Baha Mar, The Bahamian Riviera, the largest and most exciting luxury resort in development in the Western Hemisphere. Opening December 2014. With over 400 hectares along one of the world’s most beautiful white sand beaches, Baha Mar will be home to astonishing surprises and artful luxury unique to the Caribbean—a distinctive melding of world-class hospitality and authentic Bahamian culture through our four distinguished brands: Rosewood, Mondrian, Grand Hyatt, and a dazzling newcomer, The Baha Mar Casino & Hotel.


Baha Mar Baha Mar Boulevard, Nassau, The Bahamas
Jun 13, 2018
Full Time
Job Title: Assistant Store Manager Reports to: Manager About the Company Baha Mar’s Assistant Store Manager will work together with the Manager to oversee all Sales Associates and the daily operations of a retail store to ensure the store’s success and achievement of all stated revenue and financial goals. The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar Casino Hotel’s success What you will also have already accomplished: College Degree 1+ year hotel/retail experience Hospitality/Assistant Store Manager experience preferred Description of Responsibilities Baha Mar’s Assistant Store Manager will be responsible for overseeing all Sales Associates and the daily operations of a retail store to ensure the store’s success and achievement of all stated revenue and financial goals. Responsibilities will include, but are not limited to: Ensure optimum delivery of Store Management and Retail Operations strategies, balancing a pragmatic approach with need to consistently perform to a standard of excellence Lead sales associates to understand value of team work, by motivating and inspiring enthusiastic and productive behavior Understand company vision and effectively communicate objectives and goals to team Train Sales Associates by reviewing and revising orientation to products and sales training materials; conduct training sessions Provide exceptional service to customers; strive to exceed sales goals and objectives; remain on floor 60% of time Schedule, coach and discipline Sales Associates; review team’s results and learning needs with the Manager to develop and implement new product training Prepare sales and customer relations reports by analyzing and categorizing sales information, identifying and investigating customer complaints and suggestions Maintain inventory by checking merchandise to determine inventory levels, anticipating customer demand Prepare sales reports by collecting, analyzing and summarizing information Interact with Sales & Stock Associates to maintain proper amount of merchandise on the selling floor and flow of merchandise from warehouse Maintain appearance on selling floor, insuring that all merchandise is ticketed, steamed, dusted and fully stocked Assist with coordinating all floor set-ups, and subsequent floor moves to create and impeccable atmosphere for guest Maintain a safe and clean store adhering to all safety rules and regulations Promote sales by assisting customers and being a role model for the selling staff by sharing techniques, trends, fabric content and exemplary guest service Each day inform staff of daily goals and new merchandise, sales, and special events Review the selling team quarterly based on format developed with Manager and HR Uphold the highest standards of courtesy and conduct exceeding expectations Total compliance with Baha Mar’s standards of operation Stay current on hospitality best practices and industry trends Perform other duties as assigned