2 jobs found

Job Title: Gourmet Hostess- Cafe Martinique About the Company Atlantis, Paradise Island - the most popular resort destination in the Bahamas - features the world's largest open-air marine habitat; Aquaventure water park, including the iconic Mayan Temple's Leap of Faith slide; 11 unique pools; renowned beaches; 18-hole golf course; the largest casino in the Caribbean; over 21 restaurants, 19 bars & lounges and Aura nightclub. Atlantis also offers a multitude of unique accommodations, including the iconic Royal Towers and the stylish Cove Atlantis. Job Summary Supervises the operation of the dining room during meal service periods, adjusting customer seating flow in such manner as to balance customers among the various service stations. Main Duties & Responsibilities Assigns service station to all service staff observing their present-ability for compliance with appearance and uniform standard. Checks table settings for proper presentation and completeness. Seat guests in preferred section, provides menus and introduces server. Verbally explain to staff any menu changes, meal specials or other factors that relate to service of food or dining room operation. Inspect restaurant to ensure all items are in proper order, taking appropriate action on all matters not meeting standard. Graciously greet guests upon their arrival and escorts them to a table, balancing the customer flow among the service station, taking into account requests for a particular table or server, depending on availability. Handle guest complaints immediately and politely, advising manager of all incidents. Oversees the general functioning of the dining room during the meal service period, relaying information to service staff, requesting feedback from guests as to their satisfaction, making adjustments when and where necessary. Must know all products served in the restaurant. Thorough knowledge of facilities to assist guest with information when necessary. Assists with the duties of wait staff such as securing of food or beverage item for a customer, resetting a table for reuse, etc. as the customer traffic flow allows, ensuring the maintenance of food service effectiveness and efficiency. Requirements High school diploma or equivalent vocational training Minimum of 1 year restaurant experience Strong communication skills Food Handler’s Certificate