Baha Mar, The Bahamian Riviera, the largest and most exciting luxury resort in development in the Western Hemisphere. Opening December 2014. With over 400 hectares along one of the world’s most beautiful white sand beaches, Baha Mar will be home to astonishing surprises and artful luxury unique to the Caribbean—a distinctive melding of world-class hospitality and authentic Bahamian culture through our four distinguished brands: Rosewood, Mondrian, Grand Hyatt, and a dazzling newcomer, The Baha Mar Casino & Hotel.

 

Full Time
 
Baha Mar Baha Mar Boulevard, Nassau, The Bahamas
Job Title:         Application Support Specialist – Gaming Reports to:      Director of Systems & Application Support   Baha Mar’s Application Support Specialist – Gaming will work to deliver support to end users in the organization on how to use various types of software programs efficiently and effectively in fulfilling business objectives. This role involves troubleshooting applications and software for all internal customers, such as operations, development, and other business units.   The Baha Mar culture begins with PASSION.   We have a passion for  “BETTER THAN BEST”  that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can  “own the wow!” ·         Care deeply ·         Have a generous spirit ·         Thrive as part of a team ·         Pay exacting attention to details ·         Create emotional connections with our guests ·         Be strongly committed to Baha Mar’s success What you will also have already accomplished: ·       2+ years of experience and knowledge of enterprise and desktop applications ·       Proven experience with troubleshooting principles, methodologies, and issue resolution techniques ·       Able to develop and interpret technical documentation for training and end user procedures Description of Responsibilities Baha Mar’s Application Support Specialist – Gaming will work to deliver support to end users in the organization on how to use various types of software programs efficiently and effectively in fulfilling business objectives. This role involves troubleshooting applications and software for all internal customers, such as operations, development, and other business units. Responsibilities will include, but are not limited to: ·         Deploy feedback mechanisms for end users ·         Evaluate documented resolutions and analyze trends for ways to prevent repeated future problems ·         Provide support of new and existing software applications ·         Field incoming problem tickets from end users to resolve application and software issues within servers, databases, and other mission-  critical systems ·         Document all pertinent end user identification information, including name, department, contact information, and nature of problem or  issue ·         Prioritize, schedule, and administer all instances where enhancements and defect resolution are required ·         Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups,  and configuring systems and applications ·         Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken,  through to final resolution ·         Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders ·         Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved ·         Maintain and enhance performance of all new and existing software and applications across the organization ·         Identify and learn appropriate software applications used and supported by the organization ·         Coordinate with department heads to assess departmental application training needs and objectives ·         Post software updates, drivers, knowledge bases, and frequently asked questions resources on company intranet to assist in problem  resolution ·         Perform preventative maintenance, including the installation of service packs, patches, hot fixes, anti-virus software, and so on ·         Apply diagnostic utilities to aid in troubleshooting ·         Perform other duties as assigned
Jan 21, 2020
Full Time
 
Baha Mar Baha Mar Boulevard, Nassau, The Bahamas
Job Title:          Engineer - Electrician Reports to:       Service Manager   Baha Mar’s Engineer - Electrician will work together with the Service Manager will trouble-shoot systems, diagnose problems, implement repairs maintain the general operations of all electrical systems, equipment  and utilities ensuring guests’ expectations for the hotel are exceeded.   The Baha Mar culture begins with PASSION.   We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!”   Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success   What you will also have already accomplished:   Journeyman Licence Required High School Diploma Maintenance experience preferred Hospitality/Tourism resort experience preferred   Description of Responsibilities Baha Mar’s Engineer- Electrician  will be responsible trouble-shoot systems, diagnose problems, implement repairs and maintain the general operations of the electrical systems, equipment and utilities ensuring guests’ expectations for the hotel are exceeded. Responsibilities will include, but are not limited to:   Optimum delivery of maintenance processes and services for all electrical related equipment, balancing a pragmatic approach with the need to consistently deliver services to a standard of excellence Perform all daily maintenance requests and report any unfinished work to management Installing, maintaining, servicing, rebuilding, troubleshooting, repairing, and operating all industrial, commercial, and non-commercial electrical equipment and utilities as it pertains to the continuous smooth operation of the campus Inspect all facilities and equipment for proper functioning on routine basis Work with tools, ladders, and maintenance supplies according to hotel standards to ensure positive guest experience Support maintenance inspection processes, forward feedback to management Report maintenance deficiencies and systems in need of repair Manage time efficiently to meet commitments Maintaining all facility electrical systems in accordance to all applicable codes, standards, and USE specifications, including electrical wiring, fixtures and equipment from 12V to 12470V.  This will include all main switchgear, main breakers, UPS units, generators, transfer switches, motors and control centers. Follow all required health, safety and standard operating procedures Report all suspicious persons, actions, hazardous conditions etc. to security Greet guests encountered in a friendly manner Uphold the highest standards of courtesy and conduct exceeding expectations Total compliance with Baha Mar’s standards of operation Stay current on hospitality best practices and industry trends Perform other duties as assigned  
Jan 21, 2020
Full Time
 
Baha Mar Baha Mar Boulevard, Nassau, The Bahamas
Job Title:         Refrigeration Technician Supervisor Reports to:      Service Manager   Baha Mar’s Refrigeration Technician Supervisor will work together with the Engineering Shared Services Manager and will oversee  the refrigeration unit and  maintain the general operation, safety and security of refrigeration systems, furnishings, and equipment; ensuring guests’ expectations for the hotel are exceeded.   The Baha Mar culture begins with PASSION.   We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “Own the Wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success   What you will also have already accomplished: High School Diploma Management experience preferred 3+ years in a public contact position within an Engineering department Hospitality/Tourism resort experience preferred   Description of Responsibilities Baha Mar’s Refrigeration Technician Supervisor will work together with the Engineering Shared Services Manager and will oversee  the refrigeration unit and  maintain the general operation, safety and security of refrigeration systems, furnishings, and equipment; ensuring guests’ expectations for the hotel are exceeded. Responsibilities will include, but are not limited to: Provide supervision and support to the Refrigeration Technicians Optimum delivery of maintenance processes and services, balancing a pragmatic approach with the need to consistently deliver services to a standard of excellence Perform all daily maintenance requests and report any unfinished work to management Inspect all refrigeration systems, furnishings and equipment for proper functioning on routine basis Work with maintenance supplies according to hotel standards to ensure positive guest experience Support maintenance inspection processes, forward feedback to management Report maintenance deficiencies and items in need of repair Manage time efficiently to meet commitments Follow all required health, safety and standard operating procedures Report all suspicious persons, actions, hazardous conditions etc. to security Greet guests encountered in a friendly manner Uphold the highest standards of courtesy and conduct exceeding expectations Total compliance with Baha Mar’s standards of operation Stay current on hospitality best practices and industry trends Perform other duties as assigned
Jan 21, 2020
Full Time
 
Baha Mar Baha Mar Boulevard, Nassau, The Bahamas
Job Title:         Engineer – Kitchen Technician Reports to:      Kitchen Technician Supervisor   Baha Mar’s Kitchen Technician will work together with the Kitchen Technician Supervisor to maintain the general operations, safety and security of kitchen facilities, furnishings, and equipment; ensuring guests’ expectations for the hotel are exceeded.   The Baha Mar culture begins with PASSION.   We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “Own the Wow!  Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success   What you will also have already accomplished: High School Diploma Maintenance experience preferred Hospitality/Tourism resort experience preferred   Description of Responsibilities Baha Mar’s Kitchen Technician will work together with the Kitchen Technician Supervisor to maintain the general operations, safety and security of kitchen facilities, furnishings, and equipment; ensuring guests’ expectations for the hotel are exceeded.Responsibilities will include, but are not limited to: Optimum delivery of maintenance processes and services, balancing a pragmatic approach with the need to consistently deliver services to a standard of excellence Perform all daily maintenance requests and report any unfinished work to management Inspect all kitchen facilities, furnishings and equipment for proper functioning on routine basis Work with maintenance supplies according to hotel standards to ensure positive guest experience Support maintenance inspection processes, forward feedback to management Report maintenance deficiencies and items in need of repair Manage time efficiently to meet commitments Follow all required health, safety and standard operating procedures Report all suspicious persons, actions, hazardous conditions etc. to security Greet guests encountered in a friendly manner Uphold the highest standards of courtesy and conduct exceeding expectations Total compliance with Baha Mar’s standards of operation Stay current on hospitality best practices and industry trends Perform other duties as assigned
Jan 21, 2020
Full Time
 
Baha Mar Baha Mar Boulevard, Nassau, The Bahamas
Job Title:          Engineer – General Maintenance Attendant Reports to:       Service Manager   Baha Mar’s Engineer - General Maintenance Attendant will work together with the Service Manager to maintain the general operations, safety and security of hotel facilities, furnishings, and equipment; ensuring guests’ expectations for the hotel are exceeded.   The Baha Mar culture begins with PASSION.   We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!”   Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success   What you will also have already accomplished: High School Diploma Maintenance experience preferred Hospitality/Tourism resort experience preferred    Description of Responsibilities Baha Mar’s Engineer- General Maintenance Attendant will be responsible for maintaining the general operations, safety and security of hotel facilities, furnishings, and equipment; ensuring guests’ expectations for the hotel are exceeded. Responsibilities will include, but are not limited to: Optimum delivery of maintenance processes and services, balancing a pragmatic approach with the need to consistently deliver services to a standard of excellence Perform all daily maintenance requests and report any unfinished work to management Inspect all facilities, furnishings and equipment for proper functioning on routine basis Work with tools, ladders, and maintenance supplies according to hotel standards to ensure positive guest experience Support maintenance inspection processes, forward feedback to management Report maintenance deficiencies and items in need of repair Manage time efficiently to meet commitments Follow all required health, safety and standard operating procedures Report all suspicious persons, actions, hazardous conditions etc. to security Greet guests encountered in a friendly manner Uphold the highest standards of courtesy and conduct exceeding expectations Total compliance with Baha Mar’s standards of operation Stay current on hospitality best practices and industry trends Perform other duties as assigned 
Jan 21, 2020
Full Time
 
Baha Mar Baha Mar Boulevard, Nassau, The Bahamas
Job Title:          ESPA Host Reports to:       Treatment Manager   ESPA at Baha Mar’s ESPA Host working together with the Treatment Manager, is responsible for delivering exceptional levels of hygiene and cleanliness in all aspects of spa operation. This role also involves performing spa set up and close down procedures and ensuring all guest amenities are replenished throughout the day.    The Baha Mar culture begins with PASSION.   We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!”   Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: Previous experience in a luxury environment Description of Responsibilities ESPA at Baha Mar’s ESPA Host will be responsible for delivering exceptional levels of hygiene and cleanliness in all aspects of spa operation.  This role also involves performing spa set up and close down procedures and ensuring all guest amenities are replenished throughout the day. Responsibilities will include, but are not limited to: Set up and close down the spa as per the brand standards set down by ESPA and Baha Mar, using relevant checklists Carry out a regular walk through of the entire spa to ensure cleanliness, working facilities, adequate stock levels of guest amenities and linens, removal of dirty linen, candles lit and checking flower displays Liaise with relevant F&B outlets to receive refreshments for the spa ready for opening and refreshing throughout the day Aid therapists in setting up for treatments and clearing away after Ensure client lockers are turned around quickly with the appropriate amenities and presentation Remove dirty linen from the spa without disturbing the client experience, delivering it to the relevant housekeeping area Maintain the cleanliness and adequate stocking of the therapist preparation areas Attend to guests in both the relaxation and waiting areas ensuring that they are comfortable as well as offering refreshments Support reception by taking guests’ shoes and guiding them to changing rooms as well as pointing out the location of heat experiences and relaxation areas and explaining their use Monitor the maintenance of all equipment and facilities within the spa and fitness area, reporting any issues to the Duty Manager/Maintenance department Responsible for pool plant testing during spa operating hours, ensuring chlorine and pH levels are at a safe level, recording findings to maintain an accurate record Maintain the cleanliness of the entire Spa in particular the changing rooms, bathrooms, showers and relax areas Receive training to ensure that all relevant legislation pertaining to Health and Safety at work and hygiene standards are implemented within the Spa Perform other duties as assigned
Jan 21, 2020
Full Time
 
Baha Mar Baha Mar Boulevard, Nassau, The Bahamas
Job Title:          Locksmith Reports to:       Locksmith Manager    Baha Mar’s Locksmith will work together with the Locksmith Manager to manage all the different types/kinds of lock sets and keys used on the Baha Mar campus. The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: High School Diploma required 4+ years experience as a journey-level locksmith in a commercial, industrial, or facilities operations setting   Description of Responsibilities Baha Mar’s Locksmith will be responsible for managing all the different types/kinds of lock sets and keys used on the Baha Mar campus.  Responsibilities will include, but are not limited to: Install, repair, and maintain lockable hardware such as doors, automatic electric doors, windows, lockers and magnetic keying systems to ensure safety of all Baha Mar facilities Implement, troubleshoot, repair and program computerized access control systems Maintain and repair automatic door openers, door closing units and control gates Inspect completed work for conformance with specifications, requirements and compliance with building and safety codes and regulations Facilitate the duplication of keys, changing of key cores/cylinders, key cutting, alteration of pins, changing of levers and picking of locks (if necessary) Estimate cost, time and materials for locksmith projects Participate in the maintenance and operations of a locksmith shop Conduct on-site checks and inspections of all the rooms’ door lock sets and ensure that they are operational Clean, maintain, adjust, calibrate and service equipment used in the performance of duties Ensure the proper check-in and check-out of keys Service and maintain safes Program key cards Manage the key press Monitor work done by outside contractors Assist in the writing of specifications for repairs and new construction Perform ad-hoc tasks as required  
Jan 21, 2020
Full Time
 
Baha Mar Baha Mar Boulevard, Nassau, The Bahamas
Job Title:          Lifeguard Reports to:       Lifeguard Supervisor Baha Mar’s Lifeguard will work together with the Lifeguard Supervisor to watch over guests at the Beach Sanctuary to ensure their safety while swimming. The Lifeguard will rescue a guest if he or she is in danger.  The Baha Mar culture begins with PASSION.   We have a passion for  “BETTER THAN BEST”  that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can  “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: High School Diploma preferred 1 year + of Pool Lifeguard experience Training in Water Rescue required Certified in CPR and life saving techniques require   Description of Responsibilities   Baha Mar’s Lifeguard will be responsible for watching over guests at the Beach Sanctuary to ensure their safety while swimming. The Lifeguard will rescue a guest if he or she is in danger. Responsibilities will include, but are not limited to: Provide dynamic services to ensure guests are “wowed” by Baha Mar’s Beach Sanctuary Constantly monitor activities at Beach Sanctuary to prevent accidents Rescue swimmers in danger of drowning CPR training and administration of First Aid Caution swimmers regarding unsafe practices and safety hazards Enforce and ensure guests adhere to swimming rules and regulations in a friendly and helpful manner Follow emergency action plan and procedures established in the event of an emergency Maintain order in Beach Sanctuary swimming areas Inspect facilities for cleanliness; complete general swimming area cleaning and maintenance duties Provide general information on Beach Sanctuary operations to guests Teach swimming lessons Perform various maintenance duties to maintain a clean and safe facility Provide periodic supervision and custodial needs of locker rooms Resolve guest complaints promptly, ensuring guest satisfaction Maintain complete knowledge of all equipment and services available for guests, all safety and sanitation regulations, and proper use of equipment and supplies Monitor and notify management when supplies are needed and equipment requires repair Uphold company’s key values and brand standards to encourage team to maintain culture of excellence and achieve top results Stay current on new trends and best practices in lifeguard safety and operations Perform other duties as assigned
Jan 21, 2020
Full Time
 
Baha Mar Baha Mar Boulevard, Nassau, The Bahamas
Job Title:          Security Officer Reports to:       Security Supervisor Baha Mar’s Security Officer will work with the Security Supervisor to provide safety and protection of assets including team members and guests. This role also involves protecting the reputation of Baha Mar and taking steps to limit exposure to risks while minimizing liabilities. The Security Officer will anticipate potential areas of concern and take a proactive approach to prevent business interruptions and protect the various business licenses in efforts of maintaining the peace and overall security of the property while providing exceptional guest service and responses to emergency situations. The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: High School Diploma or equivalent required Prior experience in Law Enforcement or Security Experience Communicate effectively in a positive upbeat fashion Excellent verbal and written skills Must possess a driver’s license Description of Responsibilities Baha Mar’s Security Officer will be responsible for providing safety and protection of assets including team members and guests. Responsibilities will include, but are not limited to: Must be able to maintain interpersonal skills while focusing on guest service, maintain a neat and well-groomed appearance, work on weekends and holidays, work on your own with little supervision, and maintain annual departmental re-certification standards Work indoors and outdoors and be exposed to various environmental factors such as noise, dust, cigarette smoke and variations in weather Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment Maintain a visible presence among guests and employees to deter potential problems and maintain an environment of safety and security Follow property specific procedures for handling emergency situations including assisting guests and employees with evacuations, medical emergencies, natural disasters, fires, floods, bomb threats, robberies, etc. Respond to emergency and/or potentially harmful situations, intervene to stop crime and disputes in progress and take appropriate actions Administer First Aid and CPR as needed Report work related accidents or other injuries immediately upon occurrence to Manager/Supervisor Patrol and inspect assigned areas as directed to identify and correct unsafe conditions Provide immediate response to officers who are dispatched to handle emergency situations and assist as needed Remove undesirable persons on property whose presence is not considered to be in the best interest of management or guests Investigate all incidents to include initial report and evidence gathering, conduct interviews in reference to accidents, loss reports, thefts/fraud, disturbances, altercations, domestic disputes, medical emergencies, physical hazards, etc. Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals etc. Complete a Loss Prevention shift summary/daily activity report to ensure that all information is properly logged Maintain confidentiality of all Security/Loss Prevention and property reports/documents and release information only to authorized individuals All other duties and responsibilities of a Security Officer
Jan 21, 2020