Job Requirements:
Under the general guidance of the F&B General Manager, perform all duties to be responsible for the efficient service of food and beverage to all guests staying in the Hotel and for ensuring that standards and guest equirements are met at all times.
- Prefer a minimum of six (6) months experience as a In Room Dinning Server
- Must have an exceptional personality and hospitality driven attitude
- Possess a gracious, friendly, and fun demeanor
- Ability to multitask, work in a fast-paced environment and have a high level attention to detail
- Maintain positive and productive working relationships with other employees and departments
- Ability to work independently and to partner with others to promote an environment of teamwork
- Must be able to stand or walk a minimum eight-hour shift.
- Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
- Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
- Must have excellent communication skills and be able to read, write, speak and understand English.
- Must be able to work inside and outside at all times of the year as needed, based upon business volumes.
Description of Responsibilities:
- Must love and support their TEAM!
- Must love and take care of guests!
- Must say "yes" and "thank you" often!
- Transport tables/trays from Room Service area to guest rooms
- Ensure all standards of food presentation are maintained
- Enter guest rooms and place the table/tray by following established departmental procedures
- Set up and deliver amenities to designated rooms
- Present check to guest for signature/payment
- Open and serve wine/champagne bottles
- Effectively communicate with kitchen staff and servers