Baha Mar, The Bahamian Riviera, the largest and most exciting luxury resort in development in the Western Hemisphere. Opening December 2014. With over 400 hectares along one of the world’s most beautiful white sand beaches, Baha Mar will be home to astonishing surprises and artful luxury unique to the Caribbean—a distinctive melding of world-class hospitality and authentic Bahamian culture through our four distinguished brands: Rosewood, Mondrian, Grand Hyatt, and a dazzling newcomer, The Baha Mar Casino & Hotel.

 

Baha Mar Baha Mar Boulevard, Nassau, The Bahamas
Jan 30, 2018
Full Time
Job Title: Director of Transportation Reports : Senior Vice President of Resort Operations   Baha Mar’s Director of Transportation will work together with the SVP of Resort Operations in developing and implementing Baha Mar’s Transportation and Parking operation.  This position will provide strategic direction for delivering a superior and safe Transportation and Parking experience for guests and employees. The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and sexy. Here is how you can “Own the Wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: College Degree in Engineering, Hospitality or related field preferred 5 years+ of management experience in Transportation Must have Transportation experience in hospitality or casino industry Description of Responsibilities   Baha Mar’s Director of Transportation will be responsible for developing and implementing Baha Mar’s Transportation and Parking operation.  This position will provide strategic direction for delivering a superior and safe Transportation and Parking experience for guests and employees. Responsibilities will include, but are not limited to: Optimum delivery of Transportation processes and services, balancing a pragmatic approach with need to consistently perform to a standard of excellence Ensure a comfortable, punctual and safe transportation environment to meet Baha Mar’s passion for leaving a lasting impression on guests Create a culture where the transportation team professionally and pleasantly interacts with guests Monitor and control departmental budget expenditures Uphold company’s key values and brand standards to encourage the team to maintain culture of excellence and achieve top results Facilitate improved processes in terms of efficiency and labor Implement guest satisfaction initiatives to improve overall performance Guarantee that Transportation employees adhere to safety policies and procedures ensuring the highest level of service and security Proactive approach to identify and correct guest concerns Monitor daily assignments and oversee maintenance of all Transportation Department vehicles, equipment and supplies  Communicate with management throughout company to continually strive to improve performance Stay current on new trends and best practices in Transportation Perform other duties as assigned
Baha Mar Baha Mar Boulevard, Nassau, The Bahamas
Jan 30, 2018
Full Time
Job Title: Director of Resorts Services Reports : Senior Vice President of Resort Operations Baha Mar’s Director of Resort Services will work together with the Senior Vice President of Resort Operations and will develop and implement a resort lifestyle that delivers exceptional guest services and rewarding experiences that leave a lasting impression.  The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and sexy. Here is how you can “Own the Wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: College Degree in Hospitality or related field 5 years+ of management experience in Resort Services Must have hospitality or casino related Resort Services experience D escription of Responsibilities Baha Mar’s Director of Resort Services will be responsible for developing and implementing a resort lifestyle that delivers exceptional guest services and rewarding experiences that leave a lasting impression. Responsibilities will include, but are not limited to: Optimum delivery of all Resort Services while balancing a pragmatic approach with the need to consistently perform to a standard of excellence Increase brand dominance and association by creating memorable guest experiences meeting standards of excellence while generating revenue Short and long term planning and the management of the Resort Services operations for all recreation, pool and beach services Ensure guests are given timely, friendly and courteous service at all times Coordinate the selection, purchasing, storage, inventory, maintenance and usage of all related Resort Services supplies and equipment Evaluate facility risk and insurance needs, keep Senior Vice President of Resort Operations  informed of repair projects needed to maintain recreation areas Develop new techniques of service for maximum guest satisfaction at minimum operating costs Build and manage a world class Entertainment department Monitor and control budget expenditures Uphold company’s key values and brand standards to encourage team to maintain culture of excellence and achieve top results Investigate and resolve any Resorts Services complaints Evaluate popularity of Resorts Services options and develop new programming based on guest feedback and industry trends Ensure seamless flow of information between Resort Services teams Stay current on Resort Services industry trends Perform other duties as assigned