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We are looking for an experienced development team or senior full-stack developers to build an AI-powered digital assistant for a restaurant, accessible via WhatsApp and triggered through QR codes available inside each restaurant location.
The assistant will improve customer communication, personalize menu suggestions, automate loyalty programs, gather feedback and streamline internal operations.
1) Objectives
The system must be able to:
- Provide instant, accurate responses to customer questions about the restaurant.
- Help customers choose meals with a recommendation engine based on preferences, dietary restrictions, and consumption history.
- Manage a customer loyalty program (attendance, points, rewards).
- Send automated post-visit messages and marketing campaigns.
- Collect and classify customer data ethically (with consent), maintaining a unified profile across all branches.
- Collect NPS/feedback and alert internal managers in real time for low scores.
- Provide dashboards...