6 jobs found

Description Behind every great athlete, musician, or chess champion, there is a coach. Before coaches were coaches, however, they were masters of their craft. For that very reason, we task the best customer support agents in our company with coaching our agents. Simply put, we believe top-performers should be leaders. If you are the best customer support agent on your team, we’d like to give you the leadership opportunity you’ve earned. Trilogy is on the lookout for customer support managers who are ready to elevate their careers. Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly technical agents capable of servicing over 10,000 customers on over 100 products. We count on our support managers to transform our L1s and L2s into elite agents and help our system achieve its full potential. Our service is the #1 reason our customers continue to partner with us year after year, and our support leaders are responsible...

Description Unlike a traditional Architect who works on a specific product and on a specific technology, successful candidates in this role will be working on building standard solutions using multiple products for a large customer base. This role does not require expertise in only one language. Instead, it requires the ability to pick up new technologies and ramp up on multiple product frameworks. You will succeed in this role if you are motivated by challenging puzzles and are a driven and creative problem solver. If you're detail-obsessed and enjoy getting your hands dirty doing the work, you will rock at this role. Here, you will learn constantly from a consistent stream of challenging and different projects. What you will be doing Work with the solution director translates the business use case into the solution storyboard  Architect and design the technical solution (preparing a technical spec and c4 architecture models) Guide/mentor developers on implementation...

About this Professional Certificate This beginner-level, six-course certificate, developed by Google, is designed to provide IT professionals with in-demand skills -- including Python, Git, and IT automation -- that can help you advance your career. Knowing how to write code to solve problems and automate solutions is a crucial skill for anybody in IT. Python, in particular, is now the most in-demand programming language by employers . This program builds on your IT foundations to help you take your career to the next level. It’s designed to teach you how to program with Python and how to use Python to automate common system administration tasks. You'll also learn to use Git and GitHub, troubleshoot and debug complex problems, and apply automation at scale by using configuration management and the Cloud. This certificate can be completed in about 6 months and is designed to prepare you for a variety of roles in IT, like more advanced IT Support Specialist...

This certification measures competency configuring and troubleshooting Marketing API integrations. The certification consists of two required parts: a Multiple choice exam (520-101) and a coding assessment (520-201). Facebook Certified Marketing Developer is a prerequisite for this certification. Ideal candidates for this exam are: Software Developers Full Stack Engineers Backend Engineers Solutions Architects Certification Exam Content Outline Before attempting to become a Facebook Certified Advertising API Developer, we recommend you review the areas covered on the certification exam. You can find preparation for these topics in the Blueprint course linked below. Note: Marketing Developer certification is a prerequisite for this certification. Setup Infrastructure (24%) Apply concepts and processes required to configure assets and permissions. Apply concepts and processes required to create an app review...

This certification measures competency in the technical implementation of advanced marketing solutions. The certification consists of two required parts: a multiple choice exam (510-101) and a coding assessment (510-201). Facebook Certified Marketing Developer is a prerequisite for this certification. The ideal candidates for this exam are: Software Developers Mobile Web Developers Full Stack Engineers Website Developers Certification Exam Content Outline Before attempting to become a Facebook Certified Advanced Marketing Developer, we recommend you review the areas covered on the certification exam. You can find preparation for these topics in the Blueprint course linked below. Marketing Developer certification is a prerequisite for this certification. SDK/App events for Android and iOS (62%) Apply concepts and process to install the Facebook SDK for Android Apply concepts and process to set up app events for...

This certification measures competency in the technical implementation of marketing solutions. The certification consists of two required parts: a multiple choice exam (500-101) and a coding assessment (500-201). The ideal candidates for this exam are: Software Developers Front end Engineers Website Developers IT Consultants Technology Integrators Technology Consultants Technical Account Managers Technical Partner Managers Certification Exam Content Outline Before attempting to become a Facebook Certified Marketing Developer, we recommend you review the areas covered on the certification exam. You can find preparation for these topics in the Blueprint course linked below. Note: The Marketing Developer certification is a prerequisite for Advanced Marketing Developer and Advertising API Developer certifications. Build (70%) Apply concepts and process required to create a Business Manager Apply concepts and...