4 Entertainment jobs

Aquatics, Land Tour & Activities Supervisor Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary: Oversees and monitors Aquatics and Island and Land Tour programs at all  Royal Caribbean’s Private Destinations. To ensure total guest experience achieved through delivering a flawless program at all levels ensuring the maximum safety of guests and employees while enhancing product delivery, generating revenue streams and ensuring optimum knowledge shared with all employees as it relates to Rescue, Safety, Maintenance, Risk, Guest Satisfaction and compliance. Essential Duties & Responsibilities: Monitor application of safety standards in training, tour guiding, maintenance of equipment etc. Proposes changes of existing standards or implementation of new procedures when needed to improve safety efficiency. Measure, improve and monitor all product delivery as it relates to RCI’s land and Island tours ensuring tour descriptions and delivery are accurate, provide a superior guest experience. Monitor delivery of training programs for Aquatics staff members such as rescue, safety, maintenance and any other area that involves liability of any risk. Inspect and monitor the guest end product and look for enhancement and efficiency Monitors safety of guests and employees on tours and PD facilities; analyzes incidents and accidents in order to identify ways to prevent them and improve future overall safety. Oversees working conditions, rescue gear and maintenance equipment available. Analyze equipment cost replacements and oversea vendor contracts to ensure preventative maintenance is effective and executed Monitors tour vendor operation and addresses safety or quality concerns. Oversees hiring process documentation, to ensure essential qualifications are met for each position in all Private Destination Monitors ordering and purchasing of rescue and maintenance gear if needed, also logistics of the same. Shall have oversight and act as auditor for the correct and timely presentation of the Investigations and resolution of incidents in accordance with SQM Workplace Safety. Provide Guidance to the investigation team as appropriate ensure the incident investigation is completed in compliance with the investigation policy and procedures Ensure the investigation is conducted appropriately for the severity of the incident Participates in planning, development and implementation of projects together with PD management. Monitors tours on a rotating basis in order to constantly review quality control Inspects new excursions in ports as directed by the Shore side Excursion Department. Manages the financial budget for the assigned area, including the successful identification of expense reduction through cost control.  Develops and executes tactical plans to achieve financial targets Partners with Marketing to ensure all Aquatics, Activities and Land Tours are well represented and all collateral associated with such meets Company Standards Assess rescue procedures on a regular basis, research for updated information concerning rescue techniques and strategies. Cooperates with Tour Operators in the ports. Reviews quality issues, future operations and previous cruise comments to incorporate efficiencies Monitors tours on a rotating basis in order to constantly review quality control.. Manages the financial budget for the assigned area, including the successful identification of expense reduction through cost control. Develops and executes tactical plans to achieve financial targets Financial Responsibilities Private Destinations budget planning and management. Applies expertise in order to ensure performance stays within the bounds of the designated budget and with regulations and where possible, best corporate/industry practice. Provides input on Revenue generating opportunities and partners with shipboard Leaders and teams to market all Island revenue tours and revenue generating activities. Pro actively makes recommendations for cost savings Qualifications: College bachelor degree preferred Lifeguard instructor certification. Minimum of 5 year experience in a management position in tours, water-sports, amusement/water park, resort, sales, hospitality, customer service or similar field. Knowledge and Skills: Previous exposure to international environments strongly preferred. Previous experience in water sport/amusement parks/tours safety planning and procedures. Demonstrated leadership capabilities Effective verbal and written communications skills. Ability to write Standard Operating Procedures for large Organizations Computer literacy in MS Office, purchasing and maintenance systems, accounts payable, email, Internet etc. Leadership techniques and training methods. Knowledge of policies and practices involved in the human resources function. Ability to supervise international staff in a positive and productive manner by motivating, developing, training and educating all all aspects of the operation. Ability to read and write English in order to understand and interpret written procedures – this includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from managers and co-workers. Leadership Effectiveness: Accepts ownership for achieving results in all areas of accountability including NPS, ratings, revenue, and expenses, Workplace Safety and Employee Satisfaction. Inspires team through encouragement and recognition of outstanding performance. Resolves conflict with fact-based communication. Fosters team unity and inspires commitment to the brand. Develops and implements new ideas for revenue and operational efficiencies. Collaborates well and works up, down and across the organization. Creates a climate of trust and mutual respect. Knows our brand standards and holds team accountable for executing against them at all times. Ensures team is well trained capable of consistently delivering against the standards. Guest facing communication is professional, on brand and visually appealing. Is a role model for others and serves as a positive ambassador Exhibits professional leadership presence, positive energy and passion in all situations. Brings out the best in his/her team through authenticity, care and humility. Ensures the effective training of all crew, including direct reports. Coaches and develops direct reports and high potential members of the Shore Ex Team. Provides candid performance feedback and takes appropriate action to improve performance. Physical Demands: All island employees must be physically able to participate in emergency lifesaving procedures and drills. Full use/range of motion of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency. Must be able to stand in the sun and endure external elements during work assignment. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Ability to lift and/or move up to 50 pounds. Work Environment: Outdoors may be required to walk in extreme humid and hot conditions. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

Bird Handler Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary: Responsible for the daily feeding, cleaning and maintenance of the island birds and exhibits as part of the Island Entertainment experience. They will work in collaboration with the Entertainment staff and Photo team to allow guests photo opportunities and handling of the birds while delivering an excellent guest island experience by performing the following essential duties and responsibilities on the island. Essential Duties & Responsibilities: In accordance with Royal Caribbean International’s philosophy of   the Royal Way , each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow island/shipboard employees and/or in the presence of guest contact and crew areas. Maintains continual interaction with the guests during potential bird handling encounters or photo opportunities. Responsible for feeding the birds and cleaning their designated cages/ aviaries Maintains proper handling and safety of the birds while interacting with guests and while moving birds from one location to another. Be able to train other personnel on proper handling procedures as needed to assist with guest and bird interactions and photo opportunities. Communicate, stimulate and interact with birds. Performs regular inventory of all necessary bird equipment and supplies including bird feed. Determines if equipment requires replacement or repair. Coordinates with Island Activities Manager when requisitioning replacement supplies and feed. Responsible for handling all equipment safely with care and for site preparedness before guests arrive. Participates in embarkation and debarkation of the island by greeting or de-greeting, disseminating information and directing or escorting guests. Attends meetings, training activities, courses and all other work-related activities as required on the island. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the island employee occupying this position. Island/ Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. Qualifications: 1-3 years experience handling birds.  Customer service experience in a hotel, recreation, leisure, tourist/ vacation industry is preferred.  Experience with exotic avian care and maintenance in a professional setting preferred.  Ability to assist in restraining birds for medical evaluation and grooming required. Should have passion and enjoy working with animals.  Ability to communicate tactfully with guests, department heads and island employees to resolve problems and negotiate resolutions. Working knowledge of computers, internet access, and the ability to navigate within a variety of software basic packages preferred Completion of high school or basic education equivalency required. Language Requirements: Ability to speak English clearly, distinctly and cordially with guests. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Physical Demands: All island employees must be physically able to participate in emergency lifesaving procedures and drills. Full use/range of motion of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency. Must be able to stand in the sun and endure external elements during work assignment. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Ability to lift and/or move up to 50 pounds. Work Environment: Outdoors may be required to walk in extreme humid and hot conditions. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

Disc Jockey Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary: Hosts and participates in Island recreational, entertainment and social programs geared towards adults and families, with a main focus on producing a mixture of dance music for a variety of categories such as, but not limited to, local Bahamian music, soca, island music, reggae, classic top 40, dance oriented rock, Latin, classic disco, and classic rock to ensure guest entertainment to encourage revenue opportunities. Work with Cruise staff to entertain small and large groups of guests throughout their time on the island. Each island employee may be required to perform all functions in various venues around the island. Essential Duties & Responsibilities: In accordance with Royal Caribbean International’s philosophy of the Royal Way , each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow island/shipboard employees and/or in the presence of guest contact and crew areas. Maintains continual interaction with the guests. Hosts and participates in adult and family recreational programs and activities. Participates in the island entertainment program by providing fun island themed or generic/requested music for events, theme parties or to activate a specific island location or venue. Participates and assists in hosting various Entertainment Activities including but not limited to: Family Activities, themed/ dance parties, welcome beach party, farewell island party, farewell island waves by creating an atmosphere welcome to guests of all ages. Participates in embarkation and debarkation of the island by greeting or degreeting, disseminating information, and directing or escorting guests. Socializes with guests throughout the island at all times in accordance with Royal Caribbean International’s Royal Way Standards. Visits guest venues at specified times to converse with as many guests as possible in the time allotted. May serve as master of ceremonies in various areas around the island. Operates music equipment to produce a mixture of dance music for a variety of categories such as, but not limited to, local Bahamian music, soca, island music, reggae, classic top 40, dance oriented rock, Latin, classic disco, and classic rock. Motivates the audience and maintains an awareness of the demographics and their reaction to the selections being played. Makes adjustments to capture their attention. Assist with technical equipment set ups for theme parties, music sets, themed island events as needed. Attends mandatory rehearsals as required. Assembles and disassembles pre and post activity props and equipment. Returns items to storage area on the island. Maintains up-to-date musical inventory for a variety of categories such as, but not limited to, local Bahamian music, soca, island music, reggae, classic top 40, dance oriented rock, Latin, classic disco, and classic rock. Maintains and supervises music playing equipment. Attends meetings, training activities, courses and all other work-related activities as required on the island. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the island employee occupying this position. Island/Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. Qualifications: Minimum of 2 years professional Disc Jockey experience with the ability to motivate an audience based on their demographics. Master of ceremonies or professional entertainment experience with resorts, cruise lines, entertainment or recreational industries preferred. Extensive knowledge of variety of music categories such as, but not limited to, classic top 40, dance oriented rock, Latin, classic disco, reggae, and classic rock. Knowledge of current music trends. Ability to operate a variety of music audio and lighting equipment. Completion of high school or basic education equivalency required. Ability to provide basic instruction to a large group of people. Ability to utilize customer service skills by exercising authority and discretion to satisfy guests in a manner consistent with Royal Caribbean International’s Royal Way Standards. Working knowledge of computers, internet access, and the ability to navigate within a variety of software basic packages. Completion of high school or basic education equivalency required. Language Requirements: Ability to speak English clearly, distinctly and cordially with guests. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Ability to speak additional languages such as Spanish, French, Portuguese or German preferred. Physical Demands: All island employees must be physically able to participate in emergency lifesaving procedures and drills. Full use/range of motion of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency. Must be able to stand in the sun and endure external elements during work assignment. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Ability to lift and/or move up to 50 pounds. Work Environment: Outdoors may be required to walk in extreme humid and hot conditions. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

Activities Manager Perfect opportunities begin at Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. Position Summary: Works in conjunction with the Cruise Director to host, coordinate, schedule, create and supervise the day-to-day entertainment and associated activities presented by the Cruise Director’s Division. Will step up into the Cruise Director’s position as needed. Essential Duties & Responsibilities: All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s The Royal Way, SQM standards, USPH guidelines, environmental, and safety policies.  Each shipboard employee may be required to perform all functions in various food and beverage service venues throughout the ship.   In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times.  This consists of physical and verbal interactions guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. Implements Royal Caribbean International’s The Royal Way for Cruise Programs. Manages and develops adult and family activity programming and refreshes current activities sensitive to guest demographics and itinerary fluctuations Maintains a high degree of “floor presence” to observe the operations.  Monitors the staff to ensure procedures and services are performed in accordance with The Royal Way. Monitors set-up is performed on time and adequate supplies are prepared. Inspects activity venues, equipment, etc. to ensure efficient service, safety, cleanliness and compliance to standards. Serves as Master of Ceremonies for shows and events presented by the Cruise Director’s Division. Including but not limited to Deck Sail Away Parties, Dancing Under The Stars, Theme Nights, Games Shows, Meet and Mingle Party, Honeymooner’s Party, Talent Show, Singles Events, Karaoke Idol, Private Destination Activities, Captain’s Corner, Parades, Pool Games, Folkloric Shows, Expo! Late Night Comedy, and Crown and Anchor Party. Manages Island-wide venue music according to Royal Caribbean International’s The Royal Way.  Venues including but not limited to public spaces, specialty restaurants, dining room, windjammer café, bars, sports deck, pool deck, and private destinations. Manages Island-wide holidays and special events. Confers with Island management to plan and integrate all departments and product offerings to enhance the guest experience through TV, Adventure Ocean, F&B, Decorations, Costumes, Activities, and Music etc. Manages and owns the Explorer Academy program. Manages and owns the Movie experience. Manages the Bingo operation according to Royal Caribbean International’s The Royal Way and SQM.  Coordinates with all departments to ensure successful operation. Keeps current on entertainment and activity trends regarding TV, pop culture, sports, nightclubs, activities, game shows, trivia, music, dance crazes, fads, reading materials, etc. Maintains costs at reasonable levels without affecting quality and standards. Reviews and approves the requisitions placed by the CPA. Requires the items be requisitioned in correct quantities, within acceptable time-frames and in accordance with established control procedures. Conducts workstation spot checks to ensure items are correctly stored to minimize deterioration and waste. Investigates and resolves activity quality and service complaints in a timely fashion, and always with a view to exceeding the expectations of our guests. Responds to guest complaints in a considerate, professional and positive manner by showing concern and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. Manages the assignment of duties, responsibilities and workstations to employees. Creates staff schedules to estimate staff requirements to ensure quality and delivery of the guest experience to guests. Reviews and approves time-sheets. Reviews personnel actions such as new hire requests and discharges, to ensure proper staffing. On a basis meets with the Sports Supervisor and Adventure Ocean Manager to review Adult Activity, Family Activity and Adventure Ocean programming to review guest demographics and effectively manage the team using the cross utilization matrix to schedule manpower. Mentors, develops and provides on-the-job training to Island staff/DJ to strengthen their current performance and preparation for possible advancement to promotional positions. Observes and evaluates employees to ensure quality standards and service is met. Conducts training for new activities, emcee skills etc. Monitors the daily activities to ensure quality, variety and suitability for the current demographic.  Recommends measures to improve activities and employee performance to increase quality of Adult and Family Activities. On a regular basis, meets with staff to disseminate company related correspondence, notices, policies, procedures, etc. Attends meetings, training activities, courses and all other work-related activities as required. Where appropriate, initiates meetings to address and resolve quality concerns and to continuously identify improvement opportunities. Monitors the status of the Balanced Score Card targets to meet assigned goals. Prepares hand over notes for incoming Activities Manager. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. Qualifications: Bachelor’s degree in Theatre, Arts, Recreation, Leisure Studies, Public Relations, Communication or related field from an accredited university or college or the international equivalent preferred. One to two years Master of Ceremonies or professional entertainment (theatre, music, dance, comedy, etc.) experience with resorts, cruise lines, entertainment or recreational industries preferred.  Special talent skills such as singing, dancing, ballroom dancing, juggling preferred. Ability to capture and manage the attention of a large group of people with effective and courteous microphone techniques to serve as master of ceremonies at major events and shows. Ability to design creative activities for Adult and Family programming while containing costs. Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the entire Adult and Family Activity Program.  Ability to communicate tactfully with department heads, coworkers and other shipboard employees to resolve problems and negotiate resolutions. Ability to utilize customer service skills by exercising authority and discretion to satisfy guests in a manner consistent with Royal Caribbean International’s The Royal Way. Ability to mediate, diffuse and/or resolve problems and negotiate resolutions. Demonstrated aptitude for the financial aspects of an activity and entertainment operation, including the successful identification of expense reduction through cost control. Demonstrated aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the vessel. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Knowledge of policies and practices involved in the human resources function. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment. Knowledge of policies and practices involved in the human resources function. Knowledge of principles and processes for providing customer and personal service including needs assessment, problem resolution and achievement of quality service standards. Working knowledge of computers, Internet access, and the ability to navigate within a variety software packages such as Excel, Word, and Adobe Page Maker or related programs. Completion of high school or basic education equivalency required. Language Requirements: Ability to speak English clearly, distinctly and cordially with guests. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Physical Demands: All island employees must be physically able to participate in emergency lifesaving procedures and drills. Full use/range of motion of arms and legs as well as full visual, verbal and hearing abilities are required to receive and give instructions in the event of an emergency. Must be able to stand in the sun and endure external elements during work assignment. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Ability to lift and/or move up to 50 pounds. Work Environment: Office Outdoors may be required to walk in extreme humid and hot conditions. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.