Jan 07, 2020

Event Planning Manager

  • Grand Hyatt Baha Mar
  • Grand Hyatt Baha Mar, Nassau, The Bahamas
Full Time Hospitality & Tourism Hotel Manager Production/ Events

AD Description

Job Title:          Event Planning Manager

Reports to:       Director of Event Operations

Grand Hyatt at Baha Mar’s Event Planning Manager will act as the liaison between Meeting Planners and the hotel staff. Responsibilities include: administering the Sales agreement, detailing all Food, Beverage and A/V needs, managing room blocks and pick up, billing instructions and final review. Event Planning Managers also are the on-site contacts and are responsible for the smooth execution of all events.

The Baha Mar culture begins with PASSION.

We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!”

  • Care deeply
  • Have a generous spirit
  • Thrive as part of a team
  • Pay exacting attention to details
  • Create emotional connections with our guests
  • Be strongly committed to Baha Mar’s success

What you will also have already accomplished:

  • A true desire to satisfy the needs of others in a fast paced environment. Refined verbal and written communication skills
  • A minimum of 1-3 years of hotel event sales/event planning or comparable experience preferred
  • Prefer two years hotel experience or completed Event Management trainee program
  • Preferd candidate has completed PSS or equivalent training

Description of Responsibilities

Grand Hyatt at Baha Mar’s Event Planning Manager will be responsible for servicing Sale bookings.This position acts as the liaison between Meeting Planners and the hotel staff. Responsibilities include: administering the Sales agreement, detailing all Food, Beverage and A/V needs, managing room blocks and pick up, billing instructions and final review. Event Planning Managers also are the on-site contacts and are responsible for the smooth execution of all events.  :

 

  • Ensure optimum delivery of Event Services, balancing a pragmatic approach with the need to consistently deliver services to a standard of excellence
  • Provide dynamic services to ensure guests are “wowed” by Grand Hyatt at Baha Mar’s hospitality
  • Develop and implement event planning strategies aligned with the company’s overall mission, vision and values
  • Maximize productivity by using forecasting techniques to service Sale Bookings
  • Provide leadership and direction to the events team, ensuring that all banquet/conference events are properly executed
  • Work collaboratively with the Food and Beverage Director, Supervisors, Meeting Planners and Rooms Division to properly execute any Event on site
  • Inspect the function set up prior to the event to ensure specifications have been executed
  • Manage staffing levels to minimize labor cost while maximizing excellent guest service
  • Lead staff to maintain the highest levels of guest service
  • Review products and services and analyze variances while taking corrective actions
  • Monitor and follow-up on employee training to ensure Baha Mar standards of service are understood
  • Uphold the highest standards of courtesy and conduct exceeding expectations
  • Proactively support all Events Planning tactics always adhering to company policies
  • Total compliance with Grand Hyatt at Baha Mar’s standards of operation
  • Stay current on industry trends and health ordinances
  • Perform other duties as assigned