IT Junior Technician

  • Doctors Hospital
  • Nassau, The Bahamas
  • Apr 05, 2018
Full Time Health Care / Hospital / Clinic Information Technology

Job Description

Job Title: IT Junior Technician 

POSITION SUMMARY

• Manage help desk activities including capturing and responding to all queries
from end users (whether in person, via email, and phone)
• Troubleshoot computer and printer problems; Resolve users issues and where
necessary, escalate
• Assist with the development of solutions and procedures for commonly
reported service issues for distribution to the DH user community
• Assist with installing and maintaining hardware and software through
preventative maintenance
• Manage inventory and assist with physical asset tracking

PERSONAL ATTRIBUTES

• Excellent interpersonal and communication skills
• Takes responsibility for work related issues
• Ability to trouble shoot and solve problems independently
• Flexible and adapts to change easily
• High energy and “go-getter” disposition

QUALIFICATIONS/EDUCATION

• Associates degree in Computer Information Systems or related area
• MCP certification is required
• Knowledge of Windows 7, 8 and 10, PC hardware installation and configuration
• Knowledge of Windows 2008 Server and Active Directory a plus
• 1-3 years work experience