Jan 21, 2020

Online Customer Service Representative

  • 242 Jobs
  • Nassau, The Bahamas
Contract Administrative & Support Services Customer Service

AD Description

Online Customer Service Representative

The Customer Service Representative attracts potential customers by answering questions; suggesting information about the service and fulfilling customer needs to ensure customer satisfaction.

Job Functions:

  • Assist clients with general questions
  • Answer live online chat during normal business hours
  • Engage with clients to achieve a sale or opportunity to meet with a sales person
  • Follow up with all online price quotes via e-mail and phone
  • Respond to all inquiries promptly (within same business day)
  • Ability to learn all services inside and out so all questions can be answered
  • Maintain a positive and professional attitude toward clients at all times
  • Ability to communicate with necessary colleagues to relay proper information or receive answers needed
  • Ability to use a computer
  • Ensure client satisfaction