Atlantis Atlantis Bahamas, Paradise Island, Bahamas
Job Title: Supervisor Race & Sports Book Job Summary Performas duties in accordance with all company standards, policies and procedures and within all applicable gaming regulations and laws. Responsible for the daily operations of the Race and Sportsbook department. Main Duties & Responsibilities Safeguard race and Sports Book and company assets at all times Monitor, direct and supervise Race and Sports Book staff for adherence of company policies procedures and gaming regulations Establish and Administer procedures pertaining to the Race and Sports Book operation to provide wagering services to casino and hotel patrons Provides prompt, friendly, personal and accurate services to guests while utilizing the highest degree of interactive skills Supervise personnel in performance of their duties Enforce company and departmental policies and procedures Ensure adhere to Internal Controls and Gaming Regulations as it applies to the Casino Race & Sports Book Department Handle guest disputes Ensure satisfactory customer experience at all times Approve VOID tickets during shift Within specified guidelines adjust sports lines when necessary Oversee posting of Race & Sports results Train discipline and counsel team members Must provide courteous and friendly service to all guests and staff Accurately answer customer inquiries regarding racing and sporting events including wagering alternatives and payouts. Authorize betting limit overrides within prescribed guidelines. Performs all duties in accordance with the Atlantis policies and procedures and within the realm and meaning of the Atlantis Mission Statement Responsible for supervising Writers/Cashiers in the performance of their duties. Accurately answer customer inquiries regarding racing and sporting events including wagering alternatives and payouts. Update betting lines and race and sports results in the computer system. Authorize betting limit overrides within prescribed guidelines. Responsible for securing and protecting the Company’s assets. Performs all duties in accordance with the Atlantis policies and procedures and within the realm and meaning of the Atlantis Mission Statement Perform all other reasonable duties required by management. Requirements Ability to proficiently handle cash transactions. Knowledge of computers and ability to operate a keyboard including data input and keyboard function proficiency. Thorough knowledge of professional and collegiate sports including divisions, teams, and betting options required. Thorough knowledge of thoroughbred racing including tracks and betting options required. Ability to read and write. Ability to add, subtract, multiply, and divide. Ability to stand for extended periods(2-4 hours) High School Diploma required. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance at all times. Excellent interpersonal and customer service skills are required. Must be fluent in English; Foreign language capability a plus. Willingness to work any day of the week Ability to obtain a Gaming Board license in the Bahamas Minimum of one year experience as a Race and Sports Writer or Cashier.
Jan 28, 2020