Relevance AI / AI Agent Systems Builder — Ongoing Work (Sales, Admin, Customer Service | Trades Industry)
We’re looking for a Relevance AI specialist who can help us build, deploy, and optimise AI agents across multiple business units inside a vertically integrated trades + construction group.
This includes marketplace agents, internal assistants, and customer-facing automations.
About the Work
You will work 1:1 with us to build out our full AI agent roadmap.
Immediate priorities include:
Sales Agents (lead qualification, quoting assistance, follow-up automation)
Admin Agents (job intake, scheduling support, documentation workflows)
Customer Service Agents (FAQ handling, progress updates, job management triage)
Marketplace-style agents for internal delegation + cross-business task routing
Voice agents using Retell AI (call handling, bookings, outbound follow-up)
We already have SOPS for several roles — you’ll convert these into high-fidelity agents quickly.
You MUST be confident in:
Relevance AI (Workflows, agent graphs, memory, actions, API integrations)
Building multi-step automations connected to CRM systems
Creating structured “assistant agents” from SOPs
Designing logic that mirrors real business roles
Integrating voice (Retell AI) into existing workflows
Working in an agile environment — take instructions, execute, and iterate fast
If you understand AI inside trade businesses (plumbing, roofing, electrical, remedial) that’s a bonus — not required, but it will make you a stronger operator.
What We Provide
Clear instructions and SOPs on some positons.
Full roadmap for our AI agent ecosystem
Access to Relevance AI + Retell AI environments
Long-term volume of work (multiple brands, ongoing optimisation)
What We Need
Someone who can build, not theorise.
Someone who executes without needing their hand held.
Someone who will take a workflow, translate it into an agent system, test it, refine it, and ship.
Apply If You Can:
Show us examples of agents or workflows you’ve built
Describe your Relevance AI competence
Confirm availability for ongoing work