May 14, 2019

Surveillance Monitor

  • Atlantis
  • Atlantis Bahamas, Paradise Island, Bahamas
Full Time Hospitality & Tourism Hotel

Job Description

Job Title: Surveillance Monitor

About the Company

Atlantis, Paradise Island - the most popular resort destination in the Bahamas - features the world's largest open-air marine habitat; Aquaventure water park, including the iconic Mayan Temple's Leap of Faith slide; 11 unique pools; renowned beaches; 18-hole golf course; the largest casino in the Caribbean; over 21 restaurants, 19 bars & lounges and Aura nightclub. Atlantis also offers a multitude of unique accommodations, including the iconic Royal Towers and the stylish Cove Atlantis.

Job Summary

Responsible for observing, interpreting and reporting by way of the resort's close circuit television system, all aspect of the Casino operation relative to the Lotteries and Gaming Act of the Bahamas and the Company's accounting and internal control procedures.

Main Duties & Responsibilities

Conducts oneself with a high degree of integrity and professionalism on the job and in general.

Exercises the utmost degree of confidentiality as it relates to departmental operations and or information.

Adheres to all company and departmental policies, rules, customs and procedures.

Develops a broad and thorough knowledge of the Company’s Accounting and Internal Controls and House Rules governing the conduct of Table Games, Slots Operations, Cage Operations as well as other operations within the Casino.

Monitors all Casino related activities to ensure compliance with the Lotteries and Gaming Act, the Company’s Accounting and Internal Controls and Departmental Standard Operating procedures.

Develops a good working knowledge of Emergency Procedures and their implementation in the event of an Armed Robbery, Bomb Threat, Fire, Power Failure, Hurricane and any other emergencies likely to endanger patrons, employees or property.

Using the departments tracking tool logs any and all incidents that contravene the Lotteries and Gaming Act and or Company policies, rules and procedures.

Continually assesses coverage capabilities with a view to recommending where improvements can be made relative to the type, location and or positioning of cameras.

Monitors the general upkeep of the Surveillance equipment ensuring that all faults are logged in the Equipment Fault register and or brought to the attention of the Surveillance Technicians for their immediate attention.

Expected to undergo additional training, attend seminars and or Surveillance Workshops, held here and or abroad, so as to enhance the overall Operations.

Adheres to all instructions emanating from the Surveillance Executive Director and or the Surveillance Room Manager.

Performs other reasonable duty as may be required by management


Strong interpersonal and analytical skills with ability to work with a diverse group of colleagues
Exceptional verbal and written communication skills
Ability to thrive in a fast paced, high workload environment and be able to adjust to changing priorities
Detail oriented
Computer literate
Must be highly confidential
Must have working knowledge of various casino games
Knowledge of the Lottery and Gaming Act a plus