The Business Relationship Manager functions to support and advance business objectives. Additionally will shape business demand by: ensuring value optimization and communication; and enabling continuous improvement in all areas of the organization.
Responsibilities include but are not limited to:
Initiate and develop relationships with clients for business growth.
Stay abreast of recent industry trends.
Develop and maintain detailed business plans for client projects.
Work with management in developing timely solutions for client requirements.
Conduct business reviews with clients on periodic basis.
Contact and follow-up on qualified clients for new opportunities.
Address customer issues/concerns in accurate and timely manner.
Work closely with clients to understand the business needs and to explore opportunities for growth.
Provide business advice and consultancy to clients in effective manner.
Maintain strong knowledge of company's products, pricing, policies etc, so as to educate clients on benefits
Identify present and future business development opportunities with new and existing clients.
Maintain strong relationship with existing customers for business retention.
Maintain security and confidentiality of client information.
To be considered for the position you must answer the following questions in the cover letter section when applying to the job.