ACHIEVE TEST PREP

Do you enjoy flexibility and the ability to work from home? Achieve provides online prep exam courses to increase students' likelihood of earning college credits via credit-by-exam. We are a fully virtual organization with all team members working 100% remotely. Our Chat Support Reps provide support to customers chatting via our website, who require information about the company itself and how we can help them to pursue their career objectives, through higher education. They also ensure that they guide customers to the relevant departments in instances where they are unable to resolve any issues which are raised by customers. They spend their entire day handling chat messages from prospects and current customers, using appropriate scripts. May handle other related projects or tasks as necessary in between chats or turing times with lower volume. Responsibilities: Answer incoming chats in less than 30 seconds Generate sales leads Maintain a high level of competence by...