Public Areas Attendant - Public Areas (CTF Shared Services)

What you will also have already accomplished:

•High School Diploma

•1 year + of cleaning attendance experience preferred

•Hospitality/Tourism resort experience preferred

Description of Responsibilities

Baha Mar's Public Area Attendant will work together with the Housekeeping Manager to clean and maintain assigned public areas; ensuring guests' expectations for the Resort are exceeded. Responsibilities will include, but are not limited to:

•Provide dynamic services to ensure guests are "wowed" by Baha Mar's hospitality and cleanliness

•Clean all public areas of the resort, including restrooms, with the proper chemicals/tools according to hotel standards to ensure positive guests' experience

•Perform tasks including, but not limited to, cleaning and polishing furniture and fixtures, vacuuming, mopping, sweeping, washing windows and aquarium glass, removing and disposing of trash and emptying ashtrays

•Follow all required safety and standard operating procedures.

•Clean and restock public restrooms

•Report maintenance deficiencies and items in need of repair

•Stock and maintain supply rooms, as needed

•Resolve any guest complaints in a timely, friendly and professional manner

•Manage time efficiently to meet commitments

•Greet guests in a friendly manner

•Uphold the highest standards of courtesy and conduct exceeding expectations

•Total compliance with Baha Mar's standards of operation

•Stay current on hospitality best practices and industry trends

•Perform other duties as assigned