Royal Caribbean LTD

Royal Caribbean International is known for driving innovation at sea and has continuously redefined cruise vacationing since its launch in 1969. Each successive class of ships pushes the envelope of what is possible on a cruise ship. Onboard, the global cruise line has debuted countless industry “firsts” – such as rock climbing, ice skating, surfing, and sky diving simulator at sea – to capture the imagination of families and adventurous vacationers alike.

Full Time
Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
Cook Assistant Commis Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary: The Cook Assistant Commis is responsible for preparing and cooking high quality foods according to Royal Caribbean International's recipe standard. Primarily assist the Chef de Partie and be capable of executing heavy production demand on a daily basis. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. Essential Duties and Responsibilities: All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, USPH guidelines, environmental, and safety policies. Each Island employee may be required to perform other functions in various venues In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees. Specific Duties: Each culinary Island employee reports to their workstation assignment on time and properly groomed and dressed according to Royal Caribbean International’s The Royal Way. This includes a clean uniform, name tag, Chef’s hat, apron, hair net for ladies, calibrated thermometer, neckerchief with gold color neck slide, company approved specified safety shoes and wearing appropriate PPE according to assigned tasks. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence , each employee conducts one’s self in a professional and courteous manner at all times. This consists of physical and verbal interactions with Guests or fellow shipboard and island employees and/or in the presence of Guest contact, and employee areas. Collaborates with the assigned station-head, usually the Chef de Partie to review the requirements of the day’s meals and time frames for service. Practices at all times HACCP and onboard sanitation and hygiene standards, in compliance with ship’s international itinerary. Acquires proficiency in regards to onboard public health control plan to ensure all foods, served and prepared, are safe for consumption. Records food temperature, and prepares other required logs. Learns about OPP and practices common procedures to prevent outbreak. Works with assigned station team members or all others in a cooperative, productive and effective manner. Provide new employees a positive example and guidance on daily activities and familiarization of the work place. Knows and operates all equipment according to Company’s standard operating procedures. Adjusts thermostat controls to regulate temperature of refrigerators, ovens, broilers, grills, roasters, steam kettles, etc. Tests equipment to ensure accuracy of temperature gauges, heating or cooling elements, etc. Reports to station head all malfunctions and requests necessary repairs. Maintains cleanliness of all utensils and equipment in their assigned section, taking care not to splash water inside the electrical components to prevent damage. Handle carefully all equipment by placing them in the right storage areas and never allowing anything to drop onto the floor while transporting to other location. Report immediately to supervisor any equipment that is out of order or needs to be repaired. Pick up food items from the ship provision store and deliver food products to certain outlets. Remove empty cartons and boxes in the provision area and bring them to incinerator room. Practice correct garbage separation. Follow Island preparedness plan for all venues for ship call day Organize and prepare meals in place. Measures and mixes ingredients according to recipe to prepare soups, salads, gravies, desserts, sauces, and casseroles. Evaluate foods being cooked by tasting, smelling, and determining the correct food temperature by using a calibrated and sanitized thermometer. Works in various stations that prepare meat, fish, vegetables, and other foods for baking, roasting, broiling, grilling, braising, sautéing, steaming, etc. Perform multitask activities such as wash, peel, cut and shred fruits and vegetables. Butcher chicken, fish and shellfish. Cut, trim and bone meat prior to cooking or serving. Places food items, portions and garnishments in accordance with Royal Caribbean International’s corporate recipe standard. Ensure all foods on plates at Coco beach Club are correctly portioned and served uniformly. While working in front of the house or buffet areas must be able to explain ingredients in the menu and preparation techniques. While working at the company’s private destination, consider safety of one’s self, colleagues and guests. Be familiar with the nearest first aid station, location of safety equipment and routes around the island’s work station. Ensure to provide guests with professional and friendly service at all times. Responsible to secure Company property and food products brought to the island. Must work in best sanitary condition as applied onboard including standard of hygiene and cleanliness. Cleans workstations before and after meal preparation. Follows cleaning procedures for work surfaces, and all related equipment and utensils. Assembles workstation for the next meal preparation shift. This includes cleaning of food storage areas and refrigerators. Practice ergonomic exercise such as stretching before reporting for duty. Required to report first stage of illness or health disorder to immediate supervisors. Attends meetings, training activities, company culinary training course and all other work-related activities on time. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. Qualifications: Proof of cook apprenticeship completion or equivalency. Minimum 3 years kitchen experience in a 4 star hotel, restaurant or high volume food service facility. Ability to read, interpret, demonstrate culinary fundamentals and knife skills. Possesses sound knowledge of food handling procedures with regard to public health standards and kitchen cleanliness. Knowledge of food ingredients from international classical dishes. Ability to identify and operate common kitchen equipment such as grinders, deep fryers, ovens, Bain Marie, mixers, etc. Ability to work positively and cooperatively in a diverse team environment. Ability to communicate tactfully with others. Completion of high school or basic education equivalency preferred. Computer literacy is a plus. Language Requirements: Ability to speak English clearly, distinctly and cordially with guests. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Ability to speak additional languages such as Spanish, French or German preferred. Be able to compute basic arithmetic. Physical Requirements: Must be able to stand in the sun and endure external elements during work assignment. Long periods may be endured in hot humid outdoor environment. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All employees must be physically able to participate in emergency procedures and drills. Full use and range of arms and legs as well as full visual, verbal, hearing abilities are required to receive and give instructions in the event of an emergency. Ability to lift and/or move up to 50 pounds. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.
Mar 18, 2019
Full Time
Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
Executive Sous Chef Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: Reports directly to the Food and Beverage Director and manages the activities of all Island Venues for both Front and Back of House engaged in preparing and cooking soups, meats, vegetables, desserts, and other foods tuffs served in a variety of dining venues overseeing a team from both the Island and Shipboard. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. Essential Duties and Responsibilities: Manages and coordinates performing the following essential duties and responsibilities. All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, USPH guidelines, environmental, and safety policies. Each Island employee may be required to perform other functions in various venues In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees. Specific Duties: Each culinary employee reports to their workstation assignment on time and properly groomed and dressed according to Royal Caribbean International’s The Royal Way. Manages the financial aspects of the assigned food operation, including the successful identification of expense reduction through cost control. Records and review the production and operational data on specified forms. Analyzes operational problems such as over production, wastage, pilferage, and establishes controls. Reviews the food requests against production levels to determine appropriate needs and approves amounts accordingly. Prepares a variety of reports and correspondence utilizing Company and or personal computer system and equipment., control production quantity, develop crew member and communicate to shore side support team. On a daily basis, meets with the Food and Beverage Director to review the requirements of the day’s meals and timeframes for restaurant service. Forecast menu planning, special events, itinerary changes, to estimate food and time requirements to ensure speed and efficiency. Meets with the team to review daily special requests and special event. Review guest comments on all food and service related dining experience, make notes of all complains and offer revisions and improvements. Maintains food cost at reasonable levels without affecting quality of set standards. Reviews and approves the food requisitions on designated workstations and works with the Inventory team to ensure the Island provisions are requisitioned in correct quantities, within acceptable time frames and in accordance with established control procedures operation. Observes and evaluates employees and work procedures to ensure sufficient food items are prepared, set up and presented according to set Corporate Culinary Standard. Create appropriate standards and SOP’s for all Island venue operations for the new A Perfect Day expectation. Instrumental in training of all Culinary Employee, from Commis to Sous Chefs for proper skill and service. Conducts training, consisting of but not limited to new recipes, cooking techniques, proper use of equipment, safety, deep fat fryer, USPH & HACCP, OPP protocols & knowledge. Provides on-the-job training by strengthening their current performance and preparation for possible advancement on available upper positions. Tests equipment to ensure accuracy of temperature gauges, heating or cooling elements and more. Reports all malfunctions and requests for necessary repairs and ensure follow up. Collaborate with the Site Maintenance team the status of preventive maintenance for all galley equipment. Ensures the workstation teams prepare food items consistently of high culinary standards and in accordance with Set Corporate Culinary Standards, regarding taste, consistency and attractive presentation. Conducts and monitors USPH and HACCP inspections to ensure highest in compliance standard for sanitation and cleanliness in every work station. Monitor workstations and staff for adherence to those procedures. Ensure Team knowledge and knows how to use the appropriate HACCP logs as a means of food safety control. Constantly train & coach culinary team members in regards to, correct storage by following FIFO and utilization of over production in the assigned area. Initiate daily spot check of internal food storage- dry, cold and frozen. Layout and establish dynamic work schedule that matches the service needs for each and all venues. Maximize the use of available work force, incurred productivity of assigned par level and fund a work schedule complying with the flag state requirements regarding work and rest hours. Recommends measures to improve work place safety procedures, employee performance, knowledge and development, promote cross training within workstations and engaged them to all training provided by the company. Attends meetings, training activities, courses and all other work-related activities as required. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job related duties assigned by their supervisor or management. Qualifications: Proof of Chef Apprenticeship completion or equivalency. Six years’ experience in cooking and preparing food in a 4 star hotel, restaurant or high volume food service facility. Written references from former employers are required. Ability to read, interpret and demonstrate the preparation of recipes for all basic meat, fish, sauce and side dishes according to Royal Caribbean International’s The Royal Way. The demonstration includes advanced cooking methods such as braise, sauté, broil and grill and the use of a variety of knifes to slice, dice, chop, julienne, etc. Extensive knowledge of food handling procedures with regard to public health standards. Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the entire food service operation. Ability to communicate tactfully with, department heads, coworkers and other employees to resolve problems and negotiate resolutions. Demonstrated aptitude for the financial aspects of a food operation, including the successful identification of expense reduction through cost control. Demonstrated aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the vessel. Knowledge of principles and processes for providing customer and personal service including needs assessment, problem resolution and achievement of quality service standards. Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment. Working knowledge of computers, internet access, and the ability to navigate within variety software packages such as Excel, Word, and PowerPoint. Completion of high school or basic education equivalency preferred Language Requirements: Have a good command of English to understand and enforce rules in a polite and effective manner. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. All employees must be able to communicate in the English language in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Physical Demands: Must be able to stand in the sun and endure external elements during work assignment. Long periods may be endured in hot humid outdoor environment While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All employees must be physically able to participate in emergency procedures and drills. Ability to lift and/or move up to 50 pounds Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.
Mar 18, 2019
Full Time
Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
Lead Lifeguard Perfect opportunities begin with Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: The Lead Lifeguard is responsible for ensuring the smooth day to day operation of the designated aquatic recreational facilities. Providing assistance and support to the lifeguard team as and when required. They will create schedules allowing for adequate cover of all duties and will directly report to the Waterpark Supervisor .The Lead Lifeguard will work with the manager when applicable to facilitate all training needs. The Lead Lifeguard will manage performance of lifeguard staff, beach, pool and galleon. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. Essential Duties and Responsibilities: Manages and coordinates performing the following essential duties and responsibilities. All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, USPH guidelines, environmental, and safety policies. Each Island employee may be required to perform other functions in various venues and throughout the ship. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees. Specific Duties: Perform rescue of guests in danger of drowning and be alert to accidents. Administer first aid, CPR, Oxygen and AED as needed in accordance with training received. Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined by the Recreation and Aquatics Management. Supervises and provides surveillance of swimmers and guests during ship call days. Possesses a general knowledge of pools, rides, and attraction operations.  Enforces the rules and regulations of the Thrill waterpark or Pool or Beach locations. Advises aquatics management of unsafe and unsanitary conditions.  Provides superior customer service to all guests by assisting all in a polite and expedient manner.  Performs daily routine chores and maintenance of waterpark to ensure neat and orderly appearance.  Ensuring the uniform and grooming policy is adhered to within their area of responsibility. To observe entire beach and pool operation and ensure all other Lifeguards are in position on their towers and ready to take command of any rescue scenario. Monitor water activity and ensure no guests travel beyond the designated buoy lines. Informing the Management of the need for repairs, maintenance of equipment within their area of responsibility. Exercise full morning set up for call day preparation including all rescue equipment, rescue kayak and inspect all equipment ensuring in full safety compliance. Involvement in the pre and post open and closing procedures of the Island with all teams which will include assisting teams with beach set up and close. Monitor activities around aquatic recreational facilities to prevent or preempt injuries and provide assistance to guests as and when required, while ensuring the well-being of guests within the area. Report, document and follow up with any accidents, injuries or incidents around the aquatic recreational facilities. Ensure the pool areas are tidy, answering questions, enforcing policies, rules and regulations in a polite yet confident manner. Assist, monitor and operate designated aquatic recreational spaces including, but not limited to; opening and closing, monitoring pool locations, water attractions and general activities around the pool areas. Work outdoors guarding aquatic recreational areas, which involves standing in the sun exposed to external elements throughout the day . Be fully lifeguard qualified and certified, and maintain company required qualifications and licenses. Participate in regular training, including but not limited to; Lifeguard training, CPR/First Aid, AED, recurring in-service training, re-certification, and any other as deemed appropriate from management. Participate and facilitate (once Instructor Certification is achieved) all Lifeguard initial and re-certification trainings and provide facilitation for all internal audits, in-service trainings. Work with the Waterpark Supervisor to coordinate all communication related to training, SOP development and on-site unannounced audits. Understand the workings of the Lifeguard Portal to assist with the tracking of lifeguard information and qualifications. Ensure required opening and closing safety checklists are complete and signed. Ensure all staffing schedules, rotations, and daily duties are in place and complete. Set up and verify that supplies and equipment are available during operating hours and maintain as needed. Monitor the safety equipment inventory and ensure that all pars are at capacity. Communicate with the Island Management and other Lifeguard Team Members for routine communication and emergency situations as deemed necessary. Ensure adequate supplies are available for daily operation and confirm recreational areas are adhering to all SQM/SOP guidelines. Any other reasonable request by Leadership including development and training classes. Uphold the general safety management responsibilities in areas and operations under their control. Attend emergency duties / drills as assigned in the ship Emergency Management Safety Plan. Perform other related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Employees will be required to perform any other job-related duties assigned by management. Qualifications: Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Excel, Word, and PowerPoint required. Demonstrated aptitude for the financial aspects of managing departmental budgets. Demonstrated aptitude for the management of headcount within assigned area, as it relates to and supports the aquatic facility needs of the vessel. Knowledge of principles and processes for providing customer and personalized service including needs assessment, problem resolution and achievement of quality service standards. Knowledge of policies and practices involved in performance management. Ability to manage international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary process through coaching and counseling to improve performance. Completion of high school or basic education equivalency required. 2 years’ experience as a supervisor, previous Lifeguard experience preferred. Language Requirements: Have a good command of English to understand and enforce rules in a polite and effective manner. All employees must be able to communicate in the English language in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Physical Demands: Must be physically fit and able bodied to be trained as a lifeguard. Successfully complete company’s lifeguard training and earn a license, complete the physical requirements of the Swim Test. Demonstrate the ability to swim a minimum of a 500 meter swim, 3-5 minutes water tread without use of hands and be able to dive 3-4 meters to ocean floor if needed. Must be able to stand in the sun and endure external elements during work assignment. While performing the duties of this job, the shipboard employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All employees must be physically able to participate in emergency lifesaving procedures and drills. Full use and range of arms and legs as well as full visual, verbal, hearing abilities are required to receive and give instructions in the event of an emergency, including the lowering of lifeboats. Ability to lift and/or move up to 50 pounds. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.
Mar 18, 2019
Full Time
Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
Electronic Engineer Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s brand standards, SQM standards, USPH guidelines, environment, and safety policies. In accordance with Royal Caribbean International’s philosophy, The Royal Way, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees and/or in the presence of guest contact and employee areas. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. Essential Duties and Responsibilities: Responsibility for the maintenance of the installations/equipment-listed below should be assigned to the Electronic Engineer, in their specific job descriptions, as applicable although not limited to such systems as: Power Generator System Electronics Components Power Generator Switchboards/Switchgears Electronics Components Incinerator, WWTP and R.O System Electronics Components Island Music System. CCTV (Surveillance Camera) System. Heavy Equipment’s and Vehicles Electronics System All UPS systems including batteries. Fire Annunciator System Security X-ray and Archway Machines POS Machines and RFID Wristband Coordinate the repair and maintenance work. Make arrangements to comply with the requests from the other departments for assistance. He shall ensure the necessary safety measures are taken to protect personnel and property. Ensure that that Site Engineer is informed when work is required on High Voltage Systems. Site Engineer shall be responsible for completing the high voltage ‘Permit to Work’ and ensuring that safety procedures and working practices are in accordance, as a minimum, with the ‘High Voltage Working Instructions and Conditions’. RCL places the highest value on the environment, and all employees shall do the same. Those assigned to this position shall work with superiors and subordinates to understand and comply with the company's environmental policies and be committed to safeguard the environment. He shall directly and immediately inform his immediate superior if any environmental system does not function properly. Knowledge and Skills : Knows our brand standards and is accountable for executing against them at all times; holds others accountable for delivering against the standards Drives guest satisfaction by serving as the environmental ambassador Interfaces with waste vendors and port agents, as needed; this may include conducting waste vendor due diligence surveys and site inspections at the request of Environmental Stewardship. Exhibits professional leadership presence, positive energy and passion in all situations Accepts ownership for achieving results in all areas of accountability including environmental performance, ratings, expenses, USPH, Workplace Safety and employee satisfaction Responsible for meeting or exceeding all KPIs that are directly influenced by this role Ensures service standards, Safety, Environmental and other company policies and standards are consistently maintained Supports team’s Public Health needs by assisting with the implementation of plans and programs (e.g. OPP; IPM; Water Safety Plan, including potable and recreational waters; Public Health. Supports safety through various activities such as participation in Drills Ability to interpret architectural plans and have experience with: AMOS Maintenance Systems Communication Systems Computers/Networks Integrated Alarm, Monitoring and Control Systems Fire Alarm Systems Large Machinery Automation Systems Financial Responsibilities: Budget review and expense management Qualifications: Must possess the following Licenses / Training / Certificates / Experience: Education as Electrical or Electronic Engineer Well documented experience from marine electronics installations Basic Safety Training in accordance with the STCW-95 requirements Advance Fire Fighting Training Course in accordance with the STCW-95 requirements Bachelor of Science in Electrical/Electronic Engineering (or equivalent 4-year university degree preferred) Experience from Cruise Ships / Large Passenger Ships Self-motivated with a strong work ethic and ability to work in multicultural environment Ability to demonstrate an understanding of environmentally related engineering equipment and systems Highly organized with ability to manage multiple priorities and consistently meet deadlines Strong administrative skills and working knowledge of computers, internet access and the ability to navigate within a variety of software packages such as Excel, Word, AMOS and other related programs Good communication/social skills. Ability to plan projects, assign priorities, resolve problems and to work with out supervision. Excellent English reading and writing skills required All employees must be able to communicate in the English language in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All employees must be physically able to participate in emergency procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency The employee must have the ability to lift and/or move up to 50 pounds. Work Environment: Environment on an Island in an outdoor environment where high temperature and humid temperatures are experienced. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.
Mar 14, 2019
Contract
Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
Island Attendant Kitchen Perfect opportunities begin with Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary: The Island Attendant is responsible for the preparation, support and service in the F&B venues as designated by the Venue Supervisor. To ensure full Island preparedness prior to a ship call day to ensure venues and kitchens are full equipped with the appropriate flatware, equipment and utensils in clean, orderly and stocked condition. Responsible for supporting bar and service operations by performing the following essential duties and responsibilities. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. Essential Duties and Responsibilities : All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, USPH guidelines, environmental, and safety policies.     Each Island employee may be required to perform other functions in various venues in accordance with Royal Caribbean International’s philosophy of The Royal Way, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees. Maintains the cleanliness of the kitchen and service areas and follows proper washing and sanitation of, work areas, utensils, pantries, floors, equipment, etc. Washes worktables, walls, refrigerators, equipment and all related surfaces and counters. Sweeps and mops floor. Utilizes proper USPH sanitation procedures at all times. Segregates and removes trash and garbage and places it in designated containers. Steam cleans or hoses out garbage cans. Collects used utensils and transports them to the galley. Places utensils in the proper racks or on conveyor to dishwashing machine. Operates washing machine according to instructions. Returns clean items to their appropriate places according to handling procedures. Understand and have knowledge to demonstrate appropriate procedures for use of: Three Bucket System, Dish and Port Washing, Recording of dishwasher and ware washing temperatures. Understand the use of a thermometer and temperatures required for a three compartment sink vs. dish and pot washing machines. Know how to calibrate a thermometer. Know and practice the companies recycle and re-use procedures and all procedures around safe equipment handling and garbage separation. Ensures an adequate supply of equipment is on hand at all times. Retrieves glassware from central location and restocks as needed. Utilizes proper USPH procedures at all times. Collects and transports a variety of supplies between storage and work areas. Places items in the appropriate location in the bar. Attends meetings, training activities, courses and all other work-related activities as required. Opening and Closing procedure for each venue assigned. Record Logs as required. Ensuring all damage of equipment is reported immediately. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Island employees will be required to perform any other job-related duties assigned by their supervisor or management. Qualifications: Previous utility or cleaning experience in a 4 or 5 star restaurant, hotel, lounge, cruise ship etc. preferred. Ability to work independently and assess bar needs for restocking. Completion of high school or basic education equivalency preferred. Ability to identify bar glassware and bar supplies. Basic knowledge of bar equipment (blenders, flash blenders, ice machines) Ability to collect and transport supplies from various locations throughout the vessel. Completion of high school or basic education equivalency preferred. Ability to speak additional languages such as Spanish, French, German, Italian, or Portuguese is preferred. Language Requirements: Ability to speak English clearly, distinctly, and cordially with guests. Ability to speak additional languages such as Spanish, French, German, Italian, or Portuguese is preferred. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors, and co-workers. Physical Requirements: While performing the duties of this job, the employee is regularly required to stand for long periods of time; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All Island employees must be physically able to participate in emergency procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency Ability to lift and/or move up to 50 pounds. Ability to work in a hot and humid environment while standing for long periods. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.
Mar 14, 2019
Contract
Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
HR Specialist Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: Part of the Island Leadership team, the HR Specialist will support the HR manager in all facets of Human Resources Operations in Coco Cay including the implementation of strategic, tactical and operational goals.  As an HR Specialist you will understand the needs of the overall business and provide all the necessary assistance to the HR Manager to implement, optimize and lead best in class policies, procedures, systems and practices in all aspects of the employee lifecycle i.e. Communications, Organizational Design, Recruitment & Selection, Compensation & Benefits and Employee Relations. Essential Duties and Responsibilities: Understand all current and future recruitment targets and goals, including resource planning and headcount requirements. Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations as required. Analyze trends and metrics in partnership with the Coco Cay HR Manager to develop solutions, programs and policies. Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Provide day-to-day performance management guidance to line staff (coaching, counseling, career development, disciplinary actions). Work closely with employees to improve work relationships, build morale, and increase productivity and retention. Provide HR policy guidance and interpretation Provide guidance and input on business unit restructures, workforce planning and succession planning. Identify training needs for business units and individual executive coaching needs. Participate in evaluation and monitoring of success of training programs. Serve as a strategic partner to the multiple functional leaders on site, implementing HR business objectives that align with the overall company plans and objectives. Partner with the HR organization in delivering employee milestone processes including performance and compensation planning. Participate on coaching business leaders and staff as required on performance management discussions, employee relations issues, discipline matters, and promotion / transfer / termination discussions. Provide compensation and benefits support, teaming with our global compensation team as required Collaborate with the various centers of excellence (compensation and benefits, talent acquisition, Learning and Development, HRIS) in various HR projects. Support annual succession and training planning. – aligned with the corporate L&D team to achieve business goals. Ensure that the highest quality onboarding experience is delivered for all employees, on a consistent basis.  Conducts new employee orientation program Cultivates Customer First Is an expert on our brand standards and is accountable for executing against them and holding others accountable for the same at all times Leadership skills Leads with Passion, Drive and Energy Exhibits professional leadership presence, positive energy and passion in all situations Accepts ownership for achieving results in all areas of accountability including environmental performance, ratings, expenses, USPH, Workplace Safety and employee satisfaction Financial Responsibilities: Ensure annual headcount budget targets are consistently met. Make appropriate recommendations for efficiency. Be able to analyze, interpret the financials set forth. Create recommendations based on historical data. Knowledge and Skills: Responsible for meeting or exceeding all KPIs that are directly influenced by this role Ensures service standards, Safety, Environmental and other company policies and standards are consistently maintained Supports team’s Public Health needs by assisting with the implementation of plans and programs (e.g. OPP; IPM; Water Safety Plan, including potable and recreational waters; Public Health. Supports safety through various activities such as participation in Drills. Qualifications: Degree in Human Resources Management or related discipline Minimum 4-5 years HR experience ideally in an international company Excellent communication and influencing skills across different geographical locations and cultures Have strong commercial and business acumen Ability to deliver in a matrix environment with a culture individual accountability and team performance Proven planning. attention to detail and project management skills Proven experience of leading all aspects of the employee lifecycle Proven contract negotiation and budget management experience Must have a thorough understanding of HR best practices Experience of managing, coaching and developing a team. Highly organized with ability to manage multiple priorities and consistently meet deadlines Ability to work in a high-pressure environment Strong administrative skills and working knowledge of computers, internet access and the ability to navigate within a variety of software packages such as Excel, Word, AMOS and other related programs Good communication/social skills. Ability to plan projects, assign priorities, resolve problems and to work without supervision. Excellent English reading and writing skills required All employees must be able to communicate in the English language in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All employees must be physically able to participate in emergency lifesaving procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency. The employee must have the ability to lift and/or move up to 50 pounds. Work Environment: Environment on an Island, in an outdoor environment where high temperature and humid temperatures are experienced. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.
Mar 14, 2019
Full Time
Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
Balloon Operations – Ground Crew Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s brand standards, SQM standards, USPH guidelines, environment, and safety policies. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees and/or in the presence of guest contact and employee areas. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standard. The Balloon Ground Crew are in charge of flights and as such has the right to refuse entry to disembark any passenger who may present a danger to the safety of security of the guests and employees. Reporting to the Pilot and are to support the pilot and receive instruction from the Pilot. Flights will take place multiple times per hour per call day, commencing with a test flight for Safety checks. This provides an exceptional guest experience always with Safety in mind of guests and crew. Essential Duties and Responsibilities: Ground crew/operators are stationed on the boarding pass. The role is to manage the embarkation and disembarkation procedures in liaison with the pilot oversee the visitors during then waiting time. Monitor the landing platform during the flight I want the pilot of any danger on the ground. Operate the winch in the case of malfunction in communication with the pilot in order to effect retrieval from the ground. Following the emergency procedures moor the balloon following instruction from the pilot. In moor mode. Monitor the site and ensure that that all parameters are followed as per the Flight Manual. Complete up the Morning Ground crew check list and the closing ground crew check list always with Safety of the area, guests and crew in mind. Assist the Pilot as required for the following. Performing test flights and recording daily, weekly, monthly inspections as outlined in the Safety manuals The pilot will be fully conversant in the balloon envelope, load ring, control systems, landing platform pulley and cable, main winch and mooring points. Training will be providing and certification granted after fully completing the course – a minimum of 40 hours Understand and be familiar with safety flying positions. Be capable of making sound judgment of whether to fly or not and understand the major effects of weather. Be capable after training of understanding calculation of passenger load and when and how to make a decision to stop flights. Know how to respond safely to emergency situations, recovery of the balloon by the Ground crew whilst on board. Understand and have the capability to respond swiftly and calmly in the event of an incident. Have a proven knowledge of first aid and basic firefighting procedures. Have the ability to conduct routine maintenance safely which will include the ability to climb to conduct this visual checks and inspections. Comprehension of meteorology, how to read forecasts assessing conditions major effects of whether humidity pressure temperature wait helium purity. Have the ability to conduct and complete routine maintenance daily weekly monthly quarterly annual record-keeping observation and of course must have the ability to climb. Financial Responsibilities: To ensure accurate recording of any Island reservations in order to charge the guest accounts Communicate technical needs of any repair and maintenance needs which have significant financial impact Knowledge and Skills: Ability to speak English clearly, distinctly and cordially with guests. Ability to read and write English, in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, managers and co-workers. First Aid and Basic Fire Fighting and Emergency response procedures. Proven experience either flying balloon or a parasail operation. Effective communication skills both written and verbal. Comprehension of meteorology and understand and read forecasts assessing conditions. Previous experience in a highly focused customer facing environment. Qualifications: Completion of College Diploma or equivalent A minimum of two (2) years related experience and/or training. Ability to work positively and cooperatively in a diverse team environment to meet overall established time frames for the island operation. Rescue training indicative of the Island/ Water Park Environment Firefighting, first aid, emergency response and Safety training Qualifications for Ground crew follow a specific training course organized by the general manager. Upon completion, a written exam, which should be retained, provides verification that the ground crew member is familiar with the procedures of characters in flight in all modes of operation and that they’re competent to assume the required responsibilities after passing the exam the general manager will issue a declaration of level competence a DLC which the ground crew member signs to accept that they have completed the training course. Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste and smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must have the ability and fitness level that allows climbing. All island employees must be physically able to participate in emergency lifesaving procedures and drills. Full use/range of motion of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.
Mar 06, 2019
Full Time
Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
Dive Instructor Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: The Dive Instructor must possess a dynamic outgoing demeanor with a passion for delivering industry leading service while demonstrating exemplary skills. This role establishes and drives a positive working environment and focuses on the guest experience while operating with optimum safety in all activities with our guests and fellow colleagues in mind. Leading by example at the Front of House this is a position that requires exemplary customer engagement. The dive instructor will be able to teach PADI programs adhering to all standards and guide scuba dives and other activities as required by the Island Shore Excursions Manager.  Must be able to respond to any type of emergency and perform lifesaving procedures. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality, and Environmental standards. Essential Duties and Responsibilities: Lead the scuba diving program and guide all tours in a safe and responsible way. Demonstrate exemplary scuba skills and proper use of the equipment. Accompany divers underwater and guide guests while identifying marine life. Constantly monitor guest safety and able to respond appropriately to emergency situations. Continually monitor guests for safety. Conduct tours in a timely and efficient manner while delivering a safe guest experience. Acknowledge distress signals, maintain a calm demeanor, and respond actively to any emergency and/or assist if needed as per company procedures. Use clear and professional communication while using the radio channel provided for the operation. Demonstrate effective teamwork and leadership. Communicate with the direct supervisor if any structural, safety, and / or operational issues arise. Communicate clearly, professionally and effectively to guests, colleagues, and management in both a verbal and written format. Conduct clear and concise briefings and instructions. Demonstrate a polite and courteous demeanor towards guests and fellow colleagues. Maintain inventory of scuba diving equipment. Conduct general maintenance of the scuba equipment (i.e. daily inspections and cleaning equipment). Write reports and complete maintenance logs on a daily, weekly, and monthly basis. Send equipment for external planned preventive maintenance and safety inspections as per industry standards. Oversee rescue equipment ensuring it is up to standards (i.e. visually and operationally). Complete basic maintenance to the equipment. Remove, replace, and report any malfunctioning parts. Manage rescue equipment inventory and maintain expert knowledge on how to use it. Maintain communication equipment and ensures it is in good working order. Test new snorkeling, diving, and water sports equipment promoted by manufacturers. Prepare a detailed written report to the shore side department regarding the feasibility of purchasing the equipment for the program. Participate in trainings on a weekly and monthly basis. Train new staff on tours, guiding, and rescue procedures. Maintain expert operational and maintenance knowledge on other Island Shore Excursion guiding activities including but not limited to Wave Jets, Ziplining, Kayak, etc. Assist all other programs when required. Sell and upsell all tours, activities, and revenue generating products. Set up and close working areas as per schedule or instructed by Management. Always wear the uniform provided by the company and maintain Company grooming standards. Always wear Company approved footwear and personal protective equipment. General maintenance of EZ dock slips and dock pieces, dock anchors and jet ski/wave Jets daily cleaning procedures. Adhere to company confidentiality agreement regarding any confidential company information. All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s The Royal Way, SQM standards, USPH guidelines, environmental, and safety policies along with PADI standards. Financial Responsibilities: Awareness and support of monthly budget achievement Ability to control inventory Assist management with the purchasing equipment Knowledge and Skills: Minimum of PADI Open Water Dive Instructor Minimum of 50 student certifications First aid certification Guide and group supervision experience Proven ability to manage groups Ability to pass a lifeguard certification and swim test Must be able to work under pressure without losing concentration Advanced communication skills in English and ability to follow instructions Working knowledge of computers, internet, and the ability to navigate within a variety of software packages such as Excel, Word, and PowerPoint required Ability to manage others in an aquatic’ environment Advanced knowledge of customer and personalized service techniques including needs assessment, problem resolution, and achievement of quality service standards Ability to work within a team of international staff in a positive and productive manner Ability to maintain focus as well as being flexible and adaptable Encourage a positive, dynamic, and diverse guest services operation by navigating through a changing work environment Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the island operation Ability to work comfortably on heights and familiarity in utilizing climbing gear is desirable Previous lifeguarding experience desirable Boating experience is desirable or the ability to learn and develop boating skills Qualifications: Professional Association of Diving Instructor (PADI) Open Water Scuba Instructor Certification is required Minimum of 50 certifications required Proof and possession of PADI insurance from Vicencia and Buckley of the USA, with the additional insured listed as “Royal Caribbean Cruises Ltd. and Subsidiaries and Affiliates.” Liability coverage required is US$1,000,000 for bodily injury & property and US$2,000,000 for combined single limit and annual aggregate Registered with PADI America Be able to pass a lifeguard qualification and maintain company required qualifications and licenses Current first aid certification Previous sales experience with the ability to sell, up-sell and/or cross-sell products, and services Customer service experience Completion of high school or basic education equivalency required Minimum 2-years’ experience in a similar previous role Experience operating and performing maintenance on a variety of water and boating equipment Candidates must be able to pass a pre-employment drug test and background check Language Requirements: Ability to speak English clearly, distinctly, and cordially with guests Ability to demonstrate a good command of English to understand and enforce rules in a polite and effective manner Ability to read and write English in order to understand and interpret written procedures Ability to give and receive instructions in written and verbal forms Ability to effectively present information and respond to questions from guests, colleagues, and management Ability to speak a second language is advantageous Physical Requirements: Must be physically fit and able bodied to be trained as a lifeguard Full use and range of arms and legs as well as full visual, verbal, hearing abilities are required to receive and give instructions in the event of an emergency While performing the duties of this job, the employee is regularly required to: Stand, walk, use hands to touch, handle, and feel Reach with hands and arms Talk and hear Lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus Successfully complete company’s lifeguard training and earn a certification, complete the physical requirements of the Swim Test The completion of all the following physical requirements are necessary and need to be completed every month Failure to complete the test will result in reassignment or termination from the Private Destinations Physical test consists of the following events: Non-Stop 300-meter swim, using front crawl, breaststroke, or side stroke (backstroke is not permitted) 2 min water tread without the use of hands Dive 3-4 meters to ocean floor retrieve a 10 lb. weight / weight belt Only 1 attempt is permitted All events are to be carried out consecutively (with no rest in-between) Goggles may be used Test may be subject to change due to industry and operational standards Work Environment: While performing duties of this job, the employee may be required to work outdoors in extreme humid and hot conditions, working on height (tower decks), and enter the water to perform rescues if needed. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.
Mar 06, 2019
Full Time
Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
Chef de Partie Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas.  Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: Coordinates activities of a particular workstation engaged in preparing and cooking food products for various Island venues per instructions from the Sous Chef. The position should have previously works in various sections of the galley supporting the shipboard teams with this fast paced service. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. Essential Duties and Responsibilities: All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, USPH guidelines, environmental, and safety policies. Each Island employee may be required to perform other functions in various venues In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees. Specific Duties: Each culinary Island employee reports to their workstation assignment on time and properly groomed and dressed according to Royal Caribbean International’s The Royal Way. This includes a clean uniform, name tag, Chef’s hat, apron, hair net for ladies, calibrated thermometer, neckerchief with gold color neck slide, company approved specified safety shoes and wearing appropriate PPE according to assigned tasks. On a daily basis, meets with the Sous Chef to review the requirements of the day’s meals and time frames for service. Supports the ship call day and island operation to ensure speed and efficiency. Conducts on job training with Commis, in knowledge and cooking procedures outlined as per venue. Works with Storekeeper to maintain any ship Inventory that is stored on Island. Hand on supervises the assigned workstation function. Assigns duties and responsibilities to employees. Fully responsible for organizing work schedule and controlling over time of assigned section. This is a hands on role. Observes and evaluates employees and work procedures to ensure quality standards and level of service is met. Ensures that their station has proper staffing and communicates this to his supervisor. Trains and monitors entry level cooks for proper service. Provides on-the-job training to strengthen their current performance and preparation for possible advancement to promotional positions. Ensures that all their junior co-workers are doing on-the-job training by ensuring that each employee reads training manuals and attends practical training sessions in order to be prepared for certification in the culinary training program. Conducts an inventory of the items in the workstation storage. Reviews the quality and quantity of the delivery and accepts issued product from the ship. Works with all galley personnel in a cooperative, productive and effective manner. Adjusts thermostat controls to regulate temperature of ovens, broilers, grills, roasters, steam kettles, etc. Tests equipment to ensure accuracy of temperature gauges, heating or cooling elements, etc. Reports to the Sous Chef all malfunctions and requests for necessary repairs. Apply, at all times, HACCP and onboard sanitation and hygiene standards complying with ship's international itinerary. Acquire proficiency in regards to standard regulations about proper food storage, correct food preparation and safe food temperature. Learn about OPP and practice common procedures to prevent outbreak. Monitors workstation and staff for adherence to those procedures. Conducts on-the-job training to ensure all crew members working in his/her area of responsibility know RCL and onboard Public Health Control Plan as related to preparing, holding, storing, re-heating and serving food. Conducts training and follow up on record keeping. Supervises and participates in cleaning the workstations during and after meal preparation. Enforces and follows onboard cleaning procedures for work surfaces, all related equipment and utensils. Supervises the assembly of the workstation for the next meal preparation shift. This includes cleaning and preparing food storage areas and refrigerators. Consider safety of one’s self, colleagues and Guests. Be familiar with the nearest first aid station, location of safety equipment and routes around the island’s work stations. Ensure to provide Guests with professional and friendly service at all times. Responsible to secure Company property and food products brought to the island. Must work in best sanitary conditions applying onboard standard of hygiene and cleanliness. Works closely with the Sous Chef with regard to the evaluation progress for 90 days, mid-contract and end-of-contract evaluations for employees under their supervision. Qualifications: Proof of cook apprenticeship completion or equivalency. Four to six years’ experience cooking and preparing food in a 4 or 5-star hotel, restaurant or high volume food service facility. Ability to read, interpret and demonstrate the preparation of recipes for all basic meat, fish, sauce and side dishes. The demonstration includes advanced cooking methods such as braise, sauté, broil and grill and the use of a variety of knifes to slice, dice, chop, julienne, etc. Ability to work with minimum supervision and able to train members of the team. Extensive knowledge of food handling procedures with regard to public health standards. Ability to work positively and cooperatively in a diverse team environment to meet overall established time frames for the entire food service operation. Ability to learn and utilize knowledge of policies and practices involved in the human resources function. Ability to supervise an international team of entry-level cooks and chefs in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or recommend termination of employment. Ability to communicate tactfully with department heads, coworkers and other shipboard employees to resolve problems and negotiate resolutions. Completion of high school or basic education equivalency preferred. Computer knowledge is required. Language Requirements: Have a good command of English to understand and enforce rules in a polite and effective manner. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. All employees must be able to communicate in the English language in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Physical Demands: Must be able to stand in the sun and endure external elements during work assignment. Long periods may be endured in hot humid outdoor environment. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All employees must be physically able to participate in emergency procedures and drills. Ability to lift and/or move up to 50 pounds. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.
Mar 04, 2019
Full Time
Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
Safety Officer Perfect opportunities begin with Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary: The Safety Officer position on Private Destinations is responsible for ensuring compliance with all safety laws, regulations, and policies in order to create a workplace where Crew Members can thrive in their roles while avoiding the risk of injury. This role works with Island, Ship, and Shore Side Leadership to manage safety compliance and improve the injury prevention programs. This includes developing strategies to mitigate risks, managing incident record keeping, following up on corrective action, conducting compliance audits and inspections, training safety related topics, and more. Essential Duties and Responsibilities: Safety Culture Responsible for meeting or exceeding all KPIs that are directly influenced by this role. Encourage a positive attitude towards health and safety among all Crew Members. Maintain knowledge and practice Island Safety at a high level acting as mentor and advisor to all Crew Members. Ensure all Crew Members view sustaining a safe environment as a responsibility of every role and perform their safety duties to the best of their abilities. Allocate resources to maintain a best practice safety culture in all areas. Provide a point of contact on injury prevention issues for all divisions of Royal Caribbean. Provide experienced injury prevention support for new build projects. Develop Safety Report that details improvements and corrections to be observed daily. Leads operational safety meetings and provides safety related expertise and guidance to management responsible for enforcement of injury prevention and public health related policies and programs. Training Ensure that all Crew Members are trained and competent to perform all aspects of their role safely. Develop briefings and training's for both Island and Ship Crew Members to promote injury prevention and risk mitigation. Maintain an in-depth knowledge of all required Company, Regulatory, and Ride/Attraction Manufacturer Safety Training's at a "Train-the-Trainer" proficiency. Train Island Leadership Team to conduct statistical analysis and recommendations from Crew and Guest injury data as required for Executive Committee briefings. Attend meetings, training activities, courses and all other work-related activities as required to support injury prevention initiatives. Standards & Policies Maintain compliance with international and company regulations and requirements. Ensure "The Royal Way", Safety, Environmental, Audits, and other company policies and standards are consistently maintained. Lead and monitor the compliance of all safety standards for all rides, attractions, and equipment (i.e. commissioning, systematic inspections, preventative maintenance, replacement, etc.) with Island Leadership. Establish and maintain formal health and safety documentation. Ensure all equipment is operated as per the manufacturer's guidelines. Emergency Management System Lead the implementation, training, and revision of the Island's Emergency Management System with is Island, Ship, and Shore Side Leadership. Maintain clear procedures for action to be taken in the event of an emergency. Risk Management & Injury Prevention Plan, develop, implement, and monitor a workplace safety and injury reduction program (i.e. Personal Protective Equipment, Evacuation, Fire Safety, Respiratory Protection, Chemical Management, Working at Heights, Food Safety, Corrective Action and Root Cause Analysis, etc.) Ensure that the programs are effectively implemented and any deficiencies in their application are communicated to the responsible division head. Ensure all equipment is in safe conditions for all to use and work on. Actively encourage controlling risks in workplace activities. Develop Risk Register. The Risk Register is a formal document that defines the island's major risks and plans to reduce the impact of the risk through strategic initiatives. Incident Management Ensure all near misses, accidents, and incidents are immediately reported. Investigate all accidents and incidents with Island Leadership to identify root causes and prevent recurrence. Formulate and execute action plans based on findings from investigations including "lessons learned" training and the introduction of best practices. Work with Island Leadership to improve the injury investigation process. Systematically communication with stakeholders (i.e. Shore Side Private Destinations, Risk Management, Risk Prevention, etc.) during and after incidents. Qualifications: Bachelor's degree in Business Management or related discipline. Bachelor's degree strongly preferred Minimum of 5 years hotel, theme park, cruise ship, maritime or industrial/public safety experience with primary responsibilities in the training, implementation and administration of safety systems and procedures strongly preferred Strong experience and proven track record of achievements in field. Knowledge and Skills: Full understanding of the Safety and Quality Management Program including injury and accident investigation responsibilities. Train the Trainer Certification. Displays leadership abilities while working as part of a team to yield goal-oriented results. Previous exposure to international environments strongly preferred. Strategic thinker with strong conceptual skills, self-motivated, enthusiastic, flexible, and adaptable. Effective verbal and written communications skills. Advance computer literacy in MS Office, incident management systems, Internet, etc. Ability to speak English clearly, distinctly and cordially. Ability to read and write English in order to understand and interpret written procedures - this includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from managers and co-workers. Physical Demands: Ability to see, hear, speak, comprehend, and communicate. Ability to lift 30 pounds. Ability to reach and bend. Ability to walk upstairs. Exposure to noise, cleaning chemicals, and dust. Exposure to extreme outdoor temperatures. Exposure to moving mechanical parts and vehicles. On occasion, may be required to climb, balance, stoop, kneel, and crawl. Work Environment: Office (inside) Traveling Outdoors, required to walk in extreme humid and hot conditions Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.
Feb 26, 2019
Full Time
Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
Aquatics Guide Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary: The Aquatics Guide should possess a dynamic outgoing demeanor with a passion for delivering industry leading service while demonstrating exemplary skills. This role establishes and drives a positive working environment and focuses on the Guest Experience while operating with optimum Safety in all activities with of our guest and fellow colleagues in mind. Guiding activities such as Zip line, Kayak, Jet Ski and other activities as required by the Destination Experience Manager. Leading by example at the Front of House this is a position that requires exemplary customer engagement. Must be able to responds to any type of emergency. Performs lifesaving procedures and CPR. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. Essential Duties and Responsibilities: Guide zip line tours in a safe and responsible way; communicate with the direct supervisor if any structural and operational issues arise. Be able to conduct tours on a timely manner, working as a team with other zip line staff. General maintenance of the zip line equipment i.e. harnesses, safety straps, carabineers, trolleys, lanyards, ropes, breaking system, pulleys etc. Write reports and fill maintenance logs on a daily, weekly and monthly basis. In addition maintain, inventory and safety check all guiding equipment related to the Jet Ski, Zip line and Kayak Equipment. Be aware of available rescue equipment, how to use it and ask for training if needed. Keep a clear communication while using the radio channel provided for the operation, using it in a professional manner. General maintenance of EZ dock slips and dock pieces, dock anchors and wave runners daily cleaning procedures. Participate in trainings on a weekly and monthly basis, held by the Management Team or ADEM Acknowledge distress signals and responds actively to any emergency situation and/or assist if needed, following company procedures. Oversee rescue gear is up to standards (visually and operational) Be able to give basic maintenance to the equipment and report malfunctioning piece. Train new staff on tour and guiding rescue procedures. Lead jet Ski and Kayak Tours. Duties will include sale of all tours and activity and revenue generating products. Be polite and courteous towards guests and fellow colleagues. Excellent customer service. In case of an emergency follow the proper rescue procedures. Set up and close down working areas as per schedule or instructed by DM. Always wear the uniform provided by the company. Always wear proper footwear. Adheres to company confidentiality agreement with regard to any confidential company information Financial Responsibilities Awareness of the monthly budget, to be able to control the equipment inventory and assist the DM in regards to the purchasing plan. Knowledge and Skills: Lifeguard Certified and experience. Must be comfortable working on heights, utilizing climbing gear. Must be able to work under pressure without losing concentration. Proper communication skills in English. Ability to apply common sense understanding to carry out oral instructions Qualifications: Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Excel, Word, and PowerPoint required Demonstrated aptitude for the management of headcount within assigned area, as it relates to and supports the aquatic facility Knowledge of principles and processes for providing customer and personalized service including needs assessment, problem resolution and achievement of quality service standards. Ability to work within a team of international staff in a positive and productive manner Completion of high school or basic education equivalency required. 1 years’ experience in a similar previous role. Lifeguard Certified Must be comfortable working on heights, utilizing climbing gear. Must be able to work under pressure without losing concentration. Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the island operation. Flexibility to be engaged yet focused, direct and encourage a positive, dynamic, diverse guest services operation by navigating through a changing work environment Language Requirements: Have a good command of English to understand and enforce rules in a polite and effective manner. All employees must be able to communicate in the English language in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Physical Demands: Must be physically fit and able bodied to be trained as a lifeguard. Successfully complete company’s lifeguard training and earn a certification, complete the physical requirements of the Swim Test Demonstrate the ability to swim a minimum of a 500 meter swim, 3-5 minutes water tread without use of hands and be able to dive 3-4 meters to ocean floor if needed Must be able to stand in the sun and endure external elements during work assignment. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Full use and range of arms and legs as well as full visual, verbal, hearing abilities are required to receive and give instructions in the event of an emergency, Ability to lift and/or move up to 50 pounds. Work Environment: While performing duties of this job, the employee may be required to walk outdoors in extreme humid and hot conditions, working on height (tower decks), and enter the water to perform rescues if needed. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.
Feb 19, 2019
Full Time
Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
Senior Lifeguard Perfect opportunities begin with Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: Monitoring and operating designated aquatic recreation spaces including, opening and closing while ensuring safety around the pool and beach areas. Set up and verify that supplies and equipment are available during operating hours, replenish and maintain as needed. Interact with Guests and provide any directions/Guest service assistance. Assist with other departments as directed by Leadership based on skills and performance. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. Essential Duties and Responsibilities: All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, USPH guidelines, environmental, and safety policies. Each Island employee may be required to perform other functions in various venues and throughout the Island In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees. Specific Duties: Perform rescue of guests in danger of drowning and be alert to accidents. Administer first aid, CPR, Oxygen and AED as needed. Monitor activities around aquatic and beach recreational facilities to prevent or preempt injuries and provide assistance to guests as and when required, while ensuring the well-being of guests within the area. Report and follow up with any accidents, injuries or incidents around the aquatic recreational and/or beach activities. Ensure the pool and beach areas are tidy, answer questions, enforce policies, rules and regulations in a polite yet confident manner. Ensure guest interactions are kept to a minimum while on watch to avoid distraction, at the same time providing a positive guest experience. Monitor and operate designated aquatic recreational spaces including, but not limited to; opening and closing procedures, monitoring pool locations, water attractions and general activities around the pool and beach areas. Work outdoors guarding aquatic recreational areas, which involves standing in the sun exposed to external elements throughout the day. Be fully lifeguard qualified and certified, and maintain company required qualifications and licenses. Participate in regular training, including but not limited to; Lifeguard training, CPR/First Aid, AED, recurring in-service training, re-certification, and any other as deemed appropriate from management. Set up and verify that supplies and equipment are available during operating hours and maintain as needed. Interact with Guests and provide any directions/Guest service assistance. Monitor communication with Lead Lifeguard and/or Lifeguard Management or other areas. Communicate with the Lifeguard Management and Island Management by radio in emergency situations or as deemed necessary. Assist with other duties as outlined by Leadership.   Any other reasonable request by Leadership including development and training classes. Attend emergency duties / drills as assigned in the ships Emergency Management Safety Plan. Perform other related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by management. Qualifications: Knowledge of principles and processes for providing customer and personalized service including needs assessment, problem resolution and achievement of quality service standards. Completion of high school or basic education equivalency required. Language Requirements: Have a good command of English to understand and enforce rules in a polite and effective manner All shipboard employees must be able to communicate in the English language in order to understand and interpret procedures, including emergency instructions. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers, specifically in the event of an emergency. Physical Demands: Must be physically fit and able bodied to be trained as a lifeguard. Demonstrate the ability to swim a minimum of a 500 meter swim, 3-5 minutes water tread without use of hands and be able to dive 3-4 meters to ocean floor if needed. Must be able to stand in the sun and endure external elements during work assignment. While performing the duties of this job, the shipboard employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All employees must be physically able to participate in emergency lifesaving procedures and drills. Full use and range of arms and legs as well as full visual, verbal, hearing abilities are required to receive and give instructions in the event of an emergency. Ability to lift and/or move up to 50 pounds. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.  
Feb 19, 2019
Full Time
Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
Lifeguard Perfect opportunities begin with Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas.  Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: Monitoring and operating designated aquatic recreation spaces including, opening and closing while ensuring safety around the pool and beach areas. Set up and verify that supplies and equipment are available during operating hours, replenish and maintain as needed.. Interact with Guests and provide any directions/Guest service assistance. Assist with other departments as directed by Leadership based on skills and performance. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. Essential Duties and Responsibilities: All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, USPH guidelines, environmental, and safety policies. Each Island employee may be required to perform other functions in various venues and throughout the Island In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees. Specific Duties: Perform rescue of guests in danger of drowning and be alert to accidents. Administer first aid, CPR, Oxygen and AED as needed. Monitor activities around aquatic and beach recreational facilities to prevent or preempt injuries and provide assistance to guests as and when required, while ensuring the well-being of guests within the area. Report and follow up with any accidents, injuries or incidents around the aquatic recreational and/or beach activities. Ensure the pool and beach areas are tidy, answer questions, enforce policies, rules and regulations in a polite yet confident manner. Ensure guest interactions are kept to a minimum while on watch to avoid distraction, at the same time providing a positive guest experience. Monitor and operate designated aquatic recreational spaces including, but not limited to; opening and closing procedures , monitoring pool locations, water attractions and general activities around the pool and beach areas. Work outdoors guarding aquatic recreational areas, which involves standing in the sun exposed to external elements throughout the day. Be fully lifeguard qualified and certified, and maintain company required qualifications and licenses. Participate in regular training, including but not limited to; Lifeguard training, CPR/First Aid, AED, recurring in-service training, re-certification, and any other as deemed appropriate from management. Set up and verify that supplies and equipment are available during operating hours and maintain as needed. Interact with Guests and provide any directions/Guest service assistance. Monitor communication with Lead Lifeguard and/or Lifeguard Management or other areas. Communicate with the Lifeguard Management and Island Management by radio in emergency situations or as deemed necessary. Assist with other duties as outlined by Leadership.   Any other reasonable request by Leadership including development and training classes. Attend emergency duties / drills as assigned in the ships Emergency Management Safety Plan. Perform other related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by management. Qualifications: Knowledge of principles and processes for providing customer and personalized service including needs assessment, problem resolution and achievement of quality service standards. Completion of high school or basic education equivalency required. Language Requirements: Have a good command of English to understand and enforce rules in a polite and effective manner. All employees must be able to communicate in the English language in order to understand and interpret procedures, including emergency instructions. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers, specifically in the event of an emergency. Physical Demands: Must be physically fit and able bodied to be trained as a lifeguard. Demonstrate the ability to swim 50 meters using freestyle or breaststroke without rest or touching the pool bottom, retrieve a 10 lb. weight from the deepest part of the pool and tread water for 1 (one) minute without use of of hands. Must be able to stand in the sun and endure external elements during work assignment. While performing the duties of this job, the shipboard employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All employees must be physically able to participate in emergency lifesaving procedures and drills. Full use and range of arms and legs as well as full visual, verbal, hearing abilities are required to receive and give instructions in the event of an emergency. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.
Feb 19, 2019
Contract
Royal Caribbean LTD CocoCay (Royal Caribbean), The Bahamas
Driver Perfect opportunities begin with Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas.  Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: Duties will include utilizing forklifts, tractors and trolleys to streamline loading and unloading process from the designated vessel along with transporting goods to designated destination on call days. To ensure that safety is paramount at all time when moving any vehicle at any time. Driving of guest trams may also be required in which case this would be a guest facing position. The Driver position is one that should possesses a dynamic outgoing demeanor with a passion for delivering industry leading service while demonstrating exemplary skills. This role establishes and drives a positive working environment and focuses on the Guest Experience while operating with optimum Safety with of our guest and fellow colleagues in mind. Leading by example at the Front of House on a call day this is a position that requires the ability to be engaged with guests with a friendly disposition while ensuring paramount safety of guests and employees. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, USPH guidelines, environmental, and safety policies. Each Island employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees.   Essential Duties and Responsibilities: Duties will include utilizing forklifts, trolleys, tractors, golf carts and trucks to streamline loading and unloading process along with transporting goods to designated destination on call days. Critical to a successful operation is the preparation and sequencing of provisions, staging of carts in a pre-determined order. To ensure a smooth and safe transfer of all good from ship to site and vice versa. Follow instructions of the Team Lead Operations at all times to ensure a safe environment at all times while operating on the pier. Prior to ship arrival, ensure all vehicles are staged, provision trailers, tractors, loading platforms, forklift trucks and gangways, trucks. Ensure gangways are ready for loading as instructed by the ships staff and stored securely at the close of a call day. Pallets are staged in loading order with a maximum height range of 48 – 54” . Pallets are only to be moved when deemed safe. All Provisions are safely loaded onto trucks and trolleys in sequence and driven to their designated locations. When operating on the pier all areas are to be cordoned off for safety. No unauthorized carrying of personnel on provision vehicles or trolleys, No use of phone while driving. To actively participate in the reporting of maintenance, safety and operation of the forklifts, provision vehicles, tractors and trolleys and guest trams. Understands, applies, and enforces environmental policies and procedures concerning such functions as collections, sorting and disposal of solid wastes and use of chemicals associated with cleaning. To comply with all company policies and programs concerning safety, environmental protection and occupational accidents. Attends meetings conducted by the Site Management also training activities, courses and all other work-related activities as required. Personal appearance, personal hygiene and uniform appearance are at all times in accordance with company policy. Participate in all mandatory training related to the Company Philosophy and Guest Service needs. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to perform any other job-related duties as assigned by Management. Be knowledgeable regarding all facets of the Island all activities and have the ability to be able to make recommendations for guests. Always carry island maps and be prepared to answer questions from the guest. Knowledge and Skills: Ability to speak English clearly, distinctly and cordially with guests. Ability to drive forklift operation with precision within limited space after training certification. Ability to drive all vehicles safely and precisely. A friendly disposition with the ability to converse with our guests. Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the island operation. Physical Demand: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste and smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All island employees must be physically able to participate in emergency procedures and drills. Full use/range of motion of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency. Qualifications: A minimum of two (2) years related experience and/or training. Completion of high school or equivalent. Must hold a Certificate of completion for Fork Lift Driving (certification provided) and a clean vehicle license and proof to have good eye sight. Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the island operation. Work Environment: While performing the duties of this job, the employee will regularly be subject to extreme heat, very hot and humid conditions. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.
Feb 19, 2019