competitive programs. Provide reporting on performance results for the areas of responsibility as it relates to revenue, expense management, Employee engagement, public health, and Guest satisfaction. Understand the objectives of the company and ensure Employees know their individual responsibilities to achieve the company’s desired results. Resources Focus on activities that will maximize business success. Implement business and operating budget plans with Island Leadership Team. Monitor and analyze revenue and expense management to ensure targets are achieved. Consistently analyze finances to identify areas for improvement and take immediate action. Monitor island sales techniques to maximize revenue generation and ensure high customer service levels. Support departments to create innovative solutions to resource gaps. Operational Excellence & Safety Develop, reinforce, and regularly communicate with Island Leadership policies, procedures, and standards to the team. Ensure Island Leaders consistently maintain records and communicate results to Employees. Ensure Leaders systematically measure and target performance, develop plans to consistently improve, and keep record of corrective action and outcomes. Support and drive the safety culture to actively prevent workplace injuries and accidents at Perfect Day CocoCay. Ensure departments conduct regular inspections to ensure all facilities are kept in optimal condition by full implementation of preventive maintenance programs. Ensure island facilities are maintained to optimum standard, beach facilities groomed, and landscaping maintained. Development Ensure all Employees are accurately onboarded consistently across the departments.  Ensure job specific training's and competency testing (verification and familiarization) are in place and consistently delivered to equip all Employees with the necessary skills, knowledge, and attitude to perform their job effectively and deliver the Perfect Day Experience. Ensure Human Resources and Island Leadership comply with the disciplinary policy and are consistent in their approach to performance and conduct improvement. Ensure Employee performance appraisals in a timely, fair, and constructive manner in order to promote their personal and career growth. Communicate relevant information with Employees in order to improve internal communication within the Department and Company.   Guest Experience Seek to understand, anticipate, and fulfill needs, expectations, and opportunities of Guests. Ensure the highest level of Guest satisfaction by providing quality Guest services and amenities within corporate standards. Serve as the highest level of authority in answering Guests' complaints and resolving problems. Focus on activities and quality standards that ensure the satisfaction of Guests/Customers (both external and internal) Qualifications: Bachelor’s degree in Hospitality Management, Business Management, or related discipline. Five or more years of progressive management and training experience in large scale resort/Hotel/Cruise ship management with at least three years operational experience in operations, food and beverage, front office and/or housekeeping. Proven ability to manage all functions. Pre-opening and new build experience is a plus. Three or more years management experience onboard cruise ships or resort with knowledge of proper cleaning techniques, requirements, and use of equipment, and chemical handling is preferred. Required experience working with a quality management system. Previous exposure to international environments strongly preferred. Required experience managing Guest complaints and inquiries for a large company. Demonstrated leadership capabilities. Effective verbal and written communications skills. Superior Computer literacy in word processing, spreadsheets, purchasing and maintenance systems, accounts payable. Ability to manage an international staff in a positive and productive manner by motivating, developing and managing Employees as they work. Required strong experience and proven track record of achievements in field. Have the ability to create and write standard operating procedures. Knowledge & Skills : Displays tremendous leadership abilities while working as part of a team to yield goal-oriented results. Strong ability to coach and develop team members on effective problem resolution skills and aptitudes is a key requirement of this position. Previous exposure to international environments strongly preferred. Demonstrated leadership capabilities. Strategic thinker with strong conceptual skills, self-motivated, enthusiastic, flexible, and adaptable. Effective verbal and written communications skills. Advance computer literacy in MS Office, procurement, Internet, etc. Knowledge of policies and practices involved in the human resources function. Ability to supervise international staff in a positive and productive manner by motivating, developing and managing Employees as they work. Ability to speak English clearly, distinctly and cordially. Ability to read and write English in order to understand and interpret written procedures – this includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from managers and co-workers. Physical Demands: Ability to see, hear, speak, comprehend, and communicate. Ability to lift 50 pounds. Ability to reach and bend. Ability to walk upstairs. Exposure to noise, cleaning chemicals, and dust. Exposure to extreme outdoor temperatures. Exposure to moving mechanical parts and vehicles. On occasion, may be required to climb, balance, stoop, kneel, and crawl Work Environment: Outdoors, required to walk in extreme humid and hot conditions for several hours at a time Office (inside) Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
    Nov 07, 2019
  • Full Time
     
    Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
    HR Manager Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas.  Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary: The Human Resources Manager is a strategic HR professional that partners with the leadership team to develop and implement human resources strategies and programs that are in line with the individual business units and organizational mission and vision. The HR Manager also serves as a strategic partner to the Island leadership team by providing human resource direction and guidance on all employee related issues. The HR Manager must have extensive knowledge in all aspects of HR including recruitment, employee relations, performance management, organizational development, learning, compensation, benefits and HR systems. Essential Duties and Responsibilities: Understand all current and future recruitment targets and goals, including resource planning and headcount requirements. Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations as required. Analyze trends and metrics in partnership with the HR Manager Private Destinations to develop solutions, programs and policies. Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Provide day-to-day performance management guidance to line management (coaching, counseling, career development, disciplinary actions). Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Provide HR policy guidance and interpretation. Provide guidance and input on business unit restructures, workforce planning and succession planning. Identify training needs for business units and individual executive coaching needs. Participate in evaluation and monitoring of success of training programs. Serve as a strategic partner to the multiple functional leaders on site, implementing HR business objectives that align with the overall company plans and objectives. Partner with the HR organization in delivering employee milestone processes including performance and compensation planning. Coach business leaders on performance management discussions, employee relations issues, discipline matters, and promotion / transfer / termination discussions. Provide compensation and benefits including payroll support, teaming with relevant stakeholders as required. Collaborate with the various centers of excellence (compensation and benefits, talent acquisition, Learning and Development, HRIS) in various HR projects. Oversee annual succession and training planning. – aligned with the corporate L&D team to achieve business goals. Ensure that the highest quality onboarding experience is delivered for all employees, on a consistent basis.  Maintains/Conducts new employee orientation program. Educates and supports the management team with regards to HR policies, procedures and standards including the company's performance management system, our progressive discipline procedures, as well as the change/promotions process. Partners with Department Heads to ensure consistent and fair application. Provides open and honest performance feedback and takes appropriate action to improve performance. Creates a climate of trust and mutual respect. Fosters team unity and collaborates well. Knows our brand standards and is accountable for executing against them at all times; holds other accountable for delivering against the standards. Drives positive employee relations by ensuring compliance with collective bargaining agreements, HR policies and procedures and partnering with leaders to resolve conflicts/grievances. Responsible for ensuring compliance with the Code of Business Conduct and Ethics as the Compliance and Ethics Officer on site. Leads investigations into potential ethical violations and resolves accordingly. Uses advanced HR Information Systems to access and analyze data for reporting purposes based on business unit needs and uses relevant data to recommend solutions. Establishes and maintains professional relationships with government officials, port agents and other relevant business partners in The Bahamas in order to drive business effectiveness. Ensures Company Brand Standards, Safety, Environmental and other company policies and standards are consistently maintained. Makes recommendations for changes and implementation as appropriate.  Cultivates Customer First: Is an expert on our brand standards and is accountable for executing against them and holding others accountable for the same at all times. Leadership Skills: Leads with Passion, Drive and Energy. Exhibits professional leadership presence, positive energy and passion in all situations. Financial Responsibilities: Ensure annual headcount budget targets are consistently met. Make appropriate recommendations for efficiency. Be able to analyze, interpret the financials set forth. Create recommendations based on historical data. Proven contract negotiation and budget management experience. Knowledge and Skills: Responsible for meeting or exceeding all KPIs that are directly influenced by this role. Supports safety through various activities such as participation in Drills. Qualifications: Bachelor’s degree (or International equivalent) from an accredited university or college in Human Resources, Business Administration, Psychology or related field is required or 10 years senior management experience in human resources. Minimum five years progressive experience in Human Resource Management (ideally in an international company). Minimum of three years in employee relations investigating, negotiating and resolving grievances and conflicts, preferably in a multi-cultural, diverse environment. Strong working knowledge of the Bahamas Employment Act. Have strong commercial and business acumen. Ability to deliver in a matrix environment with a culture individual accountability and team performance. Strong analytical and written communication skills. Communicates tactfully, effectively and confidently with staff members, guests, and department/division heads, both one on one and in larger group settings. Strong Administrative skills and proficient in Microsoft Office – Word, Excel, PowerPoint. Must have a thorough understanding of HR best practices. Experience of managing, coaching and developing a team. Highly organized with ability to manage multiple priorities and consistently meet deadlines. Ability to work in a high pressure environment. Ability to plan projects, assign priorities, resolve problems and to work without supervision. Excellent English reading and writing skills required. All employees must be able to communicate in the English language in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: All employees must be physically able to participate in emergency lifesaving procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency The employee must have the ability to lift and/or move up to 50 pounds. Environment on an Island, in an outdoor environment where high temperature and humid temperatures are experienced. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
    Nov 07, 2019
  • Full Time
     
    Baha Mar Baha Mar Boulevard, Nassau, The Bahamas
    Job Title: Benefits Specialist Reports to: Benefits Manager Baha Mar’s Benefits Specialist will work together with the Benefits Manager and is responsible for benefit enrollments and inquiries, implementing/processing benefit polices and ensuring compliance with Bahamian regulations. The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: 3+ years benefits, finance and/or insurance administration experience; gained through education and/or experience Demonstrated intermediate experience using Microsoft Word, PowerPoint, Excel. Specifically, pivot tables, data import/export, report creation/generation, database management. Excellent communication skills, both written and verbal; ability to make presentations and communicate effectively with Baha Mar associates Description of Responsibilities Baha Mar’s Benefits Specialist will work together with the Benefits Manager and is responsible for benefit enrollments and inquiries, implementing/processing benefit polices and ensuring compliance with Bahamian regulations. Responsibilities will include, but are not limited to: Serve as primary contact for benefit enrollments Process/verify benefit enrollments Create and maintain a reliable information source on benefits and procedures in HRIS system Research, resolve and respond to benefits questions from team members, management and vendors Plan, organize and direct activities related to group health, life, dental, vision and other insurance programs Work closely with insurance carriers to resolve benefit issues Audit and reconcile premium billings Set up initial data groups, imports, exports, etc. Solicit and manage employee discount program Ensure accuracy of initial data input Provide information to end users in a timely manner Integrate with key human resources, payroll, and information technology functions Update the benefits system on a daily basis Conduct benefits data analysis and produce reports Manage daily activities associated with benefits compliance Liaise to outside vendors for linking and transferring of information Maintain HR department records and team member files Plan and coordinate health and wellness team member programs Assist and oversee HR Concierge processes Perform other duties as assigned
    Nov 05, 2019
  • Full Time
     
    Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
    HR Specialist Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: Part of the Island Leadership team, the HR Specialist will support the HR manager in all facets of Human Resources Operations in Coco Cay including the implementation of strategic, tactical and operational goals.  As an HR Specialist you will understand the needs of the overall business and provide all the necessary assistance to the HR Manager to implement, optimize and lead best in class policies, procedures, systems and practices in all aspects of the employee lifecycle i.e. Communications, Organizational Design, Recruitment & Selection, Compensation & Benefits and Employee Relations. Essential Duties and Responsibilities: Understand all current and future recruitment targets and goals, including resource planning and headcount requirements. Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations as required. Analyze trends and metrics in partnership with the Coco Cay HR Manager to develop solutions, programs and policies. Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Provide day-to-day performance management guidance to line staff (coaching, counseling, career development, disciplinary actions). Work closely with employees to improve work relationships, build morale, and increase productivity and retention. Provide HR policy guidance and interpretation Provide guidance and input on business unit restructures, workforce planning and succession planning. Identify training needs for business units and individual executive coaching needs. Participate in evaluation and monitoring of success of training programs. Serve as a strategic partner to the multiple functional leaders on site, implementing HR business objectives that align with the overall company plans and objectives. Partner with the HR organization in delivering employee milestone processes including performance and compensation planning. Participate on coaching business leaders and staff as required on performance management discussions, employee relations issues, discipline matters, and promotion / transfer / termination discussions. Provide compensation and benefits support, teaming with our global compensation team as required Collaborate with the various centers of excellence (compensation and benefits, talent acquisition, Learning and Development, HRIS) in various HR projects. Support annual succession and training planning. – aligned with the corporate L&D team to achieve business goals. Ensure that the highest quality onboarding experience is delivered for all employees, on a consistent basis.  Conducts new employee orientation program Cultivates Customer First Is an expert on our brand standards and is accountable for executing against them and holding others accountable for the same at all times Leadership skills Leads with Passion, Drive and Energy Exhibits professional leadership presence, positive energy and passion in all situations Accepts ownership for achieving results in all areas of accountability including environmental performance, ratings, expenses, USPH, Workplace Safety and employee satisfaction Financial Responsibilities: Ensure annual headcount budget targets are consistently met. Make appropriate recommendations for efficiency. Be able to analyze, interpret the financials set forth. Create recommendations based on historical data. Knowledge and Skills: Responsible for meeting or exceeding all KPIs that are directly influenced by this role Ensures service standards, Safety, Environmental and other company policies and standards are consistently maintained Supports team’s Public Health needs by assisting with the implementation of plans and programs (e.g. OPP; IPM; Water Safety Plan, including potable and recreational waters; Public Health. Supports safety through various activities such as participation in Drills. Qualifications: Degree in Human Resources Management or related discipline Minimum 4-5 years HR experience ideally in an international company Excellent communication and influencing skills across different geographical locations and cultures Have strong commercial and business acumen Ability to deliver in a matrix environment with a culture individual accountability and team performance Proven planning. attention to detail and project management skills Proven experience of leading all aspects of the employee lifecycle Proven contract negotiation and budget management experience Must have a thorough understanding of HR best practices Experience of managing, coaching and developing a team. Highly organized with ability to manage multiple priorities and consistently meet deadlines Ability to work in a high-pressure environment Strong administrative skills and working knowledge of computers, internet access and the ability to navigate within a variety of software packages such as Excel, Word, AMOS and other related programs Good communication/social skills. Ability to plan projects, assign priorities, resolve problems and to work without supervision. Excellent English reading and writing skills required All employees must be able to communicate in the English language in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All employees must be physically able to participate in emergency lifesaving procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency. The employee must have the ability to lift and/or move up to 50 pounds. Work Environment: Environment on an Island, in an outdoor environment where high temperature and humid temperatures are experienced. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
    Nov 04, 2019
  • Full Time
     
    Baha Mar Baha Mar Boulevard, Nassau, The Bahamas
    Job Title:          Director of Systems & Application Support       Reports to:       SVP of Information Technology   Baha Mar’s Director of Systems and Application Support will work together with the Senior Vice President of Information Technology in designing, developing and executing the strategic direction and efficient implementation of all systems and applications platforms, and related interfaces. The Baha Mar culture begins with PASSION. We have a passion for  “BETTER THAN BEST”  that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can  “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: 5 years or more experience with technology and applications at the enterprise level 5 years of more experience with managing staff   Description of Responsibilities   Baha Mar’s Director of Systems and Application Support will work together with the Senior Vice President of Information Technology in designing, developing and executing the strategic direction and efficient implementation of all systems and applications platforms, and related interfaces. Responsibilities will include, but are not limited to: Lead the implementation of systems and application support best practices throughout the company, while governing control and ensuring objectives are achieved Lead strategic planning processes and development acting as gate keeper for all system related projects, and ensure alignment with broader IT strategic objectives Ensure management processes and procedures are in place to address any service dysfunction, from a defect to a disaster Deliver highest level of end user satisfaction by providing operational stability based on industry best practices Lead specification, procurement and deployment of IT systems and application services Troubleshoot and respond promptly to needs of end users concerning access to resources Work in partnership with other IT Directors on strategic initiatives to continuously improve policies, standards and procedures by anticipating issues and sharing knowledge Provide direction and leadership while overseeing Systems and Applications Support team, to create a world class IT department Research and recommend new trends, technologies and tools to meet current and future business requirements Work closely with internal and external technical teams to integrate seamlessly and improve workflow progress Assist in training Baha Mar employees in the proper and extensive use of all application software and related interfaces Research and recommend new systems and software products and services to meet current and future business requirements Implement budgetary and capital expenditure planning for technology Uphold company’s key values and brand standards to encourage team to maintain culture of excellence and achieve top results Ensure seamless flow of information between IT team and other departments Perform other duties as assigned Acts as disaster recovery team leader.  
    Nov 04, 2019
  • Full Time
     
    Atlantis Atlantis Bahamas, Paradise Island, Bahamas
    Job Title: Comptroller About the Company A unique ocean-themed resort destination, Atlantis offers a variety of accommodation choices, from the relaxed tropical ambience of the Beach and Coral Towers, to the iconic Royal Towers, to the sheer luxury and contemporary all-suite style of The Cove. With its enviable location directly on Paradise Beach, The Reef features all the comforts of home in spacious studios and one-bedroom suites. Regardless of where you choose to stay, you will enjoy full access to the wonders of Atlantis. Come and explore a world beyond extraordinary. Job Summary Responsible for business partnership within the Fixed Assets Business Cycle and Capital Expenditures. Main Duties & Responsibilities • Responsible for accounting duties which are in accordance to GAAP as well as SOX procedures surrounding the Fixed Assets Business Cycle. Must be able to prepare financial reports associated with the Capital Expenditures and Fixed Assets, prepare journal entries, as well as balance sheet reconciliations. Must be able to multi-task and be able to process in a high-volume environment. Strong written/verbal communication skills required. Strong Excel, Word and 10-key skills. • Must be able to communicate to Department Heads to review Capital Expenditure reports regularly as well as on a monthly basis and create a strong business relationship. • Business partnership which consist of maintaining the Capital Expenditure actual expenditures, depreciation and budget for the department as well as properly capitalizing all expenditures into the Fixed Assets system for both the US and Bahamian departments. Working with Department Head to streamline the capital expenditure process as well as assisting in the budget process. • Assists in weekly reviewing, executing and reporting on the status on Capital expenditures. • Responsible for creating and auditing CER forms in accordance with company policies. • Monthly review of Capital expenditures status and balance sheet reconciliations with Vice President of Finance • Approval and posting of designated journal entry batches • Preparation of working capital on monthly basis • Preparation of month end reconciliations and other reports as required by SOX procedures • Forecasts depreciation monthly • Oversees the day to day operation of Ocean Club Estates and Ocean Club Marina including the preparation of monthly billings and high level reconciliations • Other projects as required including but not limited to: Assist in day to day business enhancements to better the department Participates in improvements or internal controls, procedures and process improvements Requirements • The ideal candidate will have excellent oral and written communication skills, and strong analytical and organizational skills. • Bachelor’s degree in accountancy or higher degree in business strongly recommended. • A minimum of 5 years prior experience in hotel industry accounting or as an Assistant Controller. • Strong analytical skills with ability to multi-task and meet deadlines. • Experience with JD Edwards, Stratton Warren and R-FILE an asset. • Prior supervisory experience a plus
    Nov 04, 2019
  • Full Time
     
    DTEC Plant Services Nassau, The Bahamas
    SUMMARY Responsible for the proper operation of the thermal energy facility and emergency diesel generation facility while on shift. Operates, maintains, and repairs equipment to provide electrical energy and thermal energy. Installs, troubleshoots, and repairs electrical systems, apparatuses, and electronic control components of the facility. This equipment includes, but is not limited to the Diesel Generators, Chillers, DCS, Switch Gear, MCC, HVAC and other auxiliary equipment. Strictly adheres to all safety and environmental rules and regulations to protect employees and public safety. Work under the direction of the Facility Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES Includes the following. Other duties may be assigned as needed. Diagnoses and repairs the cause of electric and control malfunction of equipment such as transformers, relays, switches, transformers, relays, switches, transmitters and control and monitoring devices. Installs new electrical equipment as required. Performs preventative or corrective maintenance of high voltage equipment and associated switch gear and breakers. Properly uses electrical test equipment and other tools. Keeps Plant Maintenance Operator fully informed of unusual conditions, damaged equipment, and current job progress as the job relates to facility operations. Performs position responsibilities as a team member, electrical and I&C trainer working hand-in-hand with the Operators. Responsible for operation, maintenance and monitoring of facility equipment and lead assists the Plant Maintenance Operator (PMO) when needed. Coordinates with the maintenance team members to ensure reliable and efficient use of equipment down time. Responsible for the efficient and safe operation of the facility. Monitors plant and equipment efficiencies, recommending facility outages as needed. Reads meters and gages or automatic recording devices at specified intervals to verify facility-operating conditions. Records operating data and analyzes data for trends. Informs management of unusual operating conditions or damaged equipment. Uses facility operating procedures and equipment technical manuals to start, stop, adjust or modify equipment operations to ensure all equipment is operated within the recommended operating range. Reads blueprints and uses facility operating procedures and equipment technical manuals to maintain and repair facility equipment and ensure equipment is operated within operating range. Fully supports the use of a computerized Maintenance Management System by displaying a proficiency in using the system and dedication to the facility maintenance philosophy. Visually inspects and listens to equipment to assist in determining need for repair or adjustment. Performs preventive in the maintenance of equipment by cleaning, adjusting, tightening, performing preventative or corrective maintenance, and identifying equipment in need of corrective maintenance. Writes and submits corrective work orders for approval. Performs water analysis tests and adjusts chemical injection rates to maintain water chemistry within specifications. Initiates the purchase order process as required. Performs duties as outlined for specified “Collateral Duties”. Reads, understands, and complies with all facility safety and regulatory procedures. Work hours on a rotating shift basis and assist when needed at the Baha Mar Central Utility Plant and Diesel Generation Facility through overtime or irregular hours. Visually inspects and listens to equipment at periodic intervals to detect malfunctions or need for repair, adjustment or lubrication. Maintains equipment by tightening fittings, replacing valve packings, gaskets, valves, and gauges. Cleaning, replacing, oiling and lubricating other component parts and equipment as required. Records maintenance actions taken on Work Order forms. Opens and closes valves as required for proper system operation and mechanical isolation. Opens and closes circuit breakers as required for proper system operation and electrical isolation. Performs project and/or major program responsibilities as assigned by the Operations Manager. Repairs, replaces, dismantles and examines defective parts along with lubricating and cleaning parts. Sets up and operates drill press, grinder and other various tools to make and repair parts and equipment. Operates welding and cutting equipment and completes metal fabrication projects. Initiates Purchase Order request for parts. Diagnoses cause of mechanical malfunction or failure of operational equipment. Performs duties as outlined as a “System Expert”. Performs duties as outlined for specified “Collateral Duties”. Reads, understands and complies with all regulatory procedures and facility safety. Work shift hours, overtime, or irregular hours as needed to support reliable operation of the facility. Maintains shop tool inventory. Maintains the cleanliness of the assigned areas. Cooperates and participates as a team member. EDUCATION/EXPERIENCE AA in Electronics or equivalent from a two-year college to technical school; or four to six years related experience and/or training; A minimum of four year's experience in power plant maintenance or operations with two years of control room experience. High School diploma or equivalent required. Diesel engine maintenance certification a plus. JOB REQUIREMENTS Demonstrate knowledge of all facets of power plant operations. Demonstrate the ability to make competent decisions in emergency situation. Read and interpret mechanical drawings and P&IDs, write routine reports, solve practical problems, clearly communicate tasks and needs, and training of other personnel. Demonstrate good verbal and written communication skills. Ability to do reaching, climbing, lifting (up to 75 pounds), walking and stooping.
    Oct 30, 2019
  • Full Time
     
    DTEC Plant Services Nassau, The Bahamas
    Company:  DTEC Plant Services Ltd Location:  Baha Mar Resorts, Nassau, Bahamas SUMMARY    Installs, troubleshoots, and repairs electrical systems, apparatuses, and electronic control components of the facility. This equipment includes, but is not limited to the Diesel Engines, Generators, BMS, AHUs, pumps, Motors and other auxiliary equipment. Strictly adheres to all safety and environmental rules and regulations to protect employees and public safety. Works under the direction of the Maintenance Supervisor.   ESSENTIAL DUTIES AND RESPONSIBILITIES Includes the following. Other duties may be assigned as needed. Diagnoses and repairs the cause of electric and control malfunction of equipment such as transformers, relays, switches, transmitters, controls and monitoring devices. Installs new electrical equipment as required. Properly uses electrical test equipment and other tools. Keeps Lead Operator fully informed of unusual conditions, damaged equipment, and current job progress as the job relates to facility operations. Performs position responsibilities as a team member, electrical and I&C trainer working hand-in-hand with the Operators. Assists the team by carrying out plant operations as needed. Performs (with assistance as needed) the maintenance of equipment by cleaning, adjusting, tightening, performing preventative or corrective maintenance and identifying equipment in need of corrective maintenance. Writes, submits and clears corrective work orders for approval. Initiates purchase orders, coordinates with and directs outside contractors as required to ensure completion of position responsibilities. Performs duties as outlined as a “System Expert” Performs duties as outlined for specified “Collateral Duties” Performs capital project and major program responsibilities as assigned by the Maintenance Supervisor. Reads, understands and complies with all facility safety and regulatory procedures. Work shift hours, overtime or irregular hours as needed to support reliable operation of the facility Maintains the cleanliness of the electrical rooms and the I&E equipment Cooperate with and participate as a team member EDUCATION/EXPERIENCE   Demonstrated knowledge of all facets of power plant operations. Demonstrated ability to read and interpret electrical drawings, write routine reports, solve practical problems, make competent decisions in emergency situations, clearly communicate tasks and needs, and training of other personnel. Demonstrate good verbal and written communication skills. Ability to do reaching, climbing lifting (up to 75 pounds), walking and stooping. Ability to do extensive walking on a resort.   JOB REQUIREMENTS AA in Electronics or equivalent from a two-year college or technical school; or 4 to 6 years of related experience and/or training; or a combination of experience and education. High School diploma or equivalent required.
    Jun 24, 2019
  • Full Time
     
    DTEC Plant Services Nassau, The Bahamas
    SUMMARY    Provide direct supervision of front-line operation and maintenance staff for the Central Utility Plant (CUP), Diesel Generator Farm, and Building Support Systems within those facilities, Water Treatment Systems, Fuel Storage Facilities and Delivery and Electrical and Chilled Water Distribution Systems to the various hotel properties.  Implement policy, direction and guidance as provided by the DTECH Vice President of Operations and parent company policies and procedures.  Work with the DTECH Maintenance Manager and Hotel Facilities Manager to maintain positive client relations and meet client contract commitments.  Monitor and evaluate the operation of the Baha Mar facilities.   Provide additional interface with client personnel, equipment vendors and material suppliers, DTECH and client technical support staff and DTECH home office personnel.   Project objectives include ensuring safe, reliable and cost-effective operation of all assigned facilities.  Maintain strict adherence to all safety and environmental rules and regulations to protect employees, facilities equipment and public safety.  Work under the direction of the DTECH Vice President of Operations.   ESSENTIAL DUTIES, RESPONSIBILITIES and CAPABILITIES Include the following specific duties (other duties may be assigned as needed).   Review system process variables and activities relevant to operation of the facilities. Apply principals of logic and engineering science to identify operating conditions outside of expected normal operating ranges. Troubleshoot abnormal operation and recommend corrective action.  Train and supervise operations personnel to identify problems and initiate remedies and techniques for corrective maintenance and improved operation. Possess proficient skill in both oral and written communications. Analyze operating and maintenance performance data and work with other staff members to make appropriate technical recommendations on procedures to improve efficiency, and reliability. Monitors equipment operation relative to anticipated energy balance analyses; monitored parameters include fuel input and energy output and equipment efficiencies. Evaluate and make recommendations for improving efficiency and reliability in an economic and cost-effective manner. Develop and implement strategies for continued improvement. Develop and issue periodic reports to document maintenance progress, accomplishments and resolved and ongoing operational issues. Manage third party contracts, technical support service representatives, and continuing service agreements for assigned facilities. Monitor and provide technical assistance with maintenance and operational activities and work assignments. Train and develop operations and maintenance support staff. Effectively diagnose the cause of malfunctions of mechanical and electrical equipment, including controls, Components may include transformers, switchgear, VFDs, starters, relays, switches, transmitters, control and monitoring devices, diesel generators, electric chillers, pumps, fans and air handling units. Provide operations input for projects being developed to improve the facilities performance. Provide conceptual inputs to engineering for facility modifications. Oversee minor modifications to operating equipment which can be efficiently handled in-house. Assists the Vice President of DTECH Operations with development of operational plans, approaches and goals. Assist in preparing bid solicitations and documents for major maintenance and capital improvement projects as directed. Maintain regular verbal and written communication to keep the DTECH Vice President of Operations fully informed of unusual conditions, damaged equipment, and current job progress as the job relates to facility operations.   EDUCATION/EXPERIENCE A minimum of tenyears’ experience in facilities operations is required.  Experience with technical problem solving, equipment operation and personnel supervision is preferred.  An associate degree in engineering technology or equivalent from a college or technical school is also preferred. Ideal candidates will have solid electric power, diesel generator and electric chiller plant experience with associated fluid systems process control and/or cogeneration experience.   JOB REQUIREMENTS Demonstrated knowledge of all facets of power plant operations. Demonstrated ability to read and interpret electrical and mechanical process drawings, write routine reports, solve practical problems, make competent decisions in emergency situations, clearly communicate tasks and needs, and provide direction and guidance to and training of  support staff personnel.  Demonstrated good verbal and written communication skills.  Ability to exercise considerable initiative and independent judgment in resolving problems and improving operating efficiencies and reliability in an economic manner, while working with multifaceted personnel. Ability to reach, climb, lift (up to 75 pounds), walk and stoop as necessary to inspect and direct maintenance of energy system equipment and distribution components.
    Feb 20, 2019

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Career Advice

It is not so easy to write a resume that will grab recruiter’s attention on the spot and will impress them enough to invite you for interviews. Therefore, while applying for jobs, you should think of diverse strategies and powerful resume words are among the best ones. Your well-written and well-organized resume can help showcase your core strengths and career skills and convince recruiters that you are the best professional fit for the position. Keep reading, if you want to know why strong resume words are important for creating a unique resume or cover letter, which types exist and how to properly use them in your resume or cover letter and become a dream candidate.   The importance of power words for resume Typically, recruiters flick through candidate's resume quickly, so your job is to fill your resume or cover letter with power words in order to attract their attention instantly and show that you have relevant skills, knowledge, and aptitudes. During their career, hiring managers have read so many resumes, so applicant’s language can seem very boring and repetitive. If you use resume buzzwords, it will be very difficult to stand out from the crowd. In this case, powerful keywords for resumes will be very useful for you. In addition, most companies use ATS to screen candidate’s resume, so including these words will help you increase your chances to get through this screening process. Types of powerful action words Action verbs Strong, compelling action verbs are the first type. This kind of strong verbs demonstrates your capability to succeed in a position. Descriptive verbs can show your skills that you have implemented during your previous experience and that led you to achieve success. For example, these strong verbs are: accomplished, managed, initiated, launched,  supervised, designed, implemented. Company values It is extremely important to tailor your resume and cover letter to each position you want to apply for. Mass mailing your documents won’t bring you any luck. Customized resume-cover letter will increase your chances to get noticed by the employer. In order to show recruiters that you are a perfect match for a position and you will definitely fit in company culture, make a research, read carefully information through the web and flick through the company website and try to use words they included to describe their activities, values, and goals. Pay extra attention to the job description and company page “About Us”. These pages include the most relevant catchy words that will come in handy for your resume highlights. You can simply repeat these words or use some detail-oriented synonyms. Common skill words You should include some specific skills, personal traits, and qualities that hiring managers and employers are willing to see in a perfect candidate’s resume. For example, recruiters are seeking a responsible person with leadership skills. Try to demonstrate all your main skills but don’t use cheesy language. You will definitely find a synonym for team player. There are a few synonyms for hard worker (variants such as “achiever”, “laborious” or “industrious” will be suitable).  Keywords Include keywords from job description in your resume and cover letter. It is necessary to demonstrate recruiter that you meet all the requirements and will be a suitable fit for a position. But try not to exaggerate your abilities and skills. Include only those that you can prove with some concrete examples from your professional life. Industry jargon There is certain vocabulary inherent for a specific field. Industry jargon is very important, so it’s imperative to include some. However, you should know how to use these words appropriately and accurately in order to showcase your competency. It will also demonstrate that you understand this professional domain and you are a part of it. So, don’t use words, if you don’t know their exact meaning. Otherwise, recruiters will never consider your candidacy because misusing industry jargon is a sign that you are not qualified enough for a job. How to use power words Use these diverse  power words  throughout your resume. They will be appropriate in your professional summary as well as in job descriptions. In order to make your application stronger, include action words in cover letter while describing your skills and achievements. Try not to repeat words. There are so many synonyms so try to impress recruiters with diversity.   List of top used powerful resume words Each candidate has to remember that hiring managers spend only 6 seconds to skim applicant’s resume. They simply don’t have time to read all the CVs they receive. Therefore, it is extremely important to use these action-packed words to write a compelling resume or cover letter that will help you in getting hired. Here is the list that can help you. Choose some of these words: A Absorb, Accelerate, Access, Accomplish, Accrue, Acquire, Achieve, Act, Activate, Adapt, Address, Adjust, Administer, Advertise, Advise, Advocate, Affirm, Aid, Alert, Align, Allocate, Analyze, Apply, Appraise, Approve, Arbitrate, Arranged, Assemble, Assess, Assign, Assist, Attain, Authorize, Award B Begin, Brief, Bring, Broadcast, Budget, Build, Business C Calculate, Campaign, Certify, Chaired, Change, Chart, Check, Choose, Clarify, Classify, Coach, Collaborate, Collate, Collect, Combine, Communicate, Compare, Compile, Complete, Comply, Compose, Compute, Conceptualize, Conclude, Condense, Conduct, Confer, Configure, Connect, Conserve, Consolidate, Construct, Consult, Contact, Continue, Contribute, Control, Convert, Convey, Convince, Coordinate, Correspond, Counsel, Critique, Cultivate, Customize D Decide, Declare, Decline, Decorate, Dedicate, Define, Delegate, Deliver, Demonstrate, Depreciate, Describe, Design, Detail Oriented, Determine, Develop, Development, Devise, Diagnose, Direct, Dispatch, Dispense, Distribute, Document, Draft E Edit, Educate, Effective, Efficient, Emphasize, Encourage, Energized, Enforce, Engineer, Enhance, Ensure, Enthusiastic, Establish, Estimate, Evaluate, Examine, Execute, Expand, Expedite, Experience, Explain F Fabricate, Facilitate, Finance, Focus, Forecast, Formulate, Foster, Fund, Furnish G Gain, Generate, Graduate, Greet, Guide H Handle, Help, Hire, Host I Identify, Illustrate, Implement, Improve, Improvise, Increase, Index, Influence, Inform, Initiate, Initiative, Innovate, Inspire, Install, Institute, Integrate, Interact, Interested, Interview, Introduce, Investigate, Itemize J Join, Justify K Knowledge L Launch, Leadership, Learn, Lecture, Lessen, Lift, Link, Listen M Maintain, Manage, Management, Manipulate, Map, Market, Measure, Mediate, Merge, Mobilize, Modify, Monitor, Motivate N Negotiate O Observe, Obtain, Open, Operate, Order, Organize, Originate, Outpace, Outperform P Participate, Passion, Perform, Persuade, Plan, Practical, Prepare, Present, Prevent, Printed, Prioritize, Priority, Process, Produce, Professional, Program, Project, Promote, Propose, Prospect, Prove, Provide, Publicize, Purchase, Pursue Q Qualify R Run, Rate, Reach, Receive, Recommend, Reconcile, Record, Recruit, Reduce, Refer, Refocus, Regulate, Reorganize, Repair, Replace, Report, Represent, Research, Reserve, Resolve, Respond, Responsibility, Restore, Restructure, Results, Results-Oriented, Retrieve, Review, Revise, Revitalize S Schedule, Screen, Search, Secure, Seize, Select, Send, Serve, Share, Showcase, Simplify, Skill, Solution, Solve, Sort, Specialize, Specify, Sponsor, Staff, Standardize, Start, Succeed, Suggest, Summarize, Supervise, Supply, Support, Surpass, Survey, Sustain T Target, Teach, Team, Team Player, Test, Timely, Track, Trade, Train, Transact, Transcribe, Transform, Translate, Transmit, Transport, Tutor U Unite, Update, Upgrade, Use, Utilize V Validate, Value, Verify, View, Volunteer W Watch, Weigh, Witness, Win, Write Y Yield                                  
Receiving news of a job rejection can feel like a punch to the gut, particularly when you have put all your energy into ensuring you submitted the best application you could, spent time and effort on tweaking your CV and went through the vigorous interview process. It is a deeply unpleasant feeling and can really bring you down. Knowing that your hard work, efforts and determination have ultimately come to nothing can be a bitter pill to swallow, and this only intensifies with each rejection you receive. Indeed, when the answer is always ‘thanks but no thanks’ it can be difficult not to fall into a rut. However, this will only lead to further rejections and a vicious cycle, as a negative mindset will put you at a real disadvantage when applying for future positions. So how can you break the cycle and overcome a string of rejections to land on your feet, allowing you to find that ‘yes’ you’ve been searching for? Look for lessons Being turned down can be a real knock to your confidence, but don’t let the experience go to waste. Even though it may not feel like it at the time, you can take some positives out of being rejected for a job. Instead of wallowing in self-pity, spin the experience on it’s head and consider what lessons you could take from the process. You may spot ways in which you could improve your answers in an interview, or notice potential changes in the way you could present yourself. This can be particularly useful if you can obtain feedback as to why you were rejected. Building a wealth of experience and learning your lessons will give you a better shot at your next interview or application, when you can put all the information you have accrued into good effect. Put feedback into action It is no use receiving feedback from employers that have turned you down and then not acting on it. For every bit of advice or any explanations you receive as to why you didn’t quite make the cut, ensure that this is at the forefront of your mind for your next application. Collecting a wealth of tips and advice can give you a better insight into what employers are actually looking for, and allow you to focus on bridging the gap for a stronger and more successful application. Have alternatives It can be easy to pin your hopes on that dream job that you have come across, putting all your focus and attention solely on landing the role that seems tailor-made for you. Should you fail to be offered the position though, it can really sting and leave you with nothing else to fall back on. Apply for a number of jobs and keep your options open. Not only will this lessen the blow of being turned down for the only role you have shown a real interest in , it will also give you room to manoeuvre down the line. With no other alternatives to fall back on, a rejection can see you fall into a slump that can be hard to break out of. So long as there are other potential jobs in the pipeline, there is a greater incentive to keep plugging away. Consider your strengths It can be easy to beat yourself up about a string of rejections and begin to question your ability. However, it is time to cut yourself some slack. Take the time to focus on your strengths and what you could bring to an employer, before identifying your passions and interests. You now have something positive to turn your attention to, and you’ll be able to ensure you have a better hand to make your assets the key selling point for future applications. Working on ensuring your assets and passions come through in your next interview could make the difference between being offered the post or not. After all, it is the most passionate candidates that very often land the job. Accept that not everyone can land the job More people are turned down for jobs than are hired, and learning to accept this fact can numb the pain of being rejected. Simple maths dictates that for everyone 20 people applying for a position, 19 are going to be left disappointed. Instead of allowing these figures to get the better of you, use them as motivation to ensure that you do all you can to be that one next time. Don’t get disheartened, simply dust yourself down and focus on the next opportunity.
Resume Parsing In efforts to improve job seekers experience, we have improved our system with the Resume Parsing Feature. This feature allows your resume to be filled in automatically resulting in a convenient service experience. But what is most important, resume parsing has positively influence the application rates with is a great benefit for employers. How does it work: A job seeker who is non-registered or non-logged in that wants to apply for a job will be prompted with signup/sign-in form first.     Once a job seeker is signed up, the system will ask him/her to post a resume.   Create New Resume page is where Upload Your Resume field displays:     Once the file is uploaded, all of the information is parsed and populated in the relevant resume posting fields automatically. Once the Post Resume button is clicked, the system redirects job seekers back to the application page. This way, job seekers are registered, the resume is uploaded and can apply to a job with just a few clicks.
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