Support Assistant (In-Office)

Key Responsibilities:

• Diagnose and troubleshoot electronic system faults

• Provide technical support for alarm and security systems

• Assist with testing, and maintenance of electronic equipment

• Respond to support calls and support requests

• Maintain accurate service and repair records

• Follow safety standards and technical procedures

Requirements:

• Basic qualification or knowledge in electronics

• Ability to read schematics and technical diagrams

• Strong problem-solving skills

• Good communication and customer service skills

• Reliable, organized, and able to work independently

• Experience with alarm or security systems is an advantage