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  • Full Time
    Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
    Island Attendant Kitchen Perfect opportunities begin with Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary: The Island Attendant is responsible for the preparation, support and service in the F&B venues as designated by the Venue Supervisor. To ensure full Island preparedness prior to a ship call day to ensure venues and kitchens are full equipped with the appropriate flatware, equipment and utensils in clean, orderly and stocked condition. Responsible for supporting bar and service operations by performing the following essential duties and responsibilities. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. Essential Duties and Responsibilities : All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, USPH guidelines, environmental, and safety policies.     Each Island employee may be required to perform other functions in various venues in accordance with Royal Caribbean International’s philosophy of The Royal Way, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees. Maintains the cleanliness of the kitchen and service areas and follows proper washing and sanitation of, work areas, utensils, pantries, floors, equipment, etc. Washes worktables, walls, refrigerators, equipment and all related surfaces and counters. Sweeps and mops floor. Utilizes proper USPH sanitation procedures at all times. Segregates and removes trash and garbage and places it in designated containers. Steam cleans or hoses out garbage cans. Collects used utensils and transports them to the galley. Places utensils in the proper racks or on conveyor to dishwashing machine. Operates washing machine according to instructions. Returns clean items to their appropriate places according to handling procedures. Understand and have knowledge to demonstrate appropriate procedures for use of: Three Bucket System, Dish and Port Washing, Recording of dishwasher and ware washing temperatures. Understand the use of a thermometer and temperatures required for a three compartment sink vs. dish and pot washing machines. Know how to calibrate a thermometer. Know and practice the companies recycle and re-use procedures and all procedures around safe equipment handling and garbage separation. Ensures an adequate supply of equipment is on hand at all times. Retrieves glassware from central location and restocks as needed. Utilizes proper USPH procedures at all times. Collects and transports a variety of supplies between storage and work areas. Places items in the appropriate location in the bar. Attends meetings, training activities, courses and all other work-related activities as required. Opening and Closing procedure for each venue assigned. Record Logs as required. Ensuring all damage of equipment is reported immediately. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Island employees will be required to perform any other job-related duties assigned by their supervisor or management. Qualifications: Previous utility or cleaning experience in a 4 or 5 star restaurant, hotel, lounge, cruise ship etc. preferred. Ability to work independently and assess bar needs for restocking. Completion of high school or basic education equivalency preferred. Ability to identify bar glassware and bar supplies. Basic knowledge of bar equipment (blenders, flash blenders, ice machines) Ability to collect and transport supplies from various locations throughout the vessel. Completion of high school or basic education equivalency preferred. Ability to speak additional languages such as Spanish, French, German, Italian, or Portuguese is preferred. Language Requirements: Ability to speak English clearly, distinctly, and cordially with guests. Ability to speak additional languages such as Spanish, French, German, Italian, or Portuguese is preferred. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors, and co-workers. Physical Requirements: While performing the duties of this job, the employee is regularly required to stand for long periods of time; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All Island employees must be physically able to participate in emergency procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency Ability to lift and/or move up to 50 pounds. Ability to work in a hot and humid environment while standing for long periods. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
    Sep 16, 2019
  • Full Time
    Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
    Bar Island Attendant Perfect opportunities begin with Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: The Bar Island Attendant is responsible for the preparation, support and service in the F&B venues as designated by the Venue Supervisor. To ensure full Island preparedness prior to a ship call day to ensure venues and kitchens are fully equipped with the appropriate flatware, equipment and utensils in clean, orderly and stocked condition. Responsible for supporting bar and service operations by performing the following essential duties and responsibilities. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. Essential Duties and Responsibilities: All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, USPH guidelines, environmental, and safety policies. Each Island employee may be required to perform other functions in various venues In accordance with Royal Caribbean International’s philosophy of The Royal Way, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees. Maintains the cleanliness of the bar work areas and follows proper washing and sanitation of glasses, work areas, utensils, pantries, floors, equipment, etc. Washes worktables, walls, refrigerators, equipment and all related surfaces and counters. Sweeps and mops floor. Utilizes proper USPH sanitation procedures at all times. Segregates and removes trash and garbage and places it in designated containers. Steam cleans or hoses out garbage cans. Ensures an adequate supply of serve ware is on hand at all times. Retrieves supplies from central location and restocks as needed recording all Inventory depletion accordingly. Keeps ice bins stocked at all times. Retrieves ice from central location and restocks as needed. Collects and transports a variety of supplies between storage and work areas. Places items in the appropriate location in the bar. Participates with the bar staff in all activities required in opening and/or closing the bar. On call days assist in loading Bar stores from the ship to the Island as required. Support all shipboard Bar staff and supply equipment and stock as required. Restocking of venue provisions and record keeping of bar goods in the venues. Provide service to guests as required by the Venue Supervisor. Greets and escorts guests, where applicable to their assigned seats, or to available seating, per The Royal Way. Presents both food and beverage menus to guests, suggests dinner courses, appropriate wines and answers questions regarding menu and wine selections per The Royal Way. Makes recommendations to entice guests while meeting management goals to reduce particular inventory stock. Relays order to galley as required and serves courses from galley and beverages from various locations. Provides quality control of all food and beverage presentations. Garnishes and decorates items as required prior to serving. Enters food and beverage orders in the point-of-sale system. Responsible for maintaining cleanliness and integrity of assigned station including (but not limited to) table pieces, side stands and chairs. Observes guests to anticipate their needs, responds to any additional requests and determines when the food and beverage service has been completed. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. Actively follow ServSafe responsible service of alcoholic beverages. Demonstrates a passion for customer service excellence and understands the implications of cultural differences for service requirements. Follows all Royal Way Standards with regards to service including greeting and escorting guests, using guests’ names and observing guests to anticipate needs. Ensures complete guest satisfaction. Takes ownership for guest issues/concerns and follows up to ensure resolution. Always provides guests with alternatives and avoids using the word “No”. Demonstrates pride, passion and commitment to our Royal Way hospitality philosophy. Smiles when on duty; is always pleasant and upbeat. Attends meetings, training activities, courses and all other work-related activities as required. Qualifications: Successfully completes Royal Caribbean International’s Alcohol Awareness Training Tests (ServSafe) with a passing score, within 30 days of contract. Previous utility or cleaning experience in a 4 or 5 star restaurant, hotel, lounge, cruise ship etc. preferred. Ability to work independently and assess bar needs for restocking. Completion of high school or basic education equivalency preferred. Ability to identify bar glassware and bar supplies. Basic knowledge of bar equipment (blenders, flash blenders, ice machines). Ability to collect and transport supplies from various locations throughout the vessel. Completion of high school or basic education equivalency preferred. Ability to speak additional languages such as Spanish, French, German, Italian, or Portuguese is preferred. Language Requirements: Ability to speak English clearly, distinctly, and cordially with guests. Ability to speak additional languages such as Spanish, French, German, Italian, or Portuguese is preferred. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors, and co-workers. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
    Sep 16, 2019
  • Full Time
    Colina Insurance Limited (Sales Department) 56 Collins Avenue, Nassau, The Bahamas
    Life, Health & General insurance sales and service.
    Sep 13, 2019
  • Full Time
    Blue Lagoon Island Blue Lagoon Island, The Bahamas
    Blue Lagoon Island is seeking to hire an Information Technology (IT) Director who will be responsible for the management, strategy and execution of IT infrastructure for the company ensuring that the information technology infrastructure is continuously available and secure. The individual must be a hands-on professional who enjoys rolling up his or her sleeves and working with the team to achieve goals, maintain operations and systems and eliminate physical and logical security risks. SKILLS/EDUCATION/REQUIREMENTS Master’s Degree in Computer Science, Programming or a related field required. 10 years leadership and management experience in an IT environment Sound working knowledge of IT operations, systems, and developments. Proven experience managing IT infrastructure and services. Experience with computer networks, network administration, and network installation. Proficient in computer and server hardware, structured cabling installation and support, CCTV – IP cameras Installation and support, wireless technology applications and interface, point to point wireless link, IP routing, IP telephony, IP PBX and IT security. Proficient in Microsoft Windows software’s, including Microsoft Windows Server, Microsoft SQL Server, Microsoft Office, and Exchange Server. Advanced knowledge of virtualized server environment, backup management and disaster recovery. Excellent communication and interpersonal skills. Strong leadership and project management skills. Strong analytical and problem-solving skills. Multi-tasking and time-management skills, with the ability to prioritize tasks. Highly organized and detail oriented. DUTIES/RESPONSIBILITIES Develop reliable metrics for hardware, software and storage while ensuring strategic capacity planning. Oversee the operation of server systems. Identify security vulnerabilities and eliminate them with strategic solutions that increase data safety. Identify and recommend new technology solutions. Developing and overseeing SMART (specific, measurable, attainable, relevant, time-based) metrics for hardware, software, and storage. Ensure strategic capacity planning. Communicating with the technology team and other departments as collaboration requires for various projects. Determining business requirements for IT systems and ensure updates. Directing and supporting the implementation of new software and hardware and upgrades. Managing the organization’s help desk (internal and external). Coordinating IT activities to ensure data availability and network services with as little downtime as necessary. Overseeing departmental finances, including budgeting and forecasting Implementing IT policies. Managing the deployment, development, monitoring, maintenance, upgrading and support of organizational IT systems. This will include operating systems, servers, PCs, software apps, telephones and peripherals. Providing expert advice and support when systems are being upgraded or installed, or when there are conversions or file maintenance. Overseeing the development and enhancement of systems and integrating new systems with those existing. Liaising regularly with executive and senior management as well as systems users. Managing IT staff, with responsibility for hiring, evaluation, training, guidance, disciplinary procedures and dismissals. Ensuring written documentation is created and maintained, to include user and system manuals, license agreements and all documentation relating to modifications and upgrades. Keeping up-to-date with the most recent technologies and advising on what new technological solutions and their implementation will meet business and systems requirements.                 Please submit resumes to hr@dolphinencounters.com                                                       ONLY QUALIFIED APPLICANTS WILL BE CONTACTED
    Sep 13, 2019
  • Full Time
    APD Limited APD Limited, Arawak Cay, Nassau, Bahamas
    HEAVY EQUIPMENT MECHANIC Job Summary: This position is responsible for the repair and maintenance of all cranes, forklifts, trucks, chassis, top lifters and other cargo handling equipment. Applicant Should Be Able to Carry Out the Following Tasks: The individual is expected to learn the safe operating practices for all of the yard equipment assigned to the HEO team and be proficient in its operation. The individual will be required to learn the safe operating SOP’s for all crane and equipment operations The individual will be required to learn and understand the operation of Mobile Harbor Crane and yard equipment in accordance with all safety regulations. Diagnoses problems, repairs or replaces parts on any of the mechanical systems found in company equipment including brake systems, cooling systems, drive systems, hydraulic systems, electrical systems, exhaust or emission systems, heating and air condition systems, steering or suspension systems, and coupling devises. Inspects equipment and identifies parts necessary for repairs. Sources parts from local vendors as needed. Performs routine maintenance on all equipment including checking and adjusting fluid levels, hoses, belts, brakes, tires and clutches. Changes filters, oil and lubricates equipment as needed. Troubleshoots malfunctions in equipment. Works with equipment manufacturer or equipment vendor to resolve unusual issues. Works on diesel and gasoline engines. Replaces, rebuilds or overhauls engines or engine components. Operates or road tests equipment after repairs are made to ensure the unit is in proper operational condition and meets all operational and safety standards. Must become competent in all aspects of rigging and signaling. Participates in pre-shift Operations meetings as per SOP. Documents all work completed including listing all parts or materials used. Assists in inventory counts as necessary. Performs all other duties as requested. Hiring Requirements (Education, experience, certifications, etc.) Experience in working on cranes or other cargo handling equipment Experience in working with sophisticated electrical/computerized equipment High School Diploma Experience of at least 5 years as a skilled mechanic Some experience in the repair of heavy equipment Bahamian Citizenship  Skills, Knowledge, Abilities: Knowledge of the mechanical systems found in cargo handling equipment Knowledge of the standard practices used to diagnose and repair equipment breakdowns Knowledge of the safe operation and use of equipment Skills in problem solving and troubleshooting Ability to read manuals and schematics, Electrical and Hydraulic Must understand the integration of computer control technology with the hydraulic and mechanical functions of the crane. Ability to diagnose equipment failures, mechanical, electrical and hydraulic malfunctions Able to use electronic and hydraulic testing equipment Ability to observe the operation of equipment and ensure compliance in meeting operational and safety standards Skills in the use of mechanical tools as well as hand tools Manual dexterity Skills in the use of diagnostic testing and tuning equipment Good communication skills Attention to detail Good interpersonal skills Good recordkeeping skills Physical Requirements: Ability to stand for extended periods of time Able to climb, bend, stoop, and squat Capable of lifting 50 pounds Must be able to work in inclement weather conditions for extended periods   Please submit resume to E-mail: careers@apdport.com or fax number 323-7072. Only those applicants meeting the above criteria will be short listed and contacted. We request that you do not make phone inquiries concerning this position.    
    Sep 12, 2019
  • Full Time
    The Skin Centre Harbour Bay Shopping Centre, East Bay Street, Nassau, The Bahamas
    Do you have a caring and outgoing personality? Do you possess excellent written and oral communication skills? Are you committed to a healthy lifestyle and helping others to do so? Are you interested in embarking on a new, exciting career in a progressive medical setting? If so, The Skin Centre may have just the right career opportunity for you!  We are looking to engage dynamic individuals to join our team.  The Skin Centre offers an extensive array of dermatology services with a particular focus on skin cancer surveillance and treatments, acne, hyperpigmentation and cosmetic services such as Botox, fillers, laser treatments and body contouring to name a few.  There is no need for prior experience in the field of dermatology as The Skin Centre will provide comprehensive training and certification, with an attractive compensation package. Requirements: Proficiency in Microsoft Office Suite or equivalent is mandatory Associate or Bachelor Degree Previous experience in a medical environment is an advantage but not obligatory Please email your resume, a current photograph and a list of THREE PROFESSIONAL references to careers @TheSkinCentre.com.
    Sep 11, 2019
  • Full Time
    Baha Mar Baha Mar Boulevard, Nassau, The Bahamas
    Job Title:          Dock Clerk Reports to:       Dock Master Baha Mar’s Dock Clerk will work together with the Dock Master to perform a variety of clerical and technical duties such as receiving, storing, and issuing various supplies, materials, and equipment. This individual will maintain records of items received and issued. The Baha Mar culture begins with PASSION! We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional.   Here is how we “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: High School Diploma or equivalent required Minimum of 3 years in a Purchasing/Inventory department Strong ability to multitask and work in a team-oriented environment Proficiency in MS Office Software required Description of Responsibilities Baha Mar’s Dock Clerk will work together with the Dock Master to perform a variety of clerical and technical duties such as receiving, storing, and issuing various supplies, materials, and equipment.  This individual will maintain records of items received and issued. Responsibilities will include, but are not limited to: Utilize an inventory system on a daily basis; fill supply orders of stocked items and maintain a variety of inventory and warehouse records Receive and accept deliveries of supplies, tools, materials and equipment and inspect the items received for damages Verify items received and their quantity between invoices and packing slips; maintain a record of all stock received Ensure that items are placed in their proper storage areas in accordance with the established storage process Monitor and audit inventory levels on a daily basis and notify the Dock Master when quantities are low Operate standard office equipment including a computer, fax machine, copier and printer Perform other duties as assigned
    Sep 10, 2019
  • Full Time
    SLS Baha Mar SLS Baha Mar, Baha Mar Boulevard, Nassau, The Bahamas
    Job Title:         Assistant Restaurant Manager- Katsuya Reports to:       Restaurant Manager Baha Mar’s Assistant Restaurant Manager- Katsuya will work together with the Restaurant Manager to oversee the daily restaurant operations while maintaining staffing and cost controls and ensuring guests’ expectations for their hotel dining experiences are exceeded. The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: High School Diploma 3 years+ of management experience in a restaurant Hospitality/Tourism Assistant Manager experience preferred   Description of Responsibilities Baha Mar’s Assistant Restaurant Manager- Katsuya will be responsible for overseeing the daily restaurant operations while maintaining staffing and cost controls and ensuring guests’ expectations for their hotel dining experiences are exceeded. Responsibilities will include, but are not limited to: Provide dynamic services to ensure guests are “wowed” by SLS at Baha Mar’s hospitality Develop and implement business strategies aligned with the company’s overall mission, vision values and strategies Excellent knowledge of food and beverage, including being able to service and sell the product Monitor guests’ needs on a continual basis, ensuring all requests are promptly fulfilled Answer all questions and resolve any guest complaints in a timely, friendly and professional manner Coordinate the set-up of restaurant and lounge area following company standards Manage staff and coach front line servers on effective service techniques Develop and implement strategies to achieve revenue and profit goal Increase sales by coaching employees on effective sales techniques Maximize productivity by using forecasting techniques to schedule staff Liaise with chef to monitor inventory supply Maintain accurate paperwork for comps, inventory levels, scheduling, payroll and employee records Conduct regular meetings and ensure employees adhere to established policies and procedures Monitor and follow-up on employee training to ensure SLS at Baha Mar standards of service are understood Uphold the highest standards of courtesy and conduct exceeding expectations Proactively support all hotel restaurant tactics always adhering to company policies Suggest new techniques of service for maximum guest satisfaction at minimum operating costs Total compliance with SLS at Baha Mar’s standards of operation Stay current on hospitality best practices and industry trends Perform other duties as assigned
    Sep 10, 2019
  • Full Time
    Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
    Assistant Island Shore Excursion Manager Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary: The Assistant Island ShoreEx Manager should possess a dynamic outgoing demeanor with a passion for delivering industry leading service while demonstrating exemplary skills. The role establishes and drives a positive working environment and focuses on the Guest Experience while operating with optimum Safety in all activities with our guest and fellow colleagues in mind. The Assistant Island ShoreEx Manager is responsible for assisting the Island Shore Excursions Manager in ensuring the smooth day-to-day operation of all sports & leisure activities (e.g. wave jet, kayak, Flight Line, Coaster etc.), tours & excursions, water safety, rentals, retail stores, and recreational facilities. The Assistant Island ShoreEx Manager is also responsible for providing assistance and support to the lifeguard team as and when required. They will create schedules allowing for adequate cover of all duties and will facilitate and schedule all training needs. The Assistant Island ShoreEx Manager will manage performance of lifeguard and Shore Excursions staff. Leading by example at the Front of House; this is a position that requires exemplary customer engagement. This includes, but is not limited to, health and safety, guest service, cleanliness, revenue generation, expense control, training, leading tours, first aid, CPR and the upkeep and maintenance of equipment.   Additionally, the Assistant Island ShoreEx Manager must ensure compliance with all laws, health and safety procedures, manufacturer guidelines, and standards set forth by Starguard, PADI, ASTM, WSIA, SQM, and RCCL guidelines. They must also possess knowledge of equipment maintenance, and demonstrate the ability to react appropriately to adverse weather and water conditions. As a leader in the organization, he/she must lead and inspire all employees to work to their highest capabilities and ensure they continuously develop talent in the department. This includes providing feedback on manning levels to maintain a positive and safe work environment as well as monitoring training needs and facilitating training. The role supports the Aquatics Supervisors, Lifeguards, Aquatic Guides, Dive instructors, Aquatics Staff, and Parasail Boat Operators as and when required. This position reports directly to the Island Shore Excursions Manager. The vision is to ensure total guest experience achieved through delivering a flawless program at all levels ensuring the maximum safety of guests and employees while enhancing product delivery, generating revenue streams and ensuring optimum knowledge shared with all employees as it relates to Rescue, Safety, Maintenance, Risk, Guest Satisfaction and compliance. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. Essential Duties and Responsibilities: All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, health and safety guidelines, environmental guidelines, PADI standards, lifeguard standards, and safety policies.  Each employee may be required to perform other functions. Each employee must conduct oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard and Island employees. The role performs the following essential duties and responsibilities: Assist the Island Shore Excursions Manager in all aspects of the operation. In the absence of the Island Shore Excursions Manager, the Assistant Island ShoreEx Manager will assume the responsibilities of the Island Shore Excursions Manager. Support in the management of a total of 70+ employees. Monitor the application of safety standards in training, lifeguarding, tour guiding, maintenance of equipment, etc. Maintain a general knowledge of the entire island operation. Maintain a complete knowledge of the operation including the operating procedures for all attractions and positions. Propose changes of existing standards or implementation of new procedures when needed to improve safety efficiency. Perform, teach, and evaluate lifeguarding skills and all tour operations on the Private Destination. Work with the Management Team in maintaining a safe operation for both employees and guests. Participate and conduct in regular meetings with the team and management to ensure good communication. Attend and conduct safety training programs, in-service education, and physical training as required. Conduct daily and frequent site inspections to ensure that all departments and employees meet the highest possible standards of safety, courtesy, cleanliness, and efficiency. Conduct daily, weekly, monthly, and annual inspections and safety checks of all operating areas. Lead, record, and document all inspections and trainings to ensure conformance to standards. Create and deliver job specific trainings and competency testing in order to equip all employees with the skills, knowledge, and attitude to perform their jobs. Develop skills and knowledge of team, provide further training and feedback for those interested in career development. Clearly explain all expectations, roles, and responsibilities to employees. Develop, implement, and monitor schedules and rotation sheets for the operation. Work to maintain an efficient and cooperative atmosphere among employees. Role model and reinforce all company policies, as well as serve as a positive ambassador. Monitor activities around aquatic recreational facilities to prevent or preempt injuries and provide assistance to guests as and when required, while ensuring the well-being of guests within the area. Report, document and follow up with any accidents, injuries or incidents around the aquatic recreational facilities. Assist in investigating any incident that occurs and ensure the incident investigation is completed in a timely manner in compliance with the investigation policy and procedures. Ensure the water front areas are tidy, answer questions, enforcing policies, rules and regulations in a polite yet confident manner. Assist, monitor and operate designated tours and aquatic recreational spaces including, but not limited to; opening and closing, monitoring water front locations, water attractions and general activities around the water front areas. Work outdoors guarding aquatic recreational areas or providing tours, which involves standing in the sun exposed to external elements throughout the day. Supervises and provides surveillance of swimmers and guests during ship call days. Be fully lifeguard qualified and certified, and maintain company required qualifications and licenses. Participate in regular training, including but not limited to; Lifeguard training, CPR/First Aid, AED, recurring in-service training, re-certification, and any other as deemed appropriate from management. Perform rescues of guests in danger of drowning and be alert to accidents. Administer first aid, CPR, Oxygen and AED as needed in accordance with training received. Participate and facilitate (once Instructor Certification is achieved) all Lifeguard initial and re-certification trainings and provide facilitation for all internal audits, in-service trainings. Train Team to respond quickly, intelligently, and decisively to incidents and emergencies. Regularly participate in emergency scenarios to maintain a “rescue ready” culture. Work with the Island Shore Excursions Manager to coordinate all communication related to training, SOP development and on-site unannounced audits. Understand the workings of the Lifeguard Portal to assist with the tracking of lifeguard information and qualifications. Respond to any type of incident in a controlled and appropriate Coordinating responses from individuals and any equipment required. Drive boats and respond to any water related incident. Ensure all areas of concern are fixed before the area or equipment is placed in operation. Identify safety hazards, housekeeping issues, or maintenance requirements and report issues to the appropriate channels. Explain the difference between Gross and Net revenues and know how to Identify tours with higher profit margins. Train the team on what tours are higher profit margins and how to up sell and cross sell tours. Be able to explain when and if a tour should be cancelled due to weather and safety. Reschedule and redirect guests to alternative activities to retain revenue. Train Team to effectively communicate with guests during operational changes and evacuations. Train team on sales techniques and promotion of island activities. Ensure Team recognizes unusual conditions and are always ready to initiate appropriate operational changes. Ensure all Team operates within Starguard, ASTM, PADI and RCCL guidelines along with internal procedures. Maintain cleanliness by straightening out furniture, organizing equipment, returning life jackets to stands, picking up garbage, etc. Understand the workings of the PADI website to assist with the tracking of instructor information and qualifications. Monitor and document compliance of employee insurance requirements. Project a positive public relations image to employees and guests at all times. Display a friendly, helpful, and cheerful attitude while communicating effectively with employees and guests. Fully engage a team environment and cultivate a culture where people want to do their best. Motivate, inspire, appraise, coach, guide and teach team members on all facets of the program. Foster team unity and inspires commitment to the brand. Ensure all employees have current information and are equipped to respond to guest needs and anticipate their unstated ones. Turn problems into opportunities by actively listening to and quickly resolving guest complaints. Actively seek and assist guests and be available to answer questions. Implement initiatives, changes, and trainings aimed to continuously improve the guest experience. Enforce all rules and provide crowd control in a friendly and fair manner. Track guest comments. Highlight areas of concern and provide effective solutions. Prepare and compile financial and operational reports for the Management Team. Apply expertise in order to ensure performance stays within the bounds of the designated budget and with regulations and where possible, best corporate/industry practice. Provide input on revenue generating opportunities and proactively makes recommendations for cost savings. Monitor inventory to ensure quality and timely delivery of products. Receive, issue, and take inventory of supplies and equipment. Report shortages to the appropriate channels. Perform other related duties as required. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Island employees will be required to perform any other job-related duties assigned by management. Accepts ownership for achieving results in all areas of accountability including NPS, ratings, revenue, and expenses, Workplace Safety and Employee Satisfaction. Qualifications: Bachelor’s degree (B.A.) from four-year College or university, or two years related experience and/or training; or equivalent combination of education and experience. Prior experience supervising and instructing Aquatics programs and or land based tour operations is advantageous. Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, PowerPoint, E1, Medallia, Amos, ASR and crunch time required. Previous experience in training lifeguarding skills and developing a lifeguarding program. Lifeguard certified from a recognized agency. Demonstrated aptitude for the financial aspects of managing departmental budgets. Knowledge of principles and processes for providing customer and personalized service including needs assessment, problem resolution and achievement of quality service standards. Previous exposure to international environments strongly preferred. Previous experience in water sport/amusement parks/tours safety planning and procedures. Demonstrated leadership capabilities. Knowledge of PADI standards would be an advantage. Ability to confidently drive and maneuver boat. Or have the ability to learn and develop the skills to become a confident boat operator. Ability or capacity to be trained to assume the role of Island Shore Excursions Manager in their absence. Basic Public Health knowledge required. Language Requirements: Have a good command of English to understand and enforce rules in a polite and effective manner. All employees must be able to communicate in the English language in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Additional languages would be advantageous. Physical Demands: Must be physically fit and able bodied to be trained as a lifeguard Instructor. Demonstrate the ability to swim a minimum of a 300 meter swim, 2 minutes water tread without use of hands and be able to dive 3-4 meters to ocean floor picking up a 10 LB weight. Must be able to stand in the sun and endure external elements during work assignment. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to touch, handle, or feel, reach with hands and arms, talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All island employees must be physically able to participate in emergency lifesaving procedures and drills. Full use and range of arms and legs as well as full visual, verbal, hearing abilities are required to receive and give instructions in the event of an emergency, including the lowering of lifeboats. Ability to lift and/or move up to 50 pounds. Work Environment: While performing duties of this job, the employee is required to walk outdoors in extreme humid and hot conditions for extended periods of time. This is a position where duties are exercised outdoors and walking in sand and uneven surfaces will be required. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
    Sep 09, 2019
  • Full Time
    SLS Baha Mar SLS Baha Mar, Baha Mar Boulevard, Nassau, The Bahamas
    Job Title:          Sr. Sous Chef- Banquets Reports to:       Chef de Cuisine SLS at Baha Mar’s Sr. Sous Chef- Banquets will work together with the Chef de Cuisine in managing the department and contributing to the success of SLS at Baha Mar by providing the highest quality, choice, and presentation of food in accordance with hotel policies and objectives whilst maintaining profitability in line with budget.   The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success   What you will also have already accomplished: 5-7 years of supervisory experience in a Banquet kitchen; Sous Chef preferred Experience in the hospitality industry in a high end kitchen/restaurant preferred High end/high volume experience preferred. Culinary degree preferred     Description of Responsibilities SLS at Baha Mar’s Sr. Sous Chef- Banquets will be responsible for managing the department and contributing to the success of SLS at Baha Mar’s by providing the highest quality, choice, and presentation of food in accordance with hotel policies and objectives whilst maintaining profitability in line with budget. Responsibilities will include, but are not limited to: Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related systems Stay current with culinary concepts, practices and procedures Ability to estimate food consumption and requisition or purchase food Will select and develop recipes; standardize production recipes to ensure consistent quality and establish presentation technique and quality standards Supervises and carries out the correct procedure of preparation, presentation and portion control for all raw and cooked foods in accordance with the menu with adequate pars required for efficient service Supervises all kitchen areas to ensure a consistent, high quality product is produced- daily line checks and quality control Works with the Executive Chef to establish result oriented objectives for the kitchen as well as personal objectives in regards to professional development Ensures the profitability and successful operation of the kitchen Controls direct labor costs associated with the kitchen staff-creates weekly schedules, ensuring productivity levels are maximized through the effective utilization of all colleagues and providing hands-on support as required Plan and price menus Ensure proper equipment operation and maintenance Ensure proper safety and sanitation in kitchen Must be able to prepare selected items or for selected occasions Develop recipes and portion specifications in accordance with consumer tastes, nutritional needs, product specifications, ease of preparation and established procedures and budgetary constraints
    Sep 09, 2019
  • Full Time
    SLS Baha Mar SLS Baha Mar, Baha Mar Boulevard, Nassau, The Bahamas
    Job Title:          Sous Chef - Carna Reports to:       Executive Chef SLS at Baha Mar’s Sous Chef will work together with the Executive Chef and is responsible for performing all duties to support the seamless running of the kitchen, while establishing and maintaining standards of operation and providing a highly efficient and effective service whilst ensuring that all food production and operation adheres to specified food cost percentage.   The Baha Mar culture begins with PASSION.   We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success   What you will also have already accomplished: High School Diploma or equivalent preferred Minimum of 2 years cooking/kitchen experience preferably in an upscale or lifestyle brand hotel restaurant. Excellent time management skills Previous experience is a leadership role Description of Responsibilities SLS at Baha Mar’s Sous Chef will work together with the Executive Chef and is responsible for performing all duties to support the seamless running of the kitchen, while establishing and maintaining standards of operation and providing a highly efficient and effective service whilst ensuring that all food production and operation adheres to specified food cost percentage.Responsibilities will include, but are not limited to: Check all prepared food stocks (including dry stores) and replenish as necessary. Assign, in detail, specific duties to all employees for efficient operation of the kitchen. Supervise and assist in the preparation of all food, ensuring all necessary work is completed prior to the commencement of service. Assist in the prevention of pilferage from the dry stores and refrigeration within the department. Control wastage by maintaining the correct stock levels and rotation from dry stores and avoid the over production of food. Be aware of the required food cost percentage and run the section within these guidelines. Assist other sections of the kitchen in the production and service of food or the cleaning down of the section as and when required due to the workload Remain on duty until the following shift takes over or until you are discharged by the Executive Chef. Ensure all working areas of the kitchen, dry stores and refrigeration are always maintained in a clean and hygienic condition, and especially at the end of your shift. Maintain constant quality control of all food prepared and cooked ensuring it is to the Executive Chef’s and Restaurant standards. Ensure all main cool rooms are always tidy and clean, especially after each service, so the Duty Chef can carry out daily ordering. Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption. Check and ensure the correctness of the temperature of appliances and food using thermostats and thermometers, including monitoring freezer systems, such as fans, drains, and doors, for proper operation, and report issues or problems to facility management. Assist in proper training and direction of departmental assistants in compliance with company standards of quality, specifications, portion control, recipes, employee relations, sanitation, etc. Perform other related duties as assigned.
    Sep 09, 2019
  • Full Time
    SLS Baha Mar SLS Baha Mar, Baha Mar Boulevard, Nassau, The Bahamas
    Job Title: SLS Pool Manager Reports to: Assistant General Manager SLS at Baha Mar’s Pool Manager will work together with the Assistant General Manager to develop and implement a resort lifestyle that delivers exceptional guest services and rewarding experiences that leave a lasting impression. The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: College Degree in Hospitality or related field 3 years+ of management experience in Resort Services Must have hospitality or casino related Resort Services experience Description of Responsibilities SLS at Baha Mar’s Pool Manager will be responsible for developing and implementing a resort lifestyle that delivers exceptional guest services and rewarding experiences that leave a lasting impression. Responsibilities will include, but are not limited to: Optimum delivery of all pool and recreation services, balancing a pragmatic approach with the need to consistently perform to a standard of excellence Increase brand dominance and association by creating memorable guest experiences meeting standards of excellence while generating revenue Ensure guests are given timely, friendly and courteous service at all times Manage the selection, purchasing, storage, inventory, maintenance and usage of all related pool and recreation services supplies and equipment Evaluate pool and recreation facility needs and keep the Assistant General Manager informed of repair projects needed to maintain the safety and beauty of the pool and recreation areas Suggest new techniques of service for maximum guest satisfaction at minimum operating costs Build and manage a world class pool and recreation services department Monitor and control budget expenditures Follow all pool and recreation safety practices, procedures and regulations Uphold company’s key values and brand standards to encourage team to maintain culture of excellence and achieve top results Investigate and resolve any guest complaints Evaluate popularity of pool and recreation services options and develop new programming based on guest feedback and industry trends Ensure seamless flow of information between pool and recreation services teams Stay current on pool and recreation and resort services industry trends Perform other duties as assigned
    Sep 09, 2019
  • Full Time
    SLS Baha Mar SLS Baha Mar, Baha Mar Boulevard, Nassau, The Bahamas
    Job Title:   In Room Dining and Mini Bar Assistant Manager Reports to:  Director of Food and Beverage   The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: Has one (1) year of hospitality industry experience required, educational experience considered The ability to maintain a "sense of urgency" attitude for the completion of responsibilities/tasks Superior organizational and follow up skills with extreme attention to detail Has an exceptional personality, attitude and excellent verbal and written communication skills Must be polished, professional, friendly, and have the ability to multitask and take initiative in a fast-paced, high pressure, deadline driven environment Dedication and willingness to go above and beyond in a hospitality driven environment Strong guest service, interpersonal, organizational, analytical, problem-solving and leadership skills   Description of Responsibilities SLS at Baha Mar’s In Room Dining and Mini Bar Assistant Manager will work together with the Director of Food and Beverage and is responsible for cultivating and mentoring leadership, while promoting a positive culture. Responsibilities will include, but are not limited to: Optimum delivery of all mini bar services, balancing a pragmatic approach with the need to consistently perform to a standard of excellence Monitor daily sales, ordering, par levels and costs for mini bar Assist to manage and organize the activities of the mini bar outlet including the selection, purchasing, storage, inventory, maintenance and usage Assist in maintaing the highest standards of mini bar quality, service and marketing to maximize profits through "outstanding" customer service  Assists with training, scheduling and retention Evaluate and develop processes to maintain and improve performance and productivity Assists in maintaining standards of health, safety and sanitation Responsible for the coaching and development of venue staff Administers progressive discipline and attendance points according to company policy Ensures compliance of Employee Standards of Conduct Follow all food health and safety practices, procedures and regulations Manages day-to-day operations, including floor management, staff management and the guest experience Understands P&L analysis and executes processes to maintain and improve performance Assists with creation and maintenance of procedural protocol for venue operations Promotes SLS at Baha Mar’s positive culture
    Sep 09, 2019
  • Full Time
    SLS Baha Mar SLS Baha Mar, Baha Mar Boulevard, Nassau, The Bahamas
    Job Title:          Pool Bar General Manager Reports to:       F&B Director The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: 2-4 years previous experience in pool restaurant management required  Ideal candidates will have through knowledge and an existing client base for pool restaurant locale Solid financial skills and the ability to analyze financial statements and modify operations to meet financial goals The ability to maintain a "sense of urgency" attitude for the completion of responsibilities/tasks Superior organizational and follow up skills with extreme attention to detail Dedication and willingness to go above and beyond    Description of Responsibilities SLS at Baha Mar’s General Manager (Pool restaurant) will work together with the Food and Beverage Director and is responsible for developing and implementing a resort lifestyle that delivers exceptional guest services and rewarding experiences that leave a lasting impression. Responsibilities will include, but are not limited to: Control cash and other receipts by adhering to cash handling and recognition procedures in accordance with pool restaurant policies and procedures Prepare all required paperwork, including forms, reports and schedules, in an organized and timely manner Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the pool restaurant preventative maintenance programs. Ensure that all products are received in correct unit count and condition, and deliveries are performed in accordance with the pool restaurant receiving policies and procedures. Assists and conducts conflict resolution, corrective actions and/or terminations Oversee and ensure that employee performance appraisals are completed in a timely manner Fully understand and comply with all federal, state, and county municipal regulations that pertain to health, safety and labor requirements of the pool restaurant, employees and guests. Schedule labor as required by anticipated business activity while ensuring all positions are staffed when and as needed, and labor cost objectives are met; forecast business and staffing needs Ensures nightly and/or weekly, opening and closing side duties are followed Fill in where needed to ensure guest service standards and efficient operations, including opening and closing duties Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment Works with preferred partners and organizations in promoting mutual company growth
    Sep 09, 2019
  • Full Time
    SLS Baha Mar SLS Baha Mar, Baha Mar Boulevard, Nassau, The Bahamas
    Job Title:          Executive Pastry Chef- SLS Reports to:      Executive Sous Chef SLS at Baha Mar’s Executive Pastry Chef will work together with the Executive Sous Chef and is responsible for performing the daily execution of all assigned Pastry food production while establishing and maintaining standards of operation in the areas of food quality, time lines of food, cleanliness and maintenance. The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: High School Diploma or equivalent preferred Minimum of 2 years cooking/kitchen experience in an accredited restaurant or hotel 1-2 years in a public contact position, preferably in an upscale or lifestyle brand hotel   Description of Responsibilities SLS at Baha Mar’s Executive Pastry Chef will work together with the Executive Sous Chef and is responsible for performing the daily execution of all assigned Pastry food production while establishing and maintaining standards of operation in the areas of food quality, time lines of food, cleanliness and maintenance.Responsibilities will include, but are not limited to: Maintain constant quality control of all food prepared and ensure it is to the Executive Chef’s and Restaurant standards Assign, in detail, specific duties to all employees for efficient operation of the kitchen Supervise the seamless running of the pastry department and staff Ensure smooth and efficient service and production of food from the department Ensure all department staff work hygienically and productively Prepare and submit required reports in a timely manner Ensure that all food production and operation adheres to standards Develop new pastry, dessert, and bread recipes. Ensure efficient and accurate use of produce and equipment in and around the kitchen Understand the operational set up and principle of the Restaurant Oversee all aspects of the daily operation of the kitchen and food production areas Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption Follow and ensure compliance with food safety and handling policies and procedures Check and ensure the correctness of the temperature of appliances and food using thermostats and thermometers, including monitoring freezer systems, such as fans, drains, and doors, for proper operation, and report issues or problems to facility management Assist in proper training and direction of departmental assistants in compliance with company standards of quality, specifications, portion control, recipes, employee relations, sanitation, etc Ability to work under demanding and strenuous situations Maintain knowledge of all menus within the hotel
    Sep 09, 2019
  • Full Time
    SLS Baha Mar SLS at Baha Mar, Baha Mar Boulevard, Nassau, The Bahamas
    Job Title:       Banquet Manager- SLS Reports to:    Director of Food and Beverage SLS at Baha Mar’s Banquet Manager will work together with the Director of Food and Beverage and is responsible for assisting in ensuring the success of all banquet events while maintaining a profitable operation and high quality products and service levels. The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success   What you will also have already accomplished: Bachelor’s degree or equivalent required One to two years of Food and Beverage service background and prior banquet or hospitality experience required Knowledge of Food & Beverage preparation techniques, health department rules and regulations, liquor laws and regulations Description of Responsibilities SLS at Baha Mar’s Banquet Manager will be responsible for assisting in ensuring the success of all banquet events while maintaining a profitable operation and high quality products and service levels.  Responsibilities will include, but are not limited to: Supervise all banquet personnel Maintain a strong client relationship and ensure that all convention specifications are communicated to and executed by all hotel operating departments making for a successful meeting experience for the planner and attendees Work with other Food and Beverage managers and keep them informed of Food and Beverage issues as they arise Keep immediate supervisor fully informed of all problems or matters requiring his/her attention Coordinate and monitor all phases of Loss Prevention in the banquet operation Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans Monitor quality of service in banquet operations Ensure compliance with requisition procedures Conduct staff performance reviews in accordance with hotel standards Understand and be able to prepare payroll and tip distribution Coordinate all banquet related Food and Beverage requirements with the appropriate departments Keep kitchen informed of accurate counts for plating Review menu/service with catering managers and banquet chef Maintain up to date details on banquet functions and communicate to supervisors Conduct ongoing training of captains/hourly employees to maintain standards of service Make personal contact with guests and assist them with any requests Supervise proper tabulation of all banquet checks and ensure that all checks are presented to guests for signature Oversee banquet set-up assignments Ensure inspection of all banquet areas for cleanliness and maintenance on a regular basis Maintain sold and open communications with all hotel operating departments Perform all other duties as assigned
    Sep 09, 2019
  • Full Time
    SLS Baha Mar SLS Baha Mar, Baha Mar Boulevard, Nassau, The Bahamas
    Job Title: Assistant General Manager –SLS- Cleo and Monkey Bar Reports to: General Manager SLS at Baha Mar’s Assistant General Manager – Cleo and Monkey Bar will work together with the General Manager, and is responsible for developing and providing exemplary guest service, product quality and managing all aspects of SLS’s Lobby Bar team and operation. The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: 2-4 years previous experience in Food & Beverage/Nightlife management is required  Solid financial skills and the ability to analyze financial statements and modify operations to meet financial goals The ability to maintain a "sense of urgency" attitude for the completion of responsibilities/tasks Superior organizational skills with exacting attention to detail Dedication and willingness to go above and beyond    Description of Responsibilities SLS at Baha Mar’s Assistant General Manager – Cleo and Monkey Bar will work together with the General Manager, and is responsible for developing and providing exemplary guest service, product quality and managing all aspects of SLS’s Lobby Bar team and operation. Responsibilities will include, but are not limited to: Control cash and other receipts by adhering to cash handling and recognition procedures in accordance with restaurant/nightclub policies and procedures Prepare all required paperwork, including forms, reports and schedules, in an organized and timely manner Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurants/nightclubs preventative maintenance programs. Ensure that all products are received in correct unit count and condition, and deliveries are performed in accordance with the restaurants/nightclubs receiving policies and procedures. Assists and conducts conflict resolution, corrective actions and/or terminations Oversee and ensure that employee performance appraisals are completed in a timely manner Fully understand and comply with all governing regulations that pertain to health, safety and labor requirements of the restaurant/nightclub, employees and guests. Schedule labor as required by anticipated business activity while ensuring all positions are staffed when and as needed, and labor cost objectives are met; forecast business and staffing needs Ensures nightly and/or weekly, opening and closing side duties are followed  Fill in where needed to ensure guest service standards and efficient operations, including opening and closing duties Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment Perform all other duties as assigned.
    Sep 09, 2019
  • Contract
    Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
    Driver Perfect opportunities begin with Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas.  Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: Duties will include utilizing forklifts, tractors and trolleys to streamline loading and unloading process from the designated vessel along with transporting goods to designated destination on call days. To ensure that safety is paramount at all time when moving any vehicle at any time. Driving of guest trams may also be required in which case this would be a guest facing position. The Driver position is one that should possesses a dynamic outgoing demeanor with a passion for delivering industry leading service while demonstrating exemplary skills. This role establishes and drives a positive working environment and focuses on the Guest Experience while operating with optimum Safety with of our guest and fellow colleagues in mind. Leading by example at the Front of House on a call day this is a position that requires the ability to be engaged with guests with a friendly disposition while ensuring paramount safety of guests and employees. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, USPH guidelines, environmental, and safety policies. Each Island employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees.   Essential Duties and Responsibilities: Duties will include utilizing forklifts, trolleys, tractors, golf carts and trucks to streamline loading and unloading process along with transporting goods to designated destination on call days. Critical to a successful operation is the preparation and sequencing of provisions, staging of carts in a pre-determined order. To ensure a smooth and safe transfer of all good from ship to site and vice versa. Follow instructions of the Team Lead Operations at all times to ensure a safe environment at all times while operating on the pier. Prior to ship arrival, ensure all vehicles are staged, provision trailers, tractors, loading platforms, forklift trucks and gangways, trucks. Ensure gangways are ready for loading as instructed by the ships staff and stored securely at the close of a call day. Pallets are staged in loading order with a maximum height range of 48 – 54” . Pallets are only to be moved when deemed safe. All Provisions are safely loaded onto trucks and trolleys in sequence and driven to their designated locations. When operating on the pier all areas are to be cordoned off for safety. No unauthorized carrying of personnel on provision vehicles or trolleys, No use of phone while driving. To actively participate in the reporting of maintenance, safety and operation of the forklifts, provision vehicles, tractors and trolleys and guest trams. Understands, applies, and enforces environmental policies and procedures concerning such functions as collections, sorting and disposal of solid wastes and use of chemicals associated with cleaning. To comply with all company policies and programs concerning safety, environmental protection and occupational accidents. Attends meetings conducted by the Site Management also training activities, courses and all other work-related activities as required. Personal appearance, personal hygiene and uniform appearance are at all times in accordance with company policy. Participate in all mandatory training related to the Company Philosophy and Guest Service needs. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to perform any other job-related duties as assigned by Management. Be knowledgeable regarding all facets of the Island all activities and have the ability to be able to make recommendations for guests. Always carry island maps and be prepared to answer questions from the guest. Knowledge and Skills: Ability to speak English clearly, distinctly and cordially with guests. Ability to drive forklift operation with precision within limited space after training certification. Ability to drive all vehicles safely and precisely. A friendly disposition with the ability to converse with our guests. Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the island operation. Physical Demand: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste and smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All island employees must be physically able to participate in emergency procedures and drills. Full use/range of motion of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency. Qualifications: A minimum of two (2) years related experience and/or training. Completion of high school or equivalent. Must hold a Certificate of completion for Fork Lift Driving (certification provided) and a clean vehicle license and proof to have good eye sight. Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the island operation. Work Environment: While performing the duties of this job, the employee will regularly be subject to extreme heat, very hot and humid conditions. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
    Sep 06, 2019
  • Full Time
    Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
    General Worker   Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Essential Duties and Responsibilities: All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s brand standards, SQM standards, USPH guidelines, environment, and safety policies. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees and/or in the presence of guest contact and employee areas. General Worker who may be assigned to various stations, including but not limited to yard, bar, kitchen, restroom, garbage, etc. Daily cleaning of all facilities and yard using applicable checklist. Empties and cleans all wastebaskets/garbage bins. Maintains a proper stock of supplies for daily use in assigned facility and ensures all dispensers are filled. On ship days monitors and checks assigned facilities regularly (at least every 20-30 minutes or as needed). Assigned facility to be cleaned the night prior to ship days and rechecked in the morning prior to the arrival of guests. Notifies Site Supervisor concerning need for repairs, adjustments or improvements or corrections. Maintains equipment used for completing a task. Maintains a safe and sanitary environment for guests and fellow employees. Sanitize daily and complete sanitation logs. Rakes the areas around assigned station. Picks up and bags garbage and debris. Knowledgeably answers questions about ship’s schedules, travel routes, and ship’s services when asked by guests during the course of performing his duties in public areas, exercising “aggressive friendliness” every time he has guest contact. Ensures personal appearance, personal hygiene and uniform appearance are at all times in accordance with Company Policy. Understand and can apply in work practices environmental policies and procedures concerning such functions as collection, sorting and disposal of solid wastes and use of chemicals associated with cleaning. Other duties may be assigned Qualifications: High School or equivalent. A minimum of six months related experience and/or training in the related field. Ability to read and interpret English language documents. Language Requirements: Ability to read and interpret English. Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to write routine reports in English. Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste and smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All island employees must be physically able to participate in emergency lifesaving procedures and drills. Full use/range of motion of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency. Work Environment: While performing duties of this job, the employee may be required to walk outdoors in extreme humid and hot conditions. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
    Sep 05, 2019
  • Full Time
    Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
    Cabana Attendant Perfect opportunities begin with Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas.  Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: To provide an exceptional service for our guests at the various Cabanas locations in various neighborhoods of A Perfect Day. Offerings include VIP service and amenities to enhance the vacation experience for these valued guests. Should possess a dynamic outgoing demeanor with a passion for delivering industry leading service while demonstrating exemplary problem resolution skills. The Cabana Attendant strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where overall team performance is paramount. Leading by example and from the front of the house and responsible for all facets of the designated location in a high paced fast service environment. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. Essential Duties and Responsibilities: All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, USPH guidelines, environmental, and safety policies. Each Island employee may be required to perform other functions in various venues In accordance with Royal Caribbean International’s philosophy of The Royal Way, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees. Ensures the locations are kept clean according to the Site Managers instructions and company standards. Ensure the designated beaches area is clean, free from debris and trash and ensure the furniture of the venue is free from stains, rips and tears. Assist with the cleaning of the food and beverage outlet and service for the guest. Transport of all trash and waste to disposal area. Ensure the pickup of used cups, plates, cutlery, garbage and debris, etc., when left in public areas by guests, while guests are on the island and after the ship leaves. Ensure all garbage bins are not overflowing during food service times. Upholding a positive attitude and working environment with team and all guests. Always follow the Royal Way with use of guest name at all times, courteous with a welcoming greeting and with a smile. Be knowledgeable and have the ability to explain every activity on the island as well as general knowledge about the surrounding areas and the Bahamas. Have the ability to recommend, tours, activities and upsell accordingly. Maintain a safe and sanitary environment for guests and fellow employees. Reports any deficiency in maintenance of all equipment used for completing the above tasks and ensure weekly maintenance inspections are conducted. Liaise with ships staff to ensure reservations for cabanas are accurate and workload to Cabana attendants distributed accordingly. Manning of the Cabana meet points. On call days ensure good communication with Drivers and ships staff to meet the need of the guest. Always be courteous and professional while communicating in English on the radio. Attend opening and closing meetings with the teams. Understands, applies, and enforces environmental policies and procedures concerning such functions as collections, sorting and disposal of solid wastes and use of chemicals associated with cleaning. . Attends meetings, training activities, courses and all other work-related activities as required. Where appropriate, initiates suggestions to address and resolve quality concerns and to continuously identify improvement opportunities. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to perform any other job-related duties as assigned by Management. Adheres to company confidentiality agreement with regard to any confidential company information. Financial Responsibilities To ensure accurate recording of any Island reservations of Cabanas in order to charge the guest accounts. To ensure that all hard check receipts are given to the Shipboard Bar Manager for correct charging  Knowledge and Skills: Ability to speak English clearly, distinctly and cordially with guests. Strong organizational skills. Effective communication skills both written and verbal. Demonstrates a passion for customer service excellence and understands the implications of cultural differences for service requirements. Follows all Royal Way Standards with regards to service including greeting and escorting guests, using guests’ names and observing guests to anticipate needs. Ensures complete guest satisfaction. Takes ownership for guest issues/concerns and follows up to ensure resolution. Always provides guests with alternatives and avoids using the word “No”. Demonstrates pride, passion and commitment to our Royal Way hospitality philosophy Smiles when on duty; is always pleasant and upbeat. Achieves business results through the delivery of an exceptional customer service experience, never via the solicitation of ratings. Ensure safe operation of all Food & Beverage areas with a special focus on Public Health sanitation and hygiene, Injury Prevention, Safe and responsible alcohol service. Ability to read and write English, in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, managers and co-workers. Qualifications: Completion of high school or equivalent. A minimum of two (2) years related experience and/or training in a Hospitality Environment,/Hotel. Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the island operation. Flexibility to be engaged yet focused, direct and encourage a positive, dynamic, diverse guest services operation by navigating through a changing work environment. Knowledge of principles and processes for providing exemplary customer and personal service including needs assessment, problem resolution and achievement of quality service standards. Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Microsoft Office   Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste and smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All island employees must be physically able to participate in emergency lifesaving procedures and drills. Full use/range of motion of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency Work Environment: While performing duties of this job, the employee may be required to walk outdoors in extreme humid and hot conditions for long periods. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
    Sep 05, 2019
  • Full Time
    Commonwealth Brewery Ltd. Nassau, The Bahamas
    Job Summary: To contribute to setting and achieving the company’s objectives by coordinating execution of the facilities department related activities Islands.   Key Responsibilities: Coordinate the Execution of Fleet Management Coordinate the Execution of Cleaning Contracts related to Facilities Department Coordinate the Execution of Landscaping Contracts Maintains Par Levels of all Cleaning related Supplies, Office Related Supplies and Coordinates the Execution of Distribution inside the company Maintains Petty Cash for Facilities Department Execute all PTP activities for Facilities Department Responsibilities are not limited to the above and perform any other reasonable duty requested by the Facility manager. Track inputted items for purchase to ensure timely turn around for PO’s and payment to vendors. Follow up with Maintenance team to track project completions and follow up with invoice receipts. Track received work orders and ensure they are completed by the maintenance team.   Qualifications: 3 years in related experience Preferably a Bachelor’s Degree in Business Management or related study Advance knowledge of MS Office
    Sep 03, 2019
  • Full Time
    Commonwealth Brewery Ltd. Nassau, The Bahamas
    Key Responsibilities: Coordinate internal resources and third parties/vendors for the flawless execution of projects Ensure that all projects are delivered on-time in full, within scope and within budget Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensure resource availability and allocation Develop a detailed project plan to track progress using Microsoft project; Use appropriate verification techniques to manage changes in project scope, schedule and costs Report and escalate to management as needed Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation Ensure periodic Retail Fixed asset verification Manage Retail repair and maintenance budget Qualifications: Project Management certification is a plus 10+ years in project management with mid to large company Advance knowledge of Microsoft Excel & PowerPoint, Intermediate knowledge of Microsoft Visio
    Sep 03, 2019
  • Full Time
    Commonwealth Brewery Ltd. Nassau, The Bahamas
    Job Summary Keeping safety first, operate production and packaging machinery and all other tasks to fill beer and/or rum in bottles/cans, and packaging in accordance to the requirements. Maintain equipment and working environment at optimal standards. Key Responsibilities Operates packaging equipment at a level that ensures maximum performance of machines (adjusting, correcting, registering, changing over and checking quality) Assists with overhauls and non-routine maintenance Ensures stable packaging process without deviations Completes daily log sheets to ensure all losses are recognized  Ensures machines are running at the desired speed and performance Observes independently the visual product quality (coding, packaging material, etc.) and acts upon any deviation from standard Performs in-house quality checks on machine being operated at the required frequencies Actively participate in TPM teams and activities to improve equipment performance and or safety Carries out first-line maintenance on packaging equipment (Cleaning, inspection, lubrication and preventative maintenance- CILT) Complies, analyses and reports on assigned area responsibilities (machine boards) Ensures compliance with the regulatory, HEINEKEN and local safety regulations within his/her department Works in line with the defined and implemented safety and food safety standards (5S, Housekeeping and HACCP related standards) Maintains safe, clean and tidy working area with no risks related to the product Monitors and ensures compliance of safety operating procedures in accordance with all regulations and guidelines for product safety Reports and processes all problems related to safety in a timely manner Acts as a role model for safe behavior, leading by example Qualifications High School diploma Competencies Packaging / Maintenance/ Mechanical and/or Electrical background preferred Proficiency in Microsoft Office and Excel Excellent written and oral communication skills Excellent presentation and listening skills
    Aug 29, 2019
  • Full Time
    Commonwealth Brewery Ltd. Nassau, The Bahamas
    Job Summary: Maintain the plant's electrical and mechanical equipment in such a way that the essential services are provided and are available at all times thus maintaining the required standard of production. Key Responsibilities: Performs maintenance both electrical and mechanical on boilers, motors, centrifugal pumps, compressors, bottle filler, mash tun, lauter tun, ammonia plant, co2 plant, generators, gearboxes, various machines within the Brewery, Todd Hunter Mitchell and Bahamas Recycling Center and other plant equipment Performs maintenance on all equipment. Assists with overhauls all equipment as planned via planned maintenance. Fabricates and uses shop equipment when necessary. Assists with installations of new equipment when necessary. Maintains housekeeping. Able to perform basic welding at the arc, gas and tig level. Able to perform electrical trouble shooting work, read and update drawings. Assists or fulfils other related tasks within department if required in order to improve effectiveness and efficiency. To participate in TPM activities. Generates tags for safety, near miss, improvement, energy and machine anomalies. Reports all accidents, incidents, near misses and potential hazards. Apply Safety regulations in performing tasks  Consistently uses all mandatory personal and collective protective equipment. Ensures compliance with the regulatory, HEINEKEN and local safety regulations within his/her department. Acts as a role model for safety behavior, leads by example. Executes maintenance work properly using risk assessment, strictly follows local LOTO procedures. Qualifications: Preferably a Bachelor's degree, Engineering or related study Business Management, Production Management and Maintenance Management 5 years' functional and leadership related experience Competencies/Skills: Working knowledge of electrical and mechanical systems Sound knowledge of health, safety and environmental regulations Experience in construction, maintenance and all facets of industrial plant operations Demonstrate ability to exercise good judgment, multitask, strong organizational skills and professional business practices. Excellent written and oral communication skills.
    Aug 29, 2019
  • Full Time
    Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
    Electronic Engineer/Technician Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s brand standards, SQM standards, USPH guidelines, environment, and safety policies. In accordance with Royal Caribbean International’s philosophy, The Royal Way, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees and/or in the presence of guest contact and employee areas. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. Essential Duties and Responsibilities: Responsibility for the maintenance of the installations/equipment-listed below should be assigned to the Electronic Engineer, in their specific job descriptions, as applicable although not limited to such systems as: Power Generator System Electronics Components Power Generator Switchboards/Switchgears Electronics Components Incinerator, WWTP and R.O System Electronics Components Island Music System. CCTV (Surveillance Camera) System. Heavy Equipment’s and Vehicles Electronics System All UPS systems including batteries. Fire Annunciator System Security X-ray and Archway Machines POS Machines and RFID Wristband Coordinate the repair and maintenance work. Make arrangements to comply with the requests from the other departments for assistance. He shall ensure the necessary safety measures are taken to protect personnel and property. Ensure that that Site Engineer is informed when work is required on High Voltage Systems. Site Engineer shall be responsible for completing the high voltage ‘Permit to Work’ and ensuring that safety procedures and working practices are in accordance, as a minimum, with the ‘High Voltage Working Instructions and Conditions’. RCL places the highest value on the environment, and all employees shall do the same. Those assigned to this position shall work with superiors and subordinates to understand and comply with the company's environmental policies and be committed to safeguard the environment. He shall directly and immediately inform his immediate superior if any environmental system does not function properly. Financial Responsibilities: Budget review and expense management Knowledge and Skills : Knows our brand standards and is accountable for executing against them at all times; holds others accountable for delivering against the standards Drives guest satisfaction by serving as the environmental ambassador Interfaces with waste vendors and port agents, as needed; this may include conducting waste vendor due diligence surveys and site inspections at the request of Environmental Stewardship . Exhibits professional leadership presence, positive energy and passion in all situations Accepts ownership for achieving results in all areas of accountability including environmental performance, ratings, expenses, USPH, Workplace Safety and employee satisfaction Responsible for meeting or exceeding all KPIs that are directly influenced by this role Ensures service standards, Safety, Environmental and other company policies and standards are consistently maintained Supports team’s Public Health needs by assisting with the implementation of plans and programs (e.g. OPP; IPM; Water Safety Plan, including potable and recreational waters; Public Health. Supports safety through various activities such as participation in Drills Ability to interpret architectural plans and have experience with: AMOS Maintenance Systems Communication Systems Computers/Networks Integrated Alarm, Monitoring and Control Systems Fire Alarm Systems Large Machinery Automation Systems Qualifications: Must possess the following Licenses / Training / Certificates / Experience: Education as Electrical or Electronic Engineer Well documented experience from marine electronics installations Basic Safety Training in accordance with the STCW-95 requirements Advance Fire Fighting Training Course in accordance with the STCW-95 requirements Bachelor of Science in Electrical/Electronic Engineering (or equivalent 4-year university degree preferred) Experience from Cruise Ships / Large Passenger Ships Self-motivated with a strong work ethic and ability to work in multicultural environment Ability to demonstrate an understanding of environmentally related engineering equipment and systems Highly organized with ability to manage multiple priorities and consistently meet deadlines Strong administrative skills and working knowledge of computers, internet access and the ability to navigate within a variety of software packages such as Excel, Word, AMOS and other related programs Good communication/social skills. Ability to plan projects, assign priorities, resolve problems and to work with out supervision. Excellent English reading and writing skills required All employees must be able to communicate in the English language in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All employees must be physically able to participate in emergency procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency The employee must have the ability to lift and/or move up to 50 pounds. Work Environment: Environment on an Island in an outdoor environment where high temperature and humid temperatures are experienced. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
    Aug 28, 2019
  • Full Time
    Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
    Cook Assistant Commis Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary: The Cook Assistant Commis is responsible for preparing and cooking high quality foods according to Royal Caribbean International's recipe standard. Primarily assist the Chef de Partie and be capable of executing heavy production demand on a daily basis. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. Essential Duties and Responsibilities: All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, USPH guidelines, environmental, and safety policies. Each Island employee may be required to perform other functions in various venues In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees. Specific Duties: Each culinary Island employee reports to their workstation assignment on time and properly groomed and dressed according to Royal Caribbean International’s The Royal Way. This includes a clean uniform, name tag, Chef’s hat, apron, hair net for ladies, calibrated thermometer, neckerchief with gold color neck slide, company approved specified safety shoes and wearing appropriate PPE according to assigned tasks. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence , each employee conducts one’s self in a professional and courteous manner at all times. This consists of physical and verbal interactions with Guests or fellow shipboard and island employees and/or in the presence of Guest contact, and employee areas. Collaborates with the assigned station-head, usually the Chef de Partie to review the requirements of the day’s meals and time frames for service. Practices at all times HACCP and onboard sanitation and hygiene standards, in compliance with ship’s international itinerary. Acquires proficiency in regards to onboard public health control plan to ensure all foods, served and prepared, are safe for consumption. Records food temperature, and prepares other required logs. Learns about OPP and practices common procedures to prevent outbreak. Works with assigned station team members or all others in a cooperative, productive and effective manner. Provide new employees a positive example and guidance on daily activities and familiarization of the work place. Knows and operates all equipment according to Company’s standard operating procedures. Adjusts thermostat controls to regulate temperature of refrigerators, ovens, broilers, grills, roasters, steam kettles, etc. Tests equipment to ensure accuracy of temperature gauges, heating or cooling elements, etc. Reports to station head all malfunctions and requests necessary repairs. Maintains cleanliness of all utensils and equipment in their assigned section, taking care not to splash water inside the electrical components to prevent damage. Handle carefully all equipment by placing them in the right storage areas and never allowing anything to drop onto the floor while transporting to other location. Report immediately to supervisor any equipment that is out of order or needs to be repaired. Pick up food items from the ship provision store and deliver food products to certain outlets. Remove empty cartons and boxes in the provision area and bring them to incinerator room. Practice correct garbage separation. Follow Island preparedness plan for all venues for ship call day Organize and prepare meals in place. Measures and mixes ingredients according to recipe to prepare soups, salads, gravies, desserts, sauces, and casseroles. Evaluate foods being cooked by tasting, smelling, and determining the correct food temperature by using a calibrated and sanitized thermometer. Works in various stations that prepare meat, fish, vegetables, and other foods for baking, roasting, broiling, grilling, braising, sautéing, steaming, etc. Perform multitask activities such as wash, peel, cut and shred fruits and vegetables. Butcher chicken, fish and shellfish. Cut, trim and bone meat prior to cooking or serving. Places food items, portions and garnishments in accordance with Royal Caribbean International’s corporate recipe standard. Ensure all foods on plates at Coco beach Club are correctly portioned and served uniformly. While working in front of the house or buffet areas must be able to explain ingredients in the menu and preparation techniques. While working at the company’s private destination, consider safety of one’s self, colleagues and guests. Be familiar with the nearest first aid station, location of safety equipment and routes around the island’s work station. Ensure to provide guests with professional and friendly service at all times. Responsible to secure Company property and food products brought to the island. Must work in best sanitary condition as applied onboard including standard of hygiene and cleanliness. Cleans workstations before and after meal preparation. Follows cleaning procedures for work surfaces, and all related equipment and utensils. Assembles workstation for the next meal preparation shift. This includes cleaning of food storage areas and refrigerators. Practice ergonomic exercise such as stretching before reporting for duty. Required to report first stage of illness or health disorder to immediate supervisors. Attends meetings, training activities, company culinary training course and all other work-related activities on time. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. Qualifications: Proof of cook apprenticeship completion or equivalency. Minimum 3 years kitchen experience in a 4 star hotel, restaurant or high volume food service facility. Ability to read, interpret, demonstrate culinary fundamentals and knife skills. Possesses sound knowledge of food handling procedures with regard to public health standards and kitchen cleanliness. Knowledge of food ingredients from international classical dishes. Ability to identify and operate common kitchen equipment such as grinders, deep fryers, ovens, Bain Marie, mixers, etc. Ability to work positively and cooperatively in a diverse team environment. Ability to communicate tactfully with others. Completion of high school or basic education equivalency preferred. Computer literacy is a plus. Language Requirements: Ability to speak English clearly, distinctly and cordially with guests. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Ability to speak additional languages such as Spanish, French or German preferred. Be able to compute basic arithmetic. Physical Requirements: Must be able to stand in the sun and endure external elements during work assignment. Long periods may be endured in hot humid outdoor environment. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All employees must be physically able to participate in emergency procedures and drills. Full use and range of arms and legs as well as full visual, verbal, hearing abilities are required to receive and give instructions in the event of an emergency. Ability to lift and/or move up to 50 pounds. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
    Aug 26, 2019
  • Full Time
    Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
    A/C Technician Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary:             Responsible to Assistant Site Engineer for operation, maintenance and repair of the ventilation, provision, galley and bar equipment, (where applicable) and all air conditioning equipment. Essential Duties & Responsibilities: Be advised that RCL places the highest value on the environment, and all Island employees shall do the same. Those assigned to this position shall work with superiors and subordinates to understand and comply with the company's environmental policies and be committed to safeguard the environment. He shall directly and immediately inform immediate Assistant Site Engineer of any environmental system does not function properly. Ensure that all ventilation, cooling, freezing equipment, cooling equipment and all air conditioning equipment is kept in full and proper working condition. Assist the Assistant Site Engineer in training of the personnel in his division in safety procedures and assigned duties. Assist the Assistant Site Engineer in proper maintenance and repair of all refrigerators, walk in coolers, cold water drinking fountains, mini-bar (with refrigerant gas), ice making machines. Assist the Assistant Site Engineer in the proper maintenance and condition of the Island safety systems: Hood fire suppression system and remote shut down and for all air-conditioning and ventilation ducts. Additional routines and work as assigned by Assistant Site Engineer.   Qualifications: Formal education within HVAC & Refrigeration. Minimum three years of experience within Industrial or Commercial Refrigeration, Heating, Ventilation and Air condition. Education or working experience within Automation & Electronics preferred. Have good mechanical skills, use of power tools and welding equipment preferred. Physical Demands: All island employees must be physically able to participate in emergency lifesaving procedures and drills. Full use/range of motion of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency. Must be able to stand in the sun and endure external elements during work assignment. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Ability to lift and/or move up to 50 pounds. Work Environment: Office Outdoors may be required to walk in extreme humid and hot conditions. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
    Aug 20, 2019

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Career Advice

It is not so easy to write a resume that will grab recruiter’s attention on the spot and will impress them enough to invite you for interviews. Therefore, while applying for jobs, you should think of diverse strategies and powerful resume words are among the best ones. Your well-written and well-organized resume can help showcase your core strengths and career skills and convince recruiters that you are the best professional fit for the position. Keep reading, if you want to know why strong resume words are important for creating a unique resume or cover letter, which types exist and how to properly use them in your resume or cover letter and become a dream candidate.   The importance of power words for resume Typically, recruiters flick through candidate's resume quickly, so your job is to fill your resume or cover letter with power words in order to attract their attention instantly and show that you have relevant skills, knowledge, and aptitudes. During their career, hiring managers have read so many resumes, so applicant’s language can seem very boring and repetitive. If you use resume buzzwords, it will be very difficult to stand out from the crowd. In this case, powerful keywords for resumes will be very useful for you. In addition, most companies use ATS to screen candidate’s resume, so including these words will help you increase your chances to get through this screening process. Types of powerful action words Action verbs Strong, compelling action verbs are the first type. This kind of strong verbs demonstrates your capability to succeed in a position. Descriptive verbs can show your skills that you have implemented during your previous experience and that led you to achieve success. For example, these strong verbs are: accomplished, managed, initiated, launched,  supervised, designed, implemented. Company values It is extremely important to tailor your resume and cover letter to each position you want to apply for. Mass mailing your documents won’t bring you any luck. Customized resume-cover letter will increase your chances to get noticed by the employer. In order to show recruiters that you are a perfect match for a position and you will definitely fit in company culture, make a research, read carefully information through the web and flick through the company website and try to use words they included to describe their activities, values, and goals. Pay extra attention to the job description and company page “About Us”. These pages include the most relevant catchy words that will come in handy for your resume highlights. You can simply repeat these words or use some detail-oriented synonyms. Common skill words You should include some specific skills, personal traits, and qualities that hiring managers and employers are willing to see in a perfect candidate’s resume. For example, recruiters are seeking a responsible person with leadership skills. Try to demonstrate all your main skills but don’t use cheesy language. You will definitely find a synonym for team player. There are a few synonyms for hard worker (variants such as “achiever”, “laborious” or “industrious” will be suitable).  Keywords Include keywords from job description in your resume and cover letter. It is necessary to demonstrate recruiter that you meet all the requirements and will be a suitable fit for a position. But try not to exaggerate your abilities and skills. Include only those that you can prove with some concrete examples from your professional life. Industry jargon There is certain vocabulary inherent for a specific field. Industry jargon is very important, so it’s imperative to include some. However, you should know how to use these words appropriately and accurately in order to showcase your competency. It will also demonstrate that you understand this professional domain and you are a part of it. So, don’t use words, if you don’t know their exact meaning. Otherwise, recruiters will never consider your candidacy because misusing industry jargon is a sign that you are not qualified enough for a job. How to use power words Use these diverse  power words  throughout your resume. They will be appropriate in your professional summary as well as in job descriptions. In order to make your application stronger, include action words in cover letter while describing your skills and achievements. Try not to repeat words. There are so many synonyms so try to impress recruiters with diversity.   List of top used powerful resume words Each candidate has to remember that hiring managers spend only 6 seconds to skim applicant’s resume. They simply don’t have time to read all the CVs they receive. Therefore, it is extremely important to use these action-packed words to write a compelling resume or cover letter that will help you in getting hired. Here is the list that can help you. Choose some of these words: A Absorb, Accelerate, Access, Accomplish, Accrue, Acquire, Achieve, Act, Activate, Adapt, Address, Adjust, Administer, Advertise, Advise, Advocate, Affirm, Aid, Alert, Align, Allocate, Analyze, Apply, Appraise, Approve, Arbitrate, Arranged, Assemble, Assess, Assign, Assist, Attain, Authorize, Award B Begin, Brief, Bring, Broadcast, Budget, Build, Business C Calculate, Campaign, Certify, Chaired, Change, Chart, Check, Choose, Clarify, Classify, Coach, Collaborate, Collate, Collect, Combine, Communicate, Compare, Compile, Complete, Comply, Compose, Compute, Conceptualize, Conclude, Condense, Conduct, Confer, Configure, Connect, Conserve, Consolidate, Construct, Consult, Contact, Continue, Contribute, Control, Convert, Convey, Convince, Coordinate, Correspond, Counsel, Critique, Cultivate, Customize D Decide, Declare, Decline, Decorate, Dedicate, Define, Delegate, Deliver, Demonstrate, Depreciate, Describe, Design, Detail Oriented, Determine, Develop, Development, Devise, Diagnose, Direct, Dispatch, Dispense, Distribute, Document, Draft E Edit, Educate, Effective, Efficient, Emphasize, Encourage, Energized, Enforce, Engineer, Enhance, Ensure, Enthusiastic, Establish, Estimate, Evaluate, Examine, Execute, Expand, Expedite, Experience, Explain F Fabricate, Facilitate, Finance, Focus, Forecast, Formulate, Foster, Fund, Furnish G Gain, Generate, Graduate, Greet, Guide H Handle, Help, Hire, Host I Identify, Illustrate, Implement, Improve, Improvise, Increase, Index, Influence, Inform, Initiate, Initiative, Innovate, Inspire, Install, Institute, Integrate, Interact, Interested, Interview, Introduce, Investigate, Itemize J Join, Justify K Knowledge L Launch, Leadership, Learn, Lecture, Lessen, Lift, Link, Listen M Maintain, Manage, Management, Manipulate, Map, Market, Measure, Mediate, Merge, Mobilize, Modify, Monitor, Motivate N Negotiate O Observe, Obtain, Open, Operate, Order, Organize, Originate, Outpace, Outperform P Participate, Passion, Perform, Persuade, Plan, Practical, Prepare, Present, Prevent, Printed, Prioritize, Priority, Process, Produce, Professional, Program, Project, Promote, Propose, Prospect, Prove, Provide, Publicize, Purchase, Pursue Q Qualify R Run, Rate, Reach, Receive, Recommend, Reconcile, Record, Recruit, Reduce, Refer, Refocus, Regulate, Reorganize, Repair, Replace, Report, Represent, Research, Reserve, Resolve, Respond, Responsibility, Restore, Restructure, Results, Results-Oriented, Retrieve, Review, Revise, Revitalize S Schedule, Screen, Search, Secure, Seize, Select, Send, Serve, Share, Showcase, Simplify, Skill, Solution, Solve, Sort, Specialize, Specify, Sponsor, Staff, Standardize, Start, Succeed, Suggest, Summarize, Supervise, Supply, Support, Surpass, Survey, Sustain T Target, Teach, Team, Team Player, Test, Timely, Track, Trade, Train, Transact, Transcribe, Transform, Translate, Transmit, Transport, Tutor U Unite, Update, Upgrade, Use, Utilize V Validate, Value, Verify, View, Volunteer W Watch, Weigh, Witness, Win, Write Y Yield                                  
Receiving news of a job rejection can feel like a punch to the gut, particularly when you have put all your energy into ensuring you submitted the best application you could, spent time and effort on tweaking your CV and went through the vigorous interview process. It is a deeply unpleasant feeling and can really bring you down. Knowing that your hard work, efforts and determination have ultimately come to nothing can be a bitter pill to swallow, and this only intensifies with each rejection you receive. Indeed, when the answer is always ‘thanks but no thanks’ it can be difficult not to fall into a rut. However, this will only lead to further rejections and a vicious cycle, as a negative mindset will put you at a real disadvantage when applying for future positions. So how can you break the cycle and overcome a string of rejections to land on your feet, allowing you to find that ‘yes’ you’ve been searching for? Look for lessons Being turned down can be a real knock to your confidence, but don’t let the experience go to waste. Even though it may not feel like it at the time, you can take some positives out of being rejected for a job. Instead of wallowing in self-pity, spin the experience on it’s head and consider what lessons you could take from the process. You may spot ways in which you could improve your answers in an interview, or notice potential changes in the way you could present yourself. This can be particularly useful if you can obtain feedback as to why you were rejected. Building a wealth of experience and learning your lessons will give you a better shot at your next interview or application, when you can put all the information you have accrued into good effect. Put feedback into action It is no use receiving feedback from employers that have turned you down and then not acting on it. For every bit of advice or any explanations you receive as to why you didn’t quite make the cut, ensure that this is at the forefront of your mind for your next application. Collecting a wealth of tips and advice can give you a better insight into what employers are actually looking for, and allow you to focus on bridging the gap for a stronger and more successful application. Have alternatives It can be easy to pin your hopes on that dream job that you have come across, putting all your focus and attention solely on landing the role that seems tailor-made for you. Should you fail to be offered the position though, it can really sting and leave you with nothing else to fall back on. Apply for a number of jobs and keep your options open. Not only will this lessen the blow of being turned down for the only role you have shown a real interest in , it will also give you room to manoeuvre down the line. With no other alternatives to fall back on, a rejection can see you fall into a slump that can be hard to break out of. So long as there are other potential jobs in the pipeline, there is a greater incentive to keep plugging away. Consider your strengths It can be easy to beat yourself up about a string of rejections and begin to question your ability. However, it is time to cut yourself some slack. Take the time to focus on your strengths and what you could bring to an employer, before identifying your passions and interests. You now have something positive to turn your attention to, and you’ll be able to ensure you have a better hand to make your assets the key selling point for future applications. Working on ensuring your assets and passions come through in your next interview could make the difference between being offered the post or not. After all, it is the most passionate candidates that very often land the job. Accept that not everyone can land the job More people are turned down for jobs than are hired, and learning to accept this fact can numb the pain of being rejected. Simple maths dictates that for everyone 20 people applying for a position, 19 are going to be left disappointed. Instead of allowing these figures to get the better of you, use them as motivation to ensure that you do all you can to be that one next time. Don’t get disheartened, simply dust yourself down and focus on the next opportunity.
Resume Parsing In efforts to improve job seekers experience, we have improved our system with the Resume Parsing Feature. This feature allows your resume to be filled in automatically resulting in a convenient service experience. But what is most important, resume parsing has positively influence the application rates with is a great benefit for employers. How does it work: A job seeker who is non-registered or non-logged in that wants to apply for a job will be prompted with signup/sign-in form first.     Once a job seeker is signed up, the system will ask him/her to post a resume.   Create New Resume page is where Upload Your Resume field displays:     Once the file is uploaded, all of the information is parsed and populated in the relevant resume posting fields automatically. Once the Post Resume button is clicked, the system redirects job seekers back to the application page. This way, job seekers are registered, the resume is uploaded and can apply to a job with just a few clicks.
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