Human Resources Associate

Job Summary:

The Human Resources Associate is responsible for completing a variety of tasks which supports the efficient operations of the Human Resources department at Celebration Key. These activities include recruiting, hiring, on-boarding of qualified staff, addressing employee queries, administering employees benefits and leave, scheduling and supporting training activities, enforcing company policies and practices, as well as supporting talent management program, employee engagement, employee relations, employee retention, health and wellness programs and administering of the department’s HRIS (Human Resources Information System) software. The Human Resources Associate is the main point of contact for employee queries on benefits and compensation matters. The Human Resources Associate works with the other members of the Human Resources team to ensure compliance with Bahamian employment laws and any other related applicable regulations. 

This position will report to the Human Resources Manager, Celebration Key.

This position will have responsibility at Celebration Key but will be part of the broader Carnival Corporation Global Ports and Destinations Development (GPDD). GPDD is responsible for the development and operations of our 6 existing Carnival-owned destinations in the Caribbean: Grand Turk (Turks and Caicos), Mahogany Bay (Roatan, Honduras), Puerta Maya (Cozumel, Mexico), Amber Cove (Puerto Plata, Dominican Republic), Half Moon Cay (Little San Salvador, The Bahamas), and Princess Cays (Eleuthera, The Bahamas). GPDD is also responsible for the development and operations of Celebration Key, the destination for which this position supports, which is expected to open in July 2025. The 6 existing destinations are expected to welcome more than 6 million visitors in 2024, with that number expected to grow significantly once Celebration Key is opened, and they include a variety of world-leading amenities such as: pristine beaches, pools, swim-up bars, water activities, food and beverage, retail, and cultural exhibits.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

The Human Resources Associate has the following duties and responsibilities: 

• Address employee inquiries about their insurance or retirement benefits presenting benefit plan summary information during new hire orientation sessions.
• Research, analyze, and administer healthcare plans and wellness programs, from medical and dental benefits to disability and family leave.
• Coordinate non-salary employee compensation like retirement plans, pensions, tuition reimbursement, and stock options.
• Assist with the administration of all benefits and retirement programs.
• Ensure the accuracy of all benefits enrollments.
• Assist with the open enrollment process.
• Advise employees, answer questions, and enroll staff in benefit and compensation programs.
• Appeal decisions made by insurance companies, resolve disputes, and solve problems with benefits and compensation programs.
• Assist in talent acquisition and recruitment program and processes by recruiting, interviewing, and facilitating the selection and hiring of qualified job applicants for open positions.
• Collaborating with Area Leads to understand skills and competencies required for job openings.
• Supports the organizational structure by working with area leads to consistently review, providing recommendations and updating for job requirements and job descriptions.
• Conduct new hire orientation based on company procedures and policies to foster a positive attitude towards organizational goals and objectives.
• Support activities for on-boarding new employees and departmental and site training.
• Handles employment-related inquiries from applicants, employees, and management.
• Educate employees on company’s goals, benefits, and rewards.
• Supports employee engagement and talent retention by resolving issues promptly, applying new rewards/recognition initiatives and benefits and organizing company vision and mission focused team building and culture essentials activities.
• Performs activities required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, employee wellness; and training and development.
• Support activities for the administration of the company’s compensation and benefit plans and policies.
• Coordinate employee engagement, wellness and employee relations activities.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, recruitment, talent management, and employment law.
• Supports compliance with company and human resources policies and procedures and Bahamas employment regulations.
• Preserve confidentiality of all employee and company sensitive information
• Performs other duties as assigned by the HR Manager or designee.

EDUCATION & QUALIFICATIONS: 

• Bachelor's degree or equivalent in human resources, management, business management, leadership, or related fields.
• At least three (3) to five (5) years minimum experience in human resources, or related role.
• SHRM-CP or similar certification preferred.
• Benefits coordination experience preferred

LANGUAGE REQUIREMENTS:  

• Ability to speak English clearly, distinctly, and cordially with employees and guests.  
• Ability to read and write English to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, managers, and co-workers. 

SKILLS & SPECIFICATIONS: 

• Experience with HR Information Systems (HRIS).
• Excellent computer skills.
• Excellent written and verbal communication.
• Proven ability to multitask and work with minimal supervision.
• Excellent attention to detail.
• Strong enthusiasm and a desire to learn.
• Ability to maintain employee confidentiality.
• Highly proficient with Microsoft Word, Excel, Outlook, and other office products

PHYSICAL REQUIREMENTS:  

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

All island employees must be physically able to participate in emergency lifesaving procedures and drills. Full use/range of motion of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency