Rosewood Baha Mar

It is said that life is a journey. We believe that each life is made of many journeys - Inspiration, wonderment, commerce, curiosity, or the simple joy of discovering something new everyday. Joining Rosewood is not just joining a company, but a culture. An enrichment culture where one is inspired to look at life as a living canvas of limitless possibilities. A culture where we are impassioned to create indelible memories each and every day, for ourselves, for each other and for our guests. If you are Intuitive, Refined and Engaging, we welcome you to explore and discover the Rosewood journey with us.

Rosewood Baha Mar Nassau, New Providence, The Bahamas
Dec 03, 2017
Full Time
Job Title:Wedding Sales Specialist Education:Bachelor's Degree Location:Rosewood Baha Mar - Nassau, BS (Primary) Career Level:Manager Category:Event Sales Job Type:Full-time Compensation Currency:USD     Job Description The Wedding specialist is responsible for organizing; coordinating and helping couples deliver successful wedding events. The Wedding specialist routinely focuses on professional efforts on nuptial celebrations and works closely alongside the couple and their clients to choose vendors to deliver breath-taking and memorable special event celebrations.  This position is also responsible for a myriad of tasks including interviewing and hiring vendors, selecting and ordering materials, negotiating rates, coordinating the sequence of events, following up with guests and vendors and producing full-scale events.   Essential Functions:   Responsible for short and long term planning and the management of Weddings and Milestone events.  Maintains or exceeds budgeted sales and profits in all Wedding Services areas. Achieve yearly targeted revenue goals as outlined annually. To actively seek out partnerships with Wedding Planners, Event Companies handling Wedding -arrangements and Wedding Industry specialists to generate leads Work with the Director of Sales & Marketing to develop and implement effective marketing plans for generating wedding revenues and room nights. To plan and implement wedding annual FAMs and seasonal events including a wedding showroom with both execution, logistics with the event organizer, booth decoration and client interaction throughout the event. To maximize Wedding Event revenue functions by best utilizing both the Rosewood Ballroom and Wedding Pavilion function space area, as well as uncover additional unique venues while practicing yield management. Conduct competitor analysis of the destination wedding market hotel venues, prices, packages and rates. Development Rosewood Baha Mar weddings offerings. Develop Wedding proposals and contract templates, to be used for each individual customer.   Conduct weekly sales calls to develop key partnerships with wedding planners and attend in-market events with the purpose to promote weddings. Work closely with Chef and Pastry Chef on menus and customizable requests as needed. Develop and implement Wedding service standards, including but not limited to sales, planning, marketing, servicing and administrative procedures Establish partnership marketing with luxury brands associated with the Wedding Industry, including Fashion, Jewellery and Design.   Develop cross promotion opportunities with sister hotels. To assist the Online Manager with Wedding Website exposure, advertising and blogger comments. - To monitor Wedding Website Chat rooms Conducts property wide site tours for both prospective clients and existing customers. Provide creative site tours, client planning visits, and throughout the planning process of the wedding to maximize the customer experience and increase ancillary hotel revenue. Continue to find new ways to service groups and develop creative solutions to meet customer’s demand. Perform to luxury service standards when working with both external and internal customers.  Ensure each Event program is delivered flawlessly and to the satisfaction of both the wedding planner, bride and the attendees. Produce and distribute detailed resumes to hotel operational departments and communicate effectively customer’s needs to exceed expectations. Setup, lead and review pre and post Event reviews and billings with the client and hotel departments.   Review all invoices that are sent to the client.  The invoice should be accurate and timely to maximize return of business. Responsible for the compilation of all cancellation/attrition charges for each group.   Job Requirements   The individual must possess the following knowledge, skills and abilities to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.   ·        Demonstrate ability to provide clear and pleasant telephone communication to all callers. ·        Ability to uphold and enforce hotel’s standards, policies and procedures with self and staff. ·        Ability to prioritize and organize work assignments. ·        Ability to motivate staff and maintain a cohesive team. ·        Must have broad knowledge of the Hotel’s market segments and client mixtures. ·        Must be computer literate. ·        Must be able to work well under pressure ·        Demonstrate attention to detail ·        Ability to maintain discretion and confidentiality of all guests and hotel information at all times. ·        Ability to work cohesively with other departments as part of a team ·        Ability to perform basic mathematic computations.     QUALIFICATION STANDARDS:   Education:   Any combination of education, training or experience that provides the required knowledge, skills and abilities.  Bachelor’s degree or diploma in hospitality, marketing or event management.   Experience: Three years or more of progressive hotel Catering/Catering & Event Services experience with at two years in a wedding sales. Licenses or Certificates: Strong computer knowledge in Windows environment as well as proficiency in property management system and catering management systems (preferably Opera and Sales Force). The Certified Meeting Planner (CMP) designation will be an asset.   Grooming:     All employees must maintain a neat and well-groomed appearance (specific standards available).