22 Hospitality & Tourism jobs

Job Title:         Application Support Specialist – Gaming Reports to:      Director of Systems & Application Support   Baha Mar’s Application Support Specialist – Gaming will work to deliver support to end users in the organization on how to use various types of software programs efficiently and effectively in fulfilling business objectives. This role involves troubleshooting applications and software for all internal customers, such as operations, development, and other business units.   The Baha Mar culture begins with PASSION.   We have a passion for  “BETTER THAN BEST”  that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can  “own the wow!” ·         Care deeply ·         Have a generous spirit ·         Thrive as part of a team ·         Pay exacting attention to details ·         Create emotional connections with our guests ·         Be strongly committed to Baha Mar’s success What you will also have already accomplished: ·       2+ years of experience and knowledge of enterprise and desktop applications ·       Proven experience with troubleshooting principles, methodologies, and issue resolution techniques ·       Able to develop and interpret technical documentation for training and end user procedures Description of Responsibilities Baha Mar’s Application Support Specialist – Gaming will work to deliver support to end users in the organization on how to use various types of software programs efficiently and effectively in fulfilling business objectives. This role involves troubleshooting applications and software for all internal customers, such as operations, development, and other business units. Responsibilities will include, but are not limited to: ·         Deploy feedback mechanisms for end users ·         Evaluate documented resolutions and analyze trends for ways to prevent repeated future problems ·         Provide support of new and existing software applications ·         Field incoming problem tickets from end users to resolve application and software issues within servers, databases, and other mission-  critical systems ·         Document all pertinent end user identification information, including name, department, contact information, and nature of problem or  issue ·         Prioritize, schedule, and administer all instances where enhancements and defect resolution are required ·         Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups,  and configuring systems and applications ·         Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken,  through to final resolution ·         Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders ·         Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved ·         Maintain and enhance performance of all new and existing software and applications across the organization ·         Identify and learn appropriate software applications used and supported by the organization ·         Coordinate with department heads to assess departmental application training needs and objectives ·         Post software updates, drivers, knowledge bases, and frequently asked questions resources on company intranet to assist in problem  resolution ·         Perform preventative maintenance, including the installation of service packs, patches, hot fixes, anti-virus software, and so on ·         Apply diagnostic utilities to aid in troubleshooting ·         Perform other duties as assigned

Job Title:          Engineer - Electrician Reports to:       Service Manager   Baha Mar’s Engineer - Electrician will work together with the Service Manager will trouble-shoot systems, diagnose problems, implement repairs maintain the general operations of all electrical systems, equipment  and utilities ensuring guests’ expectations for the hotel are exceeded.   The Baha Mar culture begins with PASSION.   We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!”   Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success   What you will also have already accomplished:   Journeyman Licence Required High School Diploma Maintenance experience preferred Hospitality/Tourism resort experience preferred   Description of Responsibilities Baha Mar’s Engineer- Electrician  will be responsible trouble-shoot systems, diagnose problems, implement repairs and maintain the general operations of the electrical systems, equipment and utilities ensuring guests’ expectations for the hotel are exceeded. Responsibilities will include, but are not limited to:   Optimum delivery of maintenance processes and services for all electrical related equipment, balancing a pragmatic approach with the need to consistently deliver services to a standard of excellence Perform all daily maintenance requests and report any unfinished work to management Installing, maintaining, servicing, rebuilding, troubleshooting, repairing, and operating all industrial, commercial, and non-commercial electrical equipment and utilities as it pertains to the continuous smooth operation of the campus Inspect all facilities and equipment for proper functioning on routine basis Work with tools, ladders, and maintenance supplies according to hotel standards to ensure positive guest experience Support maintenance inspection processes, forward feedback to management Report maintenance deficiencies and systems in need of repair Manage time efficiently to meet commitments Maintaining all facility electrical systems in accordance to all applicable codes, standards, and USE specifications, including electrical wiring, fixtures and equipment from 12V to 12470V.  This will include all main switchgear, main breakers, UPS units, generators, transfer switches, motors and control centers. Follow all required health, safety and standard operating procedures Report all suspicious persons, actions, hazardous conditions etc. to security Greet guests encountered in a friendly manner Uphold the highest standards of courtesy and conduct exceeding expectations Total compliance with Baha Mar’s standards of operation Stay current on hospitality best practices and industry trends Perform other duties as assigned  

Job Title:         Refrigeration Technician Supervisor Reports to:      Service Manager   Baha Mar’s Refrigeration Technician Supervisor will work together with the Engineering Shared Services Manager and will oversee  the refrigeration unit and  maintain the general operation, safety and security of refrigeration systems, furnishings, and equipment; ensuring guests’ expectations for the hotel are exceeded.   The Baha Mar culture begins with PASSION.   We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “Own the Wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success   What you will also have already accomplished: High School Diploma Management experience preferred 3+ years in a public contact position within an Engineering department Hospitality/Tourism resort experience preferred   Description of Responsibilities Baha Mar’s Refrigeration Technician Supervisor will work together with the Engineering Shared Services Manager and will oversee  the refrigeration unit and  maintain the general operation, safety and security of refrigeration systems, furnishings, and equipment; ensuring guests’ expectations for the hotel are exceeded. Responsibilities will include, but are not limited to: Provide supervision and support to the Refrigeration Technicians Optimum delivery of maintenance processes and services, balancing a pragmatic approach with the need to consistently deliver services to a standard of excellence Perform all daily maintenance requests and report any unfinished work to management Inspect all refrigeration systems, furnishings and equipment for proper functioning on routine basis Work with maintenance supplies according to hotel standards to ensure positive guest experience Support maintenance inspection processes, forward feedback to management Report maintenance deficiencies and items in need of repair Manage time efficiently to meet commitments Follow all required health, safety and standard operating procedures Report all suspicious persons, actions, hazardous conditions etc. to security Greet guests encountered in a friendly manner Uphold the highest standards of courtesy and conduct exceeding expectations Total compliance with Baha Mar’s standards of operation Stay current on hospitality best practices and industry trends Perform other duties as assigned

Job Title:         Engineer – Kitchen Technician Reports to:      Kitchen Technician Supervisor   Baha Mar’s Kitchen Technician will work together with the Kitchen Technician Supervisor to maintain the general operations, safety and security of kitchen facilities, furnishings, and equipment; ensuring guests’ expectations for the hotel are exceeded.   The Baha Mar culture begins with PASSION.   We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “Own the Wow!  Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success   What you will also have already accomplished: High School Diploma Maintenance experience preferred Hospitality/Tourism resort experience preferred   Description of Responsibilities Baha Mar’s Kitchen Technician will work together with the Kitchen Technician Supervisor to maintain the general operations, safety and security of kitchen facilities, furnishings, and equipment; ensuring guests’ expectations for the hotel are exceeded.Responsibilities will include, but are not limited to: Optimum delivery of maintenance processes and services, balancing a pragmatic approach with the need to consistently deliver services to a standard of excellence Perform all daily maintenance requests and report any unfinished work to management Inspect all kitchen facilities, furnishings and equipment for proper functioning on routine basis Work with maintenance supplies according to hotel standards to ensure positive guest experience Support maintenance inspection processes, forward feedback to management Report maintenance deficiencies and items in need of repair Manage time efficiently to meet commitments Follow all required health, safety and standard operating procedures Report all suspicious persons, actions, hazardous conditions etc. to security Greet guests encountered in a friendly manner Uphold the highest standards of courtesy and conduct exceeding expectations Total compliance with Baha Mar’s standards of operation Stay current on hospitality best practices and industry trends Perform other duties as assigned

Job Title:          Engineer – General Maintenance Attendant Reports to:       Service Manager   Baha Mar’s Engineer - General Maintenance Attendant will work together with the Service Manager to maintain the general operations, safety and security of hotel facilities, furnishings, and equipment; ensuring guests’ expectations for the hotel are exceeded.   The Baha Mar culture begins with PASSION.   We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!”   Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success   What you will also have already accomplished: High School Diploma Maintenance experience preferred Hospitality/Tourism resort experience preferred    Description of Responsibilities Baha Mar’s Engineer- General Maintenance Attendant will be responsible for maintaining the general operations, safety and security of hotel facilities, furnishings, and equipment; ensuring guests’ expectations for the hotel are exceeded. Responsibilities will include, but are not limited to: Optimum delivery of maintenance processes and services, balancing a pragmatic approach with the need to consistently deliver services to a standard of excellence Perform all daily maintenance requests and report any unfinished work to management Inspect all facilities, furnishings and equipment for proper functioning on routine basis Work with tools, ladders, and maintenance supplies according to hotel standards to ensure positive guest experience Support maintenance inspection processes, forward feedback to management Report maintenance deficiencies and items in need of repair Manage time efficiently to meet commitments Follow all required health, safety and standard operating procedures Report all suspicious persons, actions, hazardous conditions etc. to security Greet guests encountered in a friendly manner Uphold the highest standards of courtesy and conduct exceeding expectations Total compliance with Baha Mar’s standards of operation Stay current on hospitality best practices and industry trends Perform other duties as assigned 

Job Title:          ESPA Host Reports to:       Treatment Manager   ESPA at Baha Mar’s ESPA Host working together with the Treatment Manager, is responsible for delivering exceptional levels of hygiene and cleanliness in all aspects of spa operation. This role also involves performing spa set up and close down procedures and ensuring all guest amenities are replenished throughout the day.    The Baha Mar culture begins with PASSION.   We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!”   Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: Previous experience in a luxury environment Description of Responsibilities ESPA at Baha Mar’s ESPA Host will be responsible for delivering exceptional levels of hygiene and cleanliness in all aspects of spa operation.  This role also involves performing spa set up and close down procedures and ensuring all guest amenities are replenished throughout the day. Responsibilities will include, but are not limited to: Set up and close down the spa as per the brand standards set down by ESPA and Baha Mar, using relevant checklists Carry out a regular walk through of the entire spa to ensure cleanliness, working facilities, adequate stock levels of guest amenities and linens, removal of dirty linen, candles lit and checking flower displays Liaise with relevant F&B outlets to receive refreshments for the spa ready for opening and refreshing throughout the day Aid therapists in setting up for treatments and clearing away after Ensure client lockers are turned around quickly with the appropriate amenities and presentation Remove dirty linen from the spa without disturbing the client experience, delivering it to the relevant housekeeping area Maintain the cleanliness and adequate stocking of the therapist preparation areas Attend to guests in both the relaxation and waiting areas ensuring that they are comfortable as well as offering refreshments Support reception by taking guests’ shoes and guiding them to changing rooms as well as pointing out the location of heat experiences and relaxation areas and explaining their use Monitor the maintenance of all equipment and facilities within the spa and fitness area, reporting any issues to the Duty Manager/Maintenance department Responsible for pool plant testing during spa operating hours, ensuring chlorine and pH levels are at a safe level, recording findings to maintain an accurate record Maintain the cleanliness of the entire Spa in particular the changing rooms, bathrooms, showers and relax areas Receive training to ensure that all relevant legislation pertaining to Health and Safety at work and hygiene standards are implemented within the Spa Perform other duties as assigned

Job Title:          Locksmith Reports to:       Locksmith Manager    Baha Mar’s Locksmith will work together with the Locksmith Manager to manage all the different types/kinds of lock sets and keys used on the Baha Mar campus. The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: High School Diploma required 4+ years experience as a journey-level locksmith in a commercial, industrial, or facilities operations setting   Description of Responsibilities Baha Mar’s Locksmith will be responsible for managing all the different types/kinds of lock sets and keys used on the Baha Mar campus.  Responsibilities will include, but are not limited to: Install, repair, and maintain lockable hardware such as doors, automatic electric doors, windows, lockers and magnetic keying systems to ensure safety of all Baha Mar facilities Implement, troubleshoot, repair and program computerized access control systems Maintain and repair automatic door openers, door closing units and control gates Inspect completed work for conformance with specifications, requirements and compliance with building and safety codes and regulations Facilitate the duplication of keys, changing of key cores/cylinders, key cutting, alteration of pins, changing of levers and picking of locks (if necessary) Estimate cost, time and materials for locksmith projects Participate in the maintenance and operations of a locksmith shop Conduct on-site checks and inspections of all the rooms’ door lock sets and ensure that they are operational Clean, maintain, adjust, calibrate and service equipment used in the performance of duties Ensure the proper check-in and check-out of keys Service and maintain safes Program key cards Manage the key press Monitor work done by outside contractors Assist in the writing of specifications for repairs and new construction Perform ad-hoc tasks as required  

Job Title:          Lifeguard Reports to:       Lifeguard Supervisor Baha Mar’s Lifeguard will work together with the Lifeguard Supervisor to watch over guests at the Beach Sanctuary to ensure their safety while swimming. The Lifeguard will rescue a guest if he or she is in danger.  The Baha Mar culture begins with PASSION.   We have a passion for  “BETTER THAN BEST”  that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can  “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: High School Diploma preferred 1 year + of Pool Lifeguard experience Training in Water Rescue required Certified in CPR and life saving techniques require   Description of Responsibilities   Baha Mar’s Lifeguard will be responsible for watching over guests at the Beach Sanctuary to ensure their safety while swimming. The Lifeguard will rescue a guest if he or she is in danger. Responsibilities will include, but are not limited to: Provide dynamic services to ensure guests are “wowed” by Baha Mar’s Beach Sanctuary Constantly monitor activities at Beach Sanctuary to prevent accidents Rescue swimmers in danger of drowning CPR training and administration of First Aid Caution swimmers regarding unsafe practices and safety hazards Enforce and ensure guests adhere to swimming rules and regulations in a friendly and helpful manner Follow emergency action plan and procedures established in the event of an emergency Maintain order in Beach Sanctuary swimming areas Inspect facilities for cleanliness; complete general swimming area cleaning and maintenance duties Provide general information on Beach Sanctuary operations to guests Teach swimming lessons Perform various maintenance duties to maintain a clean and safe facility Provide periodic supervision and custodial needs of locker rooms Resolve guest complaints promptly, ensuring guest satisfaction Maintain complete knowledge of all equipment and services available for guests, all safety and sanitation regulations, and proper use of equipment and supplies Monitor and notify management when supplies are needed and equipment requires repair Uphold company’s key values and brand standards to encourage team to maintain culture of excellence and achieve top results Stay current on new trends and best practices in lifeguard safety and operations Perform other duties as assigned

Job Title:          Security Officer Reports to:       Security Supervisor Baha Mar’s Security Officer will work with the Security Supervisor to provide safety and protection of assets including team members and guests. This role also involves protecting the reputation of Baha Mar and taking steps to limit exposure to risks while minimizing liabilities. The Security Officer will anticipate potential areas of concern and take a proactive approach to prevent business interruptions and protect the various business licenses in efforts of maintaining the peace and overall security of the property while providing exceptional guest service and responses to emergency situations. The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: High School Diploma or equivalent required Prior experience in Law Enforcement or Security Experience Communicate effectively in a positive upbeat fashion Excellent verbal and written skills Must possess a driver’s license Description of Responsibilities Baha Mar’s Security Officer will be responsible for providing safety and protection of assets including team members and guests. Responsibilities will include, but are not limited to: Must be able to maintain interpersonal skills while focusing on guest service, maintain a neat and well-groomed appearance, work on weekends and holidays, work on your own with little supervision, and maintain annual departmental re-certification standards Work indoors and outdoors and be exposed to various environmental factors such as noise, dust, cigarette smoke and variations in weather Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment Maintain a visible presence among guests and employees to deter potential problems and maintain an environment of safety and security Follow property specific procedures for handling emergency situations including assisting guests and employees with evacuations, medical emergencies, natural disasters, fires, floods, bomb threats, robberies, etc. Respond to emergency and/or potentially harmful situations, intervene to stop crime and disputes in progress and take appropriate actions Administer First Aid and CPR as needed Report work related accidents or other injuries immediately upon occurrence to Manager/Supervisor Patrol and inspect assigned areas as directed to identify and correct unsafe conditions Provide immediate response to officers who are dispatched to handle emergency situations and assist as needed Remove undesirable persons on property whose presence is not considered to be in the best interest of management or guests Investigate all incidents to include initial report and evidence gathering, conduct interviews in reference to accidents, loss reports, thefts/fraud, disturbances, altercations, domestic disputes, medical emergencies, physical hazards, etc. Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals etc. Complete a Loss Prevention shift summary/daily activity report to ensure that all information is properly logged Maintain confidentiality of all Security/Loss Prevention and property reports/documents and release information only to authorized individuals All other duties and responsibilities of a Security Officer

Job Title: F & B Audit Inc/ Exp Auditor Job Summary The Income Expenditure auditor is responsible for the proper reconciliation, accuracy, integrity and timeliness of the audit. He/she must also ensure that the Departmental Internal Controls and Standard Operating Procedures are adhered to. Main Duties & Responsibilities Reconcile and balance restaurant/ Retail outlets accurately and within a timely manner. Collect work from designate area. Balance Micros report to LMS system. Post all offline charges to correct account, Comfort Suite charges to city ledger account. Post all extra gratuity. Enter data on recap spreadsheet. Report missing check and post amount to cash, Prepare shortage notification. Prepare all check requests for vendors affiliated with group function Requirements Associate of Arts Degree in Accounting / Business Excellent analytical skills and organization skills Excellent oral and written communication skills Accurate with figures Problem solving ability Ability for attention to detail Proficient in Microsoft Word, Excel and Outlook Must be flexible to shift change

Job Title: F & B Cashier Manager Job Summary Responsible for all aspects of the float control management, float audit including the development and management of systems for the effective accountability of floats and also collection of float shortage. Also responsible for providing leadership and direction to ensure designated cash/float processing, reconciliation and reporting functions are completed in a timely manner while in compliance with policy and regulation and provide management and supervision were required to enable the smooth and efficient operation of the General Cashiering and Food and Beverage Cashiering department. Main Duties & Responsibilities Reinforce company and departmental policies & procedures and rules & regulations as regarding handling, distribution and securing of company floats. Analyzes company internal petty cash and float handling procedures and prepare reports addressing concerning related to. Continually evaluate the effectiveness of F&B Cashiering Department operational procedures and controls to maximize departmental productivity and minimize errors made by staff and reduce opportunity for appropriation of company fund. Provide management with suggestion for revision of petty cash and float handling policies and procedures to ensure adjustment to changing business requirements are met Check and count all company distributed floats including F&B Cashiering on a daily, weekly and/or monthly basis or as requested to ensure all funds are accounted for. Prepare daily, weekly and monthly reports on all distributed floats and float count documenting any overage/shortage and follow-up action taken regarding the same. Advise as to any overage/shortages and implement procedure to document, report and collect overage and shortage as to collect overage. Issues float shortage notification in a timely fashion, ensuring payment. Assist with providing daily management and leadership to the F&B Cashiering Team as relates to securing, distribution and accounting for company funds entrusted to them in accordance with company and departmental procedures Ensure F&B Cashiering Team and all persons assigned company float are adhering to internal controls and cash handling procedure. Ensure that all other F&B Cashiering Department and company policies and procedures are being adhered to (take corrective measures as needed). Maintain an open line of communication with cashiers, float holders and management to allow for the smooth organizational operations. Assist with all other F&B Cashiering Management function as required by management Reiterate control procedures Carries out all other reasonable duties that may be requested by management. Requirements Minimum Managerial Training Certification, or Associate degree in Finance or Accounting Strong background in cash security or investigatory proceedings Minimum of 5 years industry experience in either banking industry, financial industry or investigatory service Excellent oral and written communication skills, along with the ability to communicate and negotiate with a variety of internal and external constituencies. Strong managerial, planning, organizational, decision-making, interpersonal, analytical, and lateral thinking skills. Working knowledge of MS Word, Excel, Outlook, and PowerPoint. Experience in managing staff in high volume business Able to work shift and or weekend Able to stand for extended periods of time Team Player High ethical traits

Job Title: Beverage Manager - Banqueting About the Company A unique ocean-themed resort destination, Atlantis offers a variety of accommodation choices, from the relaxed tropical ambience of the Beach and Coral Towers, to the iconic Royal Towers, to the sheer luxury and contemporary all-suite style of The Cove. With its enviable location directly on Paradise Beach, The Reef features all the comforts of home in spacious studios and one-bedroom suites. Regardless of where you choose to stay, you will enjoy full access to the wonders of Atlantis. Come and explore a world beyond extraordinary. Job Summary Coordinates and oversees beverage service activities in designated areas to meet division standards. Manages the business finances to meet budget guidelines while maintaining high quality standards for internal and external customers. Manages the conceptual aspects of the business with style of service, ambiance, menu offerings and other unique conceptual aspects pertaining to the concept vision. Manages Health & Safety requirements of the business according to Division standards. Main Duties & Responsibilities Displays the highest standards of customer service at all times, welcoming customers in a polite, gracious and enthusiastic manner; paying attention at all times; anticipating and meeting their needs. Responds quickly and positively to guests’ questions, requests, problems, and complaints and resolves them effectively and consistently. Maintains overall knowledge of the resort and provide proactive assistance to customers when appropriate using clear and concise conversation. Demonstrates departmental knowledge and efficiency at all times. Assist in managing all daily operational beverage functions consistent with the strategic plan and vision for the department, and resort. Assist in managing the Banqueting Beverage team to include efficient staffing, team member development and training, performance management, hiring/termination decisions and policy enforcement. Conduct department orientation, line-ups and training to meet departmental requirements. Ensure staff has full understanding of food and beverage menus and wine list. Ensures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures. Assists in overseeing of ordering and maintaining of par levels for each beverage outlet. Maintains standards in quality of drinks and service. Check daily condition of facility and equipment, ensuring all malfunctions are reported immediately to the Engineering department. Generates maximum performance of the Beverage Department and updates financial tracking spreadsheet daily in preparation for month-end reports. Reduces waste and breakage of all products. Manages staff to ensure they are following proper policies and procedures. Represent needs of department to the Beverage Director. Assists in maintaining Company and Departmental health and safety standards. .Other job related duties as requested Requirements Minimum of 2-year college education or equivalent vocational training Minimum of 3 years beverage experience in a high volume environment Demonstrated knowledge of food and beverage operations Proven knowledge of cost control Strong communication skills Food Handler’s Certificate, First Aid and CPR

Job Title: Bus Boy/ Bus Girl About the Company A unique ocean-themed resort destination, Atlantis offers a variety of accommodation choices, from the relaxed tropical ambience of the Beach and Coral Towers, to the iconic Royal Towers, to the sheer luxury and contemporary all-suite style of The Cove. With its enviable location directly on Paradise Beach, The Reef features all the comforts of home in spacious studios and one-bedroom suites. Regardless of where you choose to stay, you will enjoy full access to the wonders of Atlantis. Come and explore a world beyond extraordinary. Job Summary Communicates with and assist food servers to maintain service efficiency and ensures guest satisfaction. Maintains cleanliness of and restocks front of house area. Main Duties & Responsibilities Ensure that guest interaction is efficient, expedient and personalized. Receive assigned service area from waiter at start of shift. Maintain cleanliness and sanitation of the front of the house including all tables, and chairs. Restock dining room with china, silverware, glassware, utensils, condiments and linen, and maintain adequate supplies in the work station when dining room is open. Prepare beverages required for service including coffee, iced tea and hot water. Set up all tables as required by restaurant standard prior to and during service ensuring that all service utensils are clean and free from cracks, chips, fingerprints and food remains. Complete all pre-shift side work, ensuring that side stands are fully stocked and cleaned. Greet guest as appropriate after they are seated in assigned area. Serves water, rolls and butter to guest. Refills as needed. Check regularly, refill and clean salt and pepper shakers, sugar bowls and condiments as needed. Communicate with hostess and wait staff to maintain service efficiency and ensures guest satisfaction. Assist wait staff in serving tables during rush periods. Remain in assigned stations during shift observing assigned tables and attend to guests needs. Ensure side stands are clean, organized per restaurant standards at the end of the shift. Ensure a complete knowledge of menu terminology and service standard. Remove dirty dishes and silverware from guest tables and between courses and after guest leaves the table. Replaces used dishes and silverware for the next course, and resets vacated tables. Returns dirty dishes, silverware and glassware to dishwashing area, sorting silverware, glassware and other items, placing them in the prescribe area for proper clean. Requirements High school diploma or equivalent vocational training Minimum of 1 year restaurant experience Good communication skills Food Handler’s Certificate

Job Title: Cook About the Company Atlantis, Paradise Island - the most popular resort destination in the Bahamas - features the world's largest open-air marine habitat; Aquaventure water park, including the iconic Mayan Temple's Leap of Faith slide; 11 unique pools; renowned beaches; 18-hole golf course; the largest casino in the Caribbean; over 21 restaurants, 19 bars & lounges and Aura nightclub. Atlantis also offers a multitude of unique accommodations, including the iconic Royal Towers and the stylish Cove Atlantis. Job Summary Responsible for assisting Head Chef and Sous Chefs with daily duties. Responsible for peeling, washing, cutting, trimming, seasoning and preparing and cooking vegetables, fruits, pastries, poultry, fish, meats, soups, stocks, sauces or breakfast items for service using a full range of cooking methods under the direction of culinary management. Main Duties & Responsibilities Monitors and maintains cleanliness, sanitation and organization of assigned work areas, utensils, and equipment and reach-in coolers. Responsible for complete assembling and disassembling stations. Maintains and controls station’s par levels; responsible for proper handling of food to reduce wastage, spoiling and contamination of food. Completes daily production requirements established by Outlet Chef and prepares special diets according to specific guidelines. Properly uses kitchen equipment and small-wares, supplies proper tools (e.g. knives) required. Reports equipment malfunctions immediately to Chef Prepares food items designated to the assigned station in accordance with standards of quality, quantity control, taste and presentation; used standard recipes and presentation guidelines set by the Department. Ensures that all food items are delivered, properly stored, rotated, prepped and ready for service on each station. Focuses on taste and consistency when producing food or pastry, and follows sanitation standards. Inspects food delivered to the kitchen and informs Chef of unacceptable food items. Completes the tip sheets and assists with on-the-job training of new kitchen staff and apprentices. Requirements High school diploma or equivalent vocational training Basic culinary knowledge preferred Ability to rotate between cook stations in same or another kitchen Minimum of 1 year experience as a Cook II Working knowledge of all positions lower than Cook III Food Handler’s Certificate

Job Title: Kitchen Steward About the Company A unique ocean-themed resort destination, Atlantis offers a variety of accommodation choices, from the relaxed tropical ambience of the Beach and Coral Towers, to the iconic Royal Towers, to the sheer luxury and contemporary all-suite style of The Cove. With its enviable location directly on Paradise Beach, The Reef features all the comforts of home in spacious studios and one-bedroom suites. Regardless of where you choose to stay, you will enjoy full access to the wonders of Atlantis. Come and explore a world beyond extraordinary. Job Summary Washes and stores all pots, pans, dishes and kitchen utensils/equipment: mops floors, assists in garbage disposal and completes other special cleaning projects in the proper manner during the assigned shift. Responsible for the sanitation of the general kitchen area and other assigned projects. Main Duties & Responsibilities Clean and sanitize pots, dishes, silverware and other utensils used in the kitchen according to standards. Utilize correct cleaning agents for designated items according to standards. Keep pots and pans storage racks clean, including surrounding counters, walls and closets. Clean all floor areas in the kitchen, dining room, and other back-of-the-house areas using prescribed chemicals, supplies and equipment. Clean all mobile and stationary equipment including mats. Ensure items are air dried before storage and maintain organization of supply/storage closets. Store wares in neat fashion and rotate stock so that all items are used regularly. Remove trash to dumpster, empty and clean containers and compactors according to standards. Exercise initiative in helping keep area clean, and help keep trash off the floor and out of the kitchen as the situation dictates. Organize the breakdown area for drop off of soiled wares according to department standards. Organize and restock work areas for next shift as specified by departmental standards. Requirements High school diploma or equivalent vocational training Food Handler’s Certificate Minimum 1 year experience as hotel/restaurant dishwasher or in janitorial / cleaning position preferred

Lifeguard Perfect opportunities begin with Perfect Day! Combine your experience and sense of adventure by joining our exciting team of employees in CocoCay, Bahamas.  Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.  Position Summary: Monitoring and operating designated aquatic recreation spaces including, opening and closing while ensuring safety around the pool and beach areas. Set up and verify that supplies and equipment are available during operating hours, replenish and maintain as needed.. Interact with Guests and provide any directions/Guest service assistance. Assist with other departments as directed by Leadership based on skills and performance. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to perform any other job-related duties assigned by their supervisor or management. All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. Essential Duties and Responsibilities: All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Royal Way Experience, SQM standards, USPH guidelines, environmental, and safety policies. Each Island employee may be required to perform other functions in various venues and throughout the Island In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow employees. Specific Duties: Perform rescue of guests in danger of drowning and be alert to accidents. Administer first aid, CPR, Oxygen and AED as needed. Monitor activities around aquatic and beach recreational facilities to prevent or preempt injuries and provide assistance to guests as and when required, while ensuring the well-being of guests within the area. Report and follow up with any accidents, injuries or incidents around the aquatic recreational and/or beach activities. Ensure the pool and beach areas are tidy, answer questions, enforce policies, rules and regulations in a polite yet confident manner. Ensure guest interactions are kept to a minimum while on watch to avoid distraction, at the same time providing a positive guest experience. Monitor and operate designated aquatic recreational spaces including, but not limited to; opening and closing procedures , monitoring pool locations, water attractions and general activities around the pool and beach areas. Work outdoors guarding aquatic recreational areas, which involves standing in the sun exposed to external elements throughout the day. Be fully lifeguard qualified and certified, and maintain company required qualifications and licenses. Participate in regular training, including but not limited to; Lifeguard training, CPR/First Aid, AED, recurring in-service training, re-certification, and any other as deemed appropriate from management. Set up and verify that supplies and equipment are available during operating hours and maintain as needed. Interact with Guests and provide any directions/Guest service assistance. Monitor communication with Lead Lifeguard and/or Lifeguard Management or other areas. Communicate with the Lifeguard Management and Island Management by radio in emergency situations or as deemed necessary. Assist with other duties as outlined by Leadership.   Any other reasonable request by Leadership including development and training classes. Attend emergency duties / drills as assigned in the ships Emergency Management Safety Plan. Perform other related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by management. Qualifications: Knowledge of principles and processes for providing customer and personalized service including needs assessment, problem resolution and achievement of quality service standards. Completion of high school or basic education equivalency required. Language Requirements: Have a good command of English to understand and enforce rules in a polite and effective manner. All employees must be able to communicate in the English language in order to understand and interpret procedures, including emergency instructions. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers, specifically in the event of an emergency. Physical Demands: Must be physically fit and able bodied to be trained as a lifeguard. Demonstrate the ability to swim 50 meters using freestyle or breaststroke without rest or touching the pool bottom, retrieve a 10 lb. weight from the deepest part of the pool and tread water for 1 (one) minute without use of of hands. Must be able to stand in the sun and endure external elements during work assignment. While performing the duties of this job, the shipboard employee is regularly required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. All employees must be physically able to participate in emergency lifesaving procedures and drills. Full use and range of arms and legs as well as full visual, verbal, hearing abilities are required to receive and give instructions in the event of an emergency. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

Job Title: Administrative Assistant – Food and Beverage Reports to:  Director of Food and Beverage SLS at Baha Mar’s Administrative Assistant – Food and Beverage will work together with the Director of Food and Beverage to maintain a smooth operation with the highest efficiency for all Food and Beverage outlets at SLS at Baha Mar. The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: High School Diploma 2+ years of experience in an office and/or support environment     Description of Responsibilities SLS at Baha Mar’s Administrative Assistant – Food and Beverage will work together with the Director of Food and Beverage to maintain a smooth operation with the highest efficiency for all Food and Beverage outlets at SLS. Responsibilities will include, but are not limited to:   Create administrative procedures to maximize efficiency and flow of work for the SLSt at Baha Mar Food and Beverage team Keep all administrative records for the Director of Food and Beverage Follow up on all projects or promotions assigned by the Director of Food and Beverage Transcribe, format, input, edit, retrieve, copy and transmit text, data and graphics Read, research, draft letters and documents, collect and analyze information and route correspondence Maintain schedules; schedule meetings, travel and conferences Welcome guests and associates in person or on the telephone, and answering or directing inquiries Secure information by completing database backups Develop and utilize filing and retrieval systems and record minute discussions for the Director of Food and Beverage Maintain office supplies, anticipate needed supplies and place orders accordingly Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks Stay current on Food and Beverage industry trends Perform other duties as assigned

Job Title:          Assistant Director of Engineering Reports To:     Director of Engineering  Grand Hyatt at Baha Mar’s Assistant Director of Engineering will work together with the   Director of Engineering to ensure the efficient and economic operation of the Engineering department in support of all other operating departments, supplying services as required to the entire operation, and maintaining equipment, building, and grounds in optimum condition.      The Baha Mar culture begins with PASSION.  We have a passion for  “BETTER THAN BEST”  that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can  “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success   What you will also have already accomplished: Associates degree/Certification in Engineering or a related technical field 3 years+ of management experience in maintenance and/or engineering operations Hospitality or casino resort related engineering experience preferred Description of Responsibilities   Grand Hyatt at Baha Mar’s Assistant Director of Engineering will work together with the   Director of Engineering to ensure the efficient and economic operation of the Engineering department in support of all other operating departments, supplying services as required to the entire operation, and maintaining equipment, building, and grounds in optimum condition.   Responsibilities will include, but are not limited to: Report to the Director of Engineering any abnormal conditions with relation to life safety related equipment or situations Supervise other Engineering associates Perform, at least weekly, a routine inspection of all engineering operational areas (plant rooms) and report any equipment malfunctions to the Director of Engineering. Control and verify all engineering log book entries Supervise personally all hazardous work and ensure that all safety procedures are strictly observed Monitor the implementation of all energy conservation procedures and report any irregularities and noncompliance to the Director of Engineering Prepare monthly comparative utility consumption reports and keep constant survey of correct calibration of all utility recording instruments Check timely completion of maintenance requests paying particular attention to guest related jobs Prepare purchase requests and follow up with Materials Management Assist the Director of Engineering with the preparation of planned preventive maintenance and guest room servicing procedures Coordinate and supervise contractors to ensure compliance with specifications and the hotel's procedures regarding guest contact and safety Coordinate the engineering and maintenance work with other hotel departments Prepare and conduct energy conservation orientation training for new associates in cooperation with the Training Manager and follow up with refresher training classes as conditions warrant Assist with the preparation and implementation of an Emergency Response Plan and the operation and maintenance of all life safety and security systems Assist in monitoring and controlling closely all environmental awareness and protection programmes, to ensure adherence by all departments in the Hotel, notifying the Director of Engineering of areas that need improvement in environmentally responsible practices Assist in ensuring that the property, its systems and the operational procedures comply with all the prevailing local and national codes, notifying the Director of Engineering of areas of non-compliance, if any Assist the Director of Engineering in all matters related to the implementation of effective budget controls Maximize associate productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests Perform other duties as assigned  

Job Title:          Assistant Food & Beverage Manager Reports to:       Food & Beverage Manager   Grand Hyatt Baha Mar’s Assistant Food & Beverage Manager will work together with the Food & Beverage Manager to organize and supervise the restaurant operation. This individual will be actively involved in promoting good relations with guests and staff members.   The Baha Mar culture begins with PASSION.   We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success   What you will also have already accomplished: Bachelor’s Degree preferred Minimum 3 year’s experience as a Supervisor/Captain in a restaurant, bar or related field, preferably in a luxury or ultra-luxury environment Hospitality/Tourism experience preferred   Physical Requirements Must be able to exert physical effort in transporting 30 lbs, endure various physical movements throughout the work areas, reach up and down and remain stationary at times throughout work periods.   Description of Responsibilities Grand Hyatt Baha Mar’s Assistant Food & Beverage Manager will work together with the Food & Beverage Manager to organize and supervise the restaurant operation. This individual will be actively involved in promoting good relations with guests and staff members. Responsibilities will include, but are not limited to: Provide dynamic services to ensure guests are “wowed” by Grand Hyatt Baha Mar’s hospitality Direct smooth, efficient, cost effective operation, including labor management, supervision of all aspects of services, scheduling and inventory control Monitor all daily sales, ordering, par levels and costs for outlet Direct and organize the activities of the restaurant outlet Maintain the highest standards of food and beverage quality, service and marketing to maximize profits through "outstanding" customer service  Conduct regular meetings and ensure employees adhere to established policies and procedures Monitor and follow-up on employee training to ensure Grand Hyatt Baha Mar’s standards of service are understood Proactively support all service tactics always adhering to company policies Build positive working relationships through teamwork and clear communication Strive for continuous improvement while delivering high levels of professionalism Ensure that all safety, sanitation, energy management, preventative maintenance and other standards are consistently met Immediately report any security, maintenance, housekeeping issues to management Greet guests and oversee actual service on a regular basis to ensure consistency of excellent service standards Suggest new techniques of service for maximum guest satisfaction at minimum operating costs Total compliance with Grand Hyatt Baha Mar’s standards of operation Stay current on hospitality best practices and industry trends Perform other duties as assigned

Job Title:          Event Planning Manager Reports to:       Director of Event Operations Grand Hyatt at Baha Mar’s Event Planning Manager will act as the liaison between Meeting Planners and the hotel staff. Responsibilities include: administering the Sales agreement, detailing all Food, Beverage and A/V needs, managing room blocks and pick up, billing instructions and final review. Event Planning Managers also are the on-site contacts and are responsible for the smooth execution of all events. The Baha Mar culture begins with PASSION. We have a passion for “BETTER THAN BEST” that leaves a lasting impression on our guests, and creates a timeless resort experience that is glamorous, fun and exceptional. Here is how you can “own the wow!” Care deeply Have a generous spirit Thrive as part of a team Pay exacting attention to details Create emotional connections with our guests Be strongly committed to Baha Mar’s success What you will also have already accomplished: A true desire to satisfy the needs of others in a fast paced environment. Refined verbal and written communication skills A minimum of 1-3 years of hotel event sales/event planning or comparable experience preferred Prefer two years hotel experience or completed Event Management trainee program Preferd candidate has completed PSS or equivalent training Description of Responsibilities Grand Hyatt at Baha Mar’s Event Planning Manager will be responsible for servicing Sale bookings.This position acts as the liaison between Meeting Planners and the hotel staff. Responsibilities include: administering the Sales agreement, detailing all Food, Beverage and A/V needs, managing room blocks and pick up, billing instructions and final review. Event Planning Managers also are the on-site contacts and are responsible for the smooth execution of all events.  :   Ensure optimum delivery of Event Services, balancing a pragmatic approach with the need to consistently deliver services to a standard of excellence Provide dynamic services to ensure guests are “wowed” by Grand Hyatt at Baha Mar’s hospitality Develop and implement event planning strategies aligned with the company’s overall mission, vision and values Maximize productivity by using forecasting techniques to service Sale Bookings Provide leadership and direction to the events team, ensuring that all banquet/conference events are properly executed Work collaboratively with the Food and Beverage Director, Supervisors, Meeting Planners and Rooms Division to properly execute any Event on site Inspect the function set up prior to the event to ensure specifications have been executed Manage staffing levels to minimize labor cost while maximizing excellent guest service Lead staff to maintain the highest levels of guest service Review products and services and analyze variances while taking corrective actions Monitor and follow-up on employee training to ensure Baha Mar standards of service are understood Uphold the highest standards of courtesy and conduct exceeding expectations Proactively support all Events Planning tactics always adhering to company policies Total compliance with Grand Hyatt at Baha Mar’s standards of operation Stay current on industry trends and health ordinances Perform other duties as assigned