3 listings found

Boost Health Insurance seeks a mid-level Voice AI Optimization Specialist to maintain and enhance our live ElevenLabs-powered voice AI system that contacts existing customers for policy renewals and follow-ups, as well as recovers incomplete leads for sales conversion. This is a full-time, independent contractor position reporting to our Director of Operations. You'll be responsible for continuously improving our outbound dialing campaigns with a focus on measurable sales outcomes. Primary Responsibilities (70% Optimization): - Monitor and optimize conversion rates across customer follow-up and lead recovery campaigns - Analyze call performance metrics and identify opportunities for improvement - Refine conversation scripts, objection handling, and call flows based on data - Reduce response times and improve customer experience A/B test different approaches to maximize engagement and transfers to sales agents - Track KPIs including connection rates, conversation completion,...

Main Duties and Responsibilities:• Assist with planning, developing and implementing operational and capital budgets.• Conduct staff recruitment, performance, evaluation, retention and development.• Adhere to budgetary guidelines in regards to scheduling, payroll, inventory, and revenues.• Assist with the development, input and attainment of all goals set forth for the division.• Spearhead marketing tools and efforts to increase targeted revenue.• Conduct regular inspections of work areas to ens

Job title: Complex Director of FinanceDetails of Duties: To direct, manage, strategize policies, procedures, and the Business plan of the Finance Dept. Click here to apply online