Activities Coordinator

Please note: While we are currently accepting applications for this role, the interviewing phase for this position may not begin until February 2025. Line Staff roles are expected to be filled by April 2025. This timeline is subject to change and any updates will be communicated as they become available.

Job Summary: 

The Activities Coordinator assist with planning, organizing and supervising events and activities on site to enhance the overall guest experience with the goal of creating an atmosphere of fun and excitement while maintaining the highest level of customer service in a safe environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

The Activities Coordinator is responsible for, but not limited to the following: 

• Assist with check in and check out of guests in various activities and events.
• Planning, preparation and setup of guest activities and events.
• Assist with fostering a fun filled, safe and enjoyable environment for guests.
• Ability to connect and interact effectively and efficiently with guests.
• Assist with guest queries in a friendly, timely, and efficient manner.
• Extend appropriate greeting to all guests and crew at every opportunity using their names.
• Adhere to the company’s standards regarding dress and appearance.
• Follow correct reporting procedures if faced with issues.
• Ensure compliance with safety and sanitation policies in all areas. Follow all safety regulations during duty and provide first aid support if required.
• Perform any other duties as assigned by Supervisor or designee.

 EDUCATION & QUALIFICATIONS: 

• Minimum 1 year experience working in an events environment in a hotel or related industry.
• Fluency in conversational English,
• Guest Facing Experience
• Customer service experience gained in a similar role is required.

SKILLS & SPECIFICATIONS: 

• Strong written and verbal communication skills.
• Strong Microsoft office suite skills.
• Must be physically fit.
• Must have excellent communication and planning skills.
• Ability to work in an outdoor environment.
• Ability to multi-task and think critically.

LANGUAGE REQUIREMENTS:  

• Ability to speak English clearly, distinctly, and cordially with employees and guests.  
• Ability to read and write English to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, managers, and co-workers. 

PHYSICAL REQUIREMENTS:  

• Must be physically fit.
• Must have strong customer service skills.
• Ability to work in an outdoor environment.
• Ability to multi-task and think critically.
• Previous work experience preferred.  

OTHER REQUIREMENTS:  

• Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
• Work may require employee to work inside and outside with exposure to changing climate and/or operate machinery.
• May be requested to work a different shift.

Carnival Corporation & plc is the world’s largest leisure travel company. Our portfolio of leading cruise brands includes Carnival Cruise Lines, Holland America Line, Princess Cruises, and Seabourn in North America; P&O Cruises (UK), and Cunard in the United Kingdom; AIDA Cruises in Germany; Costa Cruises in Southern Europe; and P&O Cruises (Australia) in Australia.  

The Carnival Grand Bahama Investments Limited (CGBIL), a subsidiary of Carnival Corporation & plc, seeks an Activities Coordinator.