7 Manager jobs

Job Title: F & B Cashier Manager Job Summary Responsible for all aspects of the float control management, float audit including the development and management of systems for the effective accountability of floats and also collection of float shortage. Also responsible for providing leadership and direction to ensure designated cash/float processing, reconciliation and reporting functions are completed in a timely manner while in compliance with policy and regulation and provide management and supervision were required to enable the smooth and efficient operation of the General Cashiering and Food and Beverage Cashiering department. Main Duties & Responsibilities Reinforce company and departmental policies & procedures and rules & regulations as regarding handling, distribution and securing of company floats. Analyzes company internal petty cash and float handling procedures and prepare reports addressing concerning related to. Continually evaluate the effectiveness of F&B Cashiering Department operational procedures and controls to maximize departmental productivity and minimize errors made by staff and reduce opportunity for appropriation of company fund. Provide management with suggestion for revision of petty cash and float handling policies and procedures to ensure adjustment to changing business requirements are met Check and count all company distributed floats including F&B Cashiering on a daily, weekly and/or monthly basis or as requested to ensure all funds are accounted for. Prepare daily, weekly and monthly reports on all distributed floats and float count documenting any overage/shortage and follow-up action taken regarding the same. Advise as to any overage/shortages and implement procedure to document, report and collect overage and shortage as to collect overage. Issues float shortage notification in a timely fashion, ensuring payment. Assist with providing daily management and leadership to the F&B Cashiering Team as relates to securing, distribution and accounting for company funds entrusted to them in accordance with company and departmental procedures Ensure F&B Cashiering Team and all persons assigned company float are adhering to internal controls and cash handling procedure. Ensure that all other F&B Cashiering Department and company policies and procedures are being adhered to (take corrective measures as needed). Maintain an open line of communication with cashiers, float holders and management to allow for the smooth organizational operations. Assist with all other F&B Cashiering Management function as required by management Reiterate control procedures Carries out all other reasonable duties that may be requested by management. Requirements Minimum Managerial Training Certification, or Associate degree in Finance or Accounting Strong background in cash security or investigatory proceedings Minimum of 5 years industry experience in either banking industry, financial industry or investigatory service Excellent oral and written communication skills, along with the ability to communicate and negotiate with a variety of internal and external constituencies. Strong managerial, planning, organizational, decision-making, interpersonal, analytical, and lateral thinking skills. Working knowledge of MS Word, Excel, Outlook, and PowerPoint. Experience in managing staff in high volume business Able to work shift and or weekend Able to stand for extended periods of time Team Player High ethical traits

Job Title:          Assistant Food & Beverage Manager Reports to:       Food & Beverage Manager   Grand Hyatt Baha Mar’s Assistant Food & Beverage Manager will work together with the Food & Beverage Manager to organize and supervise the restaurant operation. This individual will be actively involved in promoting good relations with guests and staff members.   The Baha Mar culture begins with PASSION.   We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success   What you will also have already accomplished: Bachelor’s Degree preferred Minimum 3 year’s experience as a Supervisor/Captain in a restaurant, bar or related field, preferably in a luxury or ultra-luxury environment Hospitality/Tourism experience preferred   Physical Requirements Must be able to exert physical effort in transporting 30 lbs, endure various physical movements throughout the work areas, reach up and down and remain stationary at times throughout work periods.   Description of Responsibilities Grand Hyatt Baha Mar’s Assistant Food & Beverage Manager will work together with the Food & Beverage Manager to organize and supervise the restaurant operation. This individual will be actively involved in promoting good relations with guests and staff members. Responsibilities will include, but are not limited to: Provide dynamic services to ensure guests are “wowed” by Grand Hyatt Baha Mar’s hospitality Direct smooth, efficient, cost effective operation, including labor management, supervision of all aspects of services, scheduling and inventory control Monitor all daily sales, ordering, par levels and costs for outlet Direct and organize the activities of the restaurant outlet Maintain the highest standards of food and beverage quality, service and marketing to maximize profits through "outstanding" customer service  Conduct regular meetings and ensure employees adhere to established policies and procedures Monitor and follow-up on employee training to ensure Grand Hyatt Baha Mar’s standards of service are understood Proactively support all service tactics always adhering to company policies Build positive working relationships through teamwork and clear communication Strive for continuous improvement while delivering high levels of professionalism Ensure that all safety, sanitation, energy management, preventative maintenance and other standards are consistently met Immediately report any security, maintenance, housekeeping issues to management Greet guests and oversee actual service on a regular basis to ensure consistency of excellent service standards Suggest new techniques of service for maximum guest satisfaction at minimum operating costs Total compliance with Grand Hyatt Baha Mar’s standards of operation Stay current on hospitality best practices and industry trends Perform other duties as assigned

Job Title:          Event Planning Manager Reports to:       Director of Event Operations Grand Hyatt at Baha Mar’s Event Planning Manager will act as the liaison between Meeting Planners and the hotel staff. Responsibilities include: administering the Sales agreement, detailing all Food, Beverage and A/V needs, managing room blocks and pick up, billing instructions and final review. Event Planning Managers also are the on-site contacts and are responsible for the smooth execution of all events. The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: A true desire to satisfy the needs of others in a fast paced environment. Refined verbal and written communication skills A minimum of 1-3 years of hotel event sales/event planning or comparable experience preferred Prefer two years hotel experience or completed Event Management trainee program Preferd candidate has completed PSS or equivalent training Description of Responsibilities Grand Hyatt at Baha Mar’s Event Planning Manager will be responsible for servicing Sale bookings.This position acts as the liaison between Meeting Planners and the hotel staff. Responsibilities include: administering the Sales agreement, detailing all Food, Beverage and A/V needs, managing room blocks and pick up, billing instructions and final review. Event Planning Managers also are the on-site contacts and are responsible for the smooth execution of all events.  :   Ensure optimum delivery of Event Services, balancing a pragmatic approach with the need to consistently deliver services to a standard of excellence Provide dynamic services to ensure guests are “wowed” by Grand Hyatt at Baha Mar’s hospitality Develop and implement event planning strategies aligned with the company’s overall mission, vision and values Maximize productivity by using forecasting techniques to service Sale Bookings Provide leadership and direction to the events team, ensuring that all banquet/conference events are properly executed Work collaboratively with the Food and Beverage Director, Supervisors, Meeting Planners and Rooms Division to properly execute any Event on site Inspect the function set up prior to the event to ensure specifications have been executed Manage staffing levels to minimize labor cost while maximizing excellent guest service Lead staff to maintain the highest levels of guest service Review products and services and analyze variances while taking corrective actions Monitor and follow-up on employee training to ensure Baha Mar standards of service are understood Uphold the highest standards of courtesy and conduct exceeding expectations Proactively support all Events Planning tactics always adhering to company policies Total compliance with Grand Hyatt at Baha Mar’s standards of operation Stay current on industry trends and health ordinances Perform other duties as assigned

Job Title:          Food and Beverage Manager Reports to:       Director of Food and Beverage   Grand Hyatt at Baha Mar’s Food & Beverage Manager will work together with the Director of Food & Beverage to oversee the preparation, cooking, and presentation of meals to ensure employees’ expectations for their employee dining experiences are exceeded.  The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success   What you will also have already accomplished:   Has two (2) years of hospitality industry experience required, educational experience considered The ability to maintain a "sense of urgency" attitude for the completion of responsibilities/tasks Superior organizational and follow up skills with extreme attention to detail Has an exceptional personality, attitude and excellent verbal and written communication skills Must be polished, professional, friendly, and have the ability to multitask and take initiative in a fast-paced, high pressure, deadline driven environment Strong email, PC and Internet skills - including MS Word, Excel, Power Point and Outlook Dedication and willingness to go above and beyond in a hospitality driven environment Strong guest service, interpersonal, organizational, analytical, problem-solving and leadership skill   Description of Responsibilities Grand Hyatt at Baha Mar’s F&B Manager will work together with the Director of Food & Beverage and is responsible for ensuring that the food and beverage outlets operate profitably and efficiently and to maintain the consistency of high food and service standards in the food and beverage department. Responsibilities will include, but are not limited to:   Assists with recruiting, hiring, training, scheduling and retention Evaluate and develop processes to maintain and improve performance and productivity Assists in maintaining standards of health, safety and sanitation Directly responsible for the coaching and development of venue staff Administers progressive discipline and attendance points according to company policy Defines Employee Standards of Conduct and ensures employee compliance Manage day-to-day operations, including floor management, staff management and the guest experience Understands P&L analysis, develops processes to maintain and improve performance Assists with creation and maintenance of procedural protocol for venue operations

Job Title:          Front Office Training Manager Reports to:       Director of Rooms     Grand Hyatt at Baha Mar’s Front Office Training Manager will work together with the Director of Rooms in adhering to Baha Mar and Grand Hyatt’s standards, policies and procedures. They will participate in daily meetings, comply with the hotel’s health standards and perform related and special duties whilst training staff members.   The Baha Mar culture begins with PASSION.   We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!”   Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success   What you will also have already accomplished:   Six years or more of progressive hotel Rooms management experience (typically with Hyatt) Demonstrates a very high level of knowledge on all systems, computer programs and procedures Communicates effectively with people of diverse socioeconomic, cultural, disability and ethnic backgrounds Service oriented style with professional presentation skills Hotel/Hospitality degree an asset Must possess the following strengths: highly analytical, entrepreneurial spirit, motivational leader, effective communicator, precise attention to detail, effective in providing exceptional customer service and ability to improve the bottom line Working knowledge of all office related equipment, such as printers, scanners and technology associated with the Rooms Division Operation Proficient in all MS Office programs Must have excellent written, organizational, interpersonal and administrative skills College  Degree in Hospitality/Tourism or related field preferred 3 years + of management experience in Front Desk or Resort Operations   Description of Responsibilities   Grand Hyatt at Baha Mar’s Front Office Training Manager will work together with the Director of Rooms in adhering to Baha Mar and Grand Hyatt’s standards, policies and procedures. They will participate in daily meetings, comply with the hotel’s health standards and perform related and special duties whilst training staff members. Responsibilities will include, but are not limited to:   Sets up robust training guidelines for all associated positions in the Front Office Department. Develops and trains all staff members according to the Grand Hyatt Standards, policies and procedures. Develops and trains all staff members according to the Grand Hyatt Systems, namely Micros Opera, RESERVE, Colleague Advantage System, Safelok, & Tidel. Coach and counsel employees to reflect Hyatt Service Standards and Procedures. Maintain communication with the Assistant Director of Rooms on Associate Training Progress, providing detailed assessments on all newly hired associates. Create expectations, lead people, manage process, and hold associates accountable for the agreed upon activities and time tables. Ensure associates is trained on and complies with all Hyatt’s Annual Compliance Trainings. Where possible, Assists in Guest Recovery or follow up of any Front Office Related Guest Issues. Where possible, represent Front Office Management Team in Daily Briefing Meetings and Client Conference Meetings. To understand and strictly adhere to the Rules and Regulations established in the Staffs Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety. To report for duty punctually wearing the correct uniform and name tag at all times. To maintain a high standard of personal appearance and hygiene at all times. To maintain a good rapport and working relationship with staff in the Place of Work and all other departments. To attend and contribute to all staff meetings Departmental and Hotel training's scheduled and other related activities. To fully support the Departmental Trainers function in the Department assigned. To assist in the undertaking of any reasonable tasks and secondary duties of assigned Department Heads. To project at all times a positive and motivated attitude and exercise self-control. To have a complete understanding of the Audit Section in the Operations Manual and Policies and Procedures. To provide a courteous and professional service at all times. To attend all meetings as required by Rooms Managers.

SUMMARY    Provide direct supervision of front-line operation and maintenance staff for the Central Utility Plant (CUP), Diesel Generator Farm, and Building Support Systems within those facilities, Water Treatment Systems, Fuel Storage Facilities and Delivery and Electrical and Chilled Water Distribution Systems to the various hotel properties.  Implement policy, direction and guidance as provided by the DTECH Vice President of Operations and parent company policies and procedures.  Work with the DTECH Maintenance Manager and Hotel Facilities Manager to maintain positive client relations and meet client contract commitments.  Monitor and evaluate the operation of the Baha Mar facilities.   Provide additional interface with client personnel, equipment vendors and material suppliers, DTECH and client technical support staff and DTECH home office personnel.   Project objectives include ensuring safe, reliable and cost-effective operation of all assigned facilities.  Maintain strict adherence to all safety and environmental rules and regulations to protect employees, facilities equipment and public safety.  Work under the direction of the DTECH Vice President of Operations.   ESSENTIAL DUTIES, RESPONSIBILITIES and CAPABILITIES Include the following specific duties (other duties may be assigned as needed).   Review system process variables and activities relevant to operation of the facilities. Apply principals of logic and engineering science to identify operating conditions outside of expected normal operating ranges. Troubleshoot abnormal operation and recommend corrective action.  Train and supervise operations personnel to identify problems and initiate remedies and techniques for corrective maintenance and improved operation. Possess proficient skill in both oral and written communications. Analyze operating and maintenance performance data and work with other staff members to make appropriate technical recommendations on procedures to improve efficiency, and reliability. Monitors equipment operation relative to anticipated energy balance analyses; monitored parameters include fuel input and energy output and equipment efficiencies. Evaluate and make recommendations for improving efficiency and reliability in an economic and cost-effective manner. Develop and implement strategies for continued improvement. Develop and issue periodic reports to document maintenance progress, accomplishments and resolved and ongoing operational issues. Manage third party contracts, technical support service representatives, and continuing service agreements for assigned facilities. Monitor and provide technical assistance with maintenance and operational activities and work assignments. Train and develop operations and maintenance support staff. Effectively diagnose the cause of malfunctions of mechanical and electrical equipment, including controls, Components may include transformers, switchgear, VFDs, starters, relays, switches, transmitters, control and monitoring devices, diesel generators, electric chillers, pumps, fans and air handling units. Provide operations input for projects being developed to improve the facilities performance. Provide conceptual inputs to engineering for facility modifications. Oversee minor modifications to operating equipment which can be efficiently handled in-house. Assists the Vice President of DTECH Operations with development of operational plans, approaches and goals. Assist in preparing bid solicitations and documents for major maintenance and capital improvement projects as directed. Maintain regular verbal and written communication to keep the DTECH Vice President of Operations fully informed of unusual conditions, damaged equipment, and current job progress as the job relates to facility operations.   EDUCATION/EXPERIENCE A minimum of tenyears’ experience in facilities operations is required.  Experience with technical problem solving, equipment operation and personnel supervision is preferred.  An associate degree in engineering technology or equivalent from a college or technical school is also preferred. Ideal candidates will have solid electric power, diesel generator and electric chiller plant experience with associated fluid systems process control and/or cogeneration experience.   JOB REQUIREMENTS Demonstrated knowledge of all facets of power plant operations. Demonstrated ability to read and interpret electrical and mechanical process drawings, write routine reports, solve practical problems, make competent decisions in emergency situations, clearly communicate tasks and needs, and provide direction and guidance to and training of  support staff personnel.  Demonstrated good verbal and written communication skills.  Ability to exercise considerable initiative and independent judgment in resolving problems and improving operating efficiencies and reliability in an economic manner, while working with multifaceted personnel. Ability to reach, climb, lift (up to 75 pounds), walk and stoop as necessary to inspect and direct maintenance of energy system equipment and distribution components.