Baha Mar

Description of Responsibilities Rosewood at Baha Mar's On-Call Hostess will work together with the Food & Beverage Manager to ensure that guests are greeted cheerfully and seated in a timely manner, delivering outstanding guest service that exceeds guests' expectations for their resort dining experiences. Responsibilities will include, but are not limited to: • Provide dynamic services to ensure guests are "wowed" by Rosewood Baha Mar's hospitality • Leave guests with a lasting impression by greeting them promptly upon arrival and thanking them upon departure • Enquire about the size of the party and determine if space is available to accommodate the guests • Verify reservations, make requested changes and liaise with restaurant management to determine wait times and maintain reservation and waiting list • Communicate to guests wait time and make customers feel comfortable by welcoming them to stay in the waiting area or join the bar • Escort customers to the...

Requirements: •Must be over the age of 18 years •Must a have a warm and friendly personality •Must have a flexible schedule •High School Diploma •1 year + of experience in Stewarding preferred •Hospitality/Tourism experience preferred Additional Information: •Demonstrated attention to detail, enthusiasm, creativity and passion •Baha Mar On Caller is not a permanent position Description of Responsibilities Baha Mar's Steward will be responsible for maintaining all aspects of the entire employee kitchen cleaning, including front and back of house operations, inventories and sanitation. Responsibilities will include, but are not limited to: •Develop and implement Steward strategies aligned with the company's overall mission, vision and values •Ensure clean, efficient, and economical food service by overseeing noncooking employees performing such activities as dishwashing and silverware cleaning •Inspect kitchens, workrooms, and equipment for cleanliness and order...

What you will also have already accomplished: High School Diploma 1 year + of experience as a Surveillance Operator or related experience preferred Casino experience preferred Description of Responsibilities Baha Mar's Surveillance Operator will be responsible for ensuring that Baha Mar's money, property and assets are protected through constant observation of all casino areas; adhering to Baha Mar's policies and procedures. Responsibilities will include, but are not limited to: Ensure optimum delivery of surveillance services, balancing a pragmatic approach with the need to consistently deliver services to a standard of excellence Operate a closed circuit television system to monitor gaming, money-handling activity and procedure compliance Record any irregular gaming activity through accurate, detailed reports Operate all surveillance equipment including, but not limited to monitors, switches, computers, controllers and cameras as assigned Provide written and...

The Wedding Sales Manager is responsible for the growth and development of wedding sales rooms and events. The Wedding Sales Manager routinely focuses on professional efforts on nuptial celebrations and works closely alongside the couple or the wedding planner and their clients to choose vendors to deliver breath-taking and memorable special event celebrations. This position is also responsible for a myriad of tasks including outside sales calls, attending industry tradeshows and events, collaborating and working with vendors, negotiating rates, coordinating the sequence of events, following up with guests and vendors and producing full-scale events. Essential Functions: • Responsible for wedding event and rooms revenue. • Responsible for short- and long-term planning and the management of Weddings and Milestone events. • Maintains or exceeds budgeted sales and profits in all Wedding Services areas. • Achieve yearly targeted revenue goals as outlined annually. • To...

Job Requirements: Bachelor's Degree preferred Minimum 3 year's experience as a Supervisor/Captain in a restaurant, bar or related field, preferably in a luxury or ultra-luxury environment Hospitality/Tourism experience preferred Physical Requirements Must be able to exert physical effort in transporting 30 lbs, endure various physical movements throughout the work areas, reach up and down and remain stationary at times throughout work periods. Description of Responsibilities Rosewood Baha Mar's Assistant Food & Beverage Manager will work together with the Food & Beverage Manager to organize and supervise the restaurant operation. This individual will be actively involved in promoting good relations with guests and staff members. Responsibilities will include, but are not limited to: Provide dynamic services to ensure guests are "wowed" by Rosewood Baha Mar's hospitality Direct smooth, efficient, cost effective operation, including labor management,...

What you will also have already accomplished: • High School Diploma • 1 year + experience in a cleaning department preferred Description of Responsibilities SLS at Baha Mar's Hotel Space Cleaner will be responsible for assisting in assuring smooth and efficient running of the public area in accordance to the hotel standards. Responsibilities will include, but are not limited to: •Ensure all public restrooms, toilets are clean, fresh smelling and stocked at all times •Maintain all restroom cleanliness by checking each restroom a minimum of once every half hour during your work shift •Collect and stock restroom towels from laundry, fold neatly and put in restroom •Return dirty towels and soiled linens to laundry for cleaning •Dust, clean and wipe walls, doors and table tops as and when necessary in the lobby area throughout the shift •Empty and clean trash bins in public areas •Familiarize self with all functions happening in the hotel •Ensure all the...

Job Requirements: High School Diploma Hospitality/Tourism resort experience preferred Housekeeping experience preferred Description of Responsibilities SLS at Baha Mar's House Attendant will be responsible for providing support and service to the room attendants and to maintain cleanliness throughout the hotel to offer a clean, safe and fun experience for hotel guests; ensuring guests' expectations for the hotel are exceeded. Responsibilities will include, but are not limited to: Provide dynamic services to ensure guests are "wowed" by SLS at Baha Mar's hospitality Present a clean, orderly, attractive, and safe environment for guests and staff Sweep and wash floors, vacuum carpet, wash walls, dust furniture and fixtures and clean ashtrays Maintain cleanliness and organization of guest areas Deliver miscellaneous goods and supplies to guest rooms and deliver linen and supplies to guest floors Deliver amenities and special requests to guest rooms upon instruction...

Job Requirements: High School Diploma Hospitality/Tourism resort experience preferred Housekeeping experience preferred Description of Responsibilities SLS at Baha Mar's House Attendant will be responsible for providing support and service to the room attendants and to maintain cleanliness throughout the hotel to offer a clean, safe and fun experience for hotel guests; ensuring guests' expectations for the hotel are exceeded. Responsibilities will include, but are not limited to: Provide dynamic services to ensure guests are "wowed" by SLS at Baha Mar's hospitality Present a clean, orderly, attractive, and safe environment for guests and staff Sweep and wash floors, vacuum carpet, wash walls, dust furniture and fixtures and clean ashtrays Maintain cleanliness and organization of guest areas Deliver miscellaneous goods and supplies to guest rooms and deliver linen and supplies to guest floors Deliver amenities and special requests to guest rooms upon instruction...

What you will also have already accomplished: Bachelor's Degree preferred 3 years+ of management experience in a restaurant, bar or related field Hospitality/Tourism experience preferred Description of Responsibilities SLS at Baha Mar's Restaurant Manager will be responsible for managing the overall operational and financial responsibility of a full range restaurant, including labor and cost control, staffing, scheduling, training, revenue enhancement, always employing an efficient and professional manner to exceed guests' expectations for their hotel restaurant experiences. Responsibilities will include, but are not limited to: Provide dynamic services to ensure guests are "wowed" by SLS at Baha Mar's hospitality Direct smooth, efficient, cost effective operation, including labor management, supervision of all aspects of services, scheduling and inventory control Monitor all daily sales, ordering, par levels and costs for outlet Direct and organize the activities...

Baha Mar's Contract Services - Supervisor will work together with the Assistant Director of Contract Services to ensure that All areas are consistently cleaned and maintained according to Baha Mar standards, adhering to standard operating procedures while developing and supervising a pleasant and cohesive team. Responsibilities will include, but are not limited to: Responsibilities: Provide dynamic services to ensure guests are "wowed" by Baha Mar's campus Responsible for all Cleaning Vendors that maintain Kitchens, Dining areas and Bars; Maintaining cleanliness of all back of the house areas including kitchens and walk- ins; Make shift report as required by the Executive Director of Resort Operations; Reviews and reinforces operating procedures with his/her shift; Support Executive Steward & Brand Management with equipment; Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures; Determines work procedures, prepares work...

Job Requirements: High School Diploma 1 years+ of experience in a restaurant, night club or related field Hospitality/Tourism Busser/Runner experience preferred Physical Requirements Must be able to exert physical effort in transporting 40lbs, endure various physical movements throughout the work areas, reach up and down and remain stationary at times throughout work periods. Description of Responsibilities Rosewood at Baha Mar's On-Call Busser will work together with the Food & Beverage Manager to provide prompt, courteous service to restaurant patrons and ensure guests' expectations for their hotel dining experiences are exceeded. Responsibilities will include, but are not limited to: Provide dynamic services to ensure guests are "wowed" by Rosewood Baha Mar's hospitality Ensure proper set-up, stocking and delivery of supplies, glassware and ice Set all tables to Rosewood Baha Mar standards of excellence Maintain tables throughout service, clearing...

What you will also have already accomplished: •High School Diploma •1 year + of cleaning attendance experience preferred •Hospitality/Tourism resort experience preferred Description of Responsibilities Baha Mar's Public Area Attendant will work together with the Housekeeping Manager to clean and maintain assigned public areas; ensuring guests' expectations for the Resort are exceeded. Responsibilities will include, but are not limited to: •Provide dynamic services to ensure guests are "wowed" by Baha Mar's hospitality and cleanliness •Clean all public areas of the resort, including restrooms, with the proper chemicals/tools according to hotel standards to ensure positive guests' experience •Perform tasks including, but not limited to, cleaning and polishing furniture and fixtures, vacuuming, mopping, sweeping, washing windows and aquarium glass, removing and disposing of trash and emptying ashtrays •Follow all required safety and standard operating procedures....

Brand: Shared Services - Security Job Title: K9 Specialist Reports to: K9 Supervisor Baha Mar's K9 Specialist will work with the K9 Supervisor to ensure the safety of guests and fellow Associates by patrolling the property with a canine partner. The Baha Mar culture begins with PASSION. We have a passion for "BETTER THAN BEST" that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can "own the wow!" • Care deeply • Have a generous spirit • Thrive as part of a team • Pay exacting attention to details • Create emotional connections with our guests • Be strongly committed to Baha Mar's success What you will also have already accomplished: • Associates Degree in Criminal Justice required; Bachelors Degree in Criminal Justice preferred • 3 years + as a K9 Security Officer preferred; military service using patrol dogs or dog training instructors for law...

What you will also have already accomplished: •Recognized qualifications •Excellent understanding of client care and five star treatment standards Description of Responsibilities ESPA at Baha Mar's On Call Nail Technician is responsiblefor delivering exceptional nail treatments to guests of the spa in line with ESPA and Baha Mar brand standards whilst maintaining the excellent five star client care, cleaning standards and grooming. This individual is responsible forrevenue generation through retail, up selling and cross sales to other business centers in the spa.Responsibilities will include, but are not limited to: SPA & RETAIL SALES •Responsible for achieving sales targets for nail services and retail items as set by the Treatment Manager. •Ensure aftercare recommendations are made at the end of every treatment, linking with client concerns and offering to prepare products at reception for purchase. •Encourage clients to return to the spa by recommending an ongoing...

What you will also have already accomplished: High School Diploma. 1 year + of experience in a retail shop preferred. Hospitality experience preferred. Description of Responsibilities Baha Mar's Tennis Shop Staff will work together with the Tennis Director and is responsible for assisting with the daily operations of the Tennis Shop. Responsibilities will include, but are not limited to: Provide dynamic services to ensure guests are "wowed" by Baha Mar's hospitality. Greet customers with a positive demeanor. Assist all guests that enter the Tennis Pro Shop and assess their needs and offer your services. Operate the cash register, following cash handling procedures. Organize and display merchandise to company standards. Ensure that all stock is replenished. Consistently promote company programs including sales. Uphold the highest standards of courtesy and conduct exceeding expectations. Total compliance with Baha Mar's standards of operation. Stay current on...

THE IMPACT OF THIS ROLE Rosewood Baha Mar's Pool & Beach Supervisor will assist the Beach Manager, Assistant Pool and Beach Manager and P&B Operation Manager in ensuring that the Pool and Beach is managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times. KEY RESPONSIBILITIES • Ensure the delivery of brand promise and always provides exceptional guest service. • Provide excellent service to internal customers in other departments as appropriate. • Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. • Establish a rapport with guests, maintaining good customer relationships. • Assist to improve productivity levels and prudently manage utility/payroll costs within acceptable guidelines. • Assist to ensure that the profitability of the Pool and Beach...

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Job Requirements: College Degree preferred 2 years + of experience in a restaurant, bar or related field in a supervisory position preferred Hospitality/Tourism experience preferred Description of Responsibilities Baha Mar's Food & Beverage Supervisor - Casino (The Book) will be responsible for supervising the staff of the and assist with the operational management of the assigned outlet; including labor and cost control, staff training, scheduling, and revenue enhancement, always employing an efficient and professional manner to exceed guests' expectations for their poolside dining experiences. Responsibilities will include, but are not limited to: Provide dynamic services to ensure fellow team members are "wowed" by Baha Mar's in-house hospitality Supervise staff to ensure smooth, efficient, cost effective operation, including labor management, supervision of all aspects of services, scheduling and inventory control Monitor all daily sales, ordering, par levels...

Baha Mar's Service Desk Technician Level 1 will work together with the Director of Service Desk in developing and sustaining Baha Mar Resort's information technology platform, enabling the resort to operate with appropriate and expandable applications. Responsibilities will include, but are not limited to: • Correctly categorize, prioritize and diagnose incidents and service requests • Perform diagnostics and troubleshooting of application, hardware, network and procedural issues • Provide log in names and passwords, permission administration within guidelines set by IT Security and HR • Communicate outages and availability with use of Self Help Tools, Knowledge Bases, FAQ's, Portals and other technical tools • Provide 1st level technical remedies and standard fixes based on technical training, documentation and advice from higher level Desk Technicians • Record, track, and document the service desk problem-solving process, including all actions taken, through to...

Brand: Shared Services- Engineering Job Title: Engineer - General Maintence Attendant Reports to: Service Manager Baha Mar's General Maintenance Attendant will work together with the Service Manager to maintain the general operations, safety and security of hotel facilities, furnishings, and equipment; ensuring guests' expectations for the hotel are exceeded. The Baha Mar culture begins with PASSION. We have a passion for "BETTER THAN BEST" that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can "own the wow!" • Care deeply • Have a generous spirit • Thrive as part of a team • Pay exacting attention to details • Create emotional connections with our guests • Be strongly committed to Baha Mar's success SUMMARY The Operations Manager is responsible for overseeing the day-to-day operations, and optimization of thermal energy assets. Operates, maintains, and...

Brand: Shared Services- Engineering Job Title: Engineer - General Maintenance Attendant Reports to: Service Manager Baha Mar's General Maintenance Attendant will work together with the Service Manager to maintain the general operations, safety and security of hotel facilities, furnishings, and equipment; ensuring guests' expectations for the hotel are exceeded. The Baha Mar culture begins with PASSION. We have a passion for "BETTER THAN BEST" that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can "own the wow!" •Care deeply •Have a generous spirit •Thrive as part of a team •Pay exacting attention to details •Create emotional connections with our guests •Be strongly committed to Baha Mar's success SUMMARY The Maintenance Manager is responsible for the day to day managing and coordinating of maintenance staff and activities of the maintenance arm of the CUP and Core Department....

Job Requirements: High School Diploma Maintenance experience preferred Hospitality/Tourism resort experience preferred Description of Responsibilities SLS Baha Mar's Engineer - Maintenance & Repair will work together with the Engineering Supervisor to maintain the general operations, safety and security of hotel facilities, furnishings, and equipment to ensure all guests' expectations for the hotel are exceeded. Responsibilities will include, but are not limited to: Optimum delivery of maintenance processes and services, balancing a pragmatic approach with the need to consistently deliver services to a standard of excellence Perform all daily maintenance requests and report any unfinished work to management Inspect all facilities, furnishings and equipment for proper functioning on routine basis Work with tools, ladders, and maintenance supplies according to hotel standards to ensure positive guest experience Support maintenance inspection processes, forward...

SUMMARY - The Engineering Kitchen Manager is responsible for managing and coordinating all the activities of the kitchen department. The primary focus is to ensure the maximum availability and functionality of all kitchen equipment and refrigeration systems across the enterprise. Requirements: • Have in-depth knowledge of the repair and maintenance of a large range of kitchen equipment brands. • Minimum of five years work experience as Kitchen Equipment Repair technician. • Certified Kitchen Equipment Repair technician CFSA or equivalent. • High School Diploma or equivalent. • Advantageous BSc in an Engineering discipline - preferably Electronic or electrical. • In-depth knowledge of welding and electrical installations. • A minimum of 1 year experience managing budgets. • Computer literate with ability to effectively communicate through emails and has a strong knowledge of Excel. Responsibilities will include, but are not limited to: • Manage and direct the team...

The Cup and Core Technical Specialist must demonstrate knowledge of all facets of energy facility operations and maintenance. Demonstrate the ability to read and interpret mechanical drawings and P&IDs, write routine reports, solve practical problems, make competent decisions in emergency situations, clearly communicate tasks and needs, and training of other personnel. Demonstrate good verbal and written communication skills. Ability to do reaching, climbing lifting (up to 75 pounds), walking and stooping. Required Skills/Experience A minimum of ten year's relevant experience five years in a skilled trade is required. Formal training in energy or process equipment and systems demonstrated track record of successful goal achievement Supervisory and or Management experience are a plus Duties and Responsibilities Maintain the facility in a safe manner by ensuring that all safety procedures and policies are included as a priority in the work process Provide direct...