Achieve Test Prep is currently seeking several Business Office Representatives to be part of an energetic and positive team of committed professionals dedicated to assisting customers. Employees are expected to provide a high level of Customer Service in an online environment, upsell courses when needed, and positively represent the Achieve Test Prep brand.
100% Work from home / Telecommute
To be considered for a job at Achieve Test Prep you MUST apply at our company website -
- Must be able to write and speak fluent English
- High School Diploma (graduate) or 1-3 years of conclusive experience
- Location - Homebased outside USA - see list of countries Achieve Test Prep operates
- Full-time position with a set schedule. Scheduled shifts available between 8 am - 9 pm Eastern Time, from Monday to Saturday
- Analyzing, interpreting and communicating financial information
- Answering incoming questions from customers with questions about program, courses and financial options
- Making outbound calls to customers to deal with account information (transcript reviews, financial options, course additions/removals)
- Receiving and checking customers complaints
- Customer focus
- Attention to detail
- Sales and retention experience is a plus
To be considered for this position you MUST
apply for the job directly through the Achieve website (3rd party applications will not be accepted) AND
answer all pre-screener questions. Failure to comply with both will result in immediate rejection. BenefitsWhy Work for Achieve Test Prep?
Achieve helps working college students assess their ability to earn college credits using the credit-by-exam process. For those who are not exam-ready, Achieve provides online exam prep courses and 1:1 tutoring, facilitated by seasoned instructors, to increase students' likelihood of earning college credits via credit-by-exam.
Our purpose is to increase the number of working college students that graduate and do so in a way that protects students' financial health.
Employee engagement and development is one of the keys to our success at Achieve! We believe our employees empower our company and are the reason for our success. Embracing a work-from-home model for the entire company, all employees enjoy a better work-life balance through flexible work schedules. We offer on-the-job training and career advancement opportunities. Does Achieve sound like the place for you? Apply today
To learn more about us visit our website Achieve Test Prep