3 Operations jobs

Driver Perfect opportunities begin with Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas.  Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: Duties will include utilizing forklifts, tractors and trolleys to streamline loading and unloading process from the designated vessel along with transporting goods to designated destination on call days. To ensure that safety is paramount at all time when moving any vehicle at any time. Driving of guest trams may also be required in which case this would be a guest facing position. The Driver position is one that should possesses a dynamic outgoing demeanor with a passion for delivering industry leading service while demonstrating exemplary skills. This role establishes and drives a positive working environment and focuses on the Guest Experience while operating with optimum Safety with of our guest and fellow colleagues in mind. Leading by example at the Front of House on a call day this is a position that requires the ability to be engaged with guests with a friendly disposition while ensuring paramount safety of guests and employees. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, USPH guidelines, environmental, and safety policies. Each Island employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees.   Essential Duties and Responsibilities: Duties will include utilizing forklifts, trolleys, tractors, golf carts and trucks to streamline loading and unloading process along with transporting goods to designated destination on call days. Critical to a successful operation is the preparation and sequencing of provisions, staging of carts in a pre-determined order. To ensure a smooth and safe transfer of all good from ship to site and vice versa. Follow instructions of the Team Lead Operations at all times to ensure a safe environment at all times while operating on the pier. Prior to ship arrival, ensure all vehicles are staged, provision trailers, tractors, loading platforms, forklift trucks and gangways, trucks. Ensure gangways are ready for loading as instructed by the ships staff and stored securely at the close of a call day. Pallets are staged in loading order with a maximum height range of 48 – 54” . Pallets are only to be moved when deemed safe. All Provisions are safely loaded onto trucks and trolleys in sequence and driven to their designated locations. When operating on the pier all areas are to be cordoned off for safety. No unauthorized carrying of personnel on provision vehicles or trolleys, No use of phone while driving. To actively participate in the reporting of maintenance, safety and operation of the forklifts, provision vehicles, tractors and trolleys and guest trams. Understands, applies, and enforces environmental policies and procedures concerning such functions as collections, sorting and disposal of solid wastes and use of chemicals associated with cleaning. To comply with all company policies and programs concerning safety, environmental protection and occupational accidents. Attends meetings conducted by the Site Management also training activities, courses and all other work-related activities as required. Personal appearance, personal hygiene and uniform appearance are at all times in accordance with company policy. Participate in all mandatory training related to the Company Philosophy and Guest Service needs. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to perform any other job-related duties as assigned by Management. Be knowledgeable regarding all facets of the Island all activities and have the ability to be able to make recommendations for guests. Always carry island maps and be prepared to answer questions from the guest. Knowledge and Skills: Ability to speak English clearly, distinctly and cordially with guests. Ability to drive forklift operation with precision within limited space after training certification. Ability to drive all vehicles safely and precisely. A friendly disposition with the ability to converse with our guests. Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the island operation. Physical Demand: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste and smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All island employees must be physically able to participate in emergency procedures and drills. Full use/range of motion of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency. Qualifications: A minimum of two (2) years related experience and/or training. Completion of high school or equivalent. Must hold a Certificate of completion for Fork Lift Driving (certification provided) and a clean vehicle license and proof to have good eye sight. Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the island operation. Work Environment: While performing the duties of this job, the employee will regularly be subject to extreme heat, very hot and humid conditions. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

Assistant Director Island Operations Perfect opportunities begin with Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary: Supports the Director of Island Operations in all operational aspects of the Private Destination Perfect Day at CocoCay to ensure company, divisional and site performance objectives are met or exceeded by performing the following essential duties and responsibilities personally or through subordinate managers/supervisors. All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s brand standards, SQM standards, USPH guidelines, environment, and safety policies. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts himself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees and/or in the presence of guest contact and employee areas. Essential Duties and Responsibilities: To assist the Director of Island Operations as needed To own and enhance the overall guest’s island experience by representing himself as a true Guest Services ambassador To interact with guests throughout the site, identify root cause of guest complaints and minimize recurrence Conducts himself in a professional and courteous manner at all times through physical and verbal interactions with guests or fellow employees and/or in the presence of guest and employee Focuses primarily on quality of operations, oversee assignments of duties, observes and evaluates employees and work procedures to ensure quality standards and service are met Coordinates, monitors and oversees schedule and staffing accordingly Coordinates transportation requests to the island as needed through local ground and sea transportation agents Closely monitors the daily operation and performance of the Island Attendants, Drivers, Restroom Attendants, Housekeeping, Ice Delivery Attendants, Trash collection attendants, and Laundry Attendants Guides, develops and provides on-the job training to subordinates in order to strengthen their current performance and in preparation for future advancement Conduct regular evaluations of all direct reports Monitors working hours and overtime to maintain the efficiency of the operations team without exceeding budgetary constraints, including coordinating work rotations and vacations schedule for local staff Ensure Ice logs are being maintained and all SOPs are being followed Actively seeks out opportunity to reduce costs while maintaining standards of quality service Monitor, oversee and ensure inventories and budgets are being maintained Basic understanding and familiarity with Bahamian Employment Act or applicable local laws Ability to liaise and communicate with local officials such as Customs, Immigration, local community and various government agencies Qualifications: Five or more years progressive supervisory and training experience in resort management with at least three years operational experience in operations, front office and/or housekeeping. Proven ability to manage all functions Three or more years supervisory experience on board cruise ships with knowledge of proper cleaning techniques, requirements and use of equipment and chemical handling is preferred Previous exposure to international environments strongly preferred. Demonstrated leadership capabilities Effective verbal and written communications skills Computer literacy in word processing, spreadsheets, purchasing and maintenance systems, accounts payable, email, and Internet Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques and production methods Knowledge of policies and practices involved in the human resources function Ability to supervise an international staff in a positive and productive manner by motivating, developing and managing employees as they work Bachelor's degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred Language Requirements: Ability to speak English clearly, distinctly and cordially with guests and employees. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, management and co-workers. Ability to speak additional languages, such as Spanish, French or Portuguese, is a plus. Physical Demands: Must be physically fit and able bodied to be trained as a lifeguard. Successfully complete company’s lifeguard training and earn a license, complete the physical requirements of the Swim Test. Demonstrate the ability to swim a minimum of a 500 meter swim, 3-5 minutes water tread without use of hands and be able to dive 3-4 meters to ocean floor if needed. Must be able to stand in the sun and endure external elements during work assignment. While performing the duties of this job, the shipboard employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All employees must be physically able to participate in emergency lifesaving procedures and drills. Full use and range of arms and legs as well as full visual, verbal, hearing abilities are required to receive and give instructions in the event of an emergency, including the lowering of lifeboats. Ability to lift and/or move up to 50 pounds. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

SUMMARY    Provide direct supervision of front-line operation and maintenance staff for the Central Utility Plant (CUP), Diesel Generator Farm, and Building Support Systems within those facilities, Water Treatment Systems, Fuel Storage Facilities and Delivery and Electrical and Chilled Water Distribution Systems to the various hotel properties.  Implement policy, direction and guidance as provided by the DTECH Vice President of Operations and parent company policies and procedures.  Work with the DTECH Maintenance Manager and Hotel Facilities Manager to maintain positive client relations and meet client contract commitments.  Monitor and evaluate the operation of the Baha Mar facilities.   Provide additional interface with client personnel, equipment vendors and material suppliers, DTECH and client technical support staff and DTECH home office personnel.   Project objectives include ensuring safe, reliable and cost-effective operation of all assigned facilities.  Maintain strict adherence to all safety and environmental rules and regulations to protect employees, facilities equipment and public safety.  Work under the direction of the DTECH Vice President of Operations.   ESSENTIAL DUTIES, RESPONSIBILITIES and CAPABILITIES Include the following specific duties (other duties may be assigned as needed).   Review system process variables and activities relevant to operation of the facilities. Apply principals of logic and engineering science to identify operating conditions outside of expected normal operating ranges. Troubleshoot abnormal operation and recommend corrective action.  Train and supervise operations personnel to identify problems and initiate remedies and techniques for corrective maintenance and improved operation. Possess proficient skill in both oral and written communications. Analyze operating and maintenance performance data and work with other staff members to make appropriate technical recommendations on procedures to improve efficiency, and reliability. Monitors equipment operation relative to anticipated energy balance analyses; monitored parameters include fuel input and energy output and equipment efficiencies. Evaluate and make recommendations for improving efficiency and reliability in an economic and cost-effective manner. Develop and implement strategies for continued improvement. Develop and issue periodic reports to document maintenance progress, accomplishments and resolved and ongoing operational issues. Manage third party contracts, technical support service representatives, and continuing service agreements for assigned facilities. Monitor and provide technical assistance with maintenance and operational activities and work assignments. Train and develop operations and maintenance support staff. Effectively diagnose the cause of malfunctions of mechanical and electrical equipment, including controls, Components may include transformers, switchgear, VFDs, starters, relays, switches, transmitters, control and monitoring devices, diesel generators, electric chillers, pumps, fans and air handling units. Provide operations input for projects being developed to improve the facilities performance. Provide conceptual inputs to engineering for facility modifications. Oversee minor modifications to operating equipment which can be efficiently handled in-house. Assists the Vice President of DTECH Operations with development of operational plans, approaches and goals. Assist in preparing bid solicitations and documents for major maintenance and capital improvement projects as directed. Maintain regular verbal and written communication to keep the DTECH Vice President of Operations fully informed of unusual conditions, damaged equipment, and current job progress as the job relates to facility operations.   EDUCATION/EXPERIENCE A minimum of tenyears’ experience in facilities operations is required.  Experience with technical problem solving, equipment operation and personnel supervision is preferred.  An associate degree in engineering technology or equivalent from a college or technical school is also preferred. Ideal candidates will have solid electric power, diesel generator and electric chiller plant experience with associated fluid systems process control and/or cogeneration experience.   JOB REQUIREMENTS Demonstrated knowledge of all facets of power plant operations. Demonstrated ability to read and interpret electrical and mechanical process drawings, write routine reports, solve practical problems, make competent decisions in emergency situations, clearly communicate tasks and needs, and provide direction and guidance to and training of  support staff personnel.  Demonstrated good verbal and written communication skills.  Ability to exercise considerable initiative and independent judgment in resolving problems and improving operating efficiencies and reliability in an economic manner, while working with multifaceted personnel. Ability to reach, climb, lift (up to 75 pounds), walk and stoop as necessary to inspect and direct maintenance of energy system equipment and distribution components.