5 Operations jobs

Job Title: Branch Manager Bank of The Bahamas Limited, the institution of first choice in the provision of financial services, seeks to identify suitable candidates for the position of Branch Manager. Key responsibilities: Takes primary responsibility for execution of the branch sales goals around mortgage, loans & overdrafts, credit cards, investment and deposit accounts Coaches the sales and service teams to consistently deliver a superior client experience by demonstrating the Service Excellence standards at every point of contact with all clients; Leads in the implementation of client discovery and financial advice strategies; Demonstrates the essentials of superior customer service by developing a client contact and retention strategy; Coaches the Sales Team on client contact and retention strategies; Proactively develops, maintains and strengthens relationships with Business Partners with a view to providing solutions that meet the financial needs of our clients; Oversees, in close collaboration with Business Support, the branch service(operations) procedures and their integration with the services provided; Represents BOB at key public/community events and develops relationships with key COIs; Responsible for embedding and sustaining a consistent execution of the sales process in all client interactions; Leads Performance Management through regular reviews and on-going coaching discussions; Ensures strict adherence to sound risk management and portfolio quality standards; Takes responsibility for ensuring the knowledge level of employees around operational risk and regulatory requirements meets position requirements; Coaches team to ensure processes/controls are in place & being followed including the areas of account openings, cash and custody, internal accounts; Minimum Requirements: Bachelor's Degree in a business related field and Accounting background 3 or more years' experience in Operations of the Bank 3-5 years Credit experience within a Bank In-depth knowledge of governmental laws and Bank policy, regarding credit and financial transactions to ensure branch operations are in order and comply, including RPC policies, current Financial Transactions Reporting Act, Bank and Trust Act, FATF Act to coach staff and ensure all branch operations are in compliance Detailed knowledge of Bank policies and procedures and services to appropriately direct and give guidance to associates and customers Strong supervisory/ managerial skills Proficiency in the use of the Microsoft Office Suite of products Excellent organization, oral and written communication skills Benefits include: Competitive salary commensurate with experience and qualifications; Group Medical (includes dental and vision) and life insurance, pension scheme. 

Job Title: Assistant Sales and Store Operations Manager Are you an energetic team leader who thrive on excellent customer service, with a drive to train and work with the very best? If we've piqued your interest, let's talk! We are seeking a results-oriented person to manage our Showroom and Sales Team. Primary responsibilities include team development to ensure 100% customer satisfaction. The Plus Group of Companies is an established Bahamian-owned group that is growing and continuing to build its team of professionals in various areas. We offer a competitive salary and benefits package as well as ongoing professional training and development. Requirements: Minimum 3 years' experience. Solid leadership and coaching skills. Excellent communication and analytical skills. A motivational trainer encouraging high staff performance by setting achievable goals. An extensive understanding of the home furnishing industry. A strong work ethic with a high attention to detail. Highly skilled in computer data entry, including working knowledge of Microsoft Office software.

Job Title: Operations Manager About Us A leading regional player in the retail insurance sector, Colonial Group International, with over 300 employees and offices in Bermuda, the Bahamas, Barbados, the British Virgin Islands, the Cayman Islands and the Turks & Caicos Islands, offers a complete range of premier financial and insurance services to our individual and corporate clients. We know that our products make a real difference to our clients and their families. The Role Based in Nassau and reporting to the Director of Operations, this position will ensure effective customer service delivery, administration and eligibility and claims processing to support business retention. Other duties will include, but not limited to, policy interpretation, process and procedure reviews and enhancements, undertaking structured audits and working with independent service providers as may be required. The Person You will have a minimum of 15 years' demonstrable experience in health insurance operations with a minimum of 10 years experience at the Supervisory/Management level with responsibilities for functional areas within the health insurance industry including the development and implementation of policies, procedures and audits. Experience working within the US healthcare and/or US medical health insurance system, including all aspects of customer service, clinical, claims and eligibility administration as well as working with US PPO provider network organizaions and negotiating contracts with independent service providers is required. A thorough understanding of group employee health benefits plans, including medical, dental, life, and disability understanding of policy contracts and contractual wording in essential along with superior communication and organization skills as well as a service oriented approach. The Benefits  We offer an attractive salary and benefits.

SUMMARY Responsible for providing management direction and leadership to ensure that the facility is well operated and maintained in a safe, reliable, and economic manner consistent with site contracts, permits, and applicable rules and regulations. Must be able to communicate with all levels of client management in verbal & written correspondence.   ESSENTIAL DUTIES AND RESPONSIBILITIES Includes the following; other duties may be assigned as needed: Responsible for overall Operation and Maintenance of the facility in a safe manner and ensures that a safe work environment is provided to minimize the risk of accidents and injuries.   Supervises the Operational workforce ensuring that subordinates are at all times (during working hours) gainfully employed in the maintenance of the resort’s equipment and systems.   Sets work tasks for subordinates and monitors their progress; ensuring good workmanship and quality standards.   Ensures compliance with all company policies, procedures, and commercial commitments.   Provides leadership and directions to enforce DTEC programs and activities providing a work environment that promotes effective goal accomplishment, productivity, and morale.   Optimizes facility performance through appropriate utilization of manpower, equipment, supplies and external support.   Provides coaching, training, and development opportunities for the team; ensuring appropriate skill sets are developed and maintained.   Establishes procedures and controls managing all activities conforming to established budgets.   Provides the interface and direction for contracted personnel.   Communicate effectively with the site staff, management, customers, vendors, and outside agencies.   Demonstrate effective management skills; meeting or exceeding facility goals and objectives.     JOB REQUIREMENTS  Demonstrate knowledge of all facets of facility operations, HVAC and resort facility systems.  Demonstrate the ability to read and interpret mechanical drawings, P&IDs, electrical diagrams, write routine reports, solve practical problems, make competent decisions in emergency situations, clearly communicate tasks and needs, and training of other personnel.  Demonstrate good verbal and written communication skills.      EDUCATION/EXPERIENCE 10-15 years of experience working in a hotel, resort, or casino environment. S. in Engineering or equivalent experience with knowledge of HVAC, boiler plant design and operations, chilled water systems, heat transfer, thermodynamics, and safety procedures. At least three years’ experience in utility or heavy industry as operations supervisor, or managing supervisors and hourly-paid operations workers. Has a diverse background with strong technical, business, and managerial skills. Decisions made based on inputs provided by superiors, peers, and subordinates; consistent with company goals. Computer literate: Proficiency with Microsoft Office, Microsoft Excel or similar software, and familiarity with Computerized Maintenance Management Systems (CMMS). Demonstrated knowledge of work process planning and proven experience in effectively dealing with all level of personnel, staff, business partners and clients is highly desired.