7 Operations jobs

Job Title: Operations Manager   The Role To support and assist the senior management in achieving the highest possible standards in the overall operation of the business whilst ensuring full compliance. Proactively acquire data from various sources and analyze it to improve revenue, data quality and understanding for desired application and strategic direction of the business. Determine the appropriate numbers, associated personnel costs and skill levels required to effectively run the shift. Monitor customer movement to ensure company maximizes business opportunities. To ensure disputes are handled promptly, efficiently and fairly. To ensure business conducted according to the Labor Act, regulations and Company procedures. Team Management To be fair and consistent in all matters and procedures at all times. To monitor levels of sickness to ensure the most cost-effective usage of labour. To manage and take reasonable and consistent action in relation to employee conduct, absence and lateness issues. To ensure the highest standards of appearance, personal grooming and hygiene. To ensure individual needs are dealt with professionally and, when necessary, confidentially.     To ensure the highest attainable standards of customer service are delivered at all times. Compliance and Security To be compliant in all relevant business and money laundering activity, health and safety, hygiene and fire regulations. To be compliant with licensing laws with breaches reported and the appropriate action taken. To identify and investigate breaches of security in accordance to company policy. To carry out checks of company equipment and ensure it is properly maintained. Essential Skills Bachelor Degree or higher in Management or relevant field. Be self-disciplined, organized and efficient. Be proactive, self-sufficient and able to work with minimal supervision. Have substantial experience of managing people and teams. Possess a dynamic, innovative, forward thinking approach. A high level of personal integrity. A strong work ethic with a passion for exceeding expectations. Methodical and attentive to detail. Ability to promote all areas of the business and understand departmental specific operations and services in order to explain and guide the guest during their visit. Good communication skills in order to deal efficiently with customer needs and to interact with management and other team members Perform other duties as assigned. Qualified individuals should submit a Resume to jobs242hire@gmail.com

Guest Service Agent Perfect opportunities begin with Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary: Welcome guests to the waterpark and sell entry tickets for the park. Be available to answer questions regarding all products and activities. Provide directions to various locations on the Island and customer information. Control the turnstile and ensure smooth and safe entry for all guests that are permitted on their half or full day passes. This is a customer facing role that requires a friendly, courteous manner and clear communication. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. Essential Duties and Responsibilities:   Manages and coordinates performing the following essential duties and responsibilities. All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, USPH guidelines, environmental, and safety policies.  Each Island employee may be required to perform other functions in various venues and throughout the Island In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee always conducts oneself in a professional and courteous manner . This consists of physical and verbal interactions with guests or fellow employees. Specific Duties: Welcome guests to the waterpark and provide all information services of the Park and Island. Customer Service/Communication Skills: Guest service representatives talk, listen and help resolved conflicts with customers. An expert communicator will be able to listen effectively to find the root cause of issues and communicate clearly and in a friendly way to solve the issue and keep the customer happy. Patience: Guest service representatives might have to deal with confused or irate customers. Having patience will help you stay polite, even in stressful situations. Problem-Solving Skills: You will have to solve customer issues, sometimes without seeing the actual problem first hand. Being able to problem solve with a customer will help your job. Safety: Ensuring paramount safety of all guests using the waterpark slides, products and activities. Water parks are crowded places with many distractions, elevations in surfaces, landscaping, tree roots, rocks, man-made structures, patron possessions left lying around the park or in pathways, etc. Responsibilities include politely and firmly enforcing the rules of the park. Such as for guests: No Running (it poses a collision, trip, slip and fall hazard). 
 Slippery Surfaces. Surfaces may be slippery or wet—especially in bathrooms, on and around any water attractions, and in cafes or food areas. 
 Dress for Safety. No Monkeying Around. No climbing on or hanging from, any structures, trees, lamp posts, wiring, door frames, rain gutters, etc. 
 Hands Free. Phones, cameras and other devices pose a serious safety hazard on rides. The Dispatcher will be responsible to ensure all rules are adhered to and restrictions for height, weight before guests use the ride or activity ect. Report and follow up with any accidents, injuries or incidents around the aquatic recreational and/or beach activities Ensure the pool and beach areas are tidy, answer questions, enforce policies, rules and regulations in a polite yet confident manner. Monitor and operate designated aquatic recreational spaces including, but not limited to; opening and closing procedures, monitoring pool locations, water attractions and general activities around the pool and beach areas and waterpark Any other reasonable request by Leadership including development and training classes. Attend emergency duties / drills as assigned in the ships Emergency Management Safety Plan. Perform other related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. employees will be required to perform any other job-related duties assigned by management. Qualifications: Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Excel, Word, and PowerPoint required. Knowledge of principles and processes for providing customer and personalized service including needs assessment, problem resolution and achievement of quality service standards. Completion of high school or basic education equivalency required. Language Requirements: Ability to speak English clearly, distinctly, and cordially with guests. Ability to speak additional languages such as Spanish, French, German, Italian, or Portuguese is preferred. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors, and co-workers. Physical Requirements: While performing the duties of this job, the employee is regularly required to stand for long periods of time; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All Island employees must be physically able to participate in emergency procedures and drills. Full use and range of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency Ability to lift and/or move up to 50 pounds. Ability to work in a hot and humid environment while standing for long periods. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

Driver Perfect opportunities begin with Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas.  Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: Duties will include utilizing forklifts, tractors and trolleys to streamline loading and unloading process from the designated vessel along with transporting goods to designated destination on call days. To ensure that safety is paramount at all time when moving any vehicle at any time. Driving of guest trams may also be required in which case this would be a guest facing position. The Driver position is one that should possesses a dynamic outgoing demeanor with a passion for delivering industry leading service while demonstrating exemplary skills. This role establishes and drives a positive working environment and focuses on the Guest Experience while operating with optimum Safety with of our guest and fellow colleagues in mind. Leading by example at the Front of House on a call day this is a position that requires the ability to be engaged with guests with a friendly disposition while ensuring paramount safety of guests and employees. This position description in no way states or implies that these are the only duties to be performed by the Island employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, USPH guidelines, environmental, and safety policies. Each Island employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees.   Essential Duties and Responsibilities: Duties will include utilizing forklifts, trolleys, tractors, golf carts and trucks to streamline loading and unloading process along with transporting goods to designated destination on call days. Critical to a successful operation is the preparation and sequencing of provisions, staging of carts in a pre-determined order. To ensure a smooth and safe transfer of all good from ship to site and vice versa. Follow instructions of the Team Lead Operations at all times to ensure a safe environment at all times while operating on the pier. Prior to ship arrival, ensure all vehicles are staged, provision trailers, tractors, loading platforms, forklift trucks and gangways, trucks. Ensure gangways are ready for loading as instructed by the ships staff and stored securely at the close of a call day. Pallets are staged in loading order with a maximum height range of 48 – 54” . Pallets are only to be moved when deemed safe. All Provisions are safely loaded onto trucks and trolleys in sequence and driven to their designated locations. When operating on the pier all areas are to be cordoned off for safety. No unauthorized carrying of personnel on provision vehicles or trolleys, No use of phone while driving. To actively participate in the reporting of maintenance, safety and operation of the forklifts, provision vehicles, tractors and trolleys and guest trams. Understands, applies, and enforces environmental policies and procedures concerning such functions as collections, sorting and disposal of solid wastes and use of chemicals associated with cleaning. To comply with all company policies and programs concerning safety, environmental protection and occupational accidents. Attends meetings conducted by the Site Management also training activities, courses and all other work-related activities as required. Personal appearance, personal hygiene and uniform appearance are at all times in accordance with company policy. Participate in all mandatory training related to the Company Philosophy and Guest Service needs. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to perform any other job-related duties as assigned by Management. Be knowledgeable regarding all facets of the Island all activities and have the ability to be able to make recommendations for guests. Always carry island maps and be prepared to answer questions from the guest. Knowledge and Skills: Ability to speak English clearly, distinctly and cordially with guests. Ability to drive forklift operation with precision within limited space after training certification. Ability to drive all vehicles safely and precisely. A friendly disposition with the ability to converse with our guests. Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the island operation. Physical Demand: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste and smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All island employees must be physically able to participate in emergency procedures and drills. Full use/range of motion of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency. Qualifications: A minimum of two (2) years related experience and/or training. Completion of high school or equivalent. Must hold a Certificate of completion for Fork Lift Driving (certification provided) and a clean vehicle license and proof to have good eye sight. Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the island operation. Work Environment: While performing the duties of this job, the employee will regularly be subject to extreme heat, very hot and humid conditions. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

Job Title: Assistant Operation Manager About the Company Atlantis, Paradise Island - the most popular resort destination in the Bahamas - features the world's largest open-air marine habitat; Aquaventure water park, including the iconic Mayan Temple's Leap of Faith slide; 11 unique pools; renowned beaches; 18-hole golf course; the largest casino in the Caribbean; over 21 restaurants, 19 bars & lounges and Aura nightclub. Atlantis also offers a multitude of unique accommodations, including the iconic Royal Towers and the stylish Cove Atlantis. Job Summary Responsible for management of all trades assigned to them on their shift, which would include addressing all service calls.  In addition conducts routine inspections of property and report any major concerns to the Operations Manager. Requirements Minimum of 2 years of management experience preferable. Able to manage a diverse group of colleagues A strong working knowledge of the various Engineering trade Computer literate Strong communication skills Ability to read and interpret documents such as safety rules, safety awareness information, operating and maintenance instructions, and procedure manuals. Ability to write routine reports, keep logs, and correspondence. Ability to speak effectively with customers and fellow workers.

Company:  DTEC Plant Services Ltd Location:  Baha Mar Resorts, Nassau, Bahamas IMMEDIATE POSITION OPEN! SUMMARY    Installs, troubleshoots, and repairs electrical systems, apparatuses, and electronic control components of the facility. This equipment includes, but is not limited to the Diesel Engines, Generators, BMS, AHUs, pumps, Motors and other auxiliary equipment. Strictly adheres to all safety and environmental rules and regulations to protect employees and public safety. Works under the direction of the Maintenance Supervisor.   ESSENTIAL DUTIES AND RESPONSIBILITIES Includes the following. Other duties may be assigned as needed. Diagnoses and repairs the cause of electric and control malfunction of equipment such as transformers, relays, switches, transmitters, controls and monitoring devices. Installs new electrical equipment as required. Properly uses electrical test equipment and other tools. Keeps Lead Operator fully informed of unusual conditions, damaged equipment, and current job progress as the job relates to facility operations. Performs position responsibilities as a team member, electrical and I&C trainer working hand-in-hand with the Operators. Assists the team by carrying out plant operations as needed. Performs (with assistance as needed) the maintenance of equipment by cleaning, adjusting, tightening, performing preventative or corrective maintenance and identifying equipment in need of corrective maintenance. Writes, submits and clears corrective work orders for approval. Initiates purchase orders, coordinates with and directs outside contractors as required to ensure completion of position responsibilities. Performs duties as outlined as a “System Expert” Performs duties as outlined for specified “Collateral Duties” Performs capital project and major program responsibilities as assigned by the Maintenance Supervisor. Reads, understands and complies with all facility safety and regulatory procedures. Work shift hours, overtime or irregular hours as needed to support reliable operation of the facility Maintains the cleanliness of the electrical rooms and the I&E equipment Cooperate with and participate as a team member EDUCATION/EXPERIENCE   Demonstrated knowledge of all facets of power plant operations. Demonstrated ability to read and interpret electrical drawings, write routine reports, solve practical problems, make competent decisions in emergency situations, clearly communicate tasks and needs, and training of other personnel. Demonstrate good verbal and written communication skills. Ability to do reaching, climbing lifting (up to 75 pounds), walking and stooping. Ability to do extensive walking on a resort.   JOB REQUIREMENTS AA in Electronics or equivalent from a two-year college or technical school; or 4 to 6 years of related experience and/or training; or a combination of experience and education. High School diploma or equivalent required.

IMMEDIATE POSITIONS AVAILABLE!  SUMMARY Responsible for the proper operation of the thermal energy facility and emergency diesel generation facility while on shift. Operates, maintains, and repairs equipment to provide electrical energy and thermal energy. Installs, troubleshoots, and repairs electrical systems, apparatuses, and electronic control components of the facility. This equipment includes, but is not limited to the Diesel Generators, Chillers, DCS, Switch Gear, MCC, HVAC and other auxiliary equipment. Strictly adheres to all safety and environmental rules and regulations to protect employees and public safety. Work under the direction of the Facility Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES Includes the following. Other duties may be assigned as needed. Diagnoses and repairs the cause of electric and control malfunction of equipment such as transformers, relays, switches, transformers, relays, switches, transmitters and control and monitoring devices. Installs new electrical equipment as required. Performs preventative or corrective maintenance of high voltage equipment and associated switch gear and breakers. Properly uses electrical test equipment and other tools. Keeps Plant Maintenance Operator fully informed of unusual conditions, damaged equipment, and current job progress as the job relates to facility operations. Performs position responsibilities as a team member, electrical and I&C trainer working hand-in-hand with the Operators. Responsible for operation, maintenance and monitoring of facility equipment and lead assists the Plant Maintenance Operator (PMO) when needed. Coordinates with the maintenance team members to ensure reliable and efficient use of equipment down time. Responsible for the efficient and safe operation of the facility. Monitors plant and equipment efficiencies, recommending facility outages as needed. Reads meters and gages or automatic recording devices at specified intervals to verify facility-operating conditions. Records operating data and analyzes data for trends. Informs management of unusual operating conditions or damaged equipment. Uses facility operating procedures and equipment technical manuals to start, stop, adjust or modify equipment operations to ensure all equipment is operated within the recommended operating range. Reads blueprints and uses facility operating procedures and equipment technical manuals to maintain and repair facility equipment and ensure equipment is operated within operating range. Fully supports the use of a computerized Maintenance Management System by displaying a proficiency in using the system and dedication to the facility maintenance philosophy. Visually inspects and listens to equipment to assist in determining need for repair or adjustment. Performs preventive in the maintenance of equipment by cleaning, adjusting, tightening, performing preventative or corrective maintenance, and identifying equipment in need of corrective maintenance. Writes and submits corrective work orders for approval. Performs water analysis tests and adjusts chemical injection rates to maintain water chemistry within specifications. Initiates the purchase order process as required. Performs duties as outlined for specified “Collateral Duties”. Reads, understands, and complies with all facility safety and regulatory procedures. Work hours on a rotating shift basis and assist when needed at the Baha Mar Central Utility Plant and Diesel Generation Facility through overtime or irregular hours. Visually inspects and listens to equipment at periodic intervals to detect malfunctions or need for repair, adjustment or lubrication. Maintains equipment by tightening fittings, replacing valve packings, gaskets, valves, and gauges. Cleaning, replacing, oiling and lubricating other component parts and equipment as required. Records maintenance actions taken on Work Order forms. Opens and closes valves as required for proper system operation and mechanical isolation. Opens and closes circuit breakers as required for proper system operation and electrical isolation. Performs project and/or major program responsibilities as assigned by the Operations Manager. Repairs, replaces, dismantles and examines defective parts along with lubricating and cleaning parts. Sets up and operates drill press, grinder and other various tools to make and repair parts and equipment. Operates welding and cutting equipment and completes metal fabrication projects. Initiates Purchase Order request for parts. Diagnoses cause of mechanical malfunction or failure of operational equipment. Performs duties as outlined as a “System Expert”. Performs duties as outlined for specified “Collateral Duties”. Reads, understands and complies with all regulatory procedures and facility safety. Work shift hours, overtime, or irregular hours as needed to support reliable operation of the facility. Maintains shop tool inventory. Maintains the cleanliness of the assigned areas. Cooperates and participates as a team member. EDUCATION/EXPERIENCE AA in Electronics or equivalent from a two-year college to technical school; or four to six years related experience and/or training; A minimum of four year's experience in power plant maintenance or operations with two years of control room experience. High School diploma or equivalent required. Diesel engine maintenance certification a plus. JOB REQUIREMENTS Demonstrate knowledge of all facets of power plant operations. Demonstrate the ability to make competent decisions in emergency situation. Read and interpret mechanical drawings and P&IDs, write routine reports, solve practical problems, clearly communicate tasks and needs, and training of other personnel. Demonstrate good verbal and written communication skills. Ability to do reaching, climbing, lifting (up to 75 pounds), walking and stooping.