Apr 16, 2019

Tower Manager

  • Atlantis
  • Atlantis Bahamas, Paradise Island, Bahamas
Full Time Hospitality & Tourism Hotel Housekeeping Manager Management

Job Description

Job Title: Tower Manager- Royal


About the Company

A unique ocean-themed resort destination, Atlantis offers a variety of accommodation choices, from the relaxed tropical ambience of the Beach and Coral Towers, to the iconic Royal Towers, to the sheer luxury and contemporary all-suite style of The Cove. With its enviable location directly on Paradise Beach, The Reef features all the comforts of home in spacious studios and one-bedroom suites. Regardless of where you choose to stay, you will enjoy full access to the wonders of Atlantis. Come and explore a world beyond extraordinary.


Job Summary

Assists Director of Housekeeping to plan, organize, coordinate, and assign workload. Selects trains and manages staff.


Main Duties & Responsibilities

Inspects and evaluates guest rooms
Ensures guestrooms are cleaned and maintained according to the hotel’s standards.
Monitors supply of all cleaning materials, amenities and linen.
Supervise monthly linen inventory for respective tower.
Examines manager’s reports and inspect all Out-of-Order rooms daily.
Maintains a good working knowledge of cleaning supplies and their proper usage and mechanical equipment and their maintenance.
Ensures the cleanliness and maintenance of tower guest rooms, hallways, stairwells, elevators and linen rooms to the hotel’s standards.
Monitors key control procedures.
Monitors maintenance requests and ensures timely attention to it.
Supervise section staff ensuring that departmental policies and procedures are followed.
Trains, counsels and motivates staff.
Carries out progressive disciplinary action when necessary.
Handles guests’ complaints in accordance with hotel policies.
Performs other reasonable duties that may be requested from time to time.

Requirements

College degree preferred but not essential
Minimum job experience level two years in a Supervisory position, or five years in a Housekeeping or Public Areas position.
Computer literacy in:
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Demonstrated knowledge of service and Housekeeping operations in high volume environment
Proven knowledge of financial and operational management
Strong communication skills