Sep 05, 2024
Greeter - Jazz Bar (Grand Hyatt Baha Mar)
- Baha Mar
- Nassau, The Bahamas
Hospitality
Media-Journalism
Job / Advertisement Description
Position: Greeter
What you will also have already accomplished:
Description of Responsibilities
Grand Hyatt at Baha Mar's Greeter will be responsible for ensuring that guests are greeted cheerfully and seated; guests' checks processed in a timely manner, delivering outstanding guest service that exceeds guests' expectations for hotel dining experiences. Responsibilities will include, but are not limited to:
What you will also have already accomplished:
- High School Diploma
- 1 year + of experience in a restaurant greeter position or related field preferred
Description of Responsibilities
Grand Hyatt at Baha Mar's Greeter will be responsible for ensuring that guests are greeted cheerfully and seated; guests' checks processed in a timely manner, delivering outstanding guest service that exceeds guests' expectations for hotel dining experiences. Responsibilities will include, but are not limited to:
- Provide dynamic services to ensure guests are "wowed" by Baha Mar's hospitality
- Leave guests with a lasting impression by greeting promptly upon arrival and thanking them upon departure
- Answer all questions and resolve any guest complaints in a timely, friendly and professional manner
- Deliver prompt, efficient and courteous service following Grand Hyatt at Baha Mar standards of excellence
- Attend the admissions desk and also be in charge to settle all pre-sale tickets for each night.
- Ensure guests have maximum comfort at all times while waiting
- Base on operation demands, assist VIP Host with checking in VIP Tables and placing wristbands on each guest for their specific sections and any other job duties as requested.
- Assist service staff when needed in clearing, cleaning and resetting tables
- Ensure all areas are clean and tidy
- Answer calls using proper phone etiquette following Baha Mar standards
- Uphold the highest standards of courtesy and conduct exceeding expectations
- Stay current on hospitality best practices and industry trends
- Total compliance with Baha Mar's standards of operation
- Perform other duties as assigned
About Baha Mar
Baha Mar, The Bahamian Riviera, the largest and most exciting luxury resort in development in the Western Hemisphere. Opening December 2014. With over 400 hectares along one of the world’s most beautiful white sand beaches, Baha Mar will be home to astonishing surprises and artful luxury unique to the Caribbean—a distinctive melding of world-class hospitality and authentic Bahamian culture through our four distinguished brands: Rosewood, Mondrian, Grand Hyatt, and a dazzling newcomer, The Baha Mar Casino & Hotel.