BluePostal Caves Village, Nassau, The Bahamas
Our dynamic organization is looking for a highly motivated individual to fill the role of a Customer Service Representative. The successful candidate will be required to develop a comprehensive understanding of the customer service policies and facilitate an exceptional service experience for our members. PRIMARY RESPONSIBILITIES: Educating members and prospective members on the services offered by the organization Providing support to our members through addressing inquiries regarding the service as well as troubleshooting and resolving concerns efficiently and within a timely manner Processing of payment transactions Facilitating the distribution of packages to members Acting as a liaison between members and other key departments within the organization. KNOWLEDGE AND SKILLS: Minimum 2-3 years full-time experience in a customer service related field 5 or more BGCSEs (or equivalent) passes with C or above. English & Math included Professional demeanor and a demonstrated commitment to providing exceptional customer service including complaints resolution Experience and working knowledge of Microsoft office suite and e-mail applications Ability to multi task in a fast-paced working environment Strong written and verbal communication and interpersonal skills Team oriented Experience with online purchasing preferred but not required Candidates that meet the above criteria are asked to upload a copy of their detailed resume when applying or e-mail your resume to email@example.com . We thank all applicants for their interest in becoming a part of our team however, only those candidates which are short listed will be contacted.
Nov 11, 2018