CLICKBOX is the first of its kind, regionally focused Smart Parcel Locker and Delivery solution.
Our value proposition is modernizing and optimizing the last mile experience through a re-imagined, technology first, delivery model. We are expanding our network while developing bespoke solutions for businesses and consumer serving entities across the region.
ACCOUNT MANAGER & CUSTOMER SUCCESS
This role oversees all aspects of Merchant and Customer Success and is responsible for developing the strategy and executing it to achieve best in class customer satisfaction. This role will support the development of the commercial offering of the business for both merchants and end customers. It will be an active role in the marketing needs of the business.
This role is truly cross functional and will influence the growth and success of the business.
This role is responsible for ensuring the best possible experience for our customers by developing effective customer service procedures, supporting the commercial team with merchant onboarding, reporting and development.
The role requires a strong demonstrated capability and track record in both account management and driving innovative improvements to help create an industry leading exceptional customer experience.
Interested applicants may email their resume to email@example.com on/before November 8, 2021.