Nov 19, 2020

Miniature Golf Supervisor- ResortServices

  • Baha Mar
  • Nassau, The Bahamas

AD Description

Brand: Resort Services
Job Title: Miniature Golf Supervisor
Reports to: Golf Course Manager
Baha Mar's Miniature Golf Supervisor will work together with key members of Resort Services management and is responsible for supervising the daily operations of the Miniature Golf Course.

The Baha Mar culture begins with PASSION.

We have a passion for "BETTER THAN BEST" that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can "own the wow!"
  • Care deeply
  • Have a generous spirit
  • Thrive as part of a team
  • Pay exacting attention to details
  • Create emotional connections with our guests
  • Be strongly committed to Baha Mar's success

What you will also have already accomplished:
  • High School Diploma
  • 1 year + of experience in a guest services related, supervisory role
  • Hospitality experience preferred
  • Excellent verbal and written communication skills

Description of Responsibilities
Baha Mar's Miniature Golf Supervisor will work together with key members of Resort Services management and is responsible for s upervising the daily operations of the Miniature Golf Course. Responsibilities will include, but are not limited to:
  • Provide dynamic services to ensure guests are "wowed" by Baha Mar's hospitality
  • Welcome and greet all patrons to the miniature golf facility
  • Assist guests with their miniature golf experience
  • Supervise the team of Mini Golf Attendants
  • Selling and upselling miniature golf related merchandise & products
  • Ensure that cash handling procedures are followed
  • Process charges for miniature golf services and products
  • Total compliance with Baha Mar's standards of operation
  • Stay current on hospitality best practices and industry trends
  • Take miniature golf related reservations
  • Document all reservations via the reservation system
  • Inform patrons about our miniature golf program, and all offerings
  • Ensure miniature golf course and surrounding areas are kept clean and properly maintained
  • Follow-Up with all guest both mini golf and other related concerns
  • Work with management to interview, select, train and develop Mini Golf staff
  • Prepare and communicate work schedules for team and ensure timekeeping tasks are completed
  • Facilitate daily mini golf activities and group programs
  • Oversee miniature golf operations
  • Perform other duties as assigned