Full-Time
Scotiabank
Nassau, The Bahamas
Purpose
The Personal Banking Officer is responsible for contributing to the branch’s overall success by achieving individual sales targets through meeting the financial needs of mid-market retail customers by providing practical advice and superior customer service. In addition, the PBO will identify referral opportunities to other areas of the business (Premium Banking, Small Business, Wealth Management, Corporate and Commercial) and comply with all operational policies and regulations.
The PBO is responsible for meeting/exceeding weekly, monthly and annual sales targets and sales productivity goals along with other objectives relating to customer service, number of products per successful appointment, operational effectiveness, teamwork and personal development. The PBO is expected to provide straightforward and knowledgeable service to create a relationship of mutual trust and confidence with branch customers and colleagues.