Mar 27, 2019

Senior Manager, People Business Partner

  • BTC
  • Nassau, The Bahamas
Full Time Human Resources Manager Telecommunications

Job Description

Senior Manager, People Business Partner
Location: Bahamas

Purpose of the Role


This role works as a business partner, helping to influence, challenge and support the achievement of the business strategy through our people in Bahamas.

The objective of this role is to shape, drive and implement the People strategy that aligns to the needs of the local markets, the regional as well as the wider C&W and LLA organizations.


Primary Accountabilities


  • Partner with business leaders to drive and shape a people strategy that supports the functional, divisional strategy and wider LLA strategy and aligns with changing business needs
  • Build a strong relationship with senior leaders, establishing a role on the leadership team
  • Work collaboratively across the People Team to support and project manage cross-People Team initiatives e.g. talent and succession management, leadership development etc
  • Drive tangible improvements in people engagement
  • Analyse data to drive improvements in all aspects of people management including engagement, attrition, attendance management, reward and recognition; resourcing and benchmarking
  • Promote a high-performance culture and ensure talent is identified and developed to contribute to our competitive edge
  • Review and improve organizational design within the division to ensure maximum efficiency together with the highest standards in customer experience
  • Lead on People elements of business transformation, driving improvements in business performance through capability
  • Ensure a strong customer-focused people service is delivered to the business and that each people process is consistent and high quality
  • Manage the development and implementation of People initiatives and ensure appropriate resourcing and delivery
  • Accountable for the effective delivery of all cyclical people activity for client group.  For example: annual salary review, performance management and engagement activities. 
  •  Engage the new People Operating Model leveraging the strengths of our People Centers of Excellence (COEs) and promoting the People Share Service to ensure outstanding and full-service support to the business
  • Be able to work in a Matrix Regional organization




  • Highly skilled at managing relationships and conflicting priorities, with the ability to coach and develop professionals and show diplomacy, maturity and the ability to keep confidences
  • Exceptional influencing skills
  • Excellent communication skills, including verbal, written and presentation skills
  • Organizational skills, ability to set priorities and meet challenging deadlines
  • Self-directed individual with initiative, analytical and problem-solving skills
  • Project Management skills from concept to planning, implementation and evaluation, strategic planning skills
  • Consulting, influencing and facilitation skills, with the ability to justify and sell ideas to senior management and the ability to work with teams to identify issues and solve problems
  • Customer service skills, listening and understanding client business priorities
  • Interpersonal skills, ability to give and receive constructive feedback, ability to interact and partner with people at all levels including Executives and at all locations
  • A high-level understanding of all aspects of People (including Compensation, Benefits, Training, Organizational, Development, Employee Relations, Recruiting, etc.)
  • A high level of skills in managing organizational change.
  • Flexibility, Team Orientation, ability and willingness to learn
  • Microsoft Office, Outlook, Word, PowerPoint, Excel skills
  • Significant Human Resources experience in multiple disciplines
  • Degree required or equivalent experience
  • 5 to 7 years post-graduate experience as a People Business Partner ( HRBP) or multi-dimensional experience in different HR jobs at progressively higher levels or laterally.