Customer Service Representative

  • X-Press It
  • Nassau, New Providence, The Bahamas
  • Jul 12, 2018
Full Time Customer Service & Call Center Hospitality & Tourism

Job Description

We are looking for a responsible and highly motivated individual to fill the role of a Customer Service Representative. The successful candidate will be required to develop a comprehensive understanding of the customer service policies and facilitate an exceptional service experience for our customers. 

PRIMARY RESPONSIBILITIES:

  • Educating customers on the services offered by the Company
  • Assisting customers with the invoicing process
  • Processing of payment transactions
  • Facilitating the distribution of packages to customers
  • Addressing customer concerns efficiently and within a timely manner

 

KNOWLEDGE AND SKILLS:

  • Must have at least 2 years full-time work experience in a customer service related  field
  • Professional demeanor and a demonstrated commitment to providing exceptional customer service including complaints resolution
  • Working knowledge of computers, including, Microsoft office suite,  navigating e-mails and online purchasing
  • Ability to multi task in a fast paced working environment
  • Strong written and verbal communication and interpersonal skills
  • Team oriented

Candidates that meet the above criteria are asked to upload a copy of their detailed resume when applying or e-mail your resume to  resume@xpressitinc.com.

X-Press It sincerely thanks all applicants for their interest in becoming a part of our team, however, only those applications being considered will be contacted.