Sep 05, 2024
Assistant F&B Manager - Jazz Bar (Grand Hyatt Baha Mar)
- Baha Mar
- Nassau, The Bahamas
Hospitality
Management
Job / Advertisement Description
Position Title: Assistant Food & Beverage Manager
Reports To: Food & Beverage Manager
Job Requirements:
Grand Hyatt's Assistant F & B Manager in Room Service will be responsible for overseeing the daily restaurant operations while maintaining staffing and cost controls and ensuring guests' expectations for their hotel dining experiences are exceeded. Responsibilities will include, but are not limited to:
Reports To: Food & Beverage Manager
Job Requirements:
- High School Diploma
- 3 years+ of management experience in a restaurant
- Hospitality/Tourism Assistant Manager experience preferred
Grand Hyatt's Assistant F & B Manager in Room Service will be responsible for overseeing the daily restaurant operations while maintaining staffing and cost controls and ensuring guests' expectations for their hotel dining experiences are exceeded. Responsibilities will include, but are not limited to:
- Provide dynamic services to ensure guests are "wowed" by Grand Hyatt's hospitality
- Develop and implement business strategies aligned with the company's overall mission, vision values and strategies
- Excellent knowledge of food and beverage, including being able to service and sell the product
- Monitor guests' needs on a continual basis, ensuring all requests are promptly fulfilled
- Answer all questions and resolve any guest complaints in a timely, friendly and professional manner
- Coordinate the set-up of restaurant and lounge area following company standards
- Manage staff and coach front line servers on effective service techniques
- Develop and implement strategies to achieve revenue and profit goal
- Increase sales by coaching employees on effective sales techniques
- Maximize productivity by using forecasting techniques to schedule staff
- Liaise with chef to monitor inventory supply
- Maintain accurate paperwork for comps, inventory levels, scheduling, payroll and employee records
- Conduct regular meetings and ensure employees adhere to established policies and procedures
- Monitor and follow-up on employee training to ensure Grand Hyatt's standards of service are understood
- Uphold the highest standards of courtesy and conduct exceeding expectations
- Proactively support all hotel restaurant tactics always adhering to company policies
- Suggest new techniques of service for maximum guest satisfaction at minimum operating costs
- Total compliance with Grand Hyatt's standards of operation
- Stay current on hospitality best practices and industry trends
- Perform other duties as assigned
About Baha Mar
Baha Mar, The Bahamian Riviera, the largest and most exciting luxury resort in development in the Western Hemisphere. Opening December 2014. With over 400 hectares along one of the world’s most beautiful white sand beaches, Baha Mar will be home to astonishing surprises and artful luxury unique to the Caribbean—a distinctive melding of world-class hospitality and authentic Bahamian culture through our four distinguished brands: Rosewood, Mondrian, Grand Hyatt, and a dazzling newcomer, The Baha Mar Casino & Hotel.