Full Time Job
M & E Limited
Nassau, The Bahamas
ROLE OVERVIEW:
The Service Supervisor directs and controls the service technician staff to ensure an efficient, safe, and profitable operation. They work to support Branch and Corporate objectives by maintaining the highest quality of service to the customer.
PRIMARY DUTIES:
Leads the service team to ensure an efficient, safe, and profitable operation
Documents incoming calls and dispatch jobs to field service technicians
Administers Safety Program and promotes a culture of safety.
Manages work in process to meet deadlines and efficient billing.
Works w/ customers to define scope of work/repairs on their equipment.
Creates service estimates for customers prior to beginning work. Obtain permission from customer for the original work requested
Advises customers on course of action in repairs: communication before, during, and after the repair
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