Dec 21, 2020

Assistant Director of Operations - Lifeguards (BBAY)

  • Baha Mar
  • Nassau, The Bahamas

AD Description

What you will also have already accomplished:
  • Associates Degree preferred
  • 3 years + of Lifeguard management experience
  • Training in Water Rescue required
  • Certified in CPR and life saving techniques required
Description of Responsibilities

Baha Mar's Assistant Director of Operations - Waterpark will work together with the General Manager to manage, direct and coordinate the daily activities of the operations team, rides, slides and attractions to ensure guest safety while in the waterpark. Responsibilities will include, but are not limited to:
  • Oversee the management of the Operations team ensuring the highest standards are met
  • Ensure the park meets financial targets trough tracking expenditures and revenue
  • Manage the daily operations of the park including operations and safety departments
  • Establish emergency action plan and procedures in the event of an emergency
  • Monitor all activities at the waterpark to prevent accidents
  • Organize and deliver training to all operations team in proper lifeguard techniques and protocols
  • Ensure that all ride manufacturer guidelines and SOP's regarding ride dispatch and guest safety are followed
  • Communicate on a continuous basis regarding problems, planning, training implementation and control as it applies to the Operations department
  • Manage schedules and direct operations team understanding all assigned tasks
  • Ensure Operations team have complete knowledge of all waterpark services, hours of operation, all equipment and services available for guests, all safety and sanitation regulations, and availability and proper use of equipment and supplies
  • Investigate and resolve guest complaints promptly, ensuring guest satisfaction
  • Uphold company's key values and brand standards to encourage team to maintain culture of excellence and achieve top results
  • Ensure seamless flow of information between Operation Department and other waterpark staff and management
  • Stay current on new trends and best practices in waterpark operations
  • Perform other duties as assigned