Baha Mar, The Bahamian Riviera, the largest and most exciting luxury resort in development in the Western Hemisphere. Opening December 2014. With over 400 hectares along one of the world’s most beautiful white sand beaches, Baha Mar will be home to astonishing surprises and artful luxury unique to the Caribbean—a distinctive melding of world-class hospitality and authentic Bahamian culture through our four distinguished brands: Rosewood, Mondrian, Grand Hyatt, and a dazzling newcomer, The Baha Mar Casino & Hotel.

 

Full Time
Baha Mar Baha Mar Boulevard, Nassau, The Bahamas
Job Title: Slot Technician Reports to: Slot Technical Supervisor Baha Mar Casino’s Slot Technician will work together with the Slot Technical Manager and is responsible for the troubleshooting, repair, service, modifications and preventative maintenance of all electronic gaming devices. The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: A High School Diploma and/or 1 year of technical experience in electronics or computer technology Description of Responsibilities The Baha Mar Casino’s Slot Technician will be responsible for the troubleshooting, repair, service, modifications and preventative maintenance of all electronic gaming devices.  Responsibilities will include, but are not limited to: Resolve all technical/electrical faults on all makes of slot machines and table game equipment; reporting any machine malfunctions to the Slot Technical Supervisor Perform preventative maintenance on all gaming equipment on a schedule basis Provide customer service support by responding to guests’ inquiries regarding the machines within the Casino Slot Operation including features, terms, symbols and denominations Repair and restore machine malfunctions including bill and ticket jams Perform general maintenance and cleaning of all Slot Operation machinery including machine lighting Report any suspicious activity or security threat in the Casino to management and the surveillance team Submit daily reports/log of events of occurrences including, machine errors, games down for parts, complaints and suggestions to the Slot Technical Supervisor Assist in the slot drop to ensure drop team issues are resolved Assist in promotional activities including slot competitions and tournaments as well as tracking the play activity of regular slot patrons Assist in the troubleshooting of all Table Game equipment in the absence of a Table Games/Slot Technician Perform other duties as assigned
Jun 12, 2019
Full Time
Baha Mar Baha Mar Boulevard, Nassau, The Bahamas
Job Title: Players Club Representative Reports to: Players Club Supervisor Baha Mar Casino’s Player’s Club Representative will work together with the Casino Team in attracting, developing and maintaining relationships with players to deliver the best gaming experience under the sun.   The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success   What you will also have already accomplished: High School Diploma; College Degree in Marketing; Hospitality/Tourism or related field preferred 3 years + of Casino experience preferred Description of Responsibilities Baha Mar Casino’s Players Club Representative will be responsible for enrolling new gaming customers into Club Blu assuring the highest standards of data entry. The ideal candidate excels in customer service providing a cheerful and engaging disposition and excellent communication skills. Responsibilities will include, but are not limited to: Enroll customers into Club Blu, process replacement cards and maintain the database by updating guest records and flagging duplicate accounts to insure accuracy. Effectively explain Club Blu benefits and complimentary structure. Evaluates customer gaming value and issues complimentary amenities based upon Baha Mar's policies and procedures. Assists in coordination and execution of gaming promotions and special events. Assists in the maintenance, distribution and inventory control of Club Blu merchandise. Clearly communicate events, programs and services to all guests. Anticipate, respond to and consistently meet or exceed the needs of players Support and cultivate new ideas and methods for providing services to players Respond to player complaints quickly and resolve casino service issues pertaining to casino services Fully comply with all applicable rules, regulations, laws and policies, and conduct self with highest levels of integrity and honesty Uphold company’s key values and brand standards to encourage team to maintain culture of excellence and achieve top results Perform other duties as assigned
Jun 12, 2019