Dec 13, 2025

Vapi assistant problem

Job / Advertisement Description

1) My assistance speak first but it is saying the first message while the phone is ringing - I talked with Twilio guys "they don't know what is (answerOnBridge=true) , they are not helpful - i need this to be solved : https://storage.vapi.ai/019ad3a1-807e-7cc1-a6af-c8ca7d015b5b-1764487214022-4da22368-d929-4bcf-82ee-fee87975b1c9-mono.wav 2) Currently my assistance response is sometime like 6 to 7 seconds after user speak - when checking log i see it is because of Twilio AMD and Vapi Voicemail. how to disable AMD in Twilio? Answer given by AI: Your assistant config has Vapi voicemail detection enabled: json "voicemailDetection": "provider": "vapi", "startAtSeconds": 0, "frequencySeconds": 2.5, "maxRetries": 4 ``` **BUT the call logs show Twilio AMD is ALSO running:** ``` "AMD Received" → "MachineDetectionDuration":"2720" Both are running = 7 second delay before the assistant speaks. ------------------------ thank you!