Jun 12, 2019

Slot Technician

  • Baha Mar
  • Baha Mar Boulevard, Nassau, The Bahamas
Full Time Hospitality & Tourism Hotel Technician

Job Description

Job Title: Slot Technician

Reports to: Slot Technical Supervisor

Baha Mar Casino’s Slot Technician will work together with the Slot Technical Manager and is responsible for the troubleshooting, repair, service, modifications and preventative maintenance of all electronic gaming devices.

The Baha Mar culture begins with PASSION.

We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!”

  • Care deeply
  • Have a generous spirit
  • Thrive as part of a team
  • Pay exacting attention to details
  • Create emotional connections with our guests
  • Be strongly committed to Baha Mar’s success

What you will also have already accomplished:

  • A High School Diploma and/or 1 year of technical experience in electronics or computer technology

Description of Responsibilities

The Baha Mar Casino’s Slot Technician will be responsible for the troubleshooting, repair, service, modifications and preventative maintenance of all electronic gaming devices.  Responsibilities will include, but are not limited to:

  • Resolve all technical/electrical faults on all makes of slot machines and table game equipment; reporting any machine malfunctions to the Slot Technical Supervisor
  • Perform preventative maintenance on all gaming equipment on a schedule basis
  • Provide customer service support by responding to guests’ inquiries regarding the machines within the Casino Slot Operation including features, terms, symbols and denominations
  • Repair and restore machine malfunctions including bill and ticket jams
  • Perform general maintenance and cleaning of all Slot Operation machinery including machine lighting
  • Report any suspicious activity or security threat in the Casino to management and the surveillance team
  • Submit daily reports/log of events of occurrences including, machine errors, games down for parts, complaints and suggestions to the Slot Technical Supervisor
  • Assist in the slot drop to ensure drop team issues are resolved
  • Assist in promotional activities including slot competitions and tournaments as well as tracking the play activity of regular slot patrons
  • Assist in the troubleshooting of all Table Game equipment in the absence of a Table Games/Slot Technician
  • Perform other duties as assigned