Feb 11, 2020

Slot Technical Manager

  • Baha Mar
  • Baha Mar Boulevard, Nassau, The Bahamas
Full Time Casino Electronics Hospitality & Tourism Hotel Manager

AD Description

Job Title:          Slot Technical Manager

Reports to:       Director of Slot Technical Operations

Baha Mar Casino’s Slot Technical Manager will work together with the Director of Slot Technical Operations and is responsible for extensive budgeting, management of a team, promoting safe work practices and overseeing all repair and maintenance for slot machines to ensure a great guest experience.

The Baha Mar culture begins with PASSION.

We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!”

  • Care deeply
  • Have a generous spirit
  • Thrive as part of a team
  • Pay exacting attention to details
  • Create emotional connections with our guests
  • Be strongly committed to Baha Mar’s success

 What you will also have already accomplished:

  • Bachelor’s degree in Electronics or Computer Technology or related discipline

And/or

  • 5 years + of equivalent experience in electronics and/or casino slot technician experience at a management/supervisory level
  • Opening experience in the hospitality and/or casino industry

 

Description of Responsibilities

Baha Mar Casino’s Slot Technical Manager is responsible for extensive budgeting, management of a team, promoting safe work practices and overseeing all repair functions for slot machines to ensure a great guest experience. Responsibilities will include, but are not limited to:

  • Supervise the training and skill development of slot technicians, ensuring strict adherence to casino policies and procedures
  • Ensure compliance of all rules and regulations pertaining to the installation, movement, storage and modification of all slot products
  • Provide and control the acquisition of supplies, materials, components and gaming equipment necessary for utilization within the department
  • Create and maintain preventative maintenance and repair programs to ensure slot machines and table games are in good working order and down times are minimized
  • Oversee all slot technical projects i.e. installations, conversions, upgrades, slot moves/removals.
  • Analyze physical layouts of slot machines and recommend appropriate changes to enhance utilization, manpower and floor space
  • Responsible for ensuring that all slot machine software and hardware are in compliance with government regulations
  • Assist in planning, developing and implementing slot machine, bank(s) or layout changes
  • Ensure full compliance with departmental internal controls, policies, procedures and regulations
  • Maintain knowledge of and ensure full compliance of local jurisdiction gaming laws
  • Process initial paperwork and checkout of new slot machines for audit and data processing purposes
  • Review, recommend and/or revise policies and procedures within the slot department that support initiatives and enable efficient, cost-effective operation
  • Review daily and monthly reports on slot revenues, expenditures and staffing
  • Ensure effective communication is maintained by informing employees of plans and progress while conducting employee discussions at regular intervals
  • Provide exceptional service to guests and employees when performing job duties.
  • Rely on experience and judgement to plan and accomplish goals
  • Possess a certain degree of creativity and latitude
  • Demonstrate strong computer skills with experience in Microsoft Word, Excel, Outlook, and Power Point
  • Possess excellent written, verbal, and interpersonal communication skills
  • Be accurate and detail-oriented
  • Demonstrate excellent problem solving skills
  • Perform other duties as assigned