X-Press It Nassau, New Providence, The Bahamas
Jul 12, 2018Full Time
We are looking for a responsible and highly motivated individual to fill the role of a Customer Service Representative. The successful candidate will be required to develop a comprehensive understanding of the customer service policies and facilitate an exceptional service experience for our customers. PRIMARY RESPONSIBILITIES: Educating customers on the services offered by the Company Assisting customers with the invoicing process Processing of payment transactions Facilitating the distribution of packages to customers Addressing customer concerns efficiently and within a timely manner KNOWLEDGE AND SKILLS: Must have at least 2 years full-time work experience in a customer service related field Professional demeanor and a demonstrated commitment to providing exceptional customer service including complaints resolution Working knowledge of computers, including, Microsoft office suite, navigating e-mails and online purchasing Ability to multi task in a fast paced working environment Strong written and verbal communication and interpersonal skills Team oriented Candidates that meet the above criteria are asked to upload a copy of their detailed resume when applying or e-mail your resume to email@example.com. X-Press It sincerely thanks all applicants for their interest in becoming a part of our team, however, only those applications being considered will be contacted.