4 listings found

About the Role: We are seeking a highly motivated and detail-oriented Technical Support Manager to join our rapidly growing charity startup platform. This is a critical role focused on owning and continually optimizing our Customer Success processes, ensuring exceptional customer support, and serving as the primary technical liaison for our users and clients. The ideal candidate is a hands-on problem-solver and process improver who will manage and resolve technical inquiries, maintain our knowledge base, and build strong client relationships. This role is positioned for future growth, including the potential to manage and grow a team. Location: Must be able to work on the Eastern Time Zone (EST/EDT). Key Responsibilities: Client Support & Relationship Management - Tier 1 & 2 Helpdesk Support: Manage and triage both simple and complex inquiries across the helpdesk. This includes troubleshooting, checking existing reports/boards, and providing workarounds and timelines. -...

The Role We need a versatile project manager and strategist to act as our "NFT Launch Manager." This role demands a holistic understanding of the NFT lifecycle, from smart contract deployment to community hype cycles. You will manage the execution of all project facets, ensuring seamless collaboration between artists, developers, marketers, and community leads. This is a hands-on position requiring exceptional organization and foresight. Key Responsibilities Project Ownership: Oversee the entire launch timeline, budget, and resource allocation. Strategy & Execution: Define drop mechanics, utility roadmaps, and storytelling that resonates with the Web3 audience. Coordination: Serve as the central hub for cross-functional teams, ensuring clear communication and milestone tracking. Community Building: Collaborate on marketing initiatives, social media campaigns, and Discord/Twitter management to foster organic growth and engagement. Risk Management: Proactively identify and...

We are an international company working in the field of online and offline education, organizing and conducting training events in the area of personal development. We operate in four languages and are actively integrating AI solutions to optimize our processes and scale our work. We are looking for a responsible and proactive Project Manager who can take ownership of our AI projects and lead them all the way to successful completion. ⸻ Responsibilities Team & Contractor Management • Coordinate developers, integrators, and other specialists. • Ensure the team has the necessary resources at every stage. • Replace underperforming contractors when needed, including sourcing new talent on Upwork, Fiverr, and other platforms. • Evaluate and propose suitable candidates for each task. Timeline Management • Ensure all project tasks and milestones are delivered on schedule. • Send timely reminders, track progress, and prevent delays. • Highlight questions requiring input from...

We are seeking an experienced manager to create and execute a comprehensive AI-driven content and social media strategy for our travel blog. The ideal candidate will leverage data analytics to produce engaging content, optimize posting schedules, and enhance audience engagement across various platforms. Familiarity with travel trends and digital marketing tools is crucial. Join us in sharing the wonders of travel while utilizing cutting-edge technology to reach our audience effectively!