Apr 14, 2021

Cocktail Server - Marcus (HYA)

  • Baha Mar
  • Nassau, The Bahamas

Job / Advertisement Description

Job Requirements:

  • High School Diploma
  • 1 year + of Cocktail Server experience in a restaurant/bar preferred
  • Hospitality/Tourism experience preferred

Description of Responsibilities

Grand Hyatt at Baha Mar's Cocktail Server will be responsible for providing exemplary beverage service to guests, ensuring quality presentation and always exceeding expectations. Responsibilities will include, but are not limited to:
  • Provide dynamic services to ensure guests are "wowed" by Baha Mar's in-house hospitality
  • Develop and implement service strategies aligned with the company's overall mission, vision values and strategies
  • Excellent knowledge of beverages, including being able to service and sell products
  • Take and deliver beverage menu orders to guests and ensure correct and prompt delivery of orders
  • Prepare check and deliver to guests when finished
  • Clear, clean, reset, and maintain station during shift
  • Follow all proper cash, credit card, and room charge procedures
  • Monitor guests' service needs on a continual basis, ensuring all beverage requests are delivered accurately and in timely manner
  • Answer all questions and resolve any guest complaints in a timely, friendly and professional manner
  • Uphold the highest standards of courtesy and conduct exceeding expectations
  • Total compliance with Baha Mar's standards of operation
  • Stay current on hospitality best practices and industry trends
  • Perform other duties as assigned