1 jobs found in Freeport

The position of the Asset Recovery Lead is responsible for overseeing the collection efforts and receivable balances, for Corporate and Postpaid Customers. They are also responsible for the supervision of the collections staff.  This Manager will work closely with the Director of Finance.   Core Responsibilities   Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter. Based on the Monthly Aging, collections letters are to be sent to all customers with balances less than $1,000 that are over 60 days past due as well as customers with balances greater than $1,000 that are over 60 days past due. Accounts over 90 days past due receive a Payment Demand Letter with the promise of service interruption if payment is not received within ten business days. Placing direct phone calls and E-mails to customers that are past due. Works closely with the Finance Department to implement processes and policies that contribute to accurate invoicing. If service were to be stopped for non-payment, this position would be responsible for approving the sending of a final demand letter. Relays to Finance Director any and all accounts that need to be written off to bad debt. Prepares documentation necessary to create the Credit or Debit Memo necessary to true up a customer account. Examine, evaluate, restructure or process contracts. Plan, direct, or coordinate the activities of Collections Teams. Recruit staff members and oversee training programs. Network within communities to find and attract new business. Approve, reject, or coordinate the approval or rejection of lines of credit. Prepare financial reports required Senior management Team or boards of directors. Establish procedures for custody or control of assets to ensure safekeeping. Review collection reports to determine the status of collections and the amounts of outstanding balances. Addressing ongoing customer complaints concerning billing or service rendered and works on complaints of service failures with designated departments. Perform all other duties as assigned by management.   Academic Qualifications & Experience Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Coordination — Adjusting actions in relation to others' actions. Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job. Accounting software Customer relationship management CRM software Information retrieval or search software Internet browser software — Web browser software Point of sale POS software Spreadsheet software — Microsoft Excel