24 guest experience lead jobs found

The Aquatics Guide must have a dynamic outgoing demeanor with a passion for delivering industry leading service while demonstrating exemplary skills. This role establishes and drives a positive working environment and focuses on the Guest Experience while operating with optimum Safety in all activities with our guest and fellow colleagues in mind. This position specializes in guiding activities such as Zipline, Kayak, Wave Jet, and other activities as required by the Lead Shore Excursions. Leading by example at the Front of House this is a position that requires exemplary customer engagement. Must be able to respond to any type of emergency and perform lifesaving procedures.   This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to...

Restroom Attendant  Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: The Restroom Attendant is responsible for the preparation, support and service in all guest restrooms and showers front of house and the maintenance and upkeep of employee common areas and laundry rooms as designated by the Team Lead or Assistant Site Manager. Cleaning and Upkeep of employee housing on turnaround days may be required. To ensure full Island preparedness prior to a ship call day to ensure restrooms and showers are fully equipped with the appropriate sanitary items orderly and stocked condition. Impeccable cleaning and sanitizing processes are required...

Aquatics General Worker Perfect opportunities begin at Perfect Day! Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees on our Private Island located in The Bahamas, Perfect Day at CocoCay. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary:             The Aquatics General Worker should possesses a dynamic outgoing demeanor with a passion for delivering industry leading service while demonstrating exemplary skills. This role establishes and drives a positive working environment and focuses on the Guest Experience while operating with optimum safety in all activities with our guest and fellow colleagues in mind. Assisting in all guest focus areas which would include but not limited to, engaging with guests and selling,...

Lifeguard Perfect opportunities begin with Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas.  Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: Monitoring and operating designated aquatic recreation spaces including, opening and closing while ensuring safety around the pool and beach areas. Set up and verify that supplies and equipment are available during operating hours, replenish and maintain as needed.. Interact with Guests and provide any directions/Guest service assistance. Assist with other departments as directed by Leadership based on skills and performance. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees...

Driver Perfect opportunities begin with Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas.  Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: Duties will include utilizing forklifts, tractors and trolleys to streamline loading and unloading process from the designated vessel along with transporting goods to designated destination on call days. To ensure that safety is paramount at all time when moving any vehicle at any time. Driving of guest trams may also be required in which case this would be a guest facing position. The Driver position is one that should possesses a dynamic outgoing demeanor with a passion for delivering industry leading service while demonstrating exemplary skills. This role establishes and...

The IT Officer supports the operational and technical IT operations on the Private Destinations. This includes supporting IT business systems and related equipment by providing knowledgeable support within the timeframes defined in Service Level Agreements. This position assists all Private Destinations and may require traveling between the Destinations to support IT operations, equipment, and infrastructure. This position requires excellent Team Member engagement, concentration, attention to detail, ability to multitask, knowledge of IT products and services.  All duties and responsibilities are performed following Royal Caribbean International’s Brand Standards, the Royal Way philosophy, Company policies, and SOPs, Public Health, Safety, Security, and Environmental Guidelines.  This Job Description in no way states or implies that these are the only duties performed by the destination team member occupying this position. All team members may be required to perform any other...

The Customs Operations Agent must be familiar with the local customs law and regulations. This position assists Customs Specialist to communicate with customs and immigration officers to obtain the necessary information for customs clearance and delivery of shipments. The team member maintains integrity and follows compliance as established in the Company’s policies and procedures, Labor Law, and statutory obligations required by the country. This role is responsible to facilitate transactional support for imports and exports. The Customs Agent works closely with the Leadership team and local customs authorities. All duties and responsibilities are performed following Royal Caribbean International’s Brand Standards, the Royal Way philosophy, Company policies, and SOPs, Public Health, Safety, Security, and Environmental Guidelines. This Job Description in no way states or implies that these are the only duties performed by the team member occupying this position....

Island Attendant    Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Essential Duties and Responsibilities: All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s brand standards, SQM standards, USPH guidelines, environment, and safety policies. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees and/or in the presence of guest contact and employee areas. General Worker who may be...

Bar Attendant Perfect opportunities begin at Perfect Day! Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees on our Private Island located in The Bahamas, Perfect Day at CocoCay. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary: The Bar Attendant is responsible for the preparation, support and service in the F&B venues as designated by the Lead Bartender. To ensure full Island preparedness prior to a ship call day to ensure venues and kitchens are fully equipped with the appropriate flatware, equipment and utensils in clean, orderly and stocked condition. Responsible for supporting bar and service operations by performing the following essential duties and responsibilities. Essential Duties & Responsibilities:   Maintains...

Cook Assistant Commis Perfect opportunities begin at Perfect Day! Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees on our Private Island located in The Bahamas, Perfect Day at CocoCay. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary: The Cook Assistant Commis is responsible for preparing and cooking high quality foods according to Royal Caribbean International's recipe standard. Primarily assist the Chef de Partie and be capable for executing heavy production demand on a daily basis. Essential Duties & Responsibilities: Each culinary Island employee reports to their workstation assignment on time and properly groomed and dressed according to Royal Caribbean International’s The Royal Way. This includes a clean uniform, name...

Site Nurse Perfect opportunities begin at Perfect Day! Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees on our Private Island located in The Bahamas, Perfect Day at CocoCay. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary:             This person is expected to provide medical nursing services to all Guests and Crewmembers who need it. The Nurse shall assist the Island Doctor and Chief Nurse in all Island  health-related matters including outbreak prevention, and illness reporting as required by international, national and Company policies. To consistently exceed guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed....

Chef de Partie Perfect opportunities begin at Perfect Day! Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees on our Private Island located in The Bahamas, Perfect Day at CocoCay. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary: Coordinates activities of a particular workstation engaged in preparing and cooking food products for various Island venues per instructions from the Sous Chef . The position should have previously  works in various sections of the galley supporting the shipboard teams with this fast paced service. Essential Duties & Responsibilities: Each culinary Island employee reports to their workstation assignment on time and properly groomed and dressed according to Royal Caribbean International’s The Royal...

Mechanical Electrical Plumbing Technician Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary: Responsible for maintaining the water chemistry, water quality, filtration, dosing and mechanical functions of all pool and fountain equipment (including but not limited to pumps, filter units, chemical dosing, recording equip. etc.).    Maintaining aqua systems to comply with all USPH maintenance and reporting requirements. Maintain all the pools and Jacuzzi's related machinery and equipment on the Island in good running condition. Essential Duties & Responsibilities: All duties and responsibilities are to be performed in accordance...