Accounts Receivable Clerk

Please note: While we are currently accepting applications for this role, the interviewing phase for this position may not begin until February 2025. Line Staff roles are expected to be filled by April 2025. This timeline is subject to change and any updates will be communicated as they become available.

Job Summary: 

The Accounts receivable clerk prepares, posts, verifies and records all customer payments and transactions related to goods or services rendered by the company. They also liaise with other departments and or customer to resolve account discrepancy issues.

The role will also play a critical role in the broader Carnival Corporation Global Ports and Destinations Development (GPDD) team. GPDD is responsible for the development and operations of our six existing Carnival-owned destinations in the Caribbean: Grand Turk (Turks and Caicos), Mahogany Bay (Roatan, Honduras), Puerta Maya (Cozumel, Mexico), Amber Cove (Puerto Plata, Dominican Republic), Half Moon Cay (Little San Salvador, The Bahamas), and Princess Cays (Eleuthera, The Bahamas). GPDD is also responsible for the development and operations of Celebration Key, expected to open in July 2025. The 6 existing destinations are expected to welcome more than 6 million visitors in 2024, with that number expected to grow significantly once Celebration Key is opened, and they include a variety of world-leading amenities such as: pristine beaches, pools, swim-up bars, water activities, food and beverage, retail, and cultural exhibits.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

The Accounts Receivable Clerk is responsible for, but not limited to the following: 

• Performing day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data
• Processing accounting receivables and incoming payments in compliance with financial policies and procedures
• Facilitate payment of invoices due by sending bill reminders and contacting clients
• Generate financial statements and reports detailing accounts receivable status. Update customer account information and records
• Prepare bills, invoices, and bank deposits.
• Manage customer accounts, including research and resolution of discrepancies.
• Follow correct reporting procedures if faced with issues.
• Reconciliation of accounts receivables
• Maintain good communication and follow-up with customers.
• Perform any other duties as assigned by Assistant Controller or designee.

EDUCATION & QUALIFICATIONS: 

• Minimum 2 years’ experience working in an account’s environment in a hotel or related industry.
• Fluency in conversational English,
• Customer service experience gained in a similar role is required.

SKILLS & SPECIFICATIONS: 

• Strong written and verbal communication skills.
• Strong Microsoft office suite skills.
• Strong knowledgeable of accounting principles and practices.
• Ability to work independently an efficiently.
• Must have excellent customer service skills.
• Ability to multi-task and think critically.
• Previous work experience preferred.
• Detailed oriented and organized.

LANGUAGE REQUIREMENTS:  

• Ability to speak English clearly, distinctly, and cordially with employees and guests.  
• Ability to read and write English to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, managers, and co-workers. 

PHYSICAL REQUIREMENTS:  

• Must be physically fit.
• Must have strong customer service skills.
• Ability to work in an outdoor environment.
• Ability to multi-task and think critically.
• Previous work experience preferred.  

OTHER REQUIREMENTS:  

• Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
• Work may require employee to work inside and outside with exposure to changing climate and/or operate machinery.

May be requested to work a different shift.

Carnival Corporation & plc is the world’s largest leisure travel company. Our portfolio of leading cruise brands includes Carnival Cruise Lines, Holland America Line, Princess Cruises, and Seabourn in North America; P&O Cruises (UK), and Cunard in the United Kingdom; AIDA Cruises in Germany; Costa Cruises in Southern Europe; and P&O Cruises (Australia) in Australia.  

The Carnival Grand Bahama Investments Limited (CGBIL), a subsidiary of Carnival Corporation & plc, seeks an Accounts Receivables Clerk.