1 Hotel jobs

Island Experience Manager The Island Experience Manager is responsible to deliver industry-leading hospitality standards in the Guest Services, Housekeeping, Laundry, and Tram Driving operations. This role establishes and drives a positive working environment and focuses on exceeding guest and team member satisfaction. This position ensures that all destination experiences and services are delivered as per Company Operating Standards. The Island Experience Manager is a visible guest-facing position and uses effective planning and time management skills to properly balance front-of-house, back-of-house, and essential administrative duties, ensuring all operational needs are met. This role supports the Operations Director in all operational aspects of guest services to ensure the destination performance objectives, KPI’s, guest and team member satisfaction, and other key results areas consistently meet and exceed Company’s targets. This position leads by example and requires...