Full-Time
Celebration Key
Carnival's Celebration Key, The Bahamas
Job Summary:
The Assistant Guest Experience Manager supports the Guest Experience Manager by assisting with all guest experience activities at Celebration Key. He/She assists in event coordination and ensures guests have an enjoyable, memorable, and safe experience at Celebration Key. The Assistant Guest Experience Manager focuses on creating exceptional and highest levels of guest satisfaction and experiences at Celebration Key. He/She will also assist in planning or coordinating training for employees in customer service and acts as the site assistant ambassador to guests by addressing complaints, feedback, and suggestions. The Assistant Guest Experience Manager supports the Guest Experience Manager or designee in the process of continuous improvement of the customer experience at Celebration Key.
The Carnival Grand Bahama Investments Limited (CGBIL), a subsidiary of Carnival Corporation & plc, is seeking an Assistant Guest Experience Manager.
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