2 Technician jobs

Pool and Park Maintenance Technician Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s brand standards, SQM standards, USPH guidelines, environment, and safety policies. In accordance with Royal Caribbean International’s philosophy, The Royal Way each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees and/or in the presence of guest contact and employee areas. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. Responsible for maintaining the water chemistry, quality, filtration, dosing and mechanical functions of all pool equipment (including but not limited to pumps, filter units, chemical dosing, recording equipment, etc.). Maintaining aqua systems to comply with all USPH maintenance and reporting requirements. Maintain all the pools and related machinery and equipment in good running condition. Exemplary document and recording skills. Daily Inspections with the Waterpark Manager of all Waterpark equipment and Facilities to check for any routine maintenance. Essential Duties and Responsibilities: Responsible for maintaining all pools, fountains, and associated technical equipment in working order. Including pipe and hose replacement as well as mechanical repairs, if required. Maintains all pool, and fountain water chemistry and operations reports required by USPH and SQM. Must have previous waterpark or Pool Technician experience Performs routine and unplanned maintenance required to keep all aqua venues fully operational. Report daily to the Staff Chief Engineer to make sure required aqua venues are ready to meet operational requirements. Coordinates with the proper authority for draining and refilling of pools Notifies the Staff Chief Engineer and Site Management immediately of the malfunction of any equipment that are safety, security and operational related issues. Attends meetings, training activities, courses and all other work-related activities as required. Performs related duties as required. Should have basic knowledge of repairman and plumbing activities and procedures. May be called upon to assist with these functions in emergencies or under certain circumstances. Performs routine and unplanned maintenance required to keep all aqua venues fully operational. Notifies management of the malfunction of safety, security and maintenance related issues. Updates, compiles, copies, distributes or maintains the following USPH required regulatory reports or logs: OPP/Vomit and Fecal Accident Sanitation Log, OPP Minimum Par Level Report , Monthly Meeting Minutes, Plant Maintenance Log, Critical Spare Parts List, Daily checks that the Pool Logs are timely and accurately completed, Files the Job Safety Analysis Form Financial Responsibilities: Ensure that the budget guidelines are reviewed and maintained Knowledge and Skills: Previous experience in a water park environment is essential. Expertise in maintenance of water pumping, water chemistry, filtration and monitoring equipment. Ability to apply customer service skills, according to International's The Royal Way when interacting with guests and coworkers. Ability to learn and utilize knowledge of policies and practices involved in the human resources function. Qualifications: Minimum three years previous experience in a water park environment with   responsibilities of maintaining the water related equipment and areas in good working condition. Expertise in maintenance of water pumping, water chemistry, filtration and monitoring equipment. Bachelor of Science Degree. Good organizational and communication skills. Language Requirements: Ability to speak English clearly, distinctly and cordially with guests. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All employees must be physically able to participate in emergency procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency The employee must have the ability to lift and/or move up to 50 pounds. Work Environment: Environment on an Island is an outdoor environment where high temperatures and humidity are experienced. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.

Island Technology Manager Perfect opportunities begin with Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s brand standards, SQM standards, USPH guidelines, environment, and safety policies. In accordance with Royal Caribbean International’s philosophy, The Royal Way each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees and/or in the presence of guest contact and employee areas. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. The position of Island Technology Manager is responsible for the operational and technical aspects of IT operations on the Island supporting IT business systems and related equipment by providing knowledgeable support within the timeframes defined in Service Level Agreements. The position is also responsible for the tactical maintenance of communications systems, monitoring system performance and providing support to maintain maximum uptime of all supported systems. Essential Duties and Responsibilities: Knowledgeable in all aspects of technology and IT operations including, but not limited to, procedures, server infrastructure, network infrastructure and telecommunications, primary and secondary satellite communications, workstations (desktops and laptops), portable devices and all associated peripherals. Escalates, reports, and tracks High and Critical issues to appropriate shoreside management. Monitors, analyzes, and reports on a regular basis, incident tickets of all priorities on the Island. Reviews, implements - where applicable, and ensures completion of all change requests for systems. Manages and realizes efficiencies in the budget as is related to Repair & Maintenance while balancing operational impact. Interfaces with Island division heads and shoreside operational areas, including GPS, serving as a professional ambassador for IT. Self-audits department for adherence to IT and Company policies, practices, and service levels including IT Compliance regulations. Provides after-hours support for IT-related issues. Responsible for logging all time and work as well as reviewing incident. Provide basic education for staff on site as it relates to work related programs. Leadership Effectiveness: Stays "above the line" and accepts ownership for achieving results in all areas of accountability including SGI, ratings, revenue, and expenses, USPH, Workplace Safety and Employee Satisfaction. Continuously displays inspirational leadership capabilities through encouragement and recognition.   Addresses challenges in a transparent fashion using a fact based approach at all times. Inspires commitment and pride by acting as a role model and fostering a team environment. Creates a climate of trust and mutual respect. Collaborates well and works up, down and across the organization. Active ambassador of the brand. Knows our brand standards and is accountable for executing against them at all times. Guest and crew facing communication are professional, on brand, and visually appealing. Exhibits professional presence, positive energy and passion in all situations. Brings out the best in others through authenticity, care and humility.  Financial Responsibilities Manages and realizes efficiencies in the budget as is related to Repair & Maintenance while balancing operational impact. Knowledge and Skills: Assembles and configures advanced network components. Working knowledge and experience with network security devices such as firewalls, proxies, and mobile device managers. Maintain Active Directory system by managing users, directories, and permissions. Completes standard, defined procedures for maintenance of servers and network infrastructure including, but not limited to, backups, patching, routine and preventative maintenance. Performs advanced troubleshooting to isolate and diagnose common problems. Ensures proper installation and provides first- and second-level support for all IT-supported PC's and peripherals, Internet Café workstations (Mac or PC), POS terminals, devices and peripherals. Interface with Island division heads and shoreside operational areas, including GPS, serving as a professional ambassador for IT. Contribute in the definition and execution of Island Infrastructure Support SOP’s. Qualifications: Bachelor’s degree in computer science or similar IT qualification/experience. Minimum 3-year experience working in a hospitality environment (shoreside or shipboard) preferred. Exceptional oral, written and interpersonal communication skills required. Excellent problem solving and analytical skills. Proven shipboard experience working directly with internal/external customers. Must be a fast thinker and be able to make decisions under pressure. Language Requirements: Ability to speak English clearly, distinctly and cordially with guests. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment: All employees must be physically able to participate in emergency procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency The employee must have the ability to lift and/or move up to 50 pounds. Environment on an Island is an outdoor environment where high temperatures and humidity are experienced. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! RCL is an Equal Employment Opportunity employer.