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  • Full Time
    Blue Lagoon Island Paradise Island, The Bahamas
    RESPONSIBILITIES Include but are not limited to the following;  Daily requisition postings. Receive goods on Blue Lagoon Island from local and foreign vendors. Ensure that invoices match goods received. Receive inventory in POS system on a timely basis. Disburse inventory to relevant departments. Post daily requisitions. Manage and control Retail and F&B storage areas. Ensure Inventory controls are maintained. Analyze cost and inventory valuation. Assist with cycle count/physical inventories Maintain internal control adherence to policies and procedures. EXPERIENCE/SKILLS Good organizational skills Detail-oriented Team Player Able to work weekends & holidays Inventory management EDUCATION Associate Degree in Accounting
    Feb 22, 2019
  • Full Time
    Blue Lagoon Island Nassau, New Providence, The Bahamas
    Job Title: Accountant Seeking to hire an individual responsible for applying accounting principles and procedures to analyze financial information, prepare accurate and timely financial reports and statements and ensure appropriate accounting control procedures.  Responsibilities Daily and weekly journal reconciliations and posting of entries. Bank reconciliations and reports Reconciliation of inventory and physical inventory counts. Ensure all financial reporting deadlines are met. Prepare financial management reports. Resolve accounting discrepancies and irregularities Assist with expediting and clearing of overseas shipment and export of items. Monthly costing reports Experience/ Skills Bachelors Degree-Accounting Computer literate, especially in the use of Microsoft Excel Working knowledge of Quick Books Able to multitask with good problem solving skills Focused, detail oriented Benefits will include medical insurance Starting salary will commensurate with qualifications and experience.  Only qualified persons need apply.
    Feb 22, 2019
  • Commission Based
    More 94 FM Nassau, The Bahamas
    We are looking for an experienced Sales and Marketing Account Executive to join our Sales department. You will act as a liaison between our sales team and our clients, ensuring customer satisfaction. As a Sales and Marketing Account Executive, you should showcase excellent communication and negotiation skills. You should also act proactively to address clients’ needs and facilitate the sale process from the beginning to the end. Ultimately, you should contribute to an increase in sales and maintain our company-client relationships at a high standard. Responsibilities:  Manage key accounts  Act as the point of contact for clients  Organize regular client meetings to discuss their requirements  Identify new potential customers  Stay up-to-date with new features and product launches  Suggest innovative ideas to increase sales and improve the customer experience Candidates must have: Excellent communication skills. Be able to effectively network in the community. Prior sales experience a plus. Must be in possession of a clean Police Record and reliable transportation. Requirements:  Proven work experience as a Sales and Marketing Account Executive  Hands on experience with customer service  An ability to gasp clients’ needs and to increase customer engagement  Excellent communication and negotiation skills
    Feb 22, 2019
  • Full Time
    Caribbean Bottling Company Nassau, The Bahamas
    Human Resources Manager – Recruitment & Retention Function    Responsibility for the recruitment of highly motivated employees to the CBC team    Ensure that personnel training needs are identified, document and addressed    Drive employee retention program    Employee orientation and satisfaction programs    Work permit applications    Performance appraisals management    ISO compliance/documentation    Disciplinary issues Qualifications    Bachelor’s Degree (Business Management , Human Resources or related fields preferred)    Valid Driver’s Licence    5 years Human Resources experience Qualifications    Bachelor’s Degree (Business Management , Human Resources or related fields preferred)    Valid Driver’s Licence    5 years Human Resources experience Skills    Analytical and time management skills    Excellent communication skills (both written and verbal)    Ability to work efficiently with limited supervision, and take ownership for assigned responsibilities    Strong interpersonal skills    Ability to multi-task and communicate effectively    Proficiency in Microsoft Excel, Word, Outlook and PowerPoint
    Feb 21, 2019
  • Full Time
    DTEC Plant Services Nassau, The Bahamas
    SUMMARY    Provide direct supervision of front-line operation and maintenance staff for the Central Utility Plant (CUP), Diesel Generator Farm, and Building Support Systems within those facilities, Water Treatment Systems, Fuel Storage Facilities and Delivery and Electrical and Chilled Water Distribution Systems to the various hotel properties.  Implement policy, direction and guidance as provided by the DTECH Vice President of Operations and parent company policies and procedures.  Work with the DTECH Maintenance Manager and Hotel Facilities Manager to maintain positive client relations and meet client contract commitments.  Monitor and evaluate the operation of the Baha Mar facilities.   Provide additional interface with client personnel, equipment vendors and material suppliers, DTECH and client technical support staff and DTECH home office personnel.   Project objectives include ensuring safe, reliable and cost-effective operation of all assigned facilities.  Maintain strict adherence to all safety and environmental rules and regulations to protect employees, facilities equipment and public safety.  Work under the direction of the DTECH Vice President of Operations.   ESSENTIAL DUTIES, RESPONSIBILITIES and CAPABILITIES Include the following specific duties (other duties may be assigned as needed).   Review system process variables and activities relevant to operation of the facilities. Apply principals of logic and engineering science to identify operating conditions outside of expected normal operating ranges. Troubleshoot abnormal operation and recommend corrective action.  Train and supervise operations personnel to identify problems and initiate remedies and techniques for corrective maintenance and improved operation. Possess proficient skill in both oral and written communications. Analyze operating and maintenance performance data and work with other staff members to make appropriate technical recommendations on procedures to improve efficiency, and reliability. Monitors equipment operation relative to anticipated energy balance analyses; monitored parameters include fuel input and energy output and equipment efficiencies. Evaluate and make recommendations for improving efficiency and reliability in an economic and cost-effective manner. Develop and implement strategies for continued improvement. Develop and issue periodic reports to document maintenance progress, accomplishments and resolved and ongoing operational issues. Manage third party contracts, technical support service representatives, and continuing service agreements for assigned facilities. Monitor and provide technical assistance with maintenance and operational activities and work assignments. Train and develop operations and maintenance support staff. Effectively diagnose the cause of malfunctions of mechanical and electrical equipment, including controls, Components may include transformers, switchgear, VFDs, starters, relays, switches, transmitters, control and monitoring devices, diesel generators, electric chillers, pumps, fans and air handling units. Provide operations input for projects being developed to improve the facilities performance. Provide conceptual inputs to engineering for facility modifications. Oversee minor modifications to operating equipment which can be efficiently handled in-house. Assists the Vice President of DTECH Operations with development of operational plans, approaches and goals. Assist in preparing bid solicitations and documents for major maintenance and capital improvement projects as directed. Maintain regular verbal and written communication to keep the DTECH Vice President of Operations fully informed of unusual conditions, damaged equipment, and current job progress as the job relates to facility operations.   EDUCATION/EXPERIENCE A minimum of tenyears’ experience in facilities operations is required.  Experience with technical problem solving, equipment operation and personnel supervision is preferred.  An associate degree in engineering technology or equivalent from a college or technical school is also preferred. Ideal candidates will have solid electric power, diesel generator and electric chiller plant experience with associated fluid systems process control and/or cogeneration experience.   JOB REQUIREMENTS Demonstrated knowledge of all facets of power plant operations. Demonstrated ability to read and interpret electrical and mechanical process drawings, write routine reports, solve practical problems, make competent decisions in emergency situations, clearly communicate tasks and needs, and provide direction and guidance to and training of  support staff personnel.  Demonstrated good verbal and written communication skills.  Ability to exercise considerable initiative and independent judgment in resolving problems and improving operating efficiencies and reliability in an economic manner, while working with multifaceted personnel. Ability to reach, climb, lift (up to 75 pounds), walk and stoop as necessary to inspect and direct maintenance of energy system equipment and distribution components.
    Feb 20, 2019
  • Full Time
    Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
    Aquatics Guide Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary: The Aquatics Guide should possess a dynamic outgoing demeanor with a passion for delivering industry leading service while demonstrating exemplary skills. This role establishes and drives a positive working environment and focuses on the Guest Experience while operating with optimum Safety in all activities with of our guest and fellow colleagues in mind. Guiding activities such as Zip line, Kayak, Jet Ski and other activities as required by the Destination Experience Manager. Leading by example at the Front of House this is a position that requires exemplary customer engagement. Must be able to responds to any type of emergency. Performs lifesaving procedures and CPR. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. Essential Duties and Responsibilities: Guide zip line tours in a safe and responsible way; communicate with the direct supervisor if any structural and operational issues arise. Be able to conduct tours on a timely manner, working as a team with other zip line staff. General maintenance of the zip line equipment i.e. harnesses, safety straps, carabineers, trolleys, lanyards, ropes, breaking system, pulleys etc. Write reports and fill maintenance logs on a daily, weekly and monthly basis. In addition maintain, inventory and safety check all guiding equipment related to the Jet Ski, Zip line and Kayak Equipment. Be aware of available rescue equipment, how to use it and ask for training if needed. Keep a clear communication while using the radio channel provided for the operation, using it in a professional manner. General maintenance of EZ dock slips and dock pieces, dock anchors and wave runners daily cleaning procedures. Participate in trainings on a weekly and monthly basis, held by the Management Team or ADEM Acknowledge distress signals and responds actively to any emergency situation and/or assist if needed, following company procedures. Oversee rescue gear is up to standards (visually and operational) Be able to give basic maintenance to the equipment and report malfunctioning piece. Train new staff on tour and guiding rescue procedures. Lead jet Ski and Kayak Tours. Duties will include sale of all tours and activity and revenue generating products. Be polite and courteous towards guests and fellow colleagues. Excellent customer service. In case of an emergency follow the proper rescue procedures. Set up and close down working areas as per schedule or instructed by DM. Always wear the uniform provided by the company. Always wear proper footwear. Adheres to company confidentiality agreement with regard to any confidential company information Financial Responsibilities Awareness of the monthly budget, to be able to control the equipment inventory and assist the DM in regards to the purchasing plan. Knowledge and Skills: Lifeguard Certified and experience. Must be comfortable working on heights, utilizing climbing gear. Must be able to work under pressure without losing concentration. Proper communication skills in English. Ability to apply common sense understanding to carry out oral instructions Qualifications: Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Excel, Word, and PowerPoint required Demonstrated aptitude for the management of headcount within assigned area, as it relates to and supports the aquatic facility Knowledge of principles and processes for providing customer and personalized service including needs assessment, problem resolution and achievement of quality service standards. Ability to work within a team of international staff in a positive and productive manner Completion of high school or basic education equivalency required. 1 years’ experience in a similar previous role. Lifeguard Certified Must be comfortable working on heights, utilizing climbing gear. Must be able to work under pressure without losing concentration. Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the island operation. Flexibility to be engaged yet focused, direct and encourage a positive, dynamic, diverse guest services operation by navigating through a changing work environment Language Requirements: Have a good command of English to understand and enforce rules in a polite and effective manner. All employees must be able to communicate in the English language in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Physical Demands: Must be physically fit and able bodied to be trained as a lifeguard. Successfully complete company’s lifeguard training and earn a certification, complete the physical requirements of the Swim Test Demonstrate the ability to swim a minimum of a 500 meter swim, 3-5 minutes water tread without use of hands and be able to dive 3-4 meters to ocean floor if needed Must be able to stand in the sun and endure external elements during work assignment. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Full use and range of arms and legs as well as full visual, verbal, hearing abilities are required to receive and give instructions in the event of an emergency, Ability to lift and/or move up to 50 pounds. Work Environment: While performing duties of this job, the employee may be required to walk outdoors in extreme humid and hot conditions, working on height (tower decks), and enter the water to perform rescues if needed. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.
    Feb 19, 2019
  • Full Time
    Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
    Bar Island Attendant Perfect opportunities begin with Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: The Bar Island Attendant is responsible for the preparation, support and service in the F&B venues as designated by the Venue Supervisor. To ensure full Island preparedness prior to a ship call day to ensure venues and kitchens are fully equipped with the appropriate flatware, equipment and utensils in clean, orderly and stocked condition. Responsible for supporting bar and service operations by performing the following essential duties and responsibilities. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. Essential Duties and Responsibilities: All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, USPH guidelines, environmental, and safety policies. Each Island employee may be required to perform other functions in various venues In accordance with Royal Caribbean International’s philosophy of The Royal Way, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees. Maintains the cleanliness of the bar work areas and follows proper washing and sanitation of glasses, work areas, utensils, pantries, floors, equipment, etc. Washes worktables, walls, refrigerators, equipment and all related surfaces and counters. Sweeps and mops floor. Utilizes proper USPH sanitation procedures at all times. Segregates and removes trash and garbage and places it in designated containers. Steam cleans or hoses out garbage cans. Ensures an adequate supply of serve ware is on hand at all times. Retrieves supplies from central location and restocks as needed recording all Inventory depletion accordingly. Keeps ice bins stocked at all times. Retrieves ice from central location and restocks as needed. Collects and transports a variety of supplies between storage and work areas. Places items in the appropriate location in the bar. Participates with the bar staff in all activities required in opening and/or closing the bar. On call days assist in loading Bar stores from the ship to the Island as required. Support all shipboard Bar staff and supply equipment and stock as required. Restocking of venue provisions and record keeping of bar goods in the venues. Provide service to guests as required by the Venue Supervisor. Greets and escorts guests, where applicable to their assigned seats, or to available seating, per The Royal Way. Presents both food and beverage menus to guests, suggests dinner courses, appropriate wines and answers questions regarding menu and wine selections per The Royal Way. Makes recommendations to entice guests while meeting management goals to reduce particular inventory stock. Relays order to galley as required and serves courses from galley and beverages from various locations. Provides quality control of all food and beverage presentations. Garnishes and decorates items as required prior to serving. Enters food and beverage orders in the point-of-sale system. Responsible for maintaining cleanliness and integrity of assigned station including (but not limited to) table pieces, side stands and chairs. Observes guests to anticipate their needs, responds to any additional requests and determines when the food and beverage service has been completed. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. Actively follow ServSafe responsible service of alcoholic beverages. Demonstrates a passion for customer service excellence and understands the implications of cultural differences for service requirements. Follows all Royal Way Standards with regards to service including greeting and escorting guests, using guests’ names and observing guests to anticipate needs. Ensures complete guest satisfaction. Takes ownership for guest issues/concerns and follows up to ensure resolution. Always provides guests with alternatives and avoids using the word “No”. Demonstrates pride, passion and commitment to our Royal Way hospitality philosophy. Smiles when on duty; is always pleasant and upbeat. Attends meetings, training activities, courses and all other work-related activities as required. Qualifications: Successfully completes Royal Caribbean International’s Alcohol Awareness Training Tests (ServSafe) with a passing score, within 30 days of contract. Previous utility or cleaning experience in a 4 or 5 star restaurant, hotel, lounge, cruise ship etc. preferred. Ability to work independently and assess bar needs for restocking. Completion of high school or basic education equivalency preferred. Ability to identify bar glassware and bar supplies. Basic knowledge of bar equipment (blenders, flash blenders, ice machines). Ability to collect and transport supplies from various locations throughout the vessel. Completion of high school or basic education equivalency preferred. Ability to speak additional languages such as Spanish, French, German, Italian, or Portuguese is preferred. Language Requirements: Ability to speak English clearly, distinctly, and cordially with guests. Ability to speak additional languages such as Spanish, French, German, Italian, or Portuguese is preferred. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors, and co-workers. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.
    Feb 19, 2019
  • Full Time
    Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
    Senior Lifeguard Perfect opportunities begin with Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: Monitoring and operating designated aquatic recreation spaces including, opening and closing while ensuring safety around the pool and beach areas. Set up and verify that supplies and equipment are available during operating hours, replenish and maintain as needed. Interact with Guests and provide any directions/Guest service assistance. Assist with other departments as directed by Leadership based on skills and performance. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. Essential Duties and Responsibilities: All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, USPH guidelines, environmental, and safety policies. Each Island employee may be required to perform other functions in various venues and throughout the Island In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees. Specific Duties: Perform rescue of guests in danger of drowning and be alert to accidents. Administer first aid, CPR, Oxygen and AED as needed. Monitor activities around aquatic and beach recreational facilities to prevent or preempt injuries and provide assistance to guests as and when required, while ensuring the well-being of guests within the area. Report and follow up with any accidents, injuries or incidents around the aquatic recreational and/or beach activities. Ensure the pool and beach areas are tidy, answer questions, enforce policies, rules and regulations in a polite yet confident manner. Ensure guest interactions are kept to a minimum while on watch to avoid distraction, at the same time providing a positive guest experience. Monitor and operate designated aquatic recreational spaces including, but not limited to; opening and closing procedures, monitoring pool locations, water attractions and general activities around the pool and beach areas. Work outdoors guarding aquatic recreational areas, which involves standing in the sun exposed to external elements throughout the day. Be fully lifeguard qualified and certified, and maintain company required qualifications and licenses. Participate in regular training, including but not limited to; Lifeguard training, CPR/First Aid, AED, recurring in-service training, re-certification, and any other as deemed appropriate from management. Set up and verify that supplies and equipment are available during operating hours and maintain as needed. Interact with Guests and provide any directions/Guest service assistance. Monitor communication with Lead Lifeguard and/or Lifeguard Management or other areas. Communicate with the Lifeguard Management and Island Management by radio in emergency situations or as deemed necessary. Assist with other duties as outlined by Leadership.   Any other reasonable request by Leadership including development and training classes. Attend emergency duties / drills as assigned in the ships Emergency Management Safety Plan. Perform other related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by management. Qualifications: Knowledge of principles and processes for providing customer and personalized service including needs assessment, problem resolution and achievement of quality service standards. Completion of high school or basic education equivalency required. Language Requirements: Have a good command of English to understand and enforce rules in a polite and effective manner All shipboard employees must be able to communicate in the English language in order to understand and interpret procedures, including emergency instructions. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers, specifically in the event of an emergency. Physical Demands: Must be physically fit and able bodied to be trained as a lifeguard. Demonstrate the ability to swim a minimum of a 500 meter swim, 3-5 minutes water tread without use of hands and be able to dive 3-4 meters to ocean floor if needed. Must be able to stand in the sun and endure external elements during work assignment. While performing the duties of this job, the shipboard employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All employees must be physically able to participate in emergency lifesaving procedures and drills. Full use and range of arms and legs as well as full visual, verbal, hearing abilities are required to receive and give instructions in the event of an emergency. Ability to lift and/or move up to 50 pounds. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.  
    Feb 19, 2019
  • Full Time
    Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
    Lifeguard Perfect opportunities begin with Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas.  Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: Monitoring and operating designated aquatic recreation spaces including, opening and closing while ensuring safety around the pool and beach areas. Set up and verify that supplies and equipment are available during operating hours, replenish and maintain as needed.. Interact with Guests and provide any directions/Guest service assistance. Assist with other departments as directed by Leadership based on skills and performance. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. Essential Duties and Responsibilities: All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, USPH guidelines, environmental, and safety policies. Each Island employee may be required to perform other functions in various venues and throughout the Island In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees. Specific Duties: Perform rescue of guests in danger of drowning and be alert to accidents. Administer first aid, CPR, Oxygen and AED as needed. Monitor activities around aquatic and beach recreational facilities to prevent or preempt injuries and provide assistance to guests as and when required, while ensuring the well-being of guests within the area. Report and follow up with any accidents, injuries or incidents around the aquatic recreational and/or beach activities. Ensure the pool and beach areas are tidy, answer questions, enforce policies, rules and regulations in a polite yet confident manner. Ensure guest interactions are kept to a minimum while on watch to avoid distraction, at the same time providing a positive guest experience. Monitor and operate designated aquatic recreational spaces including, but not limited to; opening and closing procedures , monitoring pool locations, water attractions and general activities around the pool and beach areas. Work outdoors guarding aquatic recreational areas, which involves standing in the sun exposed to external elements throughout the day. Be fully lifeguard qualified and certified, and maintain company required qualifications and licenses. Participate in regular training, including but not limited to; Lifeguard training, CPR/First Aid, AED, recurring in-service training, re-certification, and any other as deemed appropriate from management. Set up and verify that supplies and equipment are available during operating hours and maintain as needed. Interact with Guests and provide any directions/Guest service assistance. Monitor communication with Lead Lifeguard and/or Lifeguard Management or other areas. Communicate with the Lifeguard Management and Island Management by radio in emergency situations or as deemed necessary. Assist with other duties as outlined by Leadership.   Any other reasonable request by Leadership including development and training classes. Attend emergency duties / drills as assigned in the ships Emergency Management Safety Plan. Perform other related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by management. Qualifications: Knowledge of principles and processes for providing customer and personalized service including needs assessment, problem resolution and achievement of quality service standards. Completion of high school or basic education equivalency required. Language Requirements: Have a good command of English to understand and enforce rules in a polite and effective manner. All employees must be able to communicate in the English language in order to understand and interpret procedures, including emergency instructions. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers, specifically in the event of an emergency. Physical Demands: Must be physically fit and able bodied to be trained as a lifeguard. Demonstrate the ability to swim 50 meters using freestyle or breaststroke without rest or touching the pool bottom, retrieve a 10 lb. weight from the deepest part of the pool and tread water for 1 (one) minute without use of of hands. Must be able to stand in the sun and endure external elements during work assignment. While performing the duties of this job, the shipboard employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All employees must be physically able to participate in emergency lifesaving procedures and drills. Full use and range of arms and legs as well as full visual, verbal, hearing abilities are required to receive and give instructions in the event of an emergency. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.
    Feb 19, 2019
  • Contract
    Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
    Driver Perfect opportunities begin with Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas.  Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: Duties will include utilizing forklifts, tractors and trolleys to streamline loading and unloading process from the designated vessel along with transporting goods to designated destination on call days. To ensure that safety is paramount at all time when moving any vehicle at any time. Driving of guest trams may also be required in which case this would be a guest facing position. The Driver position is one that should possesses a dynamic outgoing demeanor with a passion for delivering industry leading service while demonstrating exemplary skills. This role establishes and drives a positive working environment and focuses on the Guest Experience while operating with optimum Safety with of our guest and fellow colleagues in mind. Leading by example at the Front of House on a call day this is a position that requires the ability to be engaged with guests with a friendly disposition while ensuring paramount safety of guests and employees. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, USPH guidelines, environmental, and safety policies. Each Island employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees.   Essential Duties and Responsibilities: Duties will include utilizing forklifts, trolleys, tractors, golf carts and trucks to streamline loading and unloading process along with transporting goods to designated destination on call days. Critical to a successful operation is the preparation and sequencing of provisions, staging of carts in a pre-determined order. To ensure a smooth and safe transfer of all good from ship to site and vice versa. Follow instructions of the Team Lead Operations at all times to ensure a safe environment at all times while operating on the pier. Prior to ship arrival, ensure all vehicles are staged, provision trailers, tractors, loading platforms, forklift trucks and gangways, trucks. Ensure gangways are ready for loading as instructed by the ships staff and stored securely at the close of a call day. Pallets are staged in loading order with a maximum height range of 48 – 54” . Pallets are only to be moved when deemed safe. All Provisions are safely loaded onto trucks and trolleys in sequence and driven to their designated locations. When operating on the pier all areas are to be cordoned off for safety. No unauthorized carrying of personnel on provision vehicles or trolleys, No use of phone while driving. To actively participate in the reporting of maintenance, safety and operation of the forklifts, provision vehicles, tractors and trolleys and guest trams. Understands, applies, and enforces environmental policies and procedures concerning such functions as collections, sorting and disposal of solid wastes and use of chemicals associated with cleaning. To comply with all company policies and programs concerning safety, environmental protection and occupational accidents. Attends meetings conducted by the Site Management also training activities, courses and all other work-related activities as required. Personal appearance, personal hygiene and uniform appearance are at all times in accordance with company policy. Participate in all mandatory training related to the Company Philosophy and Guest Service needs. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to perform any other job-related duties as assigned by Management. Be knowledgeable regarding all facets of the Island all activities and have the ability to be able to make recommendations for guests. Always carry island maps and be prepared to answer questions from the guest. Knowledge and Skills: Ability to speak English clearly, distinctly and cordially with guests. Ability to drive forklift operation with precision within limited space after training certification. Ability to drive all vehicles safely and precisely. A friendly disposition with the ability to converse with our guests. Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the island operation. Physical Demand: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste and smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All island employees must be physically able to participate in emergency procedures and drills. Full use/range of motion of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency. Qualifications: A minimum of two (2) years related experience and/or training. Completion of high school or equivalent. Must hold a Certificate of completion for Fork Lift Driving (certification provided) and a clean vehicle license and proof to have good eye sight. Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the island operation. Work Environment: While performing the duties of this job, the employee will regularly be subject to extreme heat, very hot and humid conditions. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.
    Feb 19, 2019
  • Full Time
    APD Limited Arawak Cay, The Bahamas
      FINANCIAL ACCOUNTING MANAGER – OPERATIONS Job Summary This position is responsible for the management of all financial and accounting operational processes including A/P, A/R, collections, general ledger, fixed assets, revenue accounting, and maintenance of the chart of accounts, bank reconciliations and account reconciliations.   CORE JOB DUTIES AND RESPONSIBILITIES Job Duties and Responsibilities: Manages the accounts payable function which includes, but is not limited to the review and approval of invoices, proper coding to ensure costs are appropriately applied, and entry into the accounting system to provide payment to vendors. Sets up vendors to allow for timely payment of invoices. May contact vendors for banking information or to resolve outstanding issues.   Oversees check runs and all other disbursements including wire transfers. Maintains check inventory and reconciles check run activity. Manages the accounts receivable function which includes, but is not limited to generating invoices to customers and the application of payments to customer accounts. Ensures accuracy of application of payments by review of work. Responds to customer inquiries on accounts and provides information to clarify applications made. Responsible for collections associated with unpaid invoices. Provides aging reports to Financial Controller and reviews problem customer accounts. Maintains company chart of accounts. Creates new accounts as necessary to support business operations and strategy. Also provides internal controls and ensures that the transactions within the business have appropriate checks and balances to prevent fraud. Creates accruals as necessary to properly account for large items that may not have been invoiced, to properly recognize revenue or expense. Creates journal entries to the general ledger by cutoff dates to allow for proper reporting. Reconciles all accounts and explains any and all account variances. Oversees the reconciliation of all bank accounts and provides cash management direction as needed. Notifies Financial Controller of large or unusual variances to accounts. Develops departmental accounting policies and procedures to ensure compliance with generally accepted accounting principles. Trains employees in process, policy and procedure to ensure a full understanding of the requirements. Manages a team of accounting clerks and is responsible for ensuring the proper scheduling to support accounting operations and closing schedule. Responsible for hiring, coaching for improved performance and other managerial responsibilities generally associated with departmental supervision. Approves the use of overtime as required. Works with other department managers to verify transaction level information is accurate and is represented factually. Ensures all services are appropriately billed and collected. Manages all fixed assets including the maintenance of a current inventory, replacement schedule and depreciation schedule. Oversees the Financial and Reporting team in the absence of the Financial Controller and Reporting Manager Coaches and mentors team members. Assists with all other duties as assigned.   Hiring Requirements (Education, experience, certifications, etc.) Degree in Accounting Professional certification of Chartered Accountant preferred Experience of 5-7 years in professional Accounting Bahamian Citizenship   Hiring Preferences Experience in supervision of staff Experience with QuickBooks or AccPac accounting software   Skills, Knowledge, Abilities Knowledge of accounting principles Knowledge of accounting software ( AccPac or QuickBooks) Skills in the use of spreadsheets ( Excel) Skills in creating reports Analytical skills Skills in mathematics Attention to detail Skills in planning and organizing Knowledge of accounting internal controls Good interpersonal skills Good verbal communication skills Skills in business writing Decision-making skills Ability to problem solve Ability to mentor and coach junior team members   Physical Requirements Work is performed in an office environment. Occasional duties are performed in the operational environment, i.e. Inventory.   Please submit resume to E-mail: careers@apdport.com or fax number 323-7072. Only those applicants meeting the above criteria will be short listed and contacted. We request that you do not make phone inquiries concerning this position.    
    Feb 18, 2019
  • Full Time
    Cape Eleuthera Island School Deep Creek Settlement, The Bahamas
    The Center for Sustainable Development (CSD) at Cape Eleuthera Island School, Deep Creek, Eleuthera, is accepting applications for Landscape Technician positions. Responsibilities: Landscaping, care and upkeep of the main Campus and DCMS.  Daily feeding of all domestic animals, Collection of produce grown (fruits and vegetables) and livestock for consumption, Assisting with the day to day running CSD Aquaponics system when required, Assisting with the day to day running of the Permaculture and Apiary systems, Proper discarding of composted items, Other duties as assigned Compensation Package: Compensation is dependent on experience and may include housing and a health and dental plan, as well as salary. Application: Please submit in PDF, format cover letter, resume, and contact information for 3 references to email address team-hr@islandschool.org We are a Bahamian equal opportunity employer.
    Feb 13, 2019
  • Full Time
    Cape Eleuthera Island School Deep Creek Settlement, The Bahamas
    Our School Deep Creek Middle School is an independent day school in the settlement of Deep Creek on the island of Eleuthera in The Bahamas. It was founded in September 2001 with the goal of increasing access to educational resources for people in South Eleuthera. The school has grown to serve 47 students in grades 7, 8 & 9 and has created numerous opportunities that otherwise would not have been possible for students and families. The School offers an experiential approach to the Bahamian national curriculum.  The vision of Deep Creek Middle School is to prepare the future leaders of The Bahamas by providing learning experiences, in and out of the classroom, that teach responsible citizenship, leadership and allow students to grow academically.  Our mission is to create a learning environment where students will not only learn the subject matter from the Bahamian national curriculum, but focus on academic growth, leadership and responsible citizenship. In order to achieve these core values, our programs and curriculum teach critical thinking, problem solving, communication and social skills.  Deep Creek Middle School operates as a subsidiary of the Cape Eleuthera Foundation, a non-profit organization whose mission is to provide place-based education, scientific research, and community leadership in order to create a more livable future on Eleuthera and throughout the world. As part of the Foundation, DCMS works closely with The Island School ( www.islandschool.org ) and the Cape Eleuthera Institute ( www.ceibahamas.org ) to offer students and staff a unique experience that connects them more intimately with their environment and on-going efforts for sustainable development and environmental stewardship in South Eleuthera. Students at DCMS pay some tuition, but the majority of operating funds come from generous donations to The Cape Eleuthera Foundation.   A Unique Opportunity   Compensation includes salary, housing, utilities, board stipend, and excellent international health plan. A small, safe learning community of 47 students and nine staff. Maximum class size of 15 students. An innovative curriculum that focuses on academic growth, responsible citizenship, and leadership. A n emphasis on using experiential methods including field trips, project-based learning, service learning, and outdoor education. The opportunity to live and work collaboratively with The Island School and Cape Eleuthera Institute. An active lifestyle including SCUBA, snorkeling, sailing, kayaking, fishing, and many more outdoor pursuits. An opportunity to experience living abroad while only one hour from Florida – enjoy the Caribbean island life and rich culture of The Bahamas.   Position Description Candidates will be willing to work collaboratively with a dedicated group of colleagues and students in a flexible, team-oriented environment. In your job, you must be willing to try new things and stretch beyond a traditional job description. Our faculty demonstrates resourcefulness by designing curriculum, developing partnerships within the local and Foundation community, and engaging families to support the vision & mission of DCMS School is open five days a week from 7:30 am until 4:30 pm. Teachers also staff afterschool tutoring sessions, community outreach, and afterschool sports.   Responsibilities   Teaching a class of approximately 16 students in grades 7, 8, and 9 Daily lesson planning in coordination with approved curriculum Weekly planning for student advisory group Additional responsibilities such as assisting with swimming lessons and leading community outreach clubs 45 hours/week minimum at school site, plus occasional evening and weekend commitments Regular interaction with parents to ensure that all student needs are met   Preferred Qualifications  Those who join our high-functioning team will be committed to achieving the goals of DCMS and the Cape Eleuthera Foundation with everyone in our community. A one-year commitment is required. We are an equal opportunity employer and especially encourage applications from Bahamians. Teaching credential and/or Masters Degree Two or more years of experience teaching upper elementary and/or secondary students at an established educational institution A love of children and the outdoors Interest in implementing experiential project-based learning pedagogy Interest in exploring concepts through real world applications Excellent communication, social, and problem-solving skills The ability to live and work in a remote location within a small community A willingness to go above and beyond typical teaching expectations A proven record of reliably fulfilling professional responsibilities Flexibility and adaptability   If interested, please submit a resume and cover letter detailing your experience and interest. Please explain why you and your philosophy are a match for our school. All applications must be in PDF format. Send to Sherrall Carey, HR Administrator, at team-hr@islandschool.org    
    Feb 13, 2019
  • Full Time
    Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
    F&B Venue Manager Perfect opportunities begin with Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in Miami, Florida.  Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: The Venue Manager should possess a dynamic outgoing demeanor with a passion for delivering industry leading service while demonstrating exemplary problem resolution skills. The Venue Manager strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Leading by example and from the front of the house and responsible for all facets of the designated venue in a high paced fast service environment. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. Essential Duties and Responsibilities: All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, USPH guidelines, environmental, and safety policies. Each Island employee may be required to perform other functions in various venues In accordance with Royal Caribbean International’s philosophy of The Royal Way , each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees. Manages a team that excels in delivering industry leading service to our individual, international and group guests. Responsible for motivating, coaching, training, evaluating and tracking development on an individual and team level. Takes an active role in attending all meetings to speak and educate on these standards as a content expert. Responsible for leading a team of empowered individuals who will strive to deliver focused and extraordinary customer service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning. Develops new ways to enhance and enrich guest interaction and service. Observe and evaluates team members through open and honest feedback to ensure high quality standards are met. This should be done constantly both in formal evaluations and also informally while on the job. Provide feedback to the Site Management. Fully responsible for the opening, service and closing procedures of the designated venue. Support the shipboard teams in flawless delivery. Conduct full and comprehensive opening and closing inspections to ensure maintenance is at optimum performance. Is a visible front of house position and uses effective planning and time skills to properly balance front of house and essential administrative duties, ensuring all operational needs are met. Initiates meetings to address and resolve quality concerns. This position will encompass all operational training for all F&B Individuals as per instructed by the F&B Director and is a hands on role. Training Related to Guest experience, Public health, maintenance serve safe and guest services providing support and leadership where needed to establish and maintain consistent service and superior guest satisfaction and employee engagement. Venue Managers will periodically rotate through venues and may be asked to support all facets of the operation in a zone including Cabana Service. Financial Responsibilities To monitor expense management as directed by the F&B Manager. Knowledge and Skills:    Ability to read and write English, in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, managers and co-workers. Previous exposure to international environments strongly preferred. List specific knowledge and skills necessary to perform this job related to the Essential Duties and Responsibilities identified above Demonstrated leadership capabilities. Effective verbal and written communications skills. Computer literacy in word processing, spreadsheets, purchasing and maintenance systems, accounts payable, email, and Internet. Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques and production methods. Ability to supervise an international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to train and educate a team of International staff at all levels with the Department from Service training to all regulatory educate and training. Demonstrates a passion for customer service excellence and understands the implications of cultural differences for service requirement. Follows all Royal Way Standards with regards to service including greeting and escorting guests, using guests’ names and observing guests to anticipate needs. Ensures complete guest satisfaction. Takes ownership for guest issues/concerns and follows up to ensure resolution. Always provides guests with alternatives and avoids using the word “No”. Demonstrates pride, passion and commitment to our Royal Way hospitality philosophy Smiles when on duty; is always pleasant and upbeat. Achieves business results through the delivery of an exceptional customer service experience, never via the solicitation of ratings. Ensure safe operation of all Food & Beverage areas with a special focus on Public Health sanitation and hygiene, Injury Prevention, Safe and responsible alcohol service. Maintains and updates all personnel records. Monitors & update personnel vacation schedules. Qualifications: Completion of high school or equivalent. A minimum of two (2) years related experience and/or training in a Hospitality Environment, Hotel, preferably as a Manager leading a team Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the island operation. Flexibility to manage, focus, direct and encourage a positive, dynamic, diverse guest services operation by navigating through a changing work environment Knowledge of principles and processes for providing exemplary customer and personal service including needs assessment, problem resolution and achievement of quality service standards. Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Microsoft Office.  Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste and smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All island employees must be physically able to participate in emergency lifesaving procedures and drills. Full use/range of motion of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency. Work Environment: While performing duties of this job, the employee may be required to walk outdoors in extreme humid and hot conditions. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.
    Feb 12, 2019
  • Full Time
    Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
    Lead Lifeguard Perfect opportunities begin with Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: The Lead Lifeguard is responsible for ensuring the smooth day to day operation of the designated aquatic recreational facilities. Providing assistance and support to the lifeguard team as and when required. They will create schedules allowing for adequate cover of all duties and will directly report to the Waterpark Supervisor .The Lead Lifeguard will work with the manager when applicable to facilitate all training needs. The Lead Lifeguard will manage performance of lifeguard staff, beach, pool and galleon. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. Essential Duties and Responsibilities: Manages and coordinates performing the following essential duties and responsibilities. All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, USPH guidelines, environmental, and safety policies. Each Island employee may be required to perform other functions in various venues and throughout the ship. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees. Specific Duties: Perform rescue of guests in danger of drowning and be alert to accidents. Administer first aid, CPR, Oxygen and AED as needed in accordance with training received. Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined by the Recreation and Aquatics Management. Supervises and provides surveillance of swimmers and guests during ship call days. Possesses a general knowledge of pools, rides, and attraction operations.  Enforces the rules and regulations of the Thrill waterpark or Pool or Beach locations. Advises aquatics management of unsafe and unsanitary conditions.  Provides superior customer service to all guests by assisting all in a polite and expedient manner.  Performs daily routine chores and maintenance of waterpark to ensure neat and orderly appearance.  Ensuring the uniform and grooming policy is adhered to within their area of responsibility. To observe entire beach and pool operation and ensure all other Lifeguards are in position on their towers and ready to take command of any rescue scenario. Monitor water activity and ensure no guests travel beyond the designated buoy lines. Informing the Management of the need for repairs, maintenance of equipment within their area of responsibility. Exercise full morning set up for call day preparation including all rescue equipment, rescue kayak and inspect all equipment ensuring in full safety compliance. Involvement in the pre and post open and closing procedures of the Island with all teams which will include assisting teams with beach set up and close. Monitor activities around aquatic recreational facilities to prevent or preempt injuries and provide assistance to guests as and when required, while ensuring the well-being of guests within the area. Report, document and follow up with any accidents, injuries or incidents around the aquatic recreational facilities. Ensure the pool areas are tidy, answering questions, enforcing policies, rules and regulations in a polite yet confident manner. Assist, monitor and operate designated aquatic recreational spaces including, but not limited to; opening and closing, monitoring pool locations, water attractions and general activities around the pool areas. Work outdoors guarding aquatic recreational areas, which involves standing in the sun exposed to external elements throughout the day . Be fully lifeguard qualified and certified, and maintain company required qualifications and licenses. Participate in regular training, including but not limited to; Lifeguard training, CPR/First Aid, AED, recurring in-service training, re-certification, and any other as deemed appropriate from management. Participate and facilitate (once Instructor Certification is achieved) all Lifeguard initial and re-certification trainings and provide facilitation for all internal audits, in-service trainings. Work with the Waterpark Supervisor to coordinate all communication related to training, SOP development and on-site unannounced audits. Understand the workings of the Lifeguard Portal to assist with the tracking of lifeguard information and qualifications. Ensure required opening and closing safety checklists are complete and signed. Ensure all staffing schedules, rotations, and daily duties are in place and complete. Set up and verify that supplies and equipment are available during operating hours and maintain as needed. Monitor the safety equipment inventory and ensure that all pars are at capacity. Communicate with the Island Management and other Lifeguard Team Members for routine communication and emergency situations as deemed necessary. Ensure adequate supplies are available for daily operation and confirm recreational areas are adhering to all SQM/SOP guidelines. Any other reasonable request by Leadership including development and training classes. Uphold the general safety management responsibilities in areas and operations under their control. Attend emergency duties / drills as assigned in the ship Emergency Management Safety Plan. Perform other related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Employees will be required to perform any other job-related duties assigned by management. Qualifications: Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Excel, Word, and PowerPoint required. Demonstrated aptitude for the financial aspects of managing departmental budgets. Demonstrated aptitude for the management of headcount within assigned area, as it relates to and supports the aquatic facility needs of the vessel. Knowledge of principles and processes for providing customer and personalized service including needs assessment, problem resolution and achievement of quality service standards. Knowledge of policies and practices involved in performance management. Ability to manage international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary process through coaching and counseling to improve performance. Completion of high school or basic education equivalency required. 2 years’ experience as a supervisor, previous Lifeguard experience preferred. Language Requirements: Have a good command of English to understand and enforce rules in a polite and effective manner. All employees must be able to communicate in the English language in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Physical Demands: Must be physically fit and able bodied to be trained as a lifeguard. Successfully complete company’s lifeguard training and earn a license, complete the physical requirements of the Swim Test. Demonstrate the ability to swim a minimum of a 500 meter swim, 3-5 minutes water tread without use of hands and be able to dive 3-4 meters to ocean floor if needed. Must be able to stand in the sun and endure external elements during work assignment. While performing the duties of this job, the shipboard employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All employees must be physically able to participate in emergency lifesaving procedures and drills. Full use and range of arms and legs as well as full visual, verbal, hearing abilities are required to receive and give instructions in the event of an emergency, including the lowering of lifeboats. Ability to lift and/or move up to 50 pounds. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.
    Feb 12, 2019
  • Full Time
    Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
    Executive Sous Chef Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: Reports directly to the Food and Beverage Director and manages the activities of all Island Venues for both Front and Back of House engaged in preparing and cooking soups, meats, vegetables, desserts, and other foods tuffs served in a variety of dining venues overseeing a team from both the Island and Shipboard. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. Essential Duties and Responsibilities: Manages and coordinates performing the following essential duties and responsibilities. All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, USPH guidelines, environmental, and safety policies. Each Island employee may be required to perform other functions in various venues In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees. Specific Duties: Each culinary employee reports to their workstation assignment on time and properly groomed and dressed according to Royal Caribbean International’s The Royal Way. Manages the financial aspects of the assigned food operation, including the successful identification of expense reduction through cost control. Records and review the production and operational data on specified forms. Analyzes operational problems such as over production, wastage, pilferage, and establishes controls. Reviews the food requests against production levels to determine appropriate needs and approves amounts accordingly. Prepares a variety of reports and correspondence utilizing Company and or personal computer system and equipment., control production quantity, develop crew member and communicate to shore side support team. On a daily basis, meets with the Food and Beverage Director to review the requirements of the day’s meals and timeframes for restaurant service. Forecast menu planning, special events, itinerary changes, to estimate food and time requirements to ensure speed and efficiency. Meets with the team to review daily special requests and special event. Review guest comments on all food and service related dining experience, make notes of all complains and offer revisions and improvements. Maintains food cost at reasonable levels without affecting quality of set standards. Reviews and approves the food requisitions on designated workstations and works with the Inventory team to ensure the Island provisions are requisitioned in correct quantities, within acceptable time frames and in accordance with established control procedures operation. Observes and evaluates employees and work procedures to ensure sufficient food items are prepared, set up and presented according to set Corporate Culinary Standard. Create appropriate standards and SOP’s for all Island venue operations for the new A Perfect Day expectation. Instrumental in training of all Culinary Employee, from Commis to Sous Chefs for proper skill and service. Conducts training, consisting of but not limited to new recipes, cooking techniques, proper use of equipment, safety, deep fat fryer, USPH & HACCP, OPP protocols & knowledge. Provides on-the-job training by strengthening their current performance and preparation for possible advancement on available upper positions. Tests equipment to ensure accuracy of temperature gauges, heating or cooling elements and more. Reports all malfunctions and requests for necessary repairs and ensure follow up. Collaborate with the Site Maintenance team the status of preventive maintenance for all galley equipment. Ensures the workstation teams prepare food items consistently of high culinary standards and in accordance with Set Corporate Culinary Standards, regarding taste, consistency and attractive presentation. Conducts and monitors USPH and HACCP inspections to ensure highest in compliance standard for sanitation and cleanliness in every work station. Monitor workstations and staff for adherence to those procedures. Ensure Team knowledge and knows how to use the appropriate HACCP logs as a means of food safety control. Constantly train & coach culinary team members in regards to, correct storage by following FIFO and utilization of over production in the assigned area. Initiate daily spot check of internal food storage- dry, cold and frozen. Layout and establish dynamic work schedule that matches the service needs for each and all venues. Maximize the use of available work force, incurred productivity of assigned par level and fund a work schedule complying with the flag state requirements regarding work and rest hours. Recommends measures to improve work place safety procedures, employee performance, knowledge and development, promote cross training within workstations and engaged them to all training provided by the company. Attends meetings, training activities, courses and all other work-related activities as required. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job related duties assigned by their supervisor or management. Qualifications: Proof of Chef Apprenticeship completion or equivalency. Six years’ experience in cooking and preparing food in a 4 star hotel, restaurant or high volume food service facility. Written references from former employers are required. Ability to read, interpret and demonstrate the preparation of recipes for all basic meat, fish, sauce and side dishes according to Royal Caribbean International’s The Royal Way. The demonstration includes advanced cooking methods such as braise, sauté, broil and grill and the use of a variety of knifes to slice, dice, chop, julienne, etc. Extensive knowledge of food handling procedures with regard to public health standards. Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the entire food service operation. Ability to communicate tactfully with, department heads, coworkers and other employees to resolve problems and negotiate resolutions. Demonstrated aptitude for the financial aspects of a food operation, including the successful identification of expense reduction through cost control. Demonstrated aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the vessel. Knowledge of principles and processes for providing customer and personal service including needs assessment, problem resolution and achievement of quality service standards. Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment. Working knowledge of computers, internet access, and the ability to navigate within variety software packages such as Excel, Word, and PowerPoint. Completion of high school or basic education equivalency preferred Language Requirements: Have a good command of English to understand and enforce rules in a polite and effective manner. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. All employees must be able to communicate in the English language in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Physical Demands: Must be able to stand in the sun and endure external elements during work assignment. Long periods may be endured in hot humid outdoor environment While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All employees must be physically able to participate in emergency procedures and drills. Ability to lift and/or move up to 50 pounds Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.
    Feb 12, 2019
  • Full Time
    Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
    Cook Assistant Commis Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary: The Cook Assistant Commis is responsible for preparing and cooking high quality foods according to Royal Caribbean International's recipe standard. Primarily assist the Chef de Partie and be capable of executing heavy production demand on a daily basis. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. Essential Duties and Responsibilities: All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, USPH guidelines, environmental, and safety policies. Each Island employee may be required to perform other functions in various venues In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees. Specific Duties: Each culinary Island employee reports to their workstation assignment on time and properly groomed and dressed according to Royal Caribbean International’s The Royal Way. This includes a clean uniform, name tag, Chef’s hat, apron, hair net for ladies, calibrated thermometer, neckerchief with gold color neck slide, company approved specified safety shoes and wearing appropriate PPE according to assigned tasks. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence , each employee conducts one’s self in a professional and courteous manner at all times. This consists of physical and verbal interactions with Guests or fellow shipboard and island employees and/or in the presence of Guest contact, and employee areas. Collaborates with the assigned station-head, usually the Chef de Partie to review the requirements of the day’s meals and time frames for service. Practices at all times HACCP and onboard sanitation and hygiene standards, in compliance with ship’s international itinerary. Acquires proficiency in regards to onboard public health control plan to ensure all foods, served and prepared, are safe for consumption. Records food temperature, and prepares other required logs. Learns about OPP and practices common procedures to prevent outbreak. Works with assigned station team members or all others in a cooperative, productive and effective manner. Provide new employees a positive example and guidance on daily activities and familiarization of the work place. Knows and operates all equipment according to Company’s standard operating procedures. Adjusts thermostat controls to regulate temperature of refrigerators, ovens, broilers, grills, roasters, steam kettles, etc. Tests equipment to ensure accuracy of temperature gauges, heating or cooling elements, etc. Reports to station head all malfunctions and requests necessary repairs. Maintains cleanliness of all utensils and equipment in their assigned section, taking care not to splash water inside the electrical components to prevent damage. Handle carefully all equipment by placing them in the right storage areas and never allowing anything to drop onto the floor while transporting to other location. Report immediately to supervisor any equipment that is out of order or needs to be repaired. Pick up food items from the ship provision store and deliver food products to certain outlets. Remove empty cartons and boxes in the provision area and bring them to incinerator room. Practice correct garbage separation. Follow Island preparedness plan for all venues for ship call day Organize and prepare meals in place. Measures and mixes ingredients according to recipe to prepare soups, salads, gravies, desserts, sauces, and casseroles. Evaluate foods being cooked by tasting, smelling, and determining the correct food temperature by using a calibrated and sanitized thermometer. Works in various stations that prepare meat, fish, vegetables, and other foods for baking, roasting, broiling, grilling, braising, sautéing, steaming, etc. Perform multitask activities such as wash, peel, cut and shred fruits and vegetables. Butcher chicken, fish and shellfish. Cut, trim and bone meat prior to cooking or serving. Places food items, portions and garnishments in accordance with Royal Caribbean International’s corporate recipe standard. Ensure all foods on plates at Coco beach Club are correctly portioned and served uniformly. While working in front of the house or buffet areas must be able to explain ingredients in the menu and preparation techniques. While working at the company’s private destination, consider safety of one’s self, colleagues and guests. Be familiar with the nearest first aid station, location of safety equipment and routes around the island’s work station. Ensure to provide guests with professional and friendly service at all times. Responsible to secure Company property and food products brought to the island. Must work in best sanitary condition as applied onboard including standard of hygiene and cleanliness. Cleans workstations before and after meal preparation. Follows cleaning procedures for work surfaces, and all related equipment and utensils. Assembles workstation for the next meal preparation shift. This includes cleaning of food storage areas and refrigerators. Practice ergonomic exercise such as stretching before reporting for duty. Required to report first stage of illness or health disorder to immediate supervisors. Attends meetings, training activities, company culinary training course and all other work-related activities on time. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. Qualifications: Proof of cook apprenticeship completion or equivalency. Minimum 3 years kitchen experience in a 4 star hotel, restaurant or high volume food service facility. Ability to read, interpret, demonstrate culinary fundamentals and knife skills. Possesses sound knowledge of food handling procedures with regard to public health standards and kitchen cleanliness. Knowledge of food ingredients from international classical dishes. Ability to identify and operate common kitchen equipment such as grinders, deep fryers, ovens, Bain Marie, mixers, etc. Ability to work positively and cooperatively in a diverse team environment. Ability to communicate tactfully with others. Completion of high school or basic education equivalency preferred. Computer literacy is a plus. Language Requirements: Ability to speak English clearly, distinctly and cordially with guests. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Ability to speak additional languages such as Spanish, French or German preferred. Be able to compute basic arithmetic. Physical Requirements: Must be able to stand in the sun and endure external elements during work assignment. Long periods may be endured in hot humid outdoor environment. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All employees must be physically able to participate in emergency procedures and drills. Full use and range of arms and legs as well as full visual, verbal, hearing abilities are required to receive and give instructions in the event of an emergency. Ability to lift and/or move up to 50 pounds. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.
    Feb 12, 2019
  • Full Time
    Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
    General Worker   Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Essential Duties and Responsibilities: All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s brand standards, SQM standards, USPH guidelines, environment, and safety policies. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees and/or in the presence of guest contact and employee areas. General Worker who may be assigned to various stations, including but not limited to yard, bar, kitchen, restroom, garbage, etc. Daily cleaning of all facilities and yard using applicable checklist. Empties and cleans all wastebaskets/garbage bins. Maintains a proper stock of supplies for daily use in assigned facility and ensures all dispensers are filled. On ship days monitors and checks assigned facilities regularly (at least every 20-30 minutes or as needed). Assigned facility to be cleaned the night prior to ship days and rechecked in the morning prior to the arrival of guests. Notifies Site Supervisor concerning need for repairs, adjustments or improvements or corrections. Maintains equipment used for completing a task. Maintains a safe and sanitary environment for guests and fellow employees. Sanitize daily and complete sanitation logs. Rakes the areas around assigned station. Picks up and bags garbage and debris. Knowledgeably answers questions about ship’s schedules, travel routes, and ship’s services when asked by guests during the course of performing his duties in public areas, exercising “aggressive friendliness” every time he has guest contact. Ensures personal appearance, personal hygiene and uniform appearance are at all times in accordance with Company Policy. Understand and can apply in work practices environmental policies and procedures concerning such functions as collection, sorting and disposal of solid wastes and use of chemicals associated with cleaning. Other duties may be assigned Qualifications: High School or equivalent. A minimum of six months related experience and/or training in the related field. Ability to read and interpret English language documents. Language Requirements: Ability to read and interpret English. Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to write routine reports in English. Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste and smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All island employees must be physically able to participate in emergency lifesaving procedures and drills. Full use/range of motion of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency. Work Environment: While performing duties of this job, the employee may be required to walk outdoors in extreme humid and hot conditions. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.
    Feb 12, 2019
  • Full Time
    Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
    HR Manager Perfect opportunities begin with Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas.  Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary: Provide a brief (3-4 sentences) description that describes the nature and level of work. The Position Summary should state why the job exists. The Human Resources Manager is a strategic HR professional that partners with the leadership team to develop and implement human resources strategies and programs that are in line with the individual business units and organizational mission and vision. The HR Manager also serves as a strategic partner to the Island leadership team by providing human resource direction and guidance on all employee related issues. The HR Manager must have extensive knowledge in all aspects of HR including recruitment, employee relations, performance management, organizational development, learning, compensation, benefits and HR systems. Essential Duties and Responsibilities: Understand all current and future recruitment targets and goals, including resource planning and headcount requirements. Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations as required. Analyze trends and metrics in partnership with the HR Manager Private Destinations to develop solutions, programs and policies. Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Provide day-to-day performance management guidance to line management (coaching, counseling, career development, disciplinary actions). Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Provide HR policy guidance and interpretation. Provide guidance and input on business unit restructures, workforce planning and succession planning. Identify training needs for business units and individual executive coaching needs. Participate in evaluation and monitoring of success of training programs. Serve as a strategic partner to the multiple functional leaders on site, implementing HR business objectives that align with the overall company plans and objectives. Partner with the HR organization in delivering employee milestone processes including performance and compensation planning. Coach business leaders on performance management discussions, employee relations issues, discipline matters, and promotion / transfer / termination discussions. Provide compensation and benefits including payroll support, teaming with relevant stakeholders as required. Collaborate with the various centers of excellence (compensation and benefits, talent acquisition, Learning and Development, HRIS) in various HR projects. Oversee annual succession and training planning. – aligned with the corporate L&D team to achieve business goals. Ensure that the highest quality onboarding experience is delivered for all employees, on a consistent basis.  Maintains/Conducts new employee orientation program. Educates and supports the management team with regards to HR policies, procedures and standards including the company's performance management system, our progressive discipline procedures, as well as the change/promotions process. Partners with Department Heads to ensure consistent and fair application. Provides open and honest performance feedback and takes appropriate action to improve performance. Creates a climate of trust and mutual respect. Fosters team unity and collaborates well. Knows our brand standards and is accountable for executing against them at all times; holds other accountable for delivering against the standards. Drives positive employee relations by ensuring compliance with collective bargaining agreements, HR policies and procedures and partnering with leaders to resolve conflicts/grievances. Responsible for ensuring compliance with the Code of Business Conduct and Ethics as the Compliance and Ethics Officer on site. Leads investigations into potential ethical violations and resolves accordingly. Uses advanced HR Information Systems to access and analyze data for reporting purposes based on business unit needs and uses relevant data to recommend solutions. Establishes and maintains professional relationships with government officials, port agents and other relevant business partners in The Bahamas in order to drive business effectiveness. Ensures Company Brand Standards, Safety, Environmental and other company policies and standards are consistently maintained. Makes recommendations for changes and implementation as appropriate.  Cultivates Customer First: Is an expert on our brand standards and is accountable for executing against them and holding others accountable for the same at all times. Leadership Skills: Leads with Passion, Drive and Energy. Exhibits professional leadership presence, positive energy and passion in all situations. Financial Responsibilities: Ensure annual headcount budget targets are consistently met. Make appropriate recommendations for efficiency. Be able to analyze, interpret the financials set forth. Create recommendations based on historical data. Proven contract negotiation and budget management experience. Knowledge and Skills: Responsible for meeting or exceeding all KPIs that are directly influenced by this role. Supports safety through various activities such as participation in Drills. Qualifications: Bachelor’s degree (or International equivalent) from an accredited university or college in Human Resources, Business Administration, Psychology or related field is required or 10 years senior management experience in human resources. Minimum five years progressive experience in Human Resource Management (ideally in an international company). Minimum of three years in employee relations investigating, negotiating and resolving grievances and conflicts, preferably in a multi-cultural, diverse environment. Strong working knowledge of the Bahamas Employment Act. Have strong commercial and business acumen. Ability to deliver in a matrix environment with a culture individual accountability and team performance. Strong analytical and written communication skills. Communicates tactfully, effectively and confidently with staff members, guests, and department/division heads, both one on one and in larger group settings. Strong Administrative skills and proficient in Microsoft Office – Word, Excel, PowerPoint. Must have a thorough understanding of HR best practices. Experience of managing, coaching and developing a team. Highly organized with ability to manage multiple priorities and consistently meet deadlines. Ability to work in a high pressure environment. Ability to plan projects, assign priorities, resolve problems and to work without supervision. Excellent English reading and writing skills required. All employees must be able to communicate in the English language in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: All employees must be physically able to participate in emergency lifesaving procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency The employee must have the ability to lift and/or move up to 50 pounds. Environment on an Island, in an outdoor environment where high temperature and humid temperatures are experienced. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.
    Feb 04, 2019
  • Full Time
    Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
    Cabana Attendant Perfect opportunities begin with Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas.  Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: To provide an exceptional service for our guests at the various Cabanas locations in various neighborhoods of A Perfect Day. Offerings include VIP service and amenities to enhance the vacation experience for these valued guests. Should possess a dynamic outgoing demeanor with a passion for delivering industry leading service while demonstrating exemplary problem resolution skills. The Cabana Attendant strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where overall team performance is paramount. Leading by example and from the front of the house and responsible for all facets of the designated location in a high paced fast service environment. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. Essential Duties and Responsibilities: All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, USPH guidelines, environmental, and safety policies. Each Island employee may be required to perform other functions in various venues In accordance with Royal Caribbean International’s philosophy of The Royal Way, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees. Ensures the locations are kept clean according to the Site Managers instructions and company standards. Ensure the designated beaches area is clean, free from debris and trash and ensure the furniture of the venue is free from stains, rips and tears. Assist with the cleaning of the food and beverage outlet and service for the guest. Transport of all trash and waste to disposal area. Ensure the pickup of used cups, plates, cutlery, garbage and debris, etc., when left in public areas by guests, while guests are on the island and after the ship leaves. Ensure all garbage bins are not overflowing during food service times. Upholding a positive attitude and working environment with team and all guests. Always follow the Royal Way with use of guest name at all times, courteous with a welcoming greeting and with a smile. Be knowledgeable and have the ability to explain every activity on the island as well as general knowledge about the surrounding areas and the Bahamas. Have the ability to recommend, tours, activities and upsell accordingly. Maintain a safe and sanitary environment for guests and fellow employees. Reports any deficiency in maintenance of all equipment used for completing the above tasks and ensure weekly maintenance inspections are conducted. Liaise with ships staff to ensure reservations for cabanas are accurate and workload to Cabana attendants distributed accordingly. Manning of the Cabana meet points. On call days ensure good communication with Drivers and ships staff to meet the need of the guest. Always be courteous and professional while communicating in English on the radio. Attend opening and closing meetings with the teams. Understands, applies, and enforces environmental policies and procedures concerning such functions as collections, sorting and disposal of solid wastes and use of chemicals associated with cleaning. . Attends meetings, training activities, courses and all other work-related activities as required. Where appropriate, initiates suggestions to address and resolve quality concerns and to continuously identify improvement opportunities. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to perform any other job-related duties as assigned by Management. Adheres to company confidentiality agreement with regard to any confidential company information. Financial Responsibilities To ensure accurate recording of any Island reservations of Cabanas in order to charge the guest accounts. To ensure that all hard check receipts are given to the Shipboard Bar Manager for correct charging  Knowledge and Skills: Ability to speak English clearly, distinctly and cordially with guests. Strong organizational skills. Effective communication skills both written and verbal. Demonstrates a passion for customer service excellence and understands the implications of cultural differences for service requirements. Follows all Royal Way Standards with regards to service including greeting and escorting guests, using guests’ names and observing guests to anticipate needs. Ensures complete guest satisfaction. Takes ownership for guest issues/concerns and follows up to ensure resolution. Always provides guests with alternatives and avoids using the word “No”. Demonstrates pride, passion and commitment to our Royal Way hospitality philosophy Smiles when on duty; is always pleasant and upbeat. Achieves business results through the delivery of an exceptional customer service experience, never via the solicitation of ratings. Ensure safe operation of all Food & Beverage areas with a special focus on Public Health sanitation and hygiene, Injury Prevention, Safe and responsible alcohol service. Ability to read and write English, in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, managers and co-workers. Qualifications: Completion of high school or equivalent. A minimum of two (2) years related experience and/or training in a Hospitality Environment,/Hotel. Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the island operation. Flexibility to be engaged yet focused, direct and encourage a positive, dynamic, diverse guest services operation by navigating through a changing work environment. Knowledge of principles and processes for providing exemplary customer and personal service including needs assessment, problem resolution and achievement of quality service standards. Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Microsoft Office   Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste and smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All island employees must be physically able to participate in emergency lifesaving procedures and drills. Full use/range of motion of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency Work Environment: While performing duties of this job, the employee may be required to walk outdoors in extreme humid and hot conditions for long periods. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.  
    Feb 04, 2019
  • Full Time
    Commonwealth Brewery Ltd. Nassau, The Bahamas
    Job Summary: Operate/maintain, monitor and record all maintenance activities carried out throughout the Utility Department to archive maximum output. Key Responsibilities: Operates the Brewery's utility department as per standard procedural instructions. Monitors the operation of all machines and equipments, e.g. Boilers, Cooling units, C02 Plant, Air compressors and responds to an alarm alert. Check and monitors the operation of the Wastewater and Water Treatment Plant Includes maintaining of mechanical and electrical equipment to ensure the reliable performance of all equipment in the Utilities area, ensuring reliable Energy and Water at all times Work in a team-based environment, (TPM) required to ensure smooth running of Utilities Department and participate actively in enhancing performance of the Engineering team. Assists with overhauls of all Utilities equipment as planned via planned maintenance system. Updates Historical records on the computerize maintenance management system (CMMS) for the brewery equipment Fabricates and uses shop equipment when necessary. Assists with installations of new equipment when necessary in the Utilities area. Able to perform basic welding at the arc, gas and tig level. To inspect and lubricate all the Utility Equipment based on Maintenance procedure in the CMMS system. To participate in TPM activities Generates tags for safety, near miss, improvement, energy and machine anomalies.  Record maintenance daily activities on maintenance activities list. Records all required utility readings on specific meters and gauges, daily, weekly and monthly as required by utilities standards. Carries out a once per day water and BLR water analysis. Initiate, execute & participate in water & energy reduction initiatives Drive the air leaks reduction across the Brewery Reports all accidents, incidents, near misses and potential hazards. Ensures compliance with the regulatory, HEINEKEN and local safety regulations within his/her department. Qualifications : AA Degree in Mechanical Engineering or equivalent technical certificate Certificate production organization, Resource Planning, Maintenance Management preferred Competencies/Skills : Must be able to understand and work with Mechanical systems PM, Safety and AM principles according to TPM Strong written and verbal communication skills General awareness about ISO 9002 procedures and HACCP guidelines
    Feb 04, 2019
  • Full Time
    Commonwealth Brewery Ltd. Nassau, The Bahamas
    Job Summary: To work within the retail store(s) and consistently provide excellent customer service in a clean and friendly environment; one that is conducive for selling and the consumption of alcoholic beverages. Key Responsibilities: Ensure every customer is greeted and offer suggestive selling or add-ons  Accepts cash, credit cards, checkard, traveler's cheques according to established procedures and request identification and match signatures. Balance cash drawer and receipts and prepare daily deposits. Document any discrepancies pertaining to overages/shortages on daily deposit form. Maintains sufficient change in cash drawer at all times. Offer the 10% and/or 20% mix and match specials (where applicable).  Encourage customers to take advantage of the in-store promotions. Maintain and ensure work station is clean and well organized at all times. Ensure that store counters, floors, coolers, shelves, windows, safety stock areas and bathrooms are kept clean and organized at all times. Assist with in-store pricing of items and merchandising the store. Participate with the daily spot check counting on top ten (10) fast movers at store. Adhere to the zero tolerance approach related to inventory management  Qualifications: High School Diploma Competencies/Skills: Customer oriented Strong interpersonal/communication skills
    Jan 28, 2019
  • Full Time
    Commonwealth Brewery Ltd. John F Kennedy Drive, Nassau, The Bahamas
    Job Purpose Support the Retail Operations function in the timely execution of the fiscal management of the Retail Operations. Key Responsibilities Monitor loyalty programs Review operational budgets and monitor costs Assist with preparation of financial statements. Support improvement of processes and policies in light of organizational goals. Review and comment on projected impact of suggested price changes on Retail profitability Support planning and execution of sales and marketing activities in retail stores Assist in the development of strategic plans for operational activity Implement operational plans Qualifications Bachelor’s Degree in Business Administration, Commerce or related Minimum 3 years’ experience in related role Competencies Knowledge of business and financial principles and practices Working knowledge of budgets, financial reports, forecasting and metrics Strong analytical and critical thinking skills Problem-solving skills Organizational skills
    Jan 28, 2019
  • Full Time
    Commonwealth Brewery Ltd. Nassau, The Bahamas
    Job Summary: The Inventory Control Associate aids the Inventory Control Manager with ensuring responsible and accurate stock management of the 700 Wines and Spirits locations. Key Responsibilities: Maintain reconciliations of ERP Systems (CP/EXACT) alignment for 700 WS and respective warehouse Maintaining Discrepancies Log Review and confirm 700 WS Inventory Counts completed by Inventory Control Clerk Liaise with Store Clerks on discrepancies with Core and Non-Core items In-put Return To Vendors/Store to Store/Warehouse Transfers in CP In-put Inter Branch transfers (IBTs) for Store Orders & Returns in Exact Filing (pending receipt of Cabinets) When required, organize and take the lead in 360 Inventory Counts  When required, perform surprise Retail Stores spot checks Prepare the request and report for the adjustments, Counts variances and breakages for approval by Finance Director Assist with entering CP & EXACT the Retail's New Product SKUs and correcting incorrect SKUs Assist with reconciling and prepare for payment non-core receiving and supporting invoice(s) for submission to AP Qualifications: Associate's Degree; preferably Accounting, Finance, Business Administration or Management Competencies/Skills: Proficient in Microsoft Excel & PowerPoint Critical thinking/analytical skills Organization skills Logistical skills Ability to work under pressure
    Jan 28, 2019
  • Full Time
    Commonwealth Brewery Ltd. Nassau, The Bahamas
    Job Summary: Execute and account for preventive, corrective and unplanned maintenance and capex projects of all Brewery equipment, both electrical and mechanical to maintain the required production level. Key Responsibilities: Leads/manages the maintenance activities of the maintenance team and/or contractors and suppliers.  Manages and coordinates proper handover between the planning & scheduling team and the execution team. Maintains the brewery equipment to ensure the consumer gets reliable production at all times.  Lead the TPM PM Pillar, maintains MCRS/DCS and improves structure by changing frequency or introducing meetings when necessary (e.g. weekly TPM routes meetings), and works in a team-based environment, (TPM) required to ensure smooth running of the Engineering Department. Ensures proper team alignment and is responsible for the performance and technical development of the team (i.e. including performance evaluations/reviews). Supervises the maintenance staff both electrical and mechanical team members. Supervises and assists with all overhaul projects. Supervises and oversees daily maintenance operations and capex projects execution (new equipment, etc.). Supervises historical records on a computerized maintenance management system (CMMS) for the Brewery Equipment. Standardizes maintenance work by creating OPLs, standard work instructions and SOPs when necessary (e.g. writes SOP on how to adjust equipment for optimal or improve performance). Communicates maintenance targets and performance to Engineering manager and builds common understanding of maintenance target with Packaging, Brewing, QC and Logistics supervisors. Supports risk assessments and routine department/inter-departmental safety audits and meetings and ensures compliance with the regulatory, HEINEKEN and local safety regulations within his/her department and acts as a role model for safety behavior, leading by example. Qualifications: Preferably a Bachelor's degree, Engineering or related study Business Management, Production Management and Maintenance Management 5 years' functional and leadership related experience Working knowledge of electrical and mechanical systems Sound knowledge of health, safety and environmental regulations Experience in maintenance and all facets of industrial plant operations Competencies/Skills: General awareness of ISO 9002 procedures and HACCP guidelines. Must know how to record proper data sheets. PM, Safety and AM principles according to TPM. CILT of machines and Operational Functions of the machines based on OJI (process, structure and instruction). Demonstrate ability to exercise good judgment, multitask, strong organizational skills and professional business practices. Excellent written and oral communication skills.
    Jan 28, 2019
  • Full Time
    Atlantis Atlantis Bahamas, Paradise Island, Bahamas
    Job Title: Associate Director of Guest Service About the Company A unique ocean-themed resort destination, Atlantis offers a variety of accommodation choices, from the relaxed tropical ambience of the Beach and Coral Towers, to the iconic Royal Towers, to the sheer luxury and contemporary all-suite style of The Cove. With its enviable location directly on Paradise Beach, The Reef features all the comforts of home in spacious studios and one-bedroom suites. Regardless of where you choose to stay, you will enjoy full access to the wonders of Atlantis. Come and explore a world beyond extraordinary. Job Summary Provides oversight for the Guest Services and Concierge Teams. Ensures the team is welcoming all guests to the resort and that all current as well as potential guests are provided with the correct and appropriate information. Manages the VIP Services components of the team, and maintains accuracy of reservations, requests, and quality relationships. This individual will maintain the highest level of discretion and tactfulness as an ambassador for VIP and Guest Services and create an environment where employees are positively motivated to be a part of the team. Main Duties & Responsibilities • Develops and initiates quality standards and methods for inspection and testing of company standards. • Supports and facilitates training to maximize on improving service as well as GSI and EEI scores. • Attends professional development programs for personal development including AU sponsored training. • Performs research and benchmarking activities using all available information to improve the customer experience. • Reviews monthly budget in all related areas to maximize operational efficiency and maintains knowledge of daily metrics and measurements of the business. • Liaises with the Executive Office and ensures that necessary arrangements for V.I.P. guests (i.e. room assignments, limousine pick-ups, room amenities and dinner reservations) are confirmed in a timely and efficient manner. • Assists the Rooms Division management team in introducing and meeting with guests. Greets selective V.I.P guests on curbside and accompany into the V.I.P. lounge based on level of guest profile. • Liaises with Housekeeping and Engineering regarding V.I.P. accommodations ensuring that rooms are placed out-of-order and room concerns are addressed prior to guest arrival. • Liaises with the Room Service Manager regarding daily delivery of V.I.P. amenities for arrivals and turn down services. • Maintains frequent communication with limousine dispatch division for V.I.P. guest needs. • Checks V.I.P. guest arrival report ten (10) days in advance noting any special requests. • Ensures proper inspection of V.I.P. accommodations and delivery of amenities prior to guest arrival. • Reviews V.I.P. guest list daily and determines which guests are to be personally greeted. • Ensures that V. I. P. guest accounts are set up and monitored based on approved method for account settlement. • Ensures that airport representative is briefed on a daily basis with regards to V.I.P. arrivals and departures. • Sets standards and procedures with local vendors for conducting and offering local tours and services. • Controls of supplies to include printed material, stationary and all tools required. Control of return guest amenity program. • Records all compensation to guests in lieu of inadequate service. • Assigns work schedules, following work requirements, to ensure quality and timely delivery service. • Inspects work areas and operating equipment to ensure conformance to established standards in areas such as cleanliness and maintenance. • Trains the team in proper operational procedures and functions and explains company policies. • Observes and evaluates teams’ appearance and performance to ensure quality service and compliance with specifications. • Meets with managers and other supervisors to stay informed of changes affecting operators. • Informs team about interests and special needs of specific groups. • Applies customer/ guest feedback to service improvement efforts. • Resolves customer complaints regarding employee performance and services rendered. • Requisitions necessary supplies, equipment, and services. • Analyzes and record personnel and operational data and write related activity reports. • Interviews potential candidates as required. • Responds and assists with emergencies as needed, as result of being First Responder/CPR trained. • Updates guests with weather information particularly during hurricane season. • Adheres to the policy of maintaining confidential information received. • Performs all other reasonable duties and responsibilities requested by management. Requirements • Bachelor’s degree in Hotel Management, Hospitality Management, Business Management or Administration & Management. • A minimum of (5) years in a management position with emphasis on Hotel Rooms. • Familiarity with (LMS) Lodging Management System. • Strong organizational and communication skills.
    Jan 24, 2019
  • Full Time
    Atlantis Atlantis Bahamas, Paradise Island, Bahamas
    Job Title: Concierge About the Company A unique ocean-themed resort destination, Atlantis offers a variety of accommodation choices, from the relaxed tropical ambience of the Beach and Coral Towers, to the iconic Royal Towers, to the sheer luxury and contemporary all-suite style of The Cove. With its enviable location directly on Paradise Beach, The Reef features all the comforts of home in spacious studios and one-bedroom suites. Regardless of where you choose to stay, you will enjoy full access to the wonders of Atlantis. Come and explore a world beyond extraordinary. Job Summary Primarily responsible for interaction, communication and problem resolution for guests staying in the Beach, Coral, and Royal Tower Division, with the objective insight of building guest loyalty and maintaining first class relationship throughout the guest stay. The Division’s Concierge has the knowledge, capability and skills of performing Guest Service and Front Desk related tasks in the respective Towers. The individual indirectly oversees other services by working in conjunction with other departments that relate to guests stay. Main Duties & Responsibilities • Arranges reservations including dinner, airline, car rental and limousine as needed, and coordinates reservations through tour desks and other respective agents • Orders and ensures that all guest amenities are delivered to standard. • Ensures that all guests’ couriers and parcels are arranged in accordance with standards. • Has an acute understanding of resort procedures, services and knowledge of where all services are offered. • Prepares, finalizes and ensures smooth delivery of all standards and procedures that relate to an incoming Guest of note or Allotment Suite Arrivals staying in the Beach, Coral, and Royal Tower Division. • Transcribes, reads and maintains Beach, Coral, and Royal Tower Division Guest Log which includes daily phone calls to guest rooms to ensure guests are enjoying their stay. In accordance with the communication received from guests relating to their experience and satisfaction of their stay, the Beach, Coral, and Royal Tower Division Concierge responds as needed. Also, the Beach, Coral, and Royal Tower Division Concierge sends out daily data to Beach, Coral, and Royal Tower Division Department Heads that indicates Beach, Coral, and Royal Tower Division Guest Satisfaction Index. • Performs opening, closing and shift hand over procedures in accordance with established standards. • Assist with smooth operations of all dedicated Concierge spaces in the tower inclusive of transit lounge, and satellite check-in spaces and information centers. • Maintains lobby functions and professionalism on assigned shift days to standard. • Conduct scheduled tours of the property as required, and assigned. • Registers and checks out guests, ensuring correct and accurate information is obtained at all times. • Updates and maintains accurate guest services information, with a detailed knowledge of hotel staff, services, and hours of operation. • Maintains and controls issuance of all guest room keys in compliance with company policy and procedures. • Ensures that the Concierge Desk is equipped with supplies necessary to maintain an efficient operation. • Be aware of all safety, and emergency procedures. • Ensures the proper control and issuing of safe deposit boxes when necessary. • Answers the telephone in a pleasant manner following the company standard. • Ensures all money and paperwork is balanced and deposited at the end of the shift. • Maintains a cash float of 100% accuracy at all times. • Maintains all security protocols for securing your assigned safety deposit box key to standard. • Takes all room reservations for future arrivals as necessary. • Maintains visual security of lobby area reporting any unusual occurrences to management and/or security. • Assists in the handling of guest complaints to resolutions. • Reports to work as scheduled wearing proper uniform and nametag. • Ensures that the work area is clean and tidy at all times • Ensures that all policies and procedures as indicated in the employee handbook are adhered to. • Maintains a high standard of personal hygiene and appearance. • Ensures that all necessary equipment is functioning properly • Adheres to policy and procedures and maintaining confidential information received. • Attends all meetings and training sessions as required. • Carries out other reasonable duties requested by supervisor. • Is responsible to carry a pager, radio and Tower master key to facilitate and/or responds to guest requests, room changes, or emergencies as required. Requirements • Completed High School with above average grades • College degree a plus but not essential • One year in supervisory position, or three years of Guest Services/Concierge/VIP position. • Computer literacy in: Microsoft Word Microsoft Excel Microsoft Outlook Microsoft PowerPoint • Training courses which apply to job scope and duties • Excellent command of the English Language and second language preferred but not essential • Human resources or Human Psychology qualifications are an advantage but not essential • CPR and AED certified • Supervisory level trained in Fire Evacuation including Fire Panel understanding and with ability of directing in case of emergency.
    Jan 24, 2019
  • Full Time
    Atlantis Atlantis Bahamas, Paradise Island, Bahamas
    Job Title: Guest Services Rep About the Company A unique ocean-themed resort destination, Atlantis offers a variety of accommodation choices, from the relaxed tropical ambience of the Beach and Coral Towers, to the iconic Royal Towers, to the sheer luxury and contemporary all-suite style of The Cove. With its enviable location directly on Paradise Beach, The Reef features all the comforts of home in spacious studios and one-bedroom suites. Regardless of where you choose to stay, you will enjoy full access to the wonders of Atlantis. Come and explore a world beyond extraordinary. Job Summary To assist in the efficient day to day functioning of the Front Office to the agreed standard. Main Duties & Responsibilities • Welcome guests using courteous and professional communication skills • Register guest ensuring correct and accurate information is obtained at all times • Encourage the sale of meal plans and other hotel related services. • Updates and maintains current and accurate guest information, with a detailed knowledge of hotel staff, services, and hours of operation. • Maintains and controls all guest room keys. • Liaises with other departments to ensure an accurate room status is maintained on all check outs, late check outs, early check ins, and special room requests. • Ensures that guest messages and faxes are delivered to rooms on a timely basis. • Assign guest rooms as stipulated by individual are reservations, paying close attention to special requests. • Assist co-workers and new employees in the training as required • Ensure that the Front Desk is equipped with Supplies necessary to maintain an efficient Operation. • Be aware of all safety, and emergency procedures • Ensure the proper control and issuing of safe deposit boxes • Answer the telephone in a pleasant manner following the company standard • Check out guest ensuring bills are accurate and proper • Check out guests ensuring bills are accurate and proper collecting of monies owed are obtained. • Ensure all money and paperwork is balanced and deposited at the end of shift • Maintain a cash float of 100% accuracy at all times • Ensure an accurate pit check is carried out during shift • Take all room reservations for future arrivals • Maintains a daily log book for action to be taken by management or fellow employees • Ensures that all changes in guest room information are done accurately. • Maintains visual security of lobby area reporting any unusual occurrences to management and/or security • Walk guest to other hotels as necessary. • Arrange transportation for guests when required. • Assist in the confirming of dinner reservations • Assist in the handling of guest complaints as positions allows • Assist in the conducting of travel agent site inspections. Requirements • High school diploma or equivalent vocational training. • Minimum of one year customer service experience preferred. • Computer literacy in:           Microsoft Word           Microsoft Excel           Microsoft Outlook • Excellent command of the English Language and second  language preferred but not essential
    Jan 24, 2019
  • Full Time
    Atlantis Atlantis Bahamas, Paradise Island, Bahamas
    Job Title: Hotel Manager About the Company A unique ocean-themed resort destination, Atlantis offers a variety of accommodation choices, from the relaxed tropical ambience of the Beach and Coral Towers, to the iconic Royal Towers, to the sheer luxury and contemporary all-suite style of The Cove. With its enviable location directly on Paradise Beach, The Reef features all the comforts of home in spacious studios and one-bedroom suites. Regardless of where you choose to stay, you will enjoy full access to the wonders of Atlantis. Come and explore a world beyond extraordinary. Job Summary To assist operative departments in their day-to-day function, as well as handle guest complaints. Main Duties & Responsibilities • Ensures-that all stations for Telephone Operators, Bell Service, Front Desk, Front Desk Audit, Concierge Operations, Guest Services and Space Cleaning are properly manned for the shift. • Give assistance to reception areas whenever congestion is present. • Check Housekeeping and Laundry on availability of supplies for preparing guest rooms and other delays in getting rooms ready. • Liaise with Director of Housekeeping, Director of Engineering, Director of the Laundry on any outstanding problems, especially repairs to equipment, furniture, supplies, etc. • Check Beach and Pool areas. Each morning see that the beach is properly cleaned, seaweed raked where visible, and beach chairs spaced in sections. In the evening see that towels are picked up, beach chairs packed away, and dirty glasses returned to the bars. • During frequent rounds of departments, make notes of damaged equipment, blown bulbs, water leaks, faulty air condition, needed drapery repair and areas that need to be painted. • Check all public guest and staff washrooms. See that they are properly cleaned and supplied. • Check all floors. Have dirty trays and glasses removed. See that the elevators and the areas around them are properly vacuumed. • Ensure that Bell Service staff delivers guests messages on an hourly basis. • Inspect ash urns and planters in lobby and public areas on hourly basis, and ensure that Housekeeping maintains cleanliness to the required standards. • In the event of an emergency i.e. fire, disruption of hotel services etc., ensure that senior management is contacted. • Handle guest complaints and where possible resolve them quickly. • Ensure that signs are placed advising guest when elevators are not in service; guest bathrooms are not working, and when work is being done in a guest area, etc. • Ensure that adequate signs are placed at all functions and removed at the end of the function. • Ensure Security staff patrols the property according to the schedule. • Assist Front Desk if there are any guests sitting in the lobby waiting for their rooms. Take necessary action to speed up the preparation of such rooms and console the waiting guests as much as possible. • Take unexpected room reservations at night. • Report all major problems and/or complaints to Senior Management or by special memo. • Log all items of note and follow up information in Assistant Manager's Log Book. • Inform oncoming Assistant Hotel Manager of the general situation in the hotel and items to be followed up before leaving the building at the end of shift. • Attend meetings as required. • Perform other reasonable duties that may be requested by management. Requirements • Minimum of 2 years college degree • Minimum of 1 year hotel experience preferable • Demonstrated knowledge of Front Office procedures • Strong communication skills • First Aid and CPR
    Jan 24, 2019
  • Full Time
    Atlantis Atlantis Bahamas, Paradise Island, Bahamas
    Job Title: Bus Boy /Bus Girl -  Room Service About the Company Atlantis, Paradise Island - the most popular resort destination in the Bahamas - features the world's largest open-air marine habitat; Aquaventure water park, including the iconic Mayan Temple's Leap of Faith slide; 11 unique pools; renowned beaches; 18-hole golf course; the largest casino in the Caribbean; over 21 restaurants, 19 bars & lounges and Aura nightclub. Atlantis also offers a multitude of unique accommodations, including the iconic Royal Towers and the stylish Cove Atlantis. Job Summary Communicate with and assist food servers to maintain service efficiency and ensure guest satisfaction. Maintains cleanliness of and restocks front of house area.  Requirements High school diploma or equivalent vocational training Minimum of 1 year restaurant experience Good communication skills Food Handler’s Certificate
    Jan 24, 2019
  • Full Time
    Atlantis Atlantis Bahamas, Paradise Island, Bahamas
    Job Title: Support Services Analyst  About the Company Atlantis, Paradise Island - the most popular resort destination in the Bahamas - features the world's largest open-air marine habitat; Aquaventure water park, including the iconic Mayan Temple's Leap of Faith slide; 11 unique pools; renowned beaches; 18-hole golf course; the largest casino in the Caribbean; over 21 restaurants, 19 bars & lounges and Aura nightclub. Atlantis also offers a multitude of unique accommodations, including the iconic Royal Towers and the stylish Cove Atlantis. Job Summary The basic function of this position is to provide technical support to users who call the Information Services Service Desk. Position will analyze calls, escalate urgent calls and determine if calls need to be forwarded to networking, telecom, Enterprise and applications team, etc.) Provide support, including answering Service Desk calls, incident determination, escalation, logging, follow-up on calls, trouble shooting and resolving user Hardware and application problems, such as diagnosing and resolving Pentium PCs, RAM chips, processor chip, motherboards, removable hard disk drives, laptops, Point of sale electronic devices, printers, Microsoft Windows XP, and Office 2003 applications. Main Duties & Responsibilities Work with Support Service and Application Team to address complicated diagnostics problems Troubleshoot and resolve hardware and software problems for users Perform remote Access to diagnose and correct customers Hardware and/or Software problem. Performs routine installations, relocations, modifications, or repairs of Information Technology supported equipment (printers, PC’s, terminals) Records problem symptoms and status information in a timely manner to communicate with, and properly utilize senior Information Systems staff Provides assistance with assigned projects, including equipment relocations during office moves/expansions or the installation of equipment for special events Recognizes and identifies potential areas where existing policies and procedures require change Logs, documents, and maintains history records on data processing production problems using Service Desk software Ensures user satisfaction by providing preventative maintenance, troubleshooting and quickly resolving more complex issues. May perform basic short duration customer training via phone, on software applications as needed Requirements Typically requires an Associate degree in Information Technology with 7years relevant experience working on a Service Desk and/or IT related field Ability to install, configure, diagnose, and repair Microsoft Operating Systems and software including: Exchange, Windows XP/2000, Office XP Ability to install, configure, diagnose, and repair Micros POS Terminals Resourcefulness and ability to work independently and exercise sound judgment at all times Working knowledge of Windows XP, including knowledge of how Windows applications are designed, where common menu systems are located and configuration file management. Must be a creative problem solver, energetic, proactive with lots of initiative to recommend solutions, processes, etc. Flexibility around work schedule and ability to work overtime
    Jan 24, 2019
  • Full Time
    Baha Mar Baha Mar Boulevard, Nassau, The Bahamas
    Brand:            Shared Services- Human Resources Job Title:       Graphic Design and Communication Specialist Reports to:     Assistant Director of Recruitment Baha Mar’s Graphic Design and Communications Specialist will work together with the communications team in implementing Baha Mar Academy’s communications and brand strategy by providing high quality graphic design services, achieving consistency and excellence in all visual and written communications. The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: College Degree in Graphic Design or related field preferred 1 years+ of web and print design experience Experience using Photoshop, Illustrator, InDesign, Flash, PowerPoint and Keynote in a Mac-based environment Description of Responsibilities Baha Marl’s Baha Mar’s Graphic Design and Communications Specialist will work together with the communications team in implementing Baha Mar Academy’s communications and brand strategy by providing high quality graphic design services, achieving consistency and excellence in all visual and written communications. Responsibilities will include, but are not limited to: Produce, design high impact visual solutions to deliver Baha Mar Academy’s brand messages with high visual impact using a mix of creative skills consistently performing to a standard of excellence Create innovative graphic design concepts to enhance Baha Mar Academy’s brand Create and maintain legacy files to efficiently update and revise projects Specialize in the optimization of graphic design and campus wide communications Support and contribute to the Communications department Uphold company’s key values and brand standards to encourage team to maintain culture of excellence and achieve top results Ensure seamless flow of information between all brands and other departments Have strong written communication skills Stay current on Graphic Design industry trends Perform other duties as assigned
    Jan 24, 2019
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Career Advice

Receiving news of a job rejection can feel like a punch to the gut, particularly when you have put all your energy into ensuring you submitted the best application you could, spent time and effort on tweaking your CV and went through the vigorous interview process. It is a deeply unpleasant feeling and can really bring you down. Knowing that your hard work, efforts and determination have ultimately come to nothing can be a bitter pill to swallow, and this only intensifies with each rejection you receive. Indeed, when the answer is always ‘thanks but no thanks’ it can be difficult not to fall into a rut. However, this will only lead to further rejections and a vicious cycle, as a negative mindset will put you at a real disadvantage when applying for future positions. So how can you break the cycle and overcome a string of rejections to land on your feet, allowing you to find that ‘yes’ you’ve been searching for? Look for lessons Being turned down can be a real knock to your confidence, but don’t let the experience go to waste. Even though it may not feel like it at the time, you can take some positives out of being rejected for a job. Instead of wallowing in self-pity, spin the experience on it’s head and consider what lessons you could take from the process. You may spot ways in which you could improve your answers in an interview, or notice potential changes in the way you could present yourself. This can be particularly useful if you can obtain feedback as to why you were rejected. Building a wealth of experience and learning your lessons will give you a better shot at your next interview or application, when you can put all the information you have accrued into good effect. Put feedback into action It is no use receiving feedback from employers that have turned you down and then not acting on it. For every bit of advice or any explanations you receive as to why you didn’t quite make the cut, ensure that this is at the forefront of your mind for your next application. Collecting a wealth of tips and advice can give you a better insight into what employers are actually looking for, and allow you to focus on bridging the gap for a stronger and more successful application. Have alternatives It can be easy to pin your hopes on that dream job that you have come across, putting all your focus and attention solely on landing the role that seems tailor-made for you. Should you fail to be offered the position though, it can really sting and leave you with nothing else to fall back on. Apply for a number of jobs and keep your options open. Not only will this lessen the blow of being turned down for the only role you have shown a real interest in , it will also give you room to manoeuvre down the line. With no other alternatives to fall back on, a rejection can see you fall into a slump that can be hard to break out of. So long as there are other potential jobs in the pipeline, there is a greater incentive to keep plugging away. Consider your strengths It can be easy to beat yourself up about a string of rejections and begin to question your ability. However, it is time to cut yourself some slack. Take the time to focus on your strengths and what you could bring to an employer, before identifying your passions and interests. You now have something positive to turn your attention to, and you’ll be able to ensure you have a better hand to make your assets the key selling point for future applications. Working on ensuring your assets and passions come through in your next interview could make the difference between being offered the post or not. After all, it is the most passionate candidates that very often land the job. Accept that not everyone can land the job More people are turned down for jobs than are hired, and learning to accept this fact can numb the pain of being rejected. Simple maths dictates that for everyone 20 people applying for a position, 19 are going to be left disappointed. Instead of allowing these figures to get the better of you, use them as motivation to ensure that you do all you can to be that one next time. Don’t get disheartened, simply dust yourself down and focus on the next opportunity.
Resume Parsing In efforts to improve job seekers experience, we have improved our system with the Resume Parsing Feature. This feature allows your resume to be filled in automatically resulting in a convenient service experience. But what is most important, resume parsing has positively influence the application rates with is a great benefit for employers. How does it work: A job seeker who is non-registered or non-logged in that wants to apply for a job will be prompted with signup/sign-in form first.     Once a job seeker is signed up, the system will ask him/her to post a resume.   Create New Resume page is where Upload Your Resume field displays:     Once the file is uploaded, all of the information is parsed and populated in the relevant resume posting fields automatically. Once the Post Resume button is clicked, the system redirects job seekers back to the application page. This way, job seekers are registered, the resume is uploaded and can apply to a job with just a few clicks.
One young CEO continues to implement practical ways to tackle the Bahamas’ unemployment rate and make for better employees in the process. Donavon Powell started 242jobs.com with the goal of connecting thousands of jobseekers with employers. To date, more than 30,000 people have utilized this website, and more than half of them have registered profiles, which allow prospective employers to pursue the files and find the best persons suited for the available jobs. Hundreds of Bahamians have landed jobs through the use of 242jobs.com. But Mr. Powell wanted to do more, noting the importance of job seekers being properly equipped to perform on the job. During the month of July, 242 Jobs offered $1 professional headshots to its subscribers and to the general public. Too often, persons were uploading headshots that were not up to professional standards. For just $1, job hunters were able to have a professional headshot taken that would make a big difference in the overall presentation of their applications. In addition to the professional headshots campaign, 242Jobs organized a clothing drive called “Dress for Success” to provide job seekers with appropriate interview attire. Mr. Powell made it a point to contact employers to find out how successful applicants were in presenting themselves, once they had successfully landed an interview through the website. He discovered that many employers were dissatisfied with the appearance of some of the applicants. For this reason, 242Jobs teamed up with the Salvation Army to conduct a clothing drive that successfully garnered scores and scores of business attire for job seekers. Members of the public with professional clothing that were new or gently used were encouraged to take them in to the Salvation Army on behalf of 242Jobs. Job seekers were able to go to the Salvation Army and collect one or two outfits, based on their need, once they had documentation from the website, authorizing them to receive the articles of clothing, free of charge. Through this effort led by Brittany Stubbs and Therese Sturrup of 242Jobs, many job seekers were able to wear a suit or other professional business attire for their interviews. Persons who donated worthy business attire were entered into a raffle, where the winners received gift certificates from Solomon’s Super Center, Kelly’s Home Center, Menchee’s Frozen Yogurt; Popeye’s; Marco’s, and phone vouchers. 242Jobs is now working with local constituency offices to give hope to job seekers in the various constituencies. The company is installing a computer in constituency offices. The computer can be used for preparing resumes and for signing up to 242jobs.com to ensure that they are given an opportunity to peruse available jobs and apply for them.   The first constituency will benefit on July 30; 242 Jobs will install the first computer at the South Beach Constituency office with the authorization of its Member of Parliament, Mr. Jeffrey Lloyd. Meanwhile on July 31, Mr. Powell will have the opportunity to address a South Beach constituency town meeting and announce the initiative.   On September 22, 242jobs will host a job readiness fair with the goal of further preparing prospective employees for the next big step in their careers. The Bahamas Society For Human Resource Management (BSHRM) will assist the company in presenting talks and empowerment sessions to train and guide persons into landing the job. Sessions will include resume preparation, deportment and presentation for the interview and more. Mr. Powell was recently selected as a recipient of the “40 Under 40 Most Influential and Successful Professionals in The Bahamas” award, hosted by Professional Services Bahamas. The awards will be presented at a special Awards Reception and Corporate Mixer on September 1 at Sapodilla Restaurant. The award is given to “young professionals making exceptional strides before their 40th birthday”, calling them the “next wave of leaders who will guide our country and its communities towards the future”.
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